Hi, I am also receiving the same message about direct 9.0c when trying to load the Sims 2. I was attempting to delete spyware on my computer and accidentally deleted some sort of video-program in add/delete programs in the control panel. All of the displays on my computer have been weird since [i can't watch DVDs, etc]. Would anyone have any suggestions as what to download? I have an e-machines Shadow K8. I tried installing DirectX again, and tried troubleshooting my display. On my DirectX diagnostic, it says that DirectDraw [acceleration, 3D, etc] are not available. Thanks so much!