device driver problems

By Danriley22
Jul 17, 2005
Topic Status:
Not open for further replies.
  1. could anyone please help. My computer keeps crashing with the blue screen of death. i want to be able to read what it says and i read on one of the posts which said i should "If you right click my computer select properties then the advanced tab then click on system startup system failure and debugging information settings then uncheck the box which says automatically restart also under write debugging information select none".

    But when i right click my computer and go to the advanced part it says "choose the advance propities you want for this shortcut", and the tick boxs are not highlited so i cant do anything in there.
    Any ideas?
  2. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    You didn't click on the My Computer but the shortcut to it.

    Right click on the "My Computer" you seen in your start menu or in the Windows Explorer folder tree.
  3. Danriley22

    Danriley22 Newcomer, in training Topic Starter

    Thanks very much :grinthumb
  4. Danriley22

    Danriley22 Newcomer, in training Topic Starter

    Blue screen of death

    I stopped my computer from automatically restarting to see what the blue screen was saying. It said i have hardware problems and should Run. CHKDSK /F. and STOP: 0x00000024 (0x001902FE, 0xF7ADB600, 0xF7ADB2FC, 0x804EDB18). So i ran the CHKDSK /F and as far as i could see everything was ok because the 3 stages all went through and said complete then windows restarted againg. I am not really sure where i go from here (novice with pc's), i would be very greatful if anyone could point me in the right direction.

    Thanks
  5. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    For bluescreens, unless the culprit is obvious (the module name displayed), always do a memory test first.

    Also, check the Event Viewer for any suspicious (error/warning) log entries right before the crash.
  6. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump
    Check system event 1001 and it has the content of the blue screen

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......


    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
  7. Danriley22

    Danriley22 Newcomer, in training Topic Starter

    Here is what i found. Thanks so much for having a look for me, im going out of my mind with it.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 13/07/2005
    Time: 23:27:16
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xf7ad3674, 0xf7ad3370, 0xf7544502). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-05.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 13/07/2005
    Time: 22:17:53
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x31f7adfc, 0x00000002, 0x00000000, 0x31f7adfc). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-04.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 13/07/2005
    Time: 20:55:49
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0x82a8631b, 0x82a8629c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-03.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 13/07/2005
    Time: 19:00:40
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0x804ee645, 0xf100da98, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 13/07/2005
    Time: 18:56:45
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 12/07/2005
    Time: 18:47:02
    User: N/A
    Computer: RILEY-J799APD09
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf801991, 0xf14f7b60, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071205-05.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Thanks again for your help.
  8. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    NT status code 0xc000001d usually related to falutly M/B or CPU.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0x804ee645, 0xf100da98, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071305-02.dmp.
  9. Danriley22

    Danriley22 Newcomer, in training Topic Starter

    ok ill have a look into it. Thanks very much for your help
  10. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Zip the last 4 minidumps and attach the zip files. Maybe I can find out which hardware component is faulty (ie CPU or motherboard)
  11. Danriley22

    Danriley22 Newcomer, in training Topic Starter

    thanks very much for your help but im going to leave it for now because im looking at get a new computer. Thanks again for your help
     
  12. bonkas

    bonkas Newcomer, in training

    Hey guys,

    I have the same problem.. except I get blue screen of death when playing games mostly and my computer reboots. At first I thought it might have been my cheap PSU so I bought a Enermax Liberty 500W and still no change. So I ran memtest86 and it produces lots and lots of errors after a while. but it ony produces errors with both sticks of ram in.. with each stick of ram by itself memtest has no errors that I know of.. So I bought some new ram to replace this cheap stuff. "OCZ 2GB (2 x 1GB) DDR 400 Dual Channel Platinum".

    Here are my last 4 dump files...

    Hope you guys can help figure out what is causing these.
  13. kirock

    kirock Newcomer, in training Posts: 1,598

    Well I can't read the minidump files, I don't have the debug software installed, so you'll have to wait for another member for that.

    In the meantime, is it still crashing with the new RAM? Have you set your BIOS to fail safe defaults? I'm thinking you might have things out of whack with the bus timings. Also make sure you've installed them in the right slots. Check your mobo manual. With dual channel RAM you must have it in the right pair of slots.
    Example Slot 1 and 3 or 2 and 4, but not 1 and 2. This is mobo dependant.
  14. bonkas

    bonkas Newcomer, in training

    Hi Kirock,

    My ram has yet to arrive so I cant answer that question.

    Every setting in my BIOS is at default except for the FSB setting which I had to manually set to 200Mhz because it was auto setting it to 100Mhz which is incorrect. everything else is default.

    And yes my ram is in the correct slots (1 and 3) to be in dual channel mode.

    When I run memtest86 I get errors with both sticks of ram in my system. but I cant recall getting any errors with only 1 stick in my computer.. does this give an indication of bad memory?
  15. kirock

    kirock Newcomer, in training Posts: 1,598

    Hmm, are you sure you have currently 2 matching/equal speed sticks of RAM?
    The above quote indicates that one stick is severly slower then the other and the BIOS will automatically clock down to it. This is why with both sticks in the other stick (the faster one) is having problems operating at that slower speed and you get errors.
  16. bonkas

    bonkas Newcomer, in training

    Yes the two sticks are identical. I bought them as a matched pair and the stickers on them are exactly the same also.. same timings etc. Everest also reports the sticks as being the same.
  17. kirock

    kirock Newcomer, in training Posts: 1,598

    Now that your FSB is back to 200MHz are you still having BSODs? Does the FSB stay at 200 or does it keep reverting to 100 on each reboot? Does it revert with only 1 stick in or only revert with both sticks in (last question assumes revert is your answer (speeding up my questions.))
  18. bonkas

    bonkas Newcomer, in training

    Yep BSOD's at 200Mhz, If I set the FSB setting to automatic it sets to 100Mhz no matter what ram I have in this PC. My new ram should be here in 1-2 weeks so I guess i'll have to see then. Or if someone could help me with the minidump files sooner.
     
  19. kirock

    kirock Newcomer, in training Posts: 1,598

    Ok, there is another thing that sets the FSB down automatically, CPU overheating. Do you have Speedfan installed? Freeware, google for it if not.

    BTW did you laod fail safe defaults in the BIOS while you were in there?
  20. bonkas

    bonkas Newcomer, in training

    No I dont have speed fan installed but I use everest and Core Center to measure my temps. To me they soom normal. CPU is usually around 15-20c idle and about 40-45c load and video is arounf 20-25c idle and not sure what temp it reaches under load.

    I reset my BIOS to defauls a few weeks ago when my onboard LAN went whack and havent changed anything except corrected the FSB speed like I said.. it's been crashing ever since I built this PC.
  21. kirock

    kirock Newcomer, in training Posts: 1,598

    new post

    Bonkas,

    It seems your post is not being picked up being buried so deep in this older thread. (I was attached to it so that's how I got your post).
    I suggest you open a new thread in Windows OS, title it "BSODs minidump attached". Put some of out discussion details in there too, (BIOS at defaults, 1 vs 2 RAM in no errors/errors, etc.) Give your full system specs as well. Mobo, type of RAM, # of HDD, OS, video card.

    In addition to above, you might try this: Increase the voltage on your RAM. This is called Vdimm and can be found in the Cell Menu/Advanced CMOS.
    HERE

    Cheers.
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