DLL error pop ups when booting up

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pikabox

Posts: 17   +0
I recent got infected by the sirefef virus but it has now been cleaned. But now everytime I boot up my computer I'll get RunDLL pop up messages stating:
1. There was a problem starting C:\Users\Barbara\AppData\Roaming\ndhuig.dll
and
2. C:\Users\Barbara\AppData\Roaming\psfcer.dll

what does this mean and how can this be fixed?
 
I've cleaned the temps using ccleaner already, but the pop up still occurs. How do you scan for issues?
 
You still -or again- have malware entries. You don't run a cleaning program just to remove mystery entries!

Entries on previous Combofix log:
HKLM\...\Run: [ndhuig] rundll32.exe "C:\Users\Barbara\AppData\Roaming\ndhuig.dll",StrToUintA [159744 2012-08-14] ()
HKLM\...\Run: [psfcer] "C:\Windows\System32\rundll32.exe" "C:\Users\Barbara\AppData\Roaming\psfcer.dll",Warn [x]

StrToUintA> identified as Trojan
----------------------------
Orphans Removed in Combofix
HKLM-Run-ndhuig - c:\users\Barbara\AppData\Roaming\ndhuig.dll
HKLM-Run-psfcer - c:\users\Barbara\AppData\Roaming\psfcer.dll\

=====================================
Please go to VirSCAN.org FREE on-line scan service:
If busy, you can use one of the following: ( you only need one)
VirusTotal
Jotti
  • Copy and paste the following file path into the Suspicious files to scan box on the top of the page.
Code:
C:\Users\Barbara\AppData\Roaming\ndhuig.dll
C:\Users\Barbara\AppData\Roaming\psfcer.dll

  • At the upload site, click once inside the window next to Browse.
  • Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
  • Click on the Upload button.
    This will perform a scan across multiple different virus scanning engines.
    Your file will possibly be entered into a queue which normally takes less than a minute to clear.
    Important: Wait for all of the scanning engines to complete.
  • Once the Scan is completed scroll down and click on the Copy to Clipboard button. This will copy the link of the report into the Clipboard.
  • Paste the contents of the Clipboard in your next reply.
======================================
What are the following?
1) ¡¥p¹º¥ô°È¡¦ ¤å¥ó§¨ ¸Ìªº¤º®e

2) §¹¦¨®É¶¡: 2012-08-17 11:19:34 - ¹q¸£¤w«·s±Ò°Ê
ComboFix-quarantined-files.txt 2012-08-17 01:19
------------------------------------
It's possible that if some processes are in another language, the scanner may not pick it up.
===================================
I'd like you to run the Eset scan again please. NOTE my direction to UNCHECK 'remove found threats.' I will handle them if any are found:

To run the Eset Online Virus Scan:
If you use Internet Explorer:
  1. Open the ESETOnlineScan
  2. Skip to #4 to "Continue with the directions"

    If you are using a browser other than Internet Explorer
  3. Open Eset Smart Installer
    [o] Click on the esetsmartinstaller_enu.exelink and save to the desktop.
    [o] Double click on the desktop icon to run.
    [o] After successful installation of the ESET Smart Installer, the ESET Online Scanner will be launched in a new Window
  4. Continue with the directions.
  5. Check 'Yes I accept terms of use.'
  6. Click Start button
  7. Accept any security warnings from your browser.
    esetonlinescannersettings_thumb.jpg
  8. Uncheck 'Remove found threats'
  9. Check 'Scan archives/
  10. Leave remaining settings as is.
  11. Press the Start button.
  12. ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
  13. When the scan completes, press List of found threats
  14. Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
  15. Push the Back button, then Finish
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
=================================
Do you still have Combofix on the system. If not, I will give directions for it. Please don't run by yourself.
 
Oh, I wasn't aware before and I've run CCleaner but I forgot to post back. I rebooted and only the psfcer.dll shows up on boot up now. But when I try to insert the file, C:\Users\Barbara\AppData\Roaming\psfcer.dll, into the suspicious file box, the browse option says the file cannot be found and thus cannot be uploaded.
 
This is not a malware issue. It is more based on operating system errors. Therefore, it has been moved back. Thanks!
 
HKLM\...\Run: [ndhuig] rundll32.exe "C:\Users\Barbara\AppData\Roaming\ndhuig.dll",StrToUintA [159744 2012-08-14] ()

StrToUintA> identified as Trojan

Jay, if you feel this is a system problem, please identify these processes:
ndhuig.dll
psfcer.dll

Please don't confuse the member when I have identified a file as malware.
 
Bobbye, if this problem is malware, then this thread should be in Virus and Malware, not here.
 
StrToUintA> identified as Trojan

Jay, if you feel this is a system problem, please identify these processes:
ndhuig.dll
psfcer.dll

ndhuig.dll was deleted already.
The second file was probably missed.

We can fix that...

Go to Start > type in CMD and hit enter.

Type the following in Command Prompt, and press Enter:

del /f "C:\Users\Barbara\AppData\Roaming\ndhuig.dll" && del /f "C:\Users\Barbara\AppData\Roaming\psfcer.dll"

It will confirm each deletion or they will be an error if they don't delete.

Please open Notepad and enter in the following:
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\\Run]
"ndhuig"=-
"psfcer"=-

Then, click File > Save as...
Save as killDLL.reg to your Desktop.
Choose Save as type... All Files.
Click Save.

Then, exit Notepad.

Double-click on killDLL.reg, it will ask to Merge/Confirm. Do so, and reboot your computer. Tell us the status on this.
 
When I tried to type the entry into CMD, it returns with "could not find file ..... ". Should I just proceedwith the regedit step?
 
Try this in Command Prompt:

del /f "C:\Users\Barbara\AppData\Roaming\psfcer.dll"

then do the REGEDIT step.
 
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