Desktop.ini problem

Solved
By TeruTeru
Mar 9, 2013
Topic Status:
Not open for further replies.
  1. It's my first time encountering this kind of issue with my PC but it is alarming when I've read that it may affect a CPU's boot-ability in the future.

    There seems to be multiple desktop.ini's in my PC and they seem to be deletable. However they appear once again when a new software is installed. And this is happening when the CPU has just been newly formatted.

    [​IMG]

    I've ran the initial steps and process in the 4-Step Virus Removal

    Malwarebytes Anti-Malware (Trial) 1.70.0.1100
    www.malwarebytes.org

    Database version: v2013.03.09.05

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    admin :: ADMIN-PC [administrator]

    Protection: Enabled

    3/9/2013 5:03:28 PM
    mbam-log-2013-03-09 (17-03-28).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 199930
    Time elapsed: 53 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
    ===========================================================
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 3/9/2013 3:31:54 PM
    System Uptime: 3/9/2013 3:49:20 PM (2 hours ago)
    .
    Motherboard: ASUSTeK COMPUTER INC. | | P8B75-M LE
    Processor: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz | LGA1155 | 3069/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 75 GiB total, 58.013 GiB free.
    D: is FIXED (NTFS) - 391 GiB total, 390.428 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID:
    Description: SM Bus Controller
    Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
    Manufacturer:
    Name: SM Bus Controller
    PNP Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
    Service:
    .
    Class GUID:
    Description: PCI Simple Communications Controller
    Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
    Manufacturer:
    Name: PCI Simple Communications Controller
    PNP Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
    Service:
    .
    ==== System Restore Points ===================
    .
    RP3: 3/9/2013 3:39:41 PM - Installed Adobe Reader 9.
    RP4: 3/9/2013 3:42:41 PM - Windows Update
    RP5: 3/9/2013 3:44:05 PM - Installed Platform
    RP6: 3/9/2013 3:46:08 PM - Installed Realtek Ethernet Controller Driver
    .
    ==== Installed Programs ======================
    .
    Acrobat.com
    Adobe AIR
    Adobe Reader 9
    Google Chrome
    Google Update Helper
    Intel(R) Control Center
    Intel(R) Rapid Storage Technology
    Intel(R) USB 3.0 eXtensible Host Controller Driver
    Malwarebytes Anti-Malware version 1.70.0.1100
    Microsoft Security Client
    Microsoft Security Essentials
    NVIDIA 3D Vision Controller Driver 301.42
    NVIDIA 3D Vision Driver 301.42
    NVIDIA Control Panel 301.42
    NVIDIA Graphics Driver 301.42
    NVIDIA HD Audio Driver 1.3.16.0
    NVIDIA Install Application
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.12.0213
    NVIDIA Stereoscopic 3D Driver
    Platform
    Realtek Ethernet Controller Driver
    VIA Platform Device Manager
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/9/2013 7:29:13 PM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147024877
    3/9/2013 7:29:11 PM, Error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error %%-2147023781.
    3/9/2013 7:29:11 PM, Error: Microsoft-Windows-Bits-Client [16392] - The BITS service failed to start. Error 0x8007045B.
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7038] - The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7038] - The wscsvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7038] - The WinDefend service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7038] - The FontCache service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not start due to a logon failure.
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7000] - The Windows Font Cache Service service failed to start due to the following error: The service did not start due to a logon failure.
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7000] - The Windows Defender service failed to start due to the following error: The service did not start due to a logon failure.
    3/9/2013 7:29:10 PM, Error: Service Control Manager [7000] - The Security Center service failed to start due to the following error: The service did not start due to a logon failure.
    3/9/2013 4:00:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
    3/9/2013 4:00:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
    .
    ==== End Of File ===========================
  2. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 8.0.7601.17514
    Run by admin at 17:06:14 on 2013-03-09
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4030.1902 [GMT 8:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\viakaraokesrv.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Windows\system32\notepad.exe
    C:\Program Files\Microsoft Games\chess\chess.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\notepad.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    mWinlogon: Userinit = userinit.exe
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
    mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
    mRunOnce: [MSI_Afterburner] C:\Users\admin\AppData\Local\Temp\SETUP_AFTERBURNER.EXE /Path C:\Users\admin\AppData\Local\Temp\MSIAFTERBURNERSETUP.EXE
    mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    TCP: NameServer = 192.168.10.254
    TCP: Interfaces\{C497B7D2-1AF5-4221-B6F2-5F57ABC08E74} : DHCPNameServer = 192.168.10.254
    SSODL: WebCheck - <orphaned>
    x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2013-3-9 16152]
    R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-3-9 398184]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-3-9 682344]
    R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 130008]
    R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-5-15 382272]
    R2 VIAKaraokeService;VIA Karaoke digital mixer Service;C:\Windows\System32\ViakaraokeSrv.exe [2013-3-9 27760]
    R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-3-9 356120]
    R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-3-9 788760]
    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-3-9 24176]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-3-9 677480]
    R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2013-3-9 2182768]
    S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-3-9 13592]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
    .
    =============== Created Last 30 ================
    .
    2013-03-09 11:26:03--------d-----w-C:\Windows\Panther
    2013-03-09 08:52:0476232----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1F1D8CFF-5C9C-4B4D-9A66-9E3CC39DFC7C}\offreg.dll
    2013-03-09 08:29:37972264----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B56C7BA6-BF01-46D1-9749-7F2F0DE9112E}\gapaengine.dll
    2013-03-09 08:28:239162192----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1F1D8CFF-5C9C-4B4D-9A66-9E3CC39DFC7C}\mpengine.dll
    2013-03-09 08:27:11--------d-----w-C:\Users\admin\AppData\Roaming\Malwarebytes
    2013-03-09 08:27:0324176----a-w-C:\Windows\System32\drivers\mbam.sys
    2013-03-09 08:27:03--------d-----w-C:\ProgramData\Malwarebytes
    2013-03-09 08:27:03--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-03-09 08:26:54--------d-----w-C:\Users\admin\AppData\Local\Programs
    2013-03-09 08:14:00--------d-----w-C:\Users\admin\AppData\Local\Microsoft Games
    2013-03-09 08:00:38568600----a-w-C:\Windows\System32\drivers\iaStor.sys
    2013-03-09 07:56:37--------d-----w-C:\Program Files (x86)\Microsoft Security Client
    2013-03-09 07:56:33--------d-----w-C:\Program Files\Microsoft Security Client
    2013-03-09 07:47:3816152----a-w-C:\Windows\System32\drivers\iusb3hcs.sys
    2013-03-09 07:47:30788760----a-w-C:\Windows\System32\drivers\iusb3xhc.sys
    2013-03-09 07:47:29356120----a-w-C:\Windows\System32\drivers\iusb3hub.sys
    2013-03-09 07:47:13--------d-----w-C:\Intel
    2013-03-09 07:47:10--------d-----w-C:\Windows\AsDmiHtm
    2013-03-09 07:46:1674344----a-w-C:\Windows\System32\RtNicProp64.dll
    2013-03-09 07:46:16677480----a-w-C:\Windows\System32\drivers\Rt64win7.sys
    2013-03-09 07:46:16107552----a-w-C:\Windows\System32\RTNUninst64.dll
    2013-03-09 07:46:12--------d-----w-C:\Program Files (x86)\Realtek
    2013-03-09 07:42:5316896----a-w-C:\Windows\AsTaskSched.dll
    2013-03-09 07:42:53--------d-----w-C:\Windows\Chipset
    2013-03-09 07:42:47296320----a-w-C:\Windows\System32\drivers\volsnap.sys
    2013-03-09 07:42:06--------d-----w-C:\Users\admin\AppData\Local\Google
    2013-03-09 07:38:08--------d-sh--w-C:\Windows\Installer
    2013-03-09 07:38:0131040----a-w-C:\Windows\System32\nvhdap64.dll
    2013-03-09 07:38:01188736----a-w-C:\Windows\System32\drivers\nvhda64v.sys
    2013-03-09 07:38:011451840----a-w-C:\Windows\System32\nvhdagenco6420103.dll
    2013-03-09 07:36:32--------d-----w-C:\Program Files\NVIDIA Corporation
    2013-03-09 07:32:03--------d-----w-C:\Users\admin\AppData\Local\VirtualStore
    .
    ==================== Find3M ====================
    .
    2013-01-20 07:59:04230320----a-w-C:\Windows\System32\drivers\MpFilter.sys
    2013-01-20 07:59:04130008----a-w-C:\Windows\System32\drivers\NisDrvWFP.sys
    .
    ============= FINISH: 17:06:24.92 ===============
  3. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello, and welcome to TechSpot.


    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    Information
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.


    Did you happen to search for desktop.ini on your system, that's how you found all of those? It's pretty typical for a desktop.ini file to be in almost every folder that is associated with a program.

    Malwarebytes' Anti-Rootkit

    Please download Malwarebytes' Anti-Rootkit and save it to your desktop.
    • Be sure to print out and follow the instructions provided on that same page for performing a scan.
    • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
    • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
    • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
    • Copy and paste the contents of these two log files in your next reply.
  4. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi Jay,

    Thanks for the fast feedback. Actually I am uncertain whether this is actually malware or not but I couldn't get any good information while googling about it. Anyway here is the result of the Anti-Rootkit (It didn't find any threats):

    Malwarebytes Anti-Rootkit BETA 1.01.0.1021
    www.malwarebytes.org

    Database version: v2013.03.09.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    admin :: ADMIN-PC [administrator]

    3/9/2013 7:50:28 PM
    mbar-log-2013-03-09 (19-50-28).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 27330
    Time elapsed: 4 minute(s), 38 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
  5. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    ComboFix scan

    Please download ComboFix[​IMG] by sUBs
    From TechSpot

    Direct Link (alternative)

    Please save the file to your Desktop.

    Important information about ComboFix


    After the download:
    • Close any open browsers.
    • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
    • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
    Running ComboFix:
    • Double click on ComboFix.exe & follow the prompts.
    • When ComboFix finishes, it will produce a report for you.
    • Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.
    Troubleshooting ComboFix

    Safe Mode:

    If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

    (To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
    logo appears. A list of options will appear, select "Safe Mode.")

    Re-downloading:

    If this doesn't work either, try the same method (above method), but try to download it again, except name
    ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

    Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

    NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
  6. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi again,

    Sorry for the late response. I had downloaded and ran ComboFix earlier but due to some circumstances, the application got closed while it was trying to write logs. I'm not sure if this affects anything major but the "C:\Combo-Fix.txt" did not get generated. There is a ComboFix folder in the C:\ drive now though.
  7. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    RogueKiller Scan

    • Download RogueKiller from the following link and save it on your desktop:
      TechSpot
      Official Site (alternative)
    • Quit all programs
    • Start RogueKiller.exe.
    • Wait until Prescan has finished ...
    • Click on Scan
    [​IMG]

    • Wait for the end of the scan.
    • The report has been created on the desktop.
    • Click on the Delete button.
    [​IMG]

    • The report has been created on the desktop.
    • Next click on the ShortcutsFix

      [​IMG]
    • The report has been created on the desktop.
    Please post:

    All RKreport.txt text files located on your desktop.
  8. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi Jay,

    Here are the reports, had run the Delete function twice:

    RogueKiller V8.5.2 _x64_ [Mar 9 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : admin [Admin rights]
    Mode : Scan -- Date : 03/11/2013 18:50:53
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 1 ¤¤¤
    [Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

    ¤¤¤ Registry Entries : 4 ¤¤¤
    [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
    [HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts



    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST500DM002-1BD142 +++++
    --- User ---
    [MBR] 131bbe0d037162b745bdeb762afd192d
    [BSP] 7ac478d4ce2c3c18dfecdce33b2680bc : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 399900 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 819202048 | Size: 76938 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[1]_S_03112013_02d1850.txt >>
    RKreport[1]_S_03112013_02d1850.txt


    =============================================================

    RogueKiller V8.5.2 _x64_ [Mar 9 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : admin [Admin rights]
    Mode : Remove -- Date : 03/11/2013 18:51:19
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 1 ¤¤¤
    [Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

    ¤¤¤ Registry Entries : 3 ¤¤¤
    [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts



    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST500DM002-1BD142 +++++
    --- User ---
    [MBR] 131bbe0d037162b745bdeb762afd192d
    [BSP] 7ac478d4ce2c3c18dfecdce33b2680bc : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 399900 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 819202048 | Size: 76938 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_03112013_02d1851.txt >>
    RKreport[1]_S_03112013_02d1850.txt ; RKreport[2]_D_03112013_02d1851.txt


    =============================================================

    RogueKiller V8.5.2 _x64_ [Mar 9 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : admin [Admin rights]
    Mode : Remove -- Date : 03/11/2013 18:51:44
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 1 ¤¤¤
    [Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

    ¤¤¤ Registry Entries : 0 ¤¤¤

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts



    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ST500DM002-1BD142 +++++
    --- User ---
    [MBR] 131bbe0d037162b745bdeb762afd192d
    [BSP] 7ac478d4ce2c3c18dfecdce33b2680bc : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 399900 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 819202048 | Size: 76938 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[3]_D_03112013_02d1851.txt >>
    RKreport[1]_S_03112013_02d1850.txt ; RKreport[2]_D_03112013_02d1851.txt ; RKreport[3]_D_03112013_02d1851.txt


    ===========================================================

    RogueKiller V8.5.2 _x64_ [Mar 9 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : admin [Admin rights]
    Mode : Shortcuts HJfix -- Date : 03/11/2013 18:52:33
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 1 ¤¤¤
    [Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ File attributes restored: ¤¤¤
    Desktop: Success 1 / Fail 0
    Quick launch: Success 1 / Fail 0
    Programs: Success 8 / Fail 0
    Start menu: Success 1 / Fail 0
    User folder: Success 68 / Fail 0
    My documents: Success 0 / Fail 0
    My favorites: Success 0 / Fail 0
    My pictures: Success 0 / Fail 0
    My music: Success 0 / Fail 0
    My videos: Success 0 / Fail 0
    Local drives: Success 534 / Fail 0
    Backup: [NOT FOUND]

    Drives:
    [C:] \Device\HarddiskVolume3 -- 0x3 --> Restored
    [D:] \Device\HarddiskVolume2 -- 0x3 --> Restored
    [E:] \Device\CdRom0 -- 0x5 --> Skipped

    Finished : << RKreport[4]_SC_03112013_02d1852.txt >>
    RKreport[1]_S_03112013_02d1850.txt ; RKreport[2]_D_03112013_02d1851.txt ; RKreport[3]_D_03112013_02d1851.txt ; RKreport[4]_SC_03112013_02d1852.txt
  9. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Malwarebytes' Anti-Rootkit

    Please download Malwarebytes' Anti-Rootkit and save it to your desktop.
    • Be sure to print out and follow the instructions provided on that same page for performing a scan.
    • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
    • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
    • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
    • Copy and paste the contents of these two log files in your next reply.


    ESET Online Scan

    Please run a free online scan with the ESET Online Scanner
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
    • Click Start or wait for the scanner to load.
    • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, there are a couple of things to keep in mind:
    • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
    • 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
    • Open the logfile from wherever you saved it
    • Copy and paste the contents in your next reply.
  10. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    How is this working out?
  11. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi Jay,

    Sorry for the late response. Been busy with work. Anyway here are the results of the scans:

    Also, I've run ESET Online Scanner but it didn't generate any logs. However there were no threats found it said. PC's running quite well these past few days according to those who use it as well. Again, many thanks for helping out.

    Malwarebytes Anti-Rootkit BETA 1.01.0.1021
    www.malwarebytes.org

    Database version: v2013.03.14.05

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    admin :: ADMIN-PC [administrator]

    3/14/2013 6:00:58 PM
    mbar-log-2013-03-14 (18-00-58).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 28994
    Time elapsed: 5 minute(s), 6 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    ==========================================================

    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.01.0.1021

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 8.0.7601.17514

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
    CPU speed: 3.292000 GHz
    Memory total: 4225486848, free: 1504546816

    ------------ Kernel report ------------
    03/09/2013 19:41:24
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntoskrnl.exe
    \SystemRoot\system32\hal.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_GenuineIntel.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\system32\DRIVERS\iusb3hcs.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\drivers\atapi.sys
    \SystemRoot\system32\drivers\ataport.SYS
    \SystemRoot\system32\drivers\msahci.sys
    \SystemRoot\system32\drivers\PCIIDEX.SYS
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\drivers\disk.sys
    \SystemRoot\system32\drivers\CLASSPNP.SYS
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\serial.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\DRIVERS\termdd.sys
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\DRIVERS\mssmbios.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\DRIVERS\blbdrive.sys
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\DRIVERS\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\Rt64win7.sys
    \SystemRoot\system32\DRIVERS\parport.sys
    \SystemRoot\system32\DRIVERS\serenum.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\DRIVERS\wmiacpi.sys
    \SystemRoot\system32\DRIVERS\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\DRIVERS\kbdclass.sys
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\DRIVERS\swenum.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\DRIVERS\umbus.sys
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\drivers\nvhda64v.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\system32\drivers\ksthunk.sys
    \SystemRoot\system32\DRIVERS\iusb3hub.sys
    \SystemRoot\system32\drivers\viahduaa.sys
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\System32\Drivers\usbvideo.sys
    \SystemRoot\system32\DRIVERS\hidusb.sys
    \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\system32\DRIVERS\kbdhid.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_dumpata.sys
    \SystemRoot\System32\Drivers\dump_msahci.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\system32\drivers\luafv.sys
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\Drivers\secdrv.SYS
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\system32\DRIVERS\cdfs.sys
    \SystemRoot\system32\DRIVERS\MpFilter.sys
    \??\E:\CDriver64.sys
    \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\System32\cdd.dll
    \??\C:\Windows\system32\drivers\mbam.sys
    \SystemRoot\system32\DRIVERS\NisDrvWFP.sys
    \SystemRoot\System32\ATMFD.DLL
    \SystemRoot\System32\Drivers\fastfat.SYS
    \SystemRoot\system32\drivers\WudfPf.sys
    \??\D:\Dragon Nest [Updated]\Dragon Nest\GPK\1394hub.sys
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \??\C:\Windows\system32\drivers\mbamswissarmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    \Windows\System32\oleaut32.dll
    \Windows\System32\imagehlp.dll
    \Windows\System32\normaliz.dll
    \Windows\System32\rpcrt4.dll
    \Windows\System32\msvcrt.dll
    \Windows\System32\comdlg32.dll
    \Windows\System32\psapi.dll
    \Windows\System32\imm32.dll
    \Windows\System32\difxapi.dll
    \Windows\System32\wininet.dll
    \Windows\System32\iertutil.dll
    \Windows\System32\urlmon.dll
    \Windows\System32\advapi32.dll
    \Windows\System32\setupapi.dll
    \Windows\System32\nsi.dll
    \Windows\System32\user32.dll
    \Windows\System32\usp10.dll
    \Windows\System32\lpk.dll
    \Windows\System32\Wldap32.dll
    \Windows\System32\gdi32.dll
    \Windows\System32\ws2_32.dll
    \Windows\System32\shell32.dll
    \Windows\System32\shlwapi.dll
    \Windows\System32\msctf.dll
    \Windows\System32\ole32.dll
    \Windows\System32\kernel32.dll
    \Windows\System32\clbcatq.dll
    \Windows\System32\sechost.dll
    \Windows\System32\KernelBase.dll
    \Windows\System32\devobj.dll
    \Windows\System32\cfgmgr32.dll
    \Windows\System32\crypt32.dll
    \Windows\System32\wintrust.dll
    \Windows\System32\comctl32.dll
    \Windows\System32\msasn1.dll
    \Windows\SysWOW64\normaliz.dll
    ----------- End -----------
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xfffffa800470c060
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
    Lower Device Object: 0xfffffa8004161680
    Lower Device Driver Name: \Driver\atapi\
    Driver name found: atapi
    Initialization returned 0x0
    Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)
    Load Function returned 0x0
    Downloaded database version: v2013.03.09.07
    Initializing...
    Done!
    <<<2>>>
    Device number: 0, partition: 3
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xfffffa800470c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa800470cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa800470c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa8004161680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0xfffff8a0074e6a20, 0xfffffa800470c060, 0xfffffa80086a2090
    Lower DeviceData: 0xfffff8a002844430, 0xfffffa8004161680, 0xfffffa8005905e40
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning directory: C:\Windows\system32\drivers...
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: 56A89C92

    Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048 Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848 Numsec = 818995200

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 819202048 Numsec = 157569024

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0 Numsec = 0

    Disk Size: 500107862016 bytes
    Sector size: 512 bytes

    Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
    Done!
    Performing system, memory and registry scan...
    Done!
    Scan finished
    =======================================


    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.01.0.1021

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 8.0.7601.17514

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
    CPU speed: 3.292000 GHz
    Memory total: 4225486848, free: 3109847040

    =======================================
    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.01.0.1021

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 8.0.7601.17514

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
    CPU speed: 3.292000 GHz
    Memory total: 4225486848, free: 1586212864

    ------------ Kernel report ------------
    03/14/2013 17:53:33
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntoskrnl.exe
    \SystemRoot\system32\hal.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_GenuineIntel.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\system32\DRIVERS\iusb3hcs.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\DRIVERS\iaStor.sys
    \SystemRoot\system32\drivers\atapi.sys
    \SystemRoot\system32\drivers\ataport.SYS
    \SystemRoot\system32\drivers\msahci.sys
    \SystemRoot\system32\drivers\PCIIDEX.SYS
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\system32\DRIVERS\MpFilter.sys
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\drivers\disk.sys
    \SystemRoot\system32\drivers\CLASSPNP.SYS
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\drivers\ws2ifsl.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\serial.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\DRIVERS\termdd.sys
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\DRIVERS\mssmbios.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\DRIVERS\blbdrive.sys
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\DRIVERS\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\Rt64win7.sys
    \SystemRoot\system32\DRIVERS\parport.sys
    \SystemRoot\system32\DRIVERS\serenum.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\DRIVERS\wmiacpi.sys
    \SystemRoot\system32\DRIVERS\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\DRIVERS\kbdclass.sys
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\DRIVERS\swenum.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\DRIVERS\umbus.sys
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\drivers\nvhda64v.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\system32\drivers\ksthunk.sys
    \SystemRoot\system32\DRIVERS\iusb3hub.sys
    \SystemRoot\system32\drivers\viahduaa.sys
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\System32\Drivers\usbvideo.sys
    \SystemRoot\system32\DRIVERS\hidusb.sys
    \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_iaStor.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\system32\DRIVERS\kbdhid.sys
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\System32\cdd.dll
    \SystemRoot\system32\drivers\luafv.sys
    \??\C:\Windows\system32\drivers\mbam.sys
    \SystemRoot\system32\drivers\WudfPf.sys
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \SystemRoot\system32\DRIVERS\NisDrvWFP.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\Drivers\secdrv.SYS
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\System32\ATMFD.DLL
    \??\D:\Dragon Nest [Updated]\Dragon Nest\GPK\1394hub.sys
    \SystemRoot\system32\drivers\spsys.sys
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \??\C:\Windows\system32\drivers\mbamswissarmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    \Windows\System32\imm32.dll
    \Windows\System32\imagehlp.dll
    \Windows\System32\ws2_32.dll
    \Windows\System32\wininet.dll
    \Windows\System32\setupapi.dll
    \Windows\System32\comdlg32.dll
    \Windows\System32\shlwapi.dll
    \Windows\System32\Wldap32.dll
    \Windows\System32\rpcrt4.dll
    \Windows\System32\iertutil.dll
    \Windows\System32\urlmon.dll
    \Windows\System32\oleaut32.dll
    \Windows\System32\usp10.dll
    \Windows\System32\msctf.dll
    \Windows\System32\clbcatq.dll
    \Windows\System32\normaliz.dll
    \Windows\System32\advapi32.dll
    \Windows\System32\difxapi.dll
    \Windows\System32\user32.dll
    \Windows\System32\ole32.dll
    \Windows\System32\gdi32.dll
    \Windows\System32\sechost.dll
    \Windows\System32\msvcrt.dll
    \Windows\System32\shell32.dll
    \Windows\System32\kernel32.dll
    \Windows\System32\lpk.dll
    \Windows\System32\psapi.dll
    \Windows\System32\nsi.dll
    \Windows\System32\wintrust.dll
    \Windows\System32\devobj.dll
    \Windows\System32\KernelBase.dll
    \Windows\System32\comctl32.dll
    \Windows\System32\cfgmgr32.dll
    \Windows\System32\crypt32.dll
    \Windows\System32\msasn1.dll
    \Windows\SysWOW64\normaliz.dll
    ----------- End -----------
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xfffffa800695a060
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xfffffa8004156050
    Lower Device Driver Name: \Driver\iaStor\
    Driver name found: iaStor
    Initialization returned 0x0
    Load Function returned 0x0
    Downloaded database version: v2013.03.14.05
    Initializing...
    Done!
    <<<2>>>
    Device number: 0, partition: 3
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xfffffa800695a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa800695ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa800695a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa8004153490, DeviceName: Unknown, DriverName: \Driver\ACPI\
    DevicePointer: 0xfffffa8004156050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0xfffff8a0085af4f0, 0xfffffa800695a060, 0xfffffa80036eb090
    Lower DeviceData: 0xfffff8a0085c2e60, 0xfffffa8004156050, 0xfffffa80037f4720
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning directory: C:\Windows\system32\drivers...
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: 56A89C92

    Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048 Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848 Numsec = 818995200

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 819202048 Numsec = 157569024

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0 Numsec = 0

    Disk Size: 500107862016 bytes
    Sector size: 512 bytes

    Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
    Done!
    Performing system, memory and registry scan...
    Done!
    Scan finished
     
  12. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hi there. It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

    Clean up System Restore

    Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

    To manually create a new Restore Point
    • Go to Control Panel and select System and Maintenance
    • Select System
    • On the left select Advanced System Settings and accept the warning if you get one
    • Select System Protection Tab
    • Select Create at the bottom
    • Type in a name I.e. Clean
    • Select Create


    Remove tools, temp files, old Restore Points

    Please run OTL
    • Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

    • Then click the Run Fix button at the top.
    • Note: The fix for OTL sometimes hides your Desktop and Start menu so the cleanup can be completed. Do not be alerted, as this is normal.
    • It may open a log for you, but I don't need that.

    To remove all of the tools we used and the files and folders they created do the following:
    Double click OTL.exe.
    • Click the CleanUp button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


    Security Check

    Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  13. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi Jay,

    Unfortunately my sister has to use the PC today so I won't be able to conduct those steps today. Tomorrow I'll be sure to do them though. Many thanks again.
  14. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

  15. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Hi Jay,

    Finally got to do the things done. Apologies once again for the delay.

    Here are the results of Security Check:

    Results of screen317's Security Check version 0.99.61
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.70.0.1100
    Adobe Reader 9 Adobe Reader out of Date!
    Google Chrome 17.0.963.79
    Google Chrome 25.0.1364.172
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 2%
    ````````````````````End of Log``````````````````````
  16. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Adobe Reader Update!

    Please download the newest version of Adobe Acrobat Reader from Adobe.com

    Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
    Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
    Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

    Once old versions are gone, please install the newest version.


    Personal Tips on Preventing Malware

    See this page for more info about malware and prevention.


    Any other questions before I mark this topic solved?
  17. TeruTeru

    TeruTeru Newcomer, in training Topic Starter Posts: 47

    Nope. No more questions. Thank you so much for your time and hope you could help more people in the future.
  18. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    You're welcome, and thanks! Topic solved. ;)
     
Topic Status:
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