Inactive Google redirect virus/malware

[andyparker34]

I've completed most of the 8 steps but my computer won't let me install Windows XP Service Pack 3, so I had to skip that step. If it is crucial I have SP3, can someone tell me how I can install it?

And I'm not sure how to zip a file? If anyone can help me out, it'd be appreciated since I need to zip the attachment log. Other than that, my logs are below. Thanks

 

[Broni]

Attach.txt part of DDS is missing, so start with providing that.

Since your computer seems to be infected, it's better, if you wait with SP3 installation until the computer is clean.

 

[andyparker34]

Ok thanks, i'll attach it in a sec.

 

[andyparker34]

Just attached the attachement log. It's in my original post.

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[andyparker34]

It won't let me run combofix. I double click it and it loads and at the end, a message pops up saing, "Errors encountered while performing the operation, Look at the information window for more details"

 

[Broni]

Delete your Combofix file.
Download fresh copy, but rename combofix.exe to broni.com BEFORE saving it your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.pif
* Rkill.exe

• 
  * Double-click on the Rkill desktop icon to run the tool.
  * If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  * A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  * If not, delete the file, then download and use the one provided in Link 2.
  * If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  * Do not reboot until instructed.
  * If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run then try to immediately run broni.com.

 

[andyparker34]

Done. I attached the combofix log

 

[Broni]

How is redirection issue?

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\windows\system32\drivers\lvuvc.hs
c:\windows\system32\drivers\logiflt.iad


Folder::

Driver::

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000000
"FirewallOverride"=dword:00000000
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=dword:00000001
"DisableNotifications"=dword:00000000
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"65533:TCP"=-
"52344:TCP"=-
"3246:TCP"=-
"2479:TCP"=-
"6401:TCP"=-
"6402:TCP"=-
"3163:TCP"=-
"4826:TCP"=-


RegLockDel::

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

 

[andyparker34]

It isn't occuring anymore. I will be sure to follow your directions above tomorrow morning ASAP. Thanks for the help so far

 

[Broni]

Very good

 

[andyparker34]

The redirecting issue has stopped. I've been pretty busy the last few days. If i have time, i'll finish your steps tonight

 

[Broni]

Very well
It's important to finish all cleaning steps to make sure, nothing is hiding there.