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dvd drive not recognised any more, can n e 1 help

By xplsivchocolate
Jun 3, 2005
  1. my pcs been fine up until now but for some resaon now, both the dvd rom AND the dvd r/rw aren't been recogised anymore.

    I went to device manager and there was a yellow circle with an exclamation mark next to each of the drives.

    When I went into their properties it sed...

    "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Click Troubleshoot to start the troubleshooter for this device."


    I went through all of troubleshootin and nothin worked, and i cant find the drivers on da web.

    the drives are...

    NEC DVD RW ND-1300A
    SAMSUNG DVD-ROM SD-816B

    Can n e one help me, id be eternally greatful if ne one could

    cheers,

    xplsivchocolate
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go into your device manager, and uninstall both drives.

    Reboot your system and let Windows redetect them. If that doesn`t work post back.

    Regards Howard :wave: :wave:
     
  3. vegasgmc

    vegasgmc TechSpot Chancellor Posts: 1,377

    Samsung DVD drives made in the late '90's, especially those in eMachines, had a VERY high failure rate.
     
  4. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    thanks,
    sorry but your instructions still havent cracked it, can you suggest anything else?
     
  5. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    you're right, my pc is e machines, but its weird that both drives have stopped workin at pretty much the same time
     
  6. ammd

    ammd TS Rookie

    same prob but diff device

    i'm experiencing the exact problem but my device is Lite-On SOHC 5235K SCSI / LTC-48161H
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Maybe try a different ide cable.

    Regards Howard :)
     
  8. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    what do you mean by ide cable?
     
  9. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    the computer knows the drives are there

    After I uninstall the drivers and then add new hardware, the computer detects them and then it says there is an error

    does this help?
     
  10. luvr

    luvr TS Rookie Posts: 59

    I'd be very much interested to know if there really is a solution to this problem (short of reinstalling the operating system - Windows XP, I guess?).

    I've had a few people contact me with this very same problem; I suggested they remove the drives from the system configuration and reboot (as was suggested above), but to no avail.

    My next suggestion was, to remove all references to the drives from the registry; there was one person brave enough to try this, but it didn't help either.

    In the end, I had to tell them that I was out of inspiration, and starting from a fresh install was the only further remedy I could think of. :( That didn't really make them all too happy, but at least, it solved the problem.
     
  11. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    re installing the operating system seems like the right thing to do, but how can I do it if the restoring stuff all on the cds I got with my pc?
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I mean the flat cable that connects the drives to the mobo.

    Regards Howard :grinthumb
     
  13. xplsivchocolate

    xplsivchocolate TS Rookie Topic Starter

    oh right, i know what you mean
     
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