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Discussion in 'Virus and Malware Removal' started by brycrizz07, Nov 16, 2011.

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Page 3 of 3

  1. brycrizz07 Newcomer, in training Posts: 37

    How are my last two logs looking?
    brycrizz07, Nov 18, 2011
    #41

  2. Broni Malware Annihilator Posts: 40,045   +187

    Yes, you should be able to set desktop background manually.

    As for Quick Startup area, those links can be easily recreate manually by simply dragging any program to that area.

    ===============================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
O2:64bit: - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2:64bit: - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
@Alternate Data Stream - 122 bytes -> C:\ProgramData\TEMP:A8ADE5D8
@Alternate Data Stream - 121 bytes -> C:\ProgramData\TEMP:DFC5A2B2

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ============================================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ==========================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Nov 18, 2011
    #42

  3. brycrizz07 Newcomer, in training Posts: 37

    All processes killed
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Add to Google Photos Screensa&ver\ deleted successfully.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\Windows\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    ADS C:\ProgramData\TEMP:A8ADE5D8 deleted successfully.
    ADS C:\ProgramData\TEMP:DFC5A2B2 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Bryan
    ->Temp folder emptied: 48789638 bytes
    ->Temporary Internet Files folder emptied: 825121770 bytes
    ->Java cache emptied: 852194 bytes
    ->FireFox cache emptied: 104198088 bytes
    ->Flash cache emptied: 3440 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56504 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 7490 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 72038 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 749 bytes
    RecycleBin emptied: 1959 bytes

    Total Files Cleaned = 934.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Bryan
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 11182011_191605

    Files\Folders moved on Reboot...
    C:\Users\Bryan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    Registry entries deleted on Reboot...
    brycrizz07, Nov 18, 2011
    #43

  4. brycrizz07 Newcomer, in training Posts: 37

    Results of screen317's Security Check version 0.99.24
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 29
    Adobe Flash Player ( 10.3.183.10) Flash Player Out of Date!
    Mozilla Firefox (x86 en-US..)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    ``````````End of Log````````````
    brycrizz07, Nov 18, 2011
    #44

  5. Broni Malware Annihilator Posts: 40,045   +187

    I don't want to forget, so I'll say it now.

    When I'll finally say your computer is clean don't forget to reinstall McAfee.
    Broni, Nov 18, 2011
    #45

  6. brycrizz07 Newcomer, in training Posts: 37

    My McAfee Virus scan subscription that came with my computer actually ended 2 weeks ago.

    Is there a free online version you recommend or should I re-up the subscription?
    brycrizz07, Nov 18, 2011
    #46
     

  7. Broni Malware Annihilator Posts: 40,045   +187

    Broni, Nov 18, 2011
    #47

  8. brycrizz07 Newcomer, in training Posts: 37

    C:\Qoobox\Quarantine\C\Users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\extensions\{cdb2cb5f-d4ae-4fc9-97f9-303096b785b0}\chrome\xulcache.jar.vir JS/Agent.NCP trojan deleted - quarantined
    brycrizz07, Nov 18, 2011
    #48

  9. Broni Malware Annihilator Posts: 40,045   +187

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Nov 18, 2011
    #49

  10. brycrizz07 Newcomer, in training Posts: 37

    Should I install anti-virus software before following the steps you just listed?
    brycrizz07, Nov 18, 2011
    #50

  11. Broni Malware Annihilator Posts: 40,045   +187

    Go ahead with step 1 and 2, then install AV program.
    Broni, Nov 18, 2011
    #51

  12. brycrizz07 Newcomer, in training Posts: 37

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Bryan
    ->Temp folder emptied: 4562 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 12512703 bytes
    ->Flash cache emptied: 456 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1216 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 12.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Bryan
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.31.0 log created on 11182011_214135

    Files\Folders moved on Reboot...
    C:\Users\Bryan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    Registry entries deleted on Reboot...
    brycrizz07, Nov 18, 2011
    #52

  13. brycrizz07 Newcomer, in training Posts: 37

    I think I am set for now

    I did everything you listed in your last reply

    Thank you so much for all the help, I really appreciate it
    brycrizz07, Nov 18, 2011
    #53

  14. Broni Malware Annihilator Posts: 40,045   +187

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Nov 18, 2011
    #54

  15. brycrizz07 Newcomer, in training Posts: 37

    One thing I noticed is that when I hit the volume up and down keys on my keyboard a pop up no longer shows up on my screen. The same thing occurs when I change the brightness of my screen, the battery indicator, toggle between wireless and wired, etc

    Is there a way to turn these back on?
    brycrizz07, Nov 19, 2011
    #55

  16. Broni Malware Annihilator Posts: 40,045   +187

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
    Broni, Nov 19, 2011
    #56
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