Get redirected when trying to access a website

By EnriqueO
May 10, 2012
  1. I've been to many times before. Today, after I finished viewing one of their videos, any link I clicked on took me to a web page with a heading of EarthBox and a bunch of links to other sites. I closed out the browser. Now. whenever I enter the address for earthbox I get redirected to that other web page. Please help.
    Malwarebytes Anti-Malware (Trial)
    Database version: v2012.05.09.06
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Enrique :: ENRIQUE-HP [administrator]
    Protection: Enabled
    5/9/2012 6:11:36 PM
    mbam-log-2012-05-09 (18-11-36).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 206488
    Time elapsed: 5 minute(s), 31 second(s)
    Memory Processes Detected: 1
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jhighin.exe (PUP.MyWebSearch) -> 4588 -> Delete on reboot.
    Memory Modules Detected: 1
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jtpinst.dll (PUP.MyWebSearch) -> Delete on reboot.
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|RadioRage_4jbar Uninstall (PUP.MyWebSearch) -> Data: rundll32 C:\PROGRA~2\4JUNIN~1.DLL,O -3 -> Quarantined and deleted successfully.
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 5
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jbrstub.dll (PUP.MyWebSearch) -> Delete on reboot.
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jbrmon.exe (PUP.MyWebSearch) -> Delete on reboot.
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jhighin.exe (PUP.MyWebSearch) -> Delete on reboot.
    C:\Program Files (x86)\RadioRage_4j\bar\1.bin\4jtpinst.dll (PUP.MyWebSearch) -> Delete on reboot.
    C:\Program Files (x86)\4jUninstall RadioRage.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.

    GMER -
    Rootkit scan 2012-05-09 18:53:43
    Windows 6.1.7601 Service Pack 1
    Running: ooxtnxp9.exe

    ---- Files - GMER 1.0.15 ----
    File C:\Windows\Temp\~bd292A.tmp 0 bytes
    ---- EOF - GMER 1.0.15 ----

    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Enrique at 20:45:20 on 2012-05-09
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4632 [GMT -7:00]
    AV: Bitdefender Antivirus *Enabled/Updated* {50909708-FF80-02AF-F814-B28405891E92}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Bitdefender Antispyware *Enabled/Updated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
    FW: Bitdefender Firewall *Disabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files\Bitdefender\Bitdefender 2012\vsserv.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
    C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    C:\Program Files\Bitdefender\Bitdefender 2012\bdagent.exe
    C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
    C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
    C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Bitdefender\Bitdefender 2012\seccenter.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    ============== Pseudo HJT Report ===============
    uStart Page = hxxp://
    mWinlogon: Userinit=userinit.exe,
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun: [SAOB Monitor] C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
    mRun: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe"
    mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    dRunOnce: [{91140000-0012-0000-1000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
    dRunOnce: [{90140000-001A-0409-1000-0000000FF1CE}] C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    mPolicies-system: EnableLinkedConnections = 1 (0x1)
    IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://
    TCP: DhcpNameServer =
    TCP: Interfaces\{EA6BF07E-5F73-4729-A719-BE30A4C80CF8} : DhcpNameServer =
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO-X64: HP Print Enhancer - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
    BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    BHO-X64: HP Smart BHO Class - No File
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
    mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun-x64: [SAOB Monitor] C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe
    mRun-x64: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe"
    mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    ============= SERVICES / DRIVERS ===============
    R0 amd_sata;amd_sata;C:\Windows\system32\DRIVERS\amd_sata.sys --> C:\Windows\system32\DRIVERS\amd_sata.sys [?]
    R0 amd_xata;amd_xata;C:\Windows\system32\DRIVERS\amd_xata.sys --> C:\Windows\system32\DRIVERS\amd_xata.sys [?]
    R0 avc3;avc3;C:\Windows\system32\DRIVERS\avc3.sys --> C:\Windows\system32\DRIVERS\avc3.sys [?]
    R0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);C:\Windows\system32\DRIVERS\tdrpm273.sys --> C:\Windows\system32\DRIVERS\tdrpm273.sys [?]
    R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2011-8-10 103504]
    R1 BDVEDISK;BDVEDISK;C:\Windows\system32\DRIVERS\bdvedisk.sys --> C:\Windows\system32\DRIVERS\bdvedisk.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 afcdpsrv;Acronis Nonstop Backup Service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-11-18 3246040]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-10-13 361984]
    R2 AODDriver4.01;AODDriver4.01;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2011-6-24 55424]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
    R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2010-8-5 681528]
    R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-5-9 654408]
    R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
    R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-2-28 1119768]
    R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
    R2 TeamViewer7;TeamViewer 7;C:\Users\Enrique\temp\TeamViewer\Version7\TeamViewer_Service.exe [2011-12-10 2923392]
    R2 UPDATESRV;BitDefender Desktop Update Service;C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe [2012-1-15 66096]
    R3 afcdp;afcdp;C:\Windows\system32\DRIVERS\afcdp.sys --> C:\Windows\system32\DRIVERS\afcdp.sys [?]
    R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]
    R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
    R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]
    R3 avchv;avchv Function Driver;C:\Windows\system32\DRIVERS\avchv.sys --> C:\Windows\system32\DRIVERS\avchv.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
    R3 MonitorFunction;Driver for Monitor;C:\Windows\system32\DRIVERS\TVMonitor.sys --> C:\Windows\system32\DRIVERS\TVMonitor.sys [?]
    R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-3-2 136176]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-12 257696]
    S3 AODDriver4.0;AODDriver4.0;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2011-6-24 55424]
    S3 avckf;avckf;C:\Windows\system32\DRIVERS\avckf.sys --> C:\Windows\system32\DRIVERS\avckf.sys [?]
    S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
    S3 bdsandbox;bdsandbox;\??\C:\Windows\system32\drivers\bdsandbox.sys --> C:\Windows\system32\drivers\bdsandbox.sys [?]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-3-2 136176]
    S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 Update Server;BitDefender Update Server v2;C:\Program Files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2011-10-14 466736]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    =============== Created Last 30 ================
    2012-05-10 01:09:09 -------- d-----w- C:\Users\Enrique\AppData\Roaming\Malwarebytes
    2012-05-10 01:08:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-05-10 01:08:40 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-05-10 01:08:40 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-05-09 15:08:28 -------- d-----w- C:\Program Files (x86)\AMD APP
    2012-05-09 15:05:11 231440 ----a-w- C:\Windows\System32\drivers\AtihdW76.sys
    2012-05-04 14:52:07 174008 ----a-w- C:\Program Files (x86)\4jres.dll
    2012-04-16 14:38:05 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
    2012-04-12 14:14:48 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-04-12 10:02:42 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-04-12 10:02:42 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2012-04-12 10:02:41 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    2012-04-12 10:00:50 81408 ----a-w- C:\Windows\System32\imagehlp.dll
    2012-04-12 10:00:50 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
    2012-04-12 10:00:50 5120 ----a-w- C:\Windows\System32\wmi.dll
    2012-04-12 10:00:50 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
    2012-04-12 10:00:50 220672 ----a-w- C:\Windows\System32\wintrust.dll
    2012-04-12 10:00:50 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
    2012-04-12 10:00:50 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
    ==================== Find3M ====================
    2012-05-05 17:38:16 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-04-04 15:44:19 691896 ----a-w- C:\Windows\System32\drivers\avc3.sys
    2012-03-22 23:34:16 47616 ----a-w- C:\Windows\SysWow64\pdf995mon64.dll
    2012-03-01 18:31:18 545064 ----a-w- C:\Windows\System32\drivers\avckf.sys
    2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
    2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
    2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
    2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
    2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
    2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
    2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
    ============= FINISH: 20:45:48.82 ===============

    DDS (Ver_2011-08-26.01)
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 11/15/2011 3:58:23 PM
    System Uptime: 5/9/2012 7:47:36 PM (1 hours ago)
    Motherboard: FOXCONN | | 2AB1
    Processor: AMD Phenom(tm) II X4 840T Processor | CPU 1 | 2900/200mhz
    ==== Disk Partitions =========================
    C: is FIXED (NTFS) - 918 GiB total, 851.425 GiB free.
    D: is FIXED (NTFS) - 13 GiB total, 1.555 GiB free.
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable
    K: is FIXED (NTFS) - 932 GiB total, 819.582 GiB free.
    ==== Disabled Device Manager Items =============
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Photosmart Prem C310 series
    Manufacturer: HP
    Name: Photosmart Prem C310 series
    ==== System Restore Points ===================
    RP62: 4/12/2012 3:00:27 AM - Windows Update
    RP63: 4/12/2012 11:20:11 PM - HPSF Restore Point
    RP64: 4/13/2012 7:33:57 AM - HPSF Restore Point
    RP65: 4/20/2012 11:29:40 AM - Scheduled Checkpoint
    RP66: 4/27/2012 1:56:38 PM - Scheduled Checkpoint
    RP67: 5/5/2012 12:38:26 PM - Scheduled Checkpoint
    RP68: 5/8/2012 3:00:24 AM - Windows Update
    RP69: 5/9/2012 7:34:35 AM - HPSF Applying updates
    RP70: 5/9/2012 8:50:57 AM - Installed HP Product Detection
    ==== Installed Programs ======================
    Acronis True Image Home 2011
    Adobe AIR
    Agatha Christie - Peril at End House
    AMD VISION Engine Control Center
    Bejeweled 2 Deluxe
    Bing Bar
    Bing Rewards Client Installer
    Blackhawk Striker 2
    Blasterball 3
    Bounce Symphony
    Build-a-lot 2
    Cake Mania
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Chuzzle Deluxe
    CyberLink DVD Suite Deluxe
    DeductionPro 2009
    Diner Dash 2 Restaurant Rescue
    Dora's World Adventure
    DVD Menu Pack for HP MediaSmart Video
    Escape Rosecliff Island
    Farm Frenzy
    Final Drive Nitro
    Google Earth Plug-in
    Google Update Helper
    H&R Block California 2009
    H&R Block California 2010
    H&R Block California 2011
    H&R Block Deluxe + Efile + State 2009
    H&R Block Deluxe + Efile + State 2010
    H&R Block Deluxe + Efile + State 2011
    Heroes of Hellas 2 - Olympia
    Hewlett-Packard ACLM.NET v1.1.2.0
    HP Customer Experience Enhancements
    HP Games
    HP MediaSmart DVD
    HP MediaSmart Music
    HP MediaSmart Photo
    HP MediaSmart Video
    HP MediaSmart/TouchSmart Netflix
    HP MovieStore
    HP Odometer
    HP Photo Creations
    HP Product Detection
    HP Setup
    HP Setup Manager
    HP Support Assistant
    HP Support Information
    HP Update
    Hulu Desktop
    iSEEK AnswerWorks English Runtime
    Jewel Quest Solitaire 2
    Junk Mail filter update
    LightScribe System Software
    Malwarebytes Anti-Malware version
    Microsoft Default Manager
    Microsoft Office 2010
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft WSE 3.0 Runtime
    Movie Theme Pack for HP MediaSmart Video
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Mystery P.I. - The London Caper
    Norton Online Backup
    PDF Complete Special Edition
    Pdf995 (installed by H&R Block)
    PdfEdit995 (installed by H&R Block)
    Plants vs. Zombies
    PlayReady PC Runtime x86
    Poker Superstars III
    Polar Bowler
    Polar Golfer
    Quicken 2012
    Quicken WillMaker Plus 2012
    Ralink RT2860 Wireless LAN Card
    Realtek High Definition Audio Driver
    Recovery Manager
    RoxioNow Player
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update Installer for WildTangent Games App
    VectorVest 7
    ViewSonic Monitor Drivers
    Virtual Families
    Virtual Villagers 4 - The Tree of Life
    Wheel of Fortune 2
    WildTangent Games App (HP Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Zinio Reader 4
    Zuma Deluxe
    ==== Event Viewer Messages From Past Week ========
    5/9/2012 8:43:57 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {10DA4F3C-CC99-4190-BE4D-58330754E882} and APPID {7DDEFEA6-98EE-4F13-A25B-EC83D9BC5541} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    5/9/2012 8:43:50 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{EA6BF07E-5F73-4729-A719-BE30A4C80CF8} because another computer on the network has the same name. The server could not start.
    5/9/2012 6:21:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: trufos
    5/8/2012 3:00:36 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
    5/5/2012 10:44:38 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address The computer with the IP address did not allow the name to be claimed by this computer.
    5/5/2012 1:46:27 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer CRISELDA-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{EA6BF07E-5F73-4729-A719-BE30A4C80CF8}. The master browser is stopping or an election is being forced.
    5/3/2012 12:38:15 PM, Error: Service Control Manager [7000] - The AODDriver4.0 service failed to start due to the following error: The system cannot find the path specified.
    ==== End Of File ===========================
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Good Morning and welcome to TechSpot. I'll be glad to help with the redirect.

    Please take directions only from me. Broni and I are the only malware helpers in this forum.

    Give me a few minures to check your logs and I will be back with your next step.
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't follow directions given to someone else
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    Threads are closed after 5 days if there is no reply.
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Okay, Malwarebytes found MyWebSearch on entries from RadioRage. If the video you played on EarthBox was from there, that is most likely what started the problem. The site may be legitimate, but I got a script error so most likely that was from malware. If you saved that video, I suggest you remove it.

    Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Before you run the Combofix scan, please disable any security software you have running.

    Download Combofix from HERE or HEREand save to the desktop
    • Double click combofix.exe [​IMG]& follow the prompts.
    • If prompted for Recovery Console, please allow.
    • Once installed, you should see a blue screen prompt that says:
      • The Recovery Console was successfully installed.[/b]
      • Note: If Combofix was downloaded to a flash drive, the Recovery Console will not install- just bypass and go on.[/b]
      • Note: No query will be made if the Recovery Console is already on the system.
    • .Close/disable all anti virus and anti malware programs
      (If you need help with this, please see HERE)
    • .Close any open browsers.
    • .Click on Yes, to continue scanning for malware
    • .If Combofix asks you to update the program, allow
    • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
    Re-enable your Antivirus software.
    Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    Note 2:If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart the computer.
    Note 3:CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
    To run the Eset Online Virus Scan:
    If you use Internet Explorer:
    1. Open the ESETOnlineScan
    2. Skip to #4 to "Continue with the directions"

      If you are using a browser other than Internet Explorer
    3. Open Eset Smart Installer
      [o] Click on the esetsmartinstaller_enu.exelink and save to the desktop.
      [o] Double click on the desktop icon to run.
      [o] After successful installation of the ESET Smart Installer, the ESET Online Scanner will be launched in a new Window
    4. Continue with the directions.
    5. Check 'Yes I accept terms of use.'
    6. Click Start button
    7. Accept any security warnings from your browser.
    8. Uncheck 'Remove found threats'
    9. Check 'Scan archives/
    10. Leave remaining settings as is.
    11. Press the Start button.
    12. ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
    13. When the scan completes, press List of found threats
    14. Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
    15. Push the Back button, then Finish
    NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
    I don't see any Java on the system. Is that intentional?
    Please leave the logs from Combofix and the Eset scan in your next reply.
  4. EnriqueO

    EnriqueO TS Rookie Topic Starter

    I don't know why there is no Java, not intentionally left out.
    ESET scan took almost 24 hours to run.
    Here's ComboFix:
    ComboFix 12-05-10.02 - Enrique 05/10/2012 8:23.1.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4638 [GMT -7:00]
    Running from: c:\users\Enrique\Desktop\ComboFix.exe
    AV: Bitdefender Antivirus *Disabled/Updated* {50909708-FF80-02AF-F814-B28405891E92}
    FW: Bitdefender Firewall *Disabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
    SP: Bitdefender Antispyware *Disabled/Updated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    ((((((((((((((((((((((((( Files Created from 2012-04-10 to 2012-05-10 )))))))))))))))))))))))))))))))
    2012-05-10 15:28 . 2012-05-10 15:28 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-05-10 01:09 . 2012-05-10 01:09 -------- d-----w- c:\users\Enrique\AppData\Roaming\Malwarebytes
    2012-05-10 01:08 . 2012-05-10 01:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2012-05-10 01:08 . 2012-05-10 01:08 -------- d-----w- c:\programdata\Malwarebytes
    2012-05-10 01:08 . 2012-04-04 22:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-05-09 15:30 . 2012-03-31 06:05 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-05-09 15:30 . 2012-03-31 03:10 3146240 ----a-w- c:\windows\system32\win32k.sys
    2012-05-09 15:30 . 2012-03-31 04:39 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
    2012-05-09 15:30 . 2012-03-31 04:39 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
    2012-05-09 15:19 . 2012-03-17 07:58 75120 ----a-w- c:\windows\system32\drivers\partmgr.sys
    2012-05-09 15:18 . 2012-03-30 11:35 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2012-05-09 15:15 . 2012-03-31 05:42 1732096 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
    2012-05-09 15:15 . 2012-03-31 05:40 1402880 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
    2012-05-09 15:15 . 2012-03-31 05:40 1367552 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
    2012-05-09 15:15 . 2012-03-31 05:40 1393664 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
    2012-05-09 15:15 . 2012-03-31 04:29 936960 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll
    2012-05-09 15:08 . 2012-05-09 15:08 -------- d-----w- c:\program files (x86)\AMD APP
    2012-05-09 15:06 . 2012-05-09 15:06 -------- d-----w- c:\programdata\ATI
    2012-05-09 15:05 . 2012-05-09 15:04 231440 ----a-w- c:\windows\system32\drivers\AtihdW76.sys
    2012-05-04 14:52 . 2012-05-04 14:37 174008 ----a-w- c:\program files (x86)\4jres.dll
    2012-04-16 14:38 . 2012-05-05 17:38 8769696 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
    2012-04-12 14:14 . 2012-05-05 17:38 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
    2012-04-12 10:00 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys
    2012-04-12 10:00 . 2012-03-01 06:38 220672 ----a-w- c:\windows\system32\wintrust.dll
    2012-04-12 10:00 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll
    2012-04-12 10:00 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll
    2012-04-12 10:00 . 2012-03-01 05:37 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
    2012-04-12 10:00 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll
    2012-04-12 10:00 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    2012-05-05 17:38 . 2011-11-25 02:41 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-04-04 15:44 . 2012-01-16 01:04 691896 ----a-w- c:\windows\system32\drivers\avc3.sys
    2012-03-22 23:34 . 2012-03-22 23:34 47616 ----a-w- c:\windows\SysWow64\pdf995mon64.dll
    2012-03-01 18:31 . 2012-01-16 01:04 545064 ----a-w- c:\windows\system32\drivers\avckf.sys
    2012-02-17 06:38 . 2012-03-14 14:13 1031680 ----a-w- c:\windows\system32\rdpcore.dll
    2012-02-17 05:34 . 2012-03-14 14:13 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll
    2012-02-17 04:58 . 2012-03-14 14:13 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2012-02-17 04:57 . 2012-03-14 14:13 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    *Note* empty entries & legit default entries are not shown
    "PDF Complete"="c:\program files (x86)\PDF Complete\pdfsty.exe" [2010-09-28 664600]
    "Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]
    "SAOB Monitor"="c:\program files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe" [2011-09-23 2536760]
    "TrueImageMonitor.exe"="c:\program files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe" [2011-09-23 5550984]
    "hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-23 150528]
    "HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-10-13 343168]
    "Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]
    "{91140000-0012-0000-1000-0000000FF1CE}"="c:\windows\system32\cmd.exe" [2010-11-20 302592]
    "{90140000-001A-0409-1000-0000000FF1CE}"="c:\windows\system32\cmd.exe" [2010-11-20 302592]
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    HP Digital Imaging Monitor.lnk - c:\program files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
    Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    "EnableLinkedConnections"= 1 (0x1)
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-03-02 136176]
    R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-05 257696]
    R3 AODDriver4.0;AODDriver4.0;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [2011-06-24 55424]
    R3 avckf;avckf;c:\windows\system32\DRIVERS\avckf.sys [x]
    R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]
    R3 bdsandbox;bdsandbox;c:\windows\system32\drivers\bdsandbox.sys [x]
    R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-03-02 136176]
    R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 Update Server;BitDefender Update Server v2;c:\program files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2011-10-15 466736]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]
    S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]
    S0 avc3;avc3;c:\windows\system32\DRIVERS\avc3.sys [x]
    S0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);c:\windows\system32\DRIVERS\tdrpm273.sys [x]
    S1 bdfwfpf;bdfwfpf;c:\program files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2011-11-22 103504]
    S1 BDVEDISK;BDVEDISK;c:\windows\system32\DRIVERS\bdvedisk.sys [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 afcdpsrv;Acronis Nonstop Backup Service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-11-18 3246040]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
    S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-10-13 361984]
    S2 AODDriver4.01;AODDriver4.01;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [2011-06-24 55424]
    S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]
    S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-09-10 86072]
    S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2010-08-06 681528]
    S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-29 94264]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-04-04 654408]
    S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
    S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe [2010-09-28 1119768]
    S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]
    S2 TeamViewer7;TeamViewer 7;c:\users\Enrique\temp\TeamViewer\Version7\TeamViewer_Service.exe [2011-12-02 2923392]
    S2 UPDATESRV;BitDefender Desktop Update Service;c:\program files\Bitdefender\Bitdefender 2012\updatesrv.exe [2012-04-04 66096]
    S3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys [x]
    S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [x]
    S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
    S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
    S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [x]
    S3 avchv;avchv Function Driver;c:\windows\system32\DRIVERS\avchv.sys [x]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
    S3 MonitorFunction;Driver for Monitor;c:\windows\system32\DRIVERS\TVMonitor.sys [x]
    S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [x]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
    --- Other Services/Drivers In Memory ---
    *NewlyCreated* - WS2IFSL
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
    Contents of the 'Scheduled Tasks' folder
    2012-05-10 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 17:38]
    2012-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-03-02 20:21]
    2012-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-03-02 20:21]
    2012-05-10 c:\windows\Tasks\HPCeeScheduleForENRIQUE-HP$.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
    2012-05-10 c:\windows\Tasks\HPCeeScheduleForEnrique.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
    --------- x86-64 -----------
    "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
    "SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-15 611896]
    "BDAgent"="c:\program files\Bitdefender\Bitdefender 2012\bdagent.exe" [2012-05-04 1067256]
    "Acronis Scheduler2 Service"="c:\program files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" [2011-09-23 394832]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    ------- Supplementary Scan -------
    uStart Page = hxxp://
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
    TCP: DhcpNameServer =
    - - - - ORPHANS REMOVED - - - -
    AddRemove-{6F44AF95-3CDE-4513-AD3F-6D45F17BF324} - c:\program files (x86)\InstallShield Installation Information\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}\setup.exe
    "ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
    --------------------- LOCKED REGISTRY KEYS ---------------------
    @Denied: (A 2) (Everyone)
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
    @Denied: (A 2) (Everyone)
    @Denied: (Full) (Everyone)
    ------------------------ Other Running Processes ------------------------
    c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
    c:\program files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    c:\program files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    c:\program files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    Completion time: 2012-05-10 08:35:46 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-05-10 15:35
    Pre-Run: 913,160,945,664 bytes free
    Post-Run: 919,014,821,888 bytes free
    - - End Of File - - 29F3C3F9DA125A3FB8BDA1695D19CCE4
    Here's ESTScan:
    K:\oldWindows.old\Documents and Settings\Enrique Otero\Local Settings\Application Data\Downloaded Installations\{A7833868-B9A9-456F-B2C6-C0C1A94CD100}\PCmover Windows 7 Upgrade Assistant.msi a variant of Win32/RegistryBooster application
    K:\oldWindows.old\Program Files\Laplink\PCmover\ThirdParty\registrybooster.exe a variant of Win32/RegistryBooster application

    That oldWindows.old folder is leftover from a PCmover run. I probably should have gotten rid of it a while back.

    Again, thanks for your help.
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Glad to help. Are you still being redirected?

    A couple of questions: K:\Autorun.inf in Combofix usually indicates an infected flash drive. If this is applicable to you, Please run the following to disinfect:
    • Please download Panda USB Vaccine(you must provide valid e-mail and they will send you download link to this e-mail address) to your desktop.
    • Install and run it.
    • Plug in USB drive and click on Vaccinate USB and Vaccinate computer.
    I note these 2 registry entries:
    The only information I could find is that they appear related to the Office 2010 install and refer to 'MsiDeterminePatchSequence or MsiDetermineApplicablePatches'
    What are the commands doing and did you set these?
    I'm not seeing much else in Combofix.
    For the Eset entry:
    Please download OTMovit by Old Timerand save to your desktop.
    • Double-click OTMoveIt3.exe to run it. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
      K:\oldWindows.old\Documents and Settings\Enrique Otero\Local Settings\Application Data\Downloaded Installations\{A7833868-B9A9-456F-B2C6-C0C1A94CD100}\PCmover Windows 7 Upgrade Assistant.msi 
      K:\oldWindows.old\Program Files\Laplink\PCmover\ThirdParty\registrybooster.exe 
      [start explorer]
    • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window and choose Paste.
    • Click the red Moveit! button.
    • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
    • Close OTMoveIt3
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

    Give me an update on the system please.
  6. EnriqueO

    EnriqueO TS Rookie Topic Starter

    I am not being redirected anymore. Thank you.

    Ran the Panda USB Vaccine.

    I don't know anything about the 2 registry keys.

    Here's the OTMover log:
    All processes killed
    ========== FILES ==========
    K:\oldWindows.old\Documents and Settings\Enrique Otero\Local Settings\Application Data\Downloaded Installations\{A7833868-B9A9-456F-B2C6-C0C1A94CD100}\PCmover Windows 7 Upgrade Assistant.msi moved successfully.
    K:\oldWindows.old\Program Files\Laplink\PCmover\ThirdParty\registrybooster.exe moved successfully.
    ========== COMMANDS ==========


    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 41620 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Enrique
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 346042655 bytes
    ->Flash cache emptied: 97682 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 107552 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 243415 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 331.00 mb

    OTM by OldTimer - Version log created on 05132012_062300
    Files moved on Reboot...
    File C:\Windows\temp\~bd8AF3.tmp not found!
    Registry entries deleted on Reboot...

    System seems to be running great - no redirects that I've seen.

    If we are don, I have four questions:

    1) Is there anything I can do to prevent this from happening again?

    2) Should I remove all the installed software (Malwarebytes, GMER, DDS, ComboFix, ESETScan, OTM) or should I keep any of it?

    3) Can I delete all the logs that have been produced by the programs above or, if the programs are removed, will the removal process clean up all supporting files/folders?

    4) Is there a proper way to thank you for all your help?

    I really appreciate what you guys do for us!
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I'd like to remove those 2 registry keys,(1) then the system will be clean and I'll give you directions to remove the cleaning tools, their logs and backups. Following that I will leave you some tips that will help enhance the security.

    Please run this Custom CFScript:

    • [1]. Close any open browsers.
      [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      [3]. Open notepad> click on Format> Uncheck 'Word Wrap> and copy/paste the text in the code below into it:
    Save this as CFScript.txt, in the same location as ComboFix.exe

    Referring to the picture above, drag CFScript into ComboFix.exe

    When finished, it will produce a log for you at C:\ComboFix.txt . You do not need to leave this log.
    For your questions #2 and 3:
    Remove all of the tools we used and the files and folders they created
    • Uninstall ComboFix and all Backups of the files it deleted
      [o] Click START> then RUN
      [o] Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Download OTCleanIt by OldTimer and save it to your Desktop.
      [o] Double click OTCleanIt.exe.
      [o] Click the CleanUp! button.
      [o] If you are prompted to Reboot during the cleanup, select Yes.
      [o]The tool will delete itself once it finishes.
      Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
      Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
    • Set a new, clean Restore Point
      [o] Click on Start> right click on Computer> Properties
      [o] Select System Protection
      [o] Click on the Create button (near bottom)
      [o] Type a name for the Restore Point
      [o] Click on Create again to save the restore point.
    • Deleting all but the most recent System Protection point in Windows 7
      [o] Click Start> Computer> right click the C Drive and choose Properties> enter.
      [o] Click Disk Cleanup from there.
      [o] Click Clean up system files
      This restarts Disk Cleanup to run in elevated mode.
      [o] Click the More Options tab
      [o] Click the Clean up under System Restore and Shadow Copies.
      [o] Click OK.
      [o] You will get a confirmation screen> Just click Delete.
      [o] Click OK on the Disk Cleanup Screen.
      [o] Click Delete Files on the Confirmation screen.
    This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
    Images courtesy lytebyte.

    Empty the Recycle Bin
    For your question #1:
    You may find the following helpful: (Links are Bold Blue)
    Tips for added security and safer browsing:
    1. Browser Security
      [o] Make Internet Explorer safer
      [o] Use a Site Advisor..
      Have layered Security:
    2. Antivirus Software(only one):
      [o]Microsoft Security Essentials
      [o]Comodo AV
      [o]Avast! Free Antivirus
    3. Firewall (only one)
      [o] Zone Alarm Free
      [o]Comodo Firewall Free
    4. Antispyware/Security: I recommend all of the following:
      [o]Spywareblaster:Protects against bad ActiveX.
      [o]IE/Spyad Restricts bad domains.
      [o]MVPS Hosts files Directs HOSTS file to which is your local computer.
      [o]Google Toolbar Popup Stopper
    5. Stay current on updates:
      [o] Windows Updates. You should get All updates marked Critical and the current SP updates.
      [o] Adobe Reade. Uninstall old.
      [o]Java Uninstall old.
    6. Reset Cookies to prevent Tracking Cookies:
      [o]For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> check 'override automatic Cookie handling'> check 'accept first party Cookies'> check 'Block third party Cookies'> check 'allow per session Cookies'> Apply> OK.
      [o]For Firefox: Tools> Options> Privacy> Cookies> check ‘accept Cookies from Sites’> Uncheck 'accept third party Cookies'> Set Keep until 'they expire'. This will allow you to keep Cookies for registered sites and prevent or remove others. (Note: for Firefox v3.5, after Privacy click on 'use custom settings for History.')
      I suggest using the following two add-on for Firefox. They will prevent the Tracking Cookies that come from ads and banners and other sources:
      AdBlock Plus
      Easy List
      [o]For Chrome: Tools> Options> Under The Hood> Privacy Section> CHECK 'Restrict how third party Cookies can be used'> Close.
      (First-party and third-party cookies can be set by the website you're visiting and websites that have items embedded in the website you're visiting. But when you next visit the website, only first-party cookie information is sent to the website. Third-party cookie information isn't sent back to the websites that originally set the third-party cookies.)
    7. Do regular Maintenance
      [o]To include Disc Cleanup, Defrag, Error Check/
    8. Remove Temporary Internet Files regularly:
    9. System Restore GuideUnderstand Restore Points> why you need to clean and set restore points and what information is in them.
    10. Practice Safe Email Handling
      [o] Don't open email from anyone you don't know.
      [o] Don't open Attachments in the email. Save to your desktop and scan for viruses using a right click
      [o] Don't leave your personal email address on the internet/ Have a separate email account on free web-based mail.
    Please let me know if you find any bad links.
    And lastly, I am glad to have helped you. If you have learned from what we did so that troubleshooting will be part of your computer experience, then you will have thanked me- that is my way.
  8. EnriqueO

    EnriqueO TS Rookie Topic Starter

    Just a couple more questions, please:

    The Antivirus Software you recommend (Microsoft Security Essentials, Comodo AV, or Avast! Free Antivirus) is in place of or in addition to the Bitdefender Antivirus I am currently running?

    Do I understand correctly that I should load/run all four Spyware Security tools you recomend?

    I truly appreciate your help.
  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You should have only one antivirus program, no matter which one you have.

    The extra security tools are your option. But as stated, I do recommend using all in #4. It is possible that all of the suggestions may not be compatible with all versions of Windows.

    My section of tips for extra security is meant as a basic guideline. recommendations are given in different categories- if, however, as in the case of the AV, the system is already covered, you don't add more.
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