Heylo...I am ahving the same problems as everyone else. I had it on myu grandparents computer, which was a Windows 98 and it was uberly slow. But now, I have it on my computer, and it's a Windows XP, so I don't understand why it isn't working. It is quite new, bought new in early September of '05. The Sims ((1)) and all of it's expansion packs worked on it too. So..why won't it work? I've gone through multiple troubleshooting tutorials, and I did what all of them said, except one, where I had to know my video card information. The thing is, I don't know where that information is. I am usually very good at computer and technical stuff, yet I am dumbfounded by this whole ordeal. So...the information I know about my computer is it's an eMachines with Windows XP. If you can help, email me at email removedor AIM me at removed. I am almost always online, so you will probably get me on AIM, and that would be easier, so try that first. Thanks soo much.