Solved Google redirect and trojans found

arlenelg · Dec 12, 2011

Hi

since saturday microsoft essentials detected the following:
exploit:win32/pdfjsc.YN (3x)
trojandownloader:java/Comesis.A (3x)
Exploit/JSBlacole.AC
trojan:win32/Sefnit.AJ

At the same time i started getting the random google redirects..

wanted to add that i removed facebookthemes from programs (before running these scans). i am thinking this may be cause of all my problems - as i am researching i see that this is bad, so i thought i'd mention it.

Here are my logs

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8359

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

12/12/2011 5:29:09 PM
mbam-log-2011-12-12 (17-29-09).txt

Scan type: Quick scan
Objects scanned: 175424
Time elapsed: 2 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 8
Files Infected: 23

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9193fbaf-bdaf-4751-a99a-1f5ef255c35b} (PUP.FCTPlugin) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9193fbaf-bdaf-4751-a99a-1f5ef255c35b} (PUP.FCTPlugin) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{9193fbaf-bdaf-4751-a99a-1f5ef255c35b} (PUP.FCTPlugin) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9193fbaf-bdaf-4751-a99a-1f5ef255c35b} (PUP.FCTPlugin) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files (x86)\Object (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults\preferences (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale\en-US (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\skin (PUP.FCTPlugin) -> Quarantined and deleted successfully.

Files Infected:
c:\program files (x86)\Object\status.txt (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\config.ini (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\status2.txt (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\build.sh (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\chrome.manifest (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\config_build.sh (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\files (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\install.rdf (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\readme.txt (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content\.ds_store (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content\firefoxoverlay.xul (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content\installid.js (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content\overlay.js (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\content\sudoku.js (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults\.ds_store (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults\preferences\.ds_store (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults\preferences\._sudoku.js (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\defaults\preferences\sudoku.js (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale\.ds_store (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale\en-US\.ds_store (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale\en-US\sudoku.dtd (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\locale\en-US\sudoku.properties (PUP.FCTPlugin) -> Quarantined and deleted successfully.
c:\program files (x86)\Object\facetheme\skin\overlay.css (PUP.FCTPlugin) -> Quarantined and deleted successfully.

GMER log was blank

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_24
Run by Arlene at 20:27:43 on 2011-12-12
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1670 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Synaptics\Scrybe\Service\ScrybeUpdater.exe
C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\spool\drivers\x64\3\EKAiO2MUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=userinit.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [<NO NAME>]
mRun: [Conime] %windir%\system32\conime.exe
uPolicies-system: WallpaperStyle = 2
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-system: WallpaperStyle = 2
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{100BC8C3-9337-4269-8648-1062D25AD294} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{100BC8C3-9337-4269-8648-1062D25AD294}\2656C6B696E6534376 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{100BC8C3-9337-4269-8648-1062D25AD294}\C696E6B6379737 : DhcpNameServer = 192.168.15.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO-X64: HelloWorldBHO - No File
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [(Default)]
mRun-x64: [Conime] %windir%\system32\conime.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Arlene\AppData\Roaming\Mozilla\Firefox\Profiles\z7ufmoet.default\
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?&q=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol500.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Verizon\VSP\nprpspa.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
user_pref('extensions.autoDisableScopes', 0);
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2011-2-17 401920]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 HsfXAudioService;HsfXAudioService;C:\Windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2010-10-13 286736]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-9-5 393648]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-12-14 517632]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-11-24 1153368]
R2 ScrybeUpdater;Scrybe Updater;C:\Program Files (x86)\Synaptics\Scrybe\Service\ScrybeUpdater.exe [2011-5-27 1300264]
R2 ServicepointService;ServicepointService;C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe [2010-10-22 689392]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2010-9-2 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2010-9-2 185640]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-17 227896]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-12-13 01:24:25 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B62CF661-E3D8-4AEC-A853-7F4858FBD14B}\offreg.dll
2011-12-13 01:24:20 8822856 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B62CF661-E3D8-4AEC-A853-7F4858FBD14B}\mpengine.dll
2011-12-12 22:19:40 -------- d-----w- C:\Users\Arlene\AppData\Roaming\Malwarebytes
2011-12-12 22:19:35 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-12 22:19:31 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-12 22:19:31 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-10 23:17:05 -------- d-----w- C:\_OTM
2011-12-10 16:55:22 200976 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys
2011-12-09 13:59:36 -------- d-----w- C:\Users\Arlene\AppData\Local\AsyncHelphid
2011-12-09 02:15:44 -------- d-----w- C:\Windows\System32\kodak
2011-12-09 02:14:36 -------- d-----w- C:\Users\Arlene\AppData\Local\Eastman_Kodak_Company
2011-12-09 02:13:26 -------- d-----w- C:\Users\Arlene\AppData\Local\Eastman Kodak Company
2011-12-09 02:13:09 -------- d-----w- C:\Windows\SysWow64\kodak
2011-12-09 02:12:05 -------- d-----w- C:\Program Files (x86)\Kodak
2011-12-09 02:10:35 -------- d-----w- C:\Users\Arlene\AppData\Roaming\Temp
2011-12-09 02:10:34 -------- d-----w- C:\ProgramData\Kodak
2011-12-05 22:20:54 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2011-11-25 23:17:26 8822856 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-11-24 23:00:35 917840 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0E45E7AF-6F98-4195-AF6C-DC85B76B3137}\gapaengine.dll
2011-11-24 22:57:07 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-11-24 22:56:58 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-11-24 22:24:45 -------- d-----w- C:\Users\Arlene\AppData\Local\Soft32
2011-11-24 22:20:10 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-11-24 22:20:10 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
.
==================== Find3M ====================
.
2011-11-18 14:41:08 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-24 18:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-10-01 03:25:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:42:56 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 20:28:08.64 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/24/2009 11:15:23 PM
System Uptime: 12/12/2011 6:44:24 PM (2 hours ago)
.
Motherboard: Hewlett-Packard | | 3612
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | CPU | 2100/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 197.556 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2 GiB free.
E: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Officejet 4500 G510n-z
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP282: 11/12/2011 10:02:10 AM - Windows Update
RP283: 11/14/2011 9:59:22 AM - HPSF Restore Point
RP284: 11/22/2011 9:31:14 PM - Scheduled Checkpoint
RP285: 11/24/2011 5:59:46 PM - Windows Update
RP286: 11/25/2011 7:43:55 PM - Removed AVG 2012
RP287: 11/25/2011 7:47:01 PM - Removed AVG 2012
RP288: 11/28/2011 5:25:55 PM - Windows Update
RP289: 12/1/2011 9:00:07 PM - Windows Update
RP290: 12/5/2011 5:31:31 PM - Windows Update
RP291: 12/8/2011 8:21:01 PM - Windows Update
RP292: 12/10/2011 6:20:32 PM - OTM Restore Point
RP293: 12/12/2011 4:25:10 PM - Windows Update
.
==== Installed Programs ======================
.
4500_G510nz_Help_Web
4500G510nz_Software_Min
4500G510nz_web
Acrobat.com
Activate Norton Online Backup
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.1 MUI
aioscnnr
Amazon Games & Software Downloader
Amazon MP3 Downloader 1.0.12
Apple Application Support
Apple Software Update
Atheros Driver Installation Program
Autodesk DWF Viewer
BufferChm
C4USelfUpdater
calibre
center
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CyberLink DVD Suite
CyberLink YouCam
D3DX10
Dream Day True Love
Dream Day Wedding Bella Italia
essentials
Hewlett-Packard ACLM.NET v1.1.1.0
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP DVD Play 3.7
HP Games
HP Quick Launch Buttons
HP Setup
HP Support Assistant
HP Update
HP User Guides 0156
HP Wireless Assistant
IHA_MessageCenter
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
KODAK AiO Software
LabelPrint
LeapFrog Connect
LeapFrog My Pals Plugin
LightScribe System Software
Malwarebytes' Anti-Malware version 1.51.2.1300
Mary Kay Andrews - The Fixer Upper
Mesh Runtime
Messenger Companion
Microsoft Live Search Toolbar
Microsoft Office 97, Professional Edition
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 8.0 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
ocr
OverDrive Media Console
Picaboo X
Picasa 3
Power2Go
PowerDirector
PowerRecover
PreReq
QLBCASL
QuickTime
RCA Detective™ 3.0.0.101
RCA Memory Manager
RCA Memory Manager 3 2.1.0.0
RCA Updater 1.1.0.0
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Shutterfly Express Uploader
Skype Toolbars
Skype™ 5.3
SmartWebPrinting
Spybot - Search & Destroy
Synaptics Gesture Suite featuring SYNAPTICS | Scrybe
Toolbox
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
Verizon Download Manager
Verizon Help and Support Tool
Verizon Servicepoint 3.5.18
Visual Studio 2008 x64 Redistributables
Vz In Home Agent
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
12/8/2011 8:53:39 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
12/12/2011 4:09:18 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer ARLENE that believes that it is the master browser for the domain on transport NetBT_Tcpip_{100BC8C3-9337-4269-8648-1062D25AD294}. The master browser is stopping or an election is being forced.
12/11/2011 12:23:45 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Arlene-PC\Arlene SID (S-1-5-21-1505691956-1534283580-3634650347-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
12/11/2011 12:08:09 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
12/11/2011 1:15:33 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0
12/10/2011 6:22:58 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
12/10/2011 6:17:05 PM, Error: Service Control Manager [7034] - The ArcSoft Connect Daemon service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================

Help!
Thank you so much!

Broni · Dec 12, 2011

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running tools or applying updates other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==============================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:

On completion of the scan click "Save log", save it to your desktop and post in your next reply:

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

============================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode (How to...)

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

arlenelg · Dec 13, 2011

ok here's my logs.

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-12-13 00:20:41
-----------------------------
00:20:41.121 OS Version: Windows x64 6.1.7601 Service Pack 1
00:20:41.121 Number of processors: 2 586 0x170A
00:20:41.122 ComputerName: ARLENE-PC UserName: Arlene
00:20:42.228 Initialize success
00:21:38.537 AVAST engine defs: 11121201
00:21:52.591 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
00:21:52.594 Disk 0 Vendor: TOSHIBA_MK3263GSX FG020C Size: 305245MB BusType: 11
00:21:54.638 Disk 0 MBR read successfully
00:21:54.642 Disk 0 MBR scan
00:21:54.651 Disk 0 unknown MBR code
00:21:54.657 Service scanning
00:21:55.579 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
00:21:56.233 Modules scanning
00:21:56.240 Disk 0 trace - called modules:
00:21:56.282 ntoskrnl.exe CLASSPNP.SYS disk.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
00:21:56.289 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8003391060]
00:21:56.297 3 CLASSPNP.SYS[fffff880010b643f] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8002eb5060]
00:21:58.144 AVAST engine scan C:\Windows
00:22:01.977 AVAST engine scan C:\Windows\system32
00:24:49.034 AVAST engine scan C:\Windows\system32\drivers
00:25:04.880 AVAST engine scan C:\Users\Arlene
00:25:37.269 Disk 0 MBR has been saved successfully to "C:\Users\Arlene\Desktop\MBR.dat"
00:25:37.283 The log file has been saved successfully to "C:\Users\Arlene\Desktop\aswMBR.txt"

combofix:
ComboFix 11-12-12.02 - Arlene 12/13/2011 0:35.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1528 [GMT -5:00]
Running from: c:\users\Arlene\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Arlene\AppData\Roaming\Mozilla\Firefox\Profiles\z7ufmoet.default\searchplugins\bing-zugo.xml
.
.
((((((((((((((((((((((((( Files Created from 2011-11-13 to 2011-12-13 )))))))))))))))))))))))))))))))
.
.
2011-12-13 05:42 . 2011-12-13 05:42 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{681A1D04-BE42-4E97-AA7C-D4B454124128}\offreg.dll
2011-12-13 05:41 . 2011-12-13 05:41 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-13 01:30 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{681A1D04-BE42-4E97-AA7C-D4B454124128}\mpengine.dll
2011-12-12 22:19 . 2011-12-12 22:19 -------- d-----w- c:\users\Arlene\AppData\Roaming\Malwarebytes
2011-12-12 22:19 . 2011-12-12 22:19 -------- d-----w- c:\programdata\Malwarebytes
2011-12-12 22:19 . 2011-12-12 22:19 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-12 22:19 . 2011-08-31 22:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-10 23:17 . 2011-12-10 23:17 -------- d-----w- C:\_OTM
2011-12-10 23:11 . 2011-12-11 18:22 -------- d-----w- c:\program files (x86)\ERUNT
2011-12-10 16:55 . 2011-06-21 04:09 200976 ----a-w- c:\windows\SysWow64\drivers\tmcomm.sys
2011-12-09 13:59 . 2011-12-12 21:31 -------- d-----w- c:\users\Arlene\AppData\Local\AsyncHelphid
2011-12-09 02:15 . 2011-12-09 02:15 -------- d-----w- c:\windows\system32\kodak
2011-12-09 02:14 . 2011-12-09 02:15 -------- d-----w- c:\users\Arlene\AppData\Local\Eastman_Kodak_Company
2011-12-09 02:13 . 2011-12-09 02:13 -------- d-----w- c:\users\Arlene\AppData\Local\Eastman Kodak Company
2011-12-09 02:13 . 2011-12-09 02:13 -------- d-----w- c:\windows\SysWow64\kodak
2011-12-09 02:12 . 2011-12-09 02:12 -------- d-----w- c:\program files (x86)\Kodak
2011-12-09 02:10 . 2011-12-13 05:42 -------- d-----w- c:\programdata\Kodak
2011-12-05 22:20 . 2011-12-05 22:20 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2011-11-25 23:17 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-11-24 23:00 . 2011-11-24 23:00 917840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0E45E7AF-6F98-4195-AF6C-DC85B76B3137}\gapaengine.dll
2011-11-24 22:57 . 2011-11-24 22:57 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2011-11-24 22:56 . 2011-11-24 22:57 -------- d-----w- c:\program files\Microsoft Security Client
2011-11-24 22:24 . 2011-11-24 22:24 -------- d-----w- c:\users\Arlene\AppData\Local\Soft32
2011-11-24 22:20 . 2011-12-06 22:50 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy
2011-11-24 22:20 . 2011-11-24 22:39 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-11-18 14:41 . 2011-11-18 14:41 -------- d-----w- c:\windows\system32\Macromed
2011-11-13 05:47 . 2011-11-13 05:47 -------- d-----w- c:\users\Public\CyberLink
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-18 14:41 . 2011-05-30 12:54 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-01 03:25 . 2011-10-12 23:19 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-01 02:42 . 2011-10-12 23:19 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-09-29 16:29 . 2011-11-09 19:26 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-29 04:03 . 2011-11-09 19:26 3144704 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}]
2009-06-08 21:41 120104 ----a-w- c:\program files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"WallpaperStyle"= 2
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-01-12 227896]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]
R3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 Amazon Download Agent;Amazon Download Agent;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2009-10-23 401920]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-10-28 286736]
S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-09-05 393648]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2010-03-17 517632]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 ScrybeUpdater;Scrybe Updater;c:\program files (x86)\Synaptics\Scrybe\Service\ScrybeUpdater.exe [2011-05-27 1300264]
S2 ServicepointService;ServicepointService;c:\program files (x86)\Verizon\VSP\ServicepointService.exe [2010-03-16 689392]
S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe [2010-09-02 206120]
S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe [2010-09-02 185640]
S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-02-22 15:38 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-12 c:\windows\Tasks\HPCeeScheduleForArlene.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2009-10-07 09:22]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EKAIO2StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKAiO2MUI.exe" [2011-08-26 3198464]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uLocal Page = c:\windows\system32\blank.htm
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Arlene\AppData\Roaming\Mozilla\Firefox\Profiles\z7ufmoet.default\
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?&q=
user_pref('extensions.autoDisableScopes', 0);
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-Conime - c:\windows\system32\conime.exe
AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10e.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10e.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Motive\McciCMService.exe
c:\program files (x86)\CyberLink\Shared files\RichVideo.exe
.
**************************************************************************
.
Completion time: 2011-12-13 00:48:09 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-13 05:48
.
Pre-Run: 216,407,539,712 bytes free
Post-Run: 216,167,944,192 bytes free
.
- - End Of File - - C50D5CF7ABB3EE768768C32BF09C79F0

thanks again

Broni · Dec 16, 2011

Still redirected?

Download OTL to your Desktop.

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

arlenelg · Dec 19, 2011

My computer has bee acting better - i dot know if that necessarily means it is!

Here is the log. - i did not get an extras log.
Thank you:

OTL logfile created on: 12/19/2011 10:53:08 AM - Run 2
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Arlene\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.93 Gb Total Physical Memory | 1.74 Gb Available Physical Memory | 59.25% Memory free
5.86 Gb Paging File | 4.25 Gb Available in Paging File | 72.49% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 286.03 Gb Total Space | 203.09 Gb Free Space | 71.01% Space Free | Partition Type: NTFS
Drive D: | 11.87 Gb Total Space | 2.00 Gb Free Space | 16.85% Space Free | Partition Type: NTFS
Drive E: | 595.41 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: ARLENE-PC | User Name: Arlene | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Arlene\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
PRC - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe (LeapFrog Enterprises, Inc.)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe (Eastman Kodak Company)
PRC - C:\Program Files (x86)\Synaptics\Scrybe\Service\ScrybeUpdater.exe (Synaptics, Inc.)
PRC - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
PRC - C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (ArcSoft Inc.)
PRC - C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe (Radialpoint Inc.)
PRC - C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe (Amazon.com)
PRC - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)

========== Modules (No Company Name) ==========

MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()
MOD - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtGui4.dll ()
MOD - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtCore4.dll ()

========== Win32 Services (SafeList) ==========

SRV:64bit: - (NisSrv) -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe (Microsoft Corporation)
SRV:64bit: - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (wlcrasvc) -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe (Microsoft Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (LeapFrog Connect Device Service) -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe (LeapFrog Enterprises, Inc.)
SRV - (IHA_MessageCenter) -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe (Verizon)
SRV - (Kodak AiO Network Discovery Service) -- C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe (Eastman Kodak Company)
SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe (Hewlett-Packard Company)
SRV - (ScrybeUpdater) -- C:\Program Files (x86)\Synaptics\Scrybe\Service\ScrybeUpdater.exe (Synaptics, Inc.)
SRV - (HPDrvMntSvc.exe) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
SRV - (tgsrvc_verizondm) SupportSoft Repair Service (verizondm) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe (SupportSoft, Inc.)
SRV - (sprtsvc_verizondm) SupportSoft Sprocket Service (verizondm) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (ACDaemon) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (ArcSoft Inc.)
SRV - (ServicepointService) -- C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe (Radialpoint Inc.)
SRV - (GameConsoleService) -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (WildTangent, Inc.)
SRV - (Amazon Download Agent) -- C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe (Amazon.com)
SRV - (HPSLPSVC) -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL (Hewlett-Packard Co.)
SRV - (HsfXAudioService) -- C:\Windows\SysWOW64\XAudio64.dll (Conexant Systems, Inc.)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (SBSDWSCService) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)

========== Driver Services (SafeList) ==========

DRV:64bit: - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (CnxtHdAudService) -- C:\Windows\SysNative\drivers\CHDRT64.sys (Conexant Systems Inc.)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (fssfltr) -- C:\Windows\SysNative\drivers\fssfltr.sys (Microsoft Corporation)
DRV:64bit: - (IntcHdmiAddService) Intel(R) -- C:\Windows\SysNative\drivers\IntcHdmi.sys (Intel(R) Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)
DRV:64bit: - (StillCam) -- C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation)
DRV:64bit: - (XAudio) -- C:\Windows\SysNative\drivers\XAudio64.sys (Conexant Systems, Inc.)
DRV:64bit: - (HSF_DPV) -- C:\Windows\SysNative\drivers\CAX_DPV.sys (Conexant Systems, Inc.)
DRV:64bit: - (mdmxsdk) -- C:\Windows\SysNative\drivers\mdmxsdk.sys (Conexant)
DRV:64bit: - (winachsf) -- C:\Windows\SysNative\drivers\CAX_CNXT.sys (Conexant Systems, Inc.)
DRV:64bit: - (CAXHWAZL) -- C:\Windows\SysNative\drivers\CAXHWAZL.sys (Conexant Systems, Inc.)
DRV:64bit: - (SrvHsfV92) -- C:\Windows\SysNative\drivers\VSTDPV6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (SrvHsfWinac) -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (SrvHsfHDA) -- C:\Windows\SysNative\drivers\VSTAZL6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (yukonw7) -- C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)
DRV:64bit: - (netw5v64) Intel(R) -- C:\Windows\SysNative\drivers\netw5v64.sys (Intel Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )
DRV:64bit: - (ApfiltrService) -- C:\Windows\SysNative\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV:64bit: - (HpqKbFiltr) -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys (Hewlett-Packard Development Company, L.P.)
DRV:64bit: - (WDC_SAM) -- C:\Windows\SysNative\drivers\wdcsam64.sys (Western Digital Technologies)
DRV - (MREMP50) -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys (Printing Communications Assoc., Inc. (PCAUSA))
DRV - (MRESP50) -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys (Printing Communications Assoc., Inc. (PCAUSA))
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
IE - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "about:home"
FF - prefs.js..extensions.enabledItems: amznUWL@amazon.com:2.12
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:10.0.0.1178
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..keyword.URL: "http://www.google.com/search?&q="

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@radialpoint.com/SPA,version=1: C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Motive.com/NpMotive,version=1.0: C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent)
FF - HKLM\Software\MozillaPlugins\@radialpoint.com/SPA,version=1: C:\Program Files (x86)\Verizon\VSP\nprpspa.dll (Verizon)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/01 20:37:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/11/09 20:07:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/11/01 16:10:12 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/01 20:37:29 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{EB132DB0-A4CA-11DF-9732-0E29E0D72085}: C:\Program Files (x86)\Object\facetheme

[2009/12/25 19:46:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Arlene\AppData\Roaming\Mozilla\Extensions
[2011/12/09 15:53:59 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Arlene\AppData\Roaming\Mozilla\Firefox\Profiles\z7ufmoet.default\extensions
[2011/03/05 11:00:54 | 000,000,000 | ---D | M] ("Amazon Toolbar") -- C:\Users\Arlene\AppData\Roaming\Mozilla\Firefox\Profiles\z7ufmoet.default\extensions\amznUWL@amazon.com
[2011/11/11 00:07:31 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
() (No name found) -- C:\USERS\ARLENE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\Z7UFMOET.DEFAULT\EXTENSIONS\AMZNUWL2@AMAZON.COM.XPI
[2011/11/09 20:07:44 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2011/02/16 10:17:16 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol400.dll
[2011/02/16 10:17:16 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol500.dll
[2009/11/19 17:16:28 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/03/02 23:41:02 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/19 17:16:29 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2011/05/02 07:13:11 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml.old
[2011/11/09 20:07:44 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - Extension: AVG Safe Search = C:\Users\Arlene\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\10.0.0.1374_0\
CHR - Extension: Skype Extension = C:\Users\Arlene\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.5.0.7280_0\

O1 HOSTS File: ([2011/12/13 00:42:53 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O4:64bit: - HKLM..\Run: [EKAIO2StatusMonitor] C:\Windows\SysNative\spool\drivers\x64\3\EKAiO2MUI.exe (Eastman Kodak Company)
O4 - HKLM..\Run: [Conime] %windir%\system32\conime.exe File not found
O4 - HKLM..\Run: [Monitor] C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1505691956-1534283580-3634650347-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found
O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000 File not found
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000 File not found
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{100BC8C3-9337-4269-8648-1062D25AD294}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/11/23 04:07:51 | 000,000,078 | R--- | M] () - E:\Autorun.inf -- [ CDFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3codecp - C:\Windows\SysWow64\l3codecp.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2011/12/19 10:51:51 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Arlene\Desktop\OTL.exe
[2011/12/13 01:49:10 | 000,000,000 | ---D | C] -- C:\Users\Arlene\Desktop\scans & logs
[2011/12/13 00:42:57 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2011/12/13 00:34:04 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2011/12/13 00:34:04 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2011/12/13 00:34:04 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2011/12/13 00:34:00 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2011/12/13 00:33:56 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/12/12 17:19:40 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Roaming\Malwarebytes
[2011/12/12 17:19:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/12/12 17:19:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/12/12 17:19:31 | 000,025,416 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2011/12/12 17:19:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/12/10 18:17:05 | 000,000,000 | ---D | C] -- C:\_OTM
[2011/12/10 18:11:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ERUNT
[2011/12/10 12:36:36 | 000,000,000 | ---D | C] -- C:\Users\Arlene\Documents\otl
[2011/12/10 11:55:22 | 000,200,976 | ---- | C] (Trend Micro Inc.) -- C:\Windows\SysWow64\drivers\tmcomm.sys
[2011/12/09 08:59:36 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Local\AsyncHelphid
[2011/12/08 21:15:44 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\kodak
[2011/12/08 21:14:36 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Local\Eastman_Kodak_Company
[2011/12/08 21:13:26 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Local\Eastman Kodak Company
[2011/12/08 21:13:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Kodak
[2011/12/08 21:13:09 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\kodak
[2011/12/08 21:12:05 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Kodak
[2011/12/08 21:10:35 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Roaming\Temp
[2011/12/08 21:10:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Kodak
[2011/12/03 04:29:13 | 000,000,000 | ---D | C] -- C:\Users\Arlene\Desktop\book
[2011/11/24 17:57:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2011/11/24 17:56:58 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/11/24 17:24:45 | 000,000,000 | ---D | C] -- C:\Users\Arlene\AppData\Local\Soft32
[2011/11/24 17:20:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2011/11/24 17:20:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2011/11/24 17:20:10 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/12/19 10:51:55 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Arlene\Desktop\OTL.exe
[2011/12/19 10:50:34 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/12/18 21:16:49 | 023,470,178 | ---- | M] () -- C:\Users\Arlene\Documents\FineCooking-Breakfast.pdf
[2011/12/18 20:49:12 | 001,043,184 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/12/18 20:49:12 | 000,252,904 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/12/18 20:49:11 | 000,005,376 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/12/17 20:39:18 | 000,000,336 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForArlene.job
[2011/12/16 18:46:42 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/12/16 18:46:42 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/12/16 18:39:07 | 000,352,880 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/12/16 18:38:16 | 2361,802,752 | -HS- | M] () -- C:\hiberfil.sys
[2011/12/13 00:42:53 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2011/12/10 12:01:31 | 000,170,185 | ---- | M] () -- C:\Users\Arlene\AppData\Local\census.cache
[2011/12/10 12:01:17 | 000,116,163 | ---- | M] () -- C:\Users\Arlene\AppData\Local\ars.cache
[2011/12/10 11:54:44 | 000,000,036 | ---- | M] () -- C:\Users\Arlene\AppData\Local\housecall.guid.cache
[2011/12/08 11:12:28 | 001,298,132 | ---- | M] () -- C:\Users\Arlene\Documents\crane_adorable_humidifier_manual.pdf
[2011/11/27 22:09:34 | 000,779,197 | ---- | M] () -- C:\Users\Arlene\Documents\62216776-1.pdf
[2011/11/25 18:05:36 | 392,478,783 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2011/11/24 18:46:17 | 000,001,897 | ---- | M] () -- C:\Users\Arlene\Desktop\Microsoft Security Essentials.lnk
[2011/11/24 18:42:57 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2011/11/24 17:57:10 | 000,005,342 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/11/24 17:20:17 | 000,001,286 | ---- | M] () -- C:\Users\Arlene\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/12/18 21:16:48 | 023,470,178 | ---- | C] () -- C:\Users\Arlene\Documents\FineCooking-Breakfast.pdf
[2011/12/13 00:34:04 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2011/12/13 00:34:04 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2011/12/13 00:34:04 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2011/12/13 00:34:04 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2011/12/13 00:34:04 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2011/12/10 12:01:31 | 000,170,185 | ---- | C] () -- C:\Users\Arlene\AppData\Local\census.cache
[2011/12/10 12:01:17 | 000,116,163 | ---- | C] () -- C:\Users\Arlene\AppData\Local\ars.cache
[2011/12/10 11:54:44 | 000,000,036 | ---- | C] () -- C:\Users\Arlene\AppData\Local\housecall.guid.cache
[2011/12/08 11:12:28 | 001,298,132 | ---- | C] () -- C:\Users\Arlene\Documents\crane_adorable_humidifier_manual.pdf
[2011/11/27 22:09:34 | 000,779,197 | ---- | C] () -- C:\Users\Arlene\Documents\62216776-1.pdf
[2011/11/24 18:46:17 | 000,001,897 | ---- | C] () -- C:\Users\Arlene\Desktop\Microsoft Security Essentials.lnk
[2011/11/24 18:42:57 | 000,001,945 | ---- | C] () -- C:\Windows\epplauncher.mif
[2011/11/24 17:57:10 | 000,005,342 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/11/24 17:57:02 | 000,001,897 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/11/24 17:20:17 | 000,001,286 | ---- | C] () -- C:\Users\Arlene\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2011/10/16 16:15:43 | 000,000,428 | ---- | C] () -- C:\Users\Arlene\AppData\Roaming\wklnhst.dat
[2011/07/18 21:01:28 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll
[2011/05/12 16:30:11 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/05/07 16:03:40 | 000,001,854 | ---- | C] () -- C:\Users\Arlene\AppData\Roaming\GhostObjGAFix.xml
[2011/03/17 11:46:15 | 000,143,086 | ---- | C] () -- C:\Windows\hpwins28.dat
[2011/03/17 11:46:14 | 000,000,418 | ---- | C] () -- C:\Windows\hpwmdl28.dat
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/04/24 09:05:10 | 000,000,611 | ---- | C] () -- C:\Windows\ODBC.INI
[2010/04/24 09:05:09 | 000,000,957 | ---- | C] () -- C:\Windows\ODBCINST.INI
[2010/01/01 20:36:55 | 000,023,115 | ---- | C] () -- C:\Windows\hpqins15.dat
[2009/10/25 22:27:20 | 000,013,312 | ---- | C] () -- C:\Windows\LPRES.DLL
[2009/10/22 08:36:52 | 000,000,290 | ---- | C] () -- C:\ProgramData\hpqp.ini
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:59:36 | 001,498,564 | ---- | C] () -- C:\Windows\SysWow64\igkrng400.bin
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2009/06/03 14:14:52 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[1997/07/10 23:00:00 | 000,110,592 | ---- | C] () -- C:\Windows\SysWow64\MSENCODE.DLL
[1997/07/10 23:00:00 | 000,045,056 | ---- | C] () -- C:\Windows\SysWow64\XLREC.DLL
[1997/07/10 23:00:00 | 000,040,960 | ---- | C] () -- C:\Windows\SysWow64\RECNCL.DLL
[1997/07/10 23:00:00 | 000,036,864 | ---- | C] () -- C:\Windows\SysWow64\ODBCSTF.DLL
[1997/07/10 23:00:00 | 000,036,864 | ---- | C] () -- C:\Windows\SysWow64\DOCOBJ.DLL
[1997/07/10 23:00:00 | 000,032,768 | ---- | C] () -- C:\Windows\SysWow64\HLINKPRX.DLL

========== LOP Check ==========

[2010/08/17 20:23:09 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Amazon
[2011/05/12 14:59:51 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\calibre
[2011/02/16 10:17:16 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Catalina Marketing Corp
[2010/10/12 21:12:57 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1
[2010/08/07 13:03:47 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\com.Shutterfly.ExpressUploader
[2010/11/28 18:12:59 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Costco Photo Viewer US
[2010/09/13 12:24:01 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\muvee Technologies
[2011/01/16 00:42:26 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\OverDrive
[2010/12/28 12:59:23 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Synaptics
[2010/10/22 12:45:55 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\TechWizard
[2011/12/08 21:10:35 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Temp
[2011/10/16 16:24:07 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Template
[2010/01/13 20:02:31 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\TheFixerUpper
[2009/12/25 19:51:38 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\WildTangent
[2011/02/22 23:43:47 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Windows Live Writer
[2011/09/03 19:07:19 | 000,000,000 | ---D | M] -- C:\Users\Arlene\AppData\Roaming\Worksimaging
[2011/11/25 18:06:16 | 000,032,624 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========

========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2009/07/13 20:38:58 | 000,383,562 | RHS- | M] () -- C:\bootmgr
[2011/12/13 00:48:10 | 000,016,002 | ---- | M] () -- C:\ComboFix.txt
[2011/12/16 18:38:16 | 2361,802,752 | -HS- | M] () -- C:\hiberfil.sys
[2010/10/02 19:39:35 | 000,000,186 | ---- | M] () -- C:\hpqlb.log
[2010/06/19 20:01:37 | 000,348,074 | ---- | M] () -- C:\intel_chipset.log
[2011/12/16 18:38:20 | 3149,074,432 | -HS- | M] () -- C:\pagefile.sys
[2011/03/12 21:55:09 | 000,000,184 | ---- | M] () -- C:\setup.log
[2011/12/10 19:15:31 | 000,078,890 | ---- | M] () -- C:\TDSSKiller.2.6.22.0_10.12.2011_19.14.49_log.txt
[2011/12/10 19:16:19 | 000,001,900 | ---- | M] () -- C:\TDSSKiller.2.6.22.0_10.12.2011_19.16.02_log.txt

< %systemroot%\Fonts\*.com >
[2009/07/14 00:32:31 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2009/07/14 00:32:31 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2009/07/14 00:32:31 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
[2009/07/14 00:32:31 | 000,043,318 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2009/06/10 15:49:50 | 000,000,065 | -H-- | M] () -- C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >
[2010/11/10 01:28:46 | 000,301,936 | ---- | M] (Microsoft Corporation) -- C:\Windows\WLXPGSS.SCR
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2009/07/13 23:54:24 | 000,000,174 | -HS- | M] () -- C:\Program Files (x86)\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2009/12/24 23:25:46 | 000,000,221 | -HS- | M] () -- C:\Users\Arlene\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2011/12/19 10:51:55 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Arlene\Desktop\OTL.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >
[2009/06/10 16:20:04 | 000,000,802 | ---- | M] () -- C:\Windows\ADDINS\FXSEXT.ecf

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >
[2011/07/17 20:59:46 | 000,008,192 | ---- | M] () -- C:\Windows\SECURITY\Database\edb.chk
[2011/07/17 20:59:45 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edb.log
[2011/07/17 20:59:45 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edbres00001.jrs
[2011/07/17 20:59:45 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edbres00002.jrs
[2011/07/17 20:59:45 | 000,786,432 | ---- | M] () -- C:\Windows\SECURITY\Database\edbtmp.log
[2011/07/17 20:59:46 | 001,056,768 | ---- | M] () -- C:\Windows\SECURITY\Database\tmp.edb

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2011/07/17 21:01:34 | 000,000,402 | -HS- | M] () -- C:\Users\Arlene\Favorites\desktop.ini
[2010/04/24 09:06:59 | 000,000,598 | ---- | M] () -- C:\Users\Arlene\Favorites\My Documents.lnk

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >
[2010/12/27 16:46:10 | 000,000,290 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2011/11/13 00:46:01 | 000,000,021 | ---- | M] () -- C:\ProgramData\hpqp.txt
[2011/06/03 07:58:15 | 000,000,186 | ---- | M] () -- C:\ProgramData\HPWALog.txt
[2011/03/17 11:52:12 | 000,001,152 | ---- | M] () -- C:\ProgramData\hpzinstall.log
[2009/10/22 08:38:39 | 000,000,032 | ---- | M] () -- C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log
[2009/08/17 15:22:54 | 000,000,109 | ---- | M] () -- C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
[2009/10/22 08:37:58 | 000,000,032 | ---- | M] () -- C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log
[2009/08/17 15:17:55 | 000,000,105 | ---- | M] () -- C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
[2009/10/22 08:37:15 | 000,000,032 | ---- | M] () -- C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log
[2009/10/22 08:38:22 | 000,000,032 | ---- | M] () -- C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log
[2009/08/17 15:15:52 | 000,000,107 | ---- | M] () -- C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
[2009/08/17 15:22:24 | 000,000,110 | ---- | M] () -- C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log
[2009/10/22 08:38:48 | 000,000,105 | ---- | M] () -- C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >

< dir /b "%systemroot%\*.exe" | find /i " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >

< %SYSTEMROOT%\Installer\*.exe >

< %systemroot%\system32\config\*.bak2 >

< %systemroot%\system32\Computers\*.* >

< %SystemRoot%\system32\Sound\*.* >

< %SystemRoot%\system32\SpecialImg\*.* >

< %SystemRoot%\system32\code\*.* >

< %SystemRoot%\system32\draft\*.* >

< %SystemRoot%\system32\MSSSys\*.* >

< %ProgramFiles%\Javascript\*.* >

< %systemroot%\pchealth\helpctr\System\*.exe /s >

< %systemroot%\Web\*.exe >

< %systemroot%\system32\msn\*.* >

< %systemroot%\system32\*.tro >

< %AppData%\Microsoft\Installer\msupdates\*.* >

< %ProgramFiles%\Messenger\*.* >

< %systemroot%\system32\systhem32\*.* >

< %systemroot%\system\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs >

========== Alternate Data Streams ==========

@Alternate Data Stream - 186 bytes -> C:\ProgramData\Temp:14168AA3
@Alternate Data Stream - 123 bytes -> C:\ProgramData\Temp:943E8182

< End of report >

Broni · Dec 19, 2011

Good news

OTL log looks perfectly clean.

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

arlenelg · Dec 20, 2011

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 24
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Spybot Teatimer.exe is disabled!
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````

Eset Log:

C:\Users\Arlene\Desktop\scans & logs\backups\backup-20111211-215910-505.dll a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined

Broni · Dec 20, 2011

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

arlenelg · Dec 22, 2011

here's the log. thanks so much for your help

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Arlene
->Temp folder emptied: 199759 bytes
->Temporary Internet Files folder emptied: 85144 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 41298697 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 5923 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2858700 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 2156 bytes

Total Files Cleaned = 42.00 mb

[EMPTYFLASH]

User: All Users

User: Arlene
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.31.0 log created on 12222011_224223

Files\Folders moved on Reboot...
C:\Users\Arlene\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

all other steps done.. my computer seems to be ok now.. i thank you for your help.

Broni · Dec 22, 2011

Way to go!!

Good luck and stay safe

Solved Google redirect and trojans found

arlenelg

Broni

Posts: 56,041 +516

arlenelg

Broni

Posts: 56,041 +516

arlenelg

Broni

Posts: 56,041 +516

arlenelg

Broni

Posts: 56,041 +516

arlenelg

Broni

Posts: 56,041 +516

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