"hard drive clusters are partly damaged" message

Solved
By brycrizz07
Nov 16, 2011
  1. I have just been hit with what I think is a virus and keep checking this message

    "hard drive clusters are partly damaged"

    And I am also getting popups saying

    "Windows - Delayed Write Failed"

    I am not the biggest computer guy so can someone please help

    I tried to run my McAfee Anti-Virus software but I have been unable to because my computer is not allowing me to hit the scan button. Should I download another virus scan?
  2. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    I have a question regarding step 1... I do have an antivirus program but my computer is not allowing me to run it.. should I download one of the recommended ones provided in your link?

    Step 1: Antivirus scanning

    If you have a functioning, updating antivirus program, please leave it on the system for now. Do NOT add either of the free AV programs below.

    If you're NOT running any antivirus, you should install one now. If you install a new antivirus, be sure to update it. - Neither a scan nor log are requested at this time.

    Reboot the computer when finished.
  4. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Skip that step.
    Complete as many steps as you can.
  5. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    Here is my log after completing the Mawlwarebytes scan

    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8178

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 8.0.7601.17514

    11/16/2011 8:30:25 PM
    mbam-log-2011-11-16 (20-30-25).txt

    Scan type: Quick scan
    Objects scanned: 173434
    Time elapsed: 6 minute(s), 34 second(s)

    Memory Processes Infected: 2
    Memory Modules Infected: 0
    Registry Keys Infected: 6
    Registry Values Infected: 2
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 6

    Memory Processes Infected:
    c:\programdata\iowwdnqsypu.exe (Trojan.FakeAlert) -> 3264 -> Unloaded process successfully.
    c:\programdata\intmkomcknogcq.exe (Trojan.FakeAlert) -> 3584 -> Unloaded process successfully.

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\JP595IR86O (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\NtWqIVLZEWZU (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\OW1T3CYG7T (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ (Hijack.Zones) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IoWwDnqsYPU.exe (Trojan.FakeAlert) -> Value: IoWwDnqsYPU.exe -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\JP595IR86O (Trojan.FakeAlert) -> Value: JP595IR86O -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\programdata\iowwdnqsypu.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\programdata\intmkomcknogcq.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\Bryan\AppData\Local\Temp\e0jusys5wase2g.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Windows\Tasks\{22116563-108c-42c0-a7ce-60161b75e508}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
    c:\Windows\Tasks\{62c40aa6-4406-467a-a5a5-dfdf1b559b7a}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Windows\Tasks\{bbaeaeaf-1275-40e2-bd6c-bc8f88bd114a}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
  6. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    Should I keep going through the steps or wait until you look over the log?
  7. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    You don't have to wait for me. Go on....
  8. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2011-11-16 21:19:57
    Windows 6.1.7601 Service Pack 1
    Running: ixjf429w.exe


    ---- Files - GMER 1.0.15 ----

    File C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00173.log 1048576 bytes
    File C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00174.log 1048576 bytes

    ---- EOF - GMER 1.0.15 ----
  9. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    DDS log: DDS.txt

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
    Run by Bryan at 21:23:23 on 2011-11-16
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3957.2330 [GMT -5:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\atieclxx.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Windows\system32\mfevtps.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files (x86)\real\realplayer\Update\realsched.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    c:\blp\api\office tools\bxlaui.exe
    c:\blp\api\office tools\bxlartd.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uDefault_Search_URL = hxxp://www.google.com/ie
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mWinlogon: Userinit=userinit.exe,
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110912222513.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    uRun: [Google Update] "C:\Users\Bryan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    uRun: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
    mRunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
    StartupFolder: C:\Users\Bryan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
    StartupFolder: C:\Users\Bryan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MLBTVN~1.LNK - C:\Users\Bryan\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
    StartupFolder: C:\Users\Bryan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
    TCP: Interfaces\{1200AFC5-7EC8-43C6-9F96-A3B6A4C4E347} : DhcpNameServer = 8.8.8.8 8.2.2.2 4.2.2.2
    TCP: Interfaces\{EB487810-A7E7-4486-8216-27562ADA23D2} : DhcpNameServer = 68.87.71.230 68.87.73.246
    TCP: Interfaces\{EB487810-A7E7-4486-8216-27562ADA23D2}\2375942554132323 : DhcpNameServer = 192.168.1.254
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    mASetup: {0F45459C-A3B8-4CB4-9778-960827FDA706} - "C:\Program Files (x86)\Capital IQ\Office Plug-in\CIQPluginManagerCLI.exe" /upgradesettings /enable excel /clearsettings
    BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO-X64: 0x1 - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO-X64: McAfee Phishing Filter - No File
    BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110912222513.dll
    BHO-X64: scriptproxy - No File
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
    mRunOnce-x64: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\
    FF - prefs.js: browser.startup.homepage - hxxp://espn.com/
    FF - prefs.js: keyword.URL - hxxp://vshare.toolbarhome.com/search.aspx?srch=ku&q=
    FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll
    FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\Users\Bryan\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Users\Bryan\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
    FF - plugin: C:\Users\Bryan\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
    FF - plugin: C:\Users\Bryan\AppData\Roaming\Mozilla\plugins\npicaN.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
    R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-5-10 98208]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
    R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-8-9 249936]
    R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-8-9 249936]
    R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-8-9 249936]
    R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-9-16 199008]
    R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-9-16 208272]
    R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-6-19 658656]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-6-19 2320920]
    R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
    R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
    R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2011-11-17 01:22:02 -------- d-----w- C:\Users\Bryan\AppData\Roaming\Malwarebytes
    2011-11-17 01:21:53 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-11-17 01:21:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-11-17 01:21:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-11-17 01:15:54 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{871D8D04-19C7-4B15-B0A5-29FF875AE992}\offreg.dll
    2011-11-15 14:05:47 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{871D8D04-19C7-4B15-B0A5-29FF875AE992}\mpengine.dll
    2011-11-09 14:04:15 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
    2011-11-09 14:04:15 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
    2011-11-09 14:04:12 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-11-09 14:04:10 3144704 ----a-w- C:\Windows\System32\win32k.sys
    2011-10-26 10:18:00 6144 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll
    2011-10-26 10:18:00 6144 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll
    .
    ==================== Find3M ====================
    .
    2011-10-01 03:25:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-10-01 02:42:56 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-09-24 13:09:54 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-08-27 05:37:49 861696 ----a-w- C:\Windows\System32\oleaut32.dll
    2011-08-27 05:37:48 331776 ----a-w- C:\Windows\System32\oleacc.dll
    2011-08-27 04:26:27 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
    2011-08-27 04:26:27 233472 ----a-w- C:\Windows\SysWow64\oleacc.dll
    2011-08-20 05:37:58 1188864 ----a-w- C:\Windows\System32\wininet.dll
    2011-08-20 04:31:05 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-08-19 19:59:28 158832 ----a-w- C:\Windows\System32\mfevtps.exe
    .
    ============= FINISH: 21:24:31.39 ===============
  10. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    DDS log: Attach.txt

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 6/23/2010 9:38:39 PM
    System Uptime: 11/16/2011 8:35:49 PM (1 hours ago)
    .
    Motherboard: Dell Inc. | | 0H4K11
    Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | U2E1 | 1045/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 283 GiB total, 218.173 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP154: 10/25/2011 9:52:40 AM - Windows Update
    RP155: 10/27/2011 12:07:12 AM - Windows Update
    RP156: 11/1/2011 9:55:09 AM - Windows Update
    RP157: 11/8/2011 9:49:45 AM - Windows Update
    RP158: 11/10/2011 1:15:22 AM - Windows Update
    RP159: 11/11/2011 10:01:48 AM - Windows Update
    RP160: 11/15/2011 9:05:16 AM - Windows Update
    RP161: 11/16/2011 1:03:29 PM - Restore Operation
    .
    ==== Installed Programs ======================
    .
    Accidental Damage Services Agreement
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.4.6
    Advanced Audio FX Engine
    Apple Application Support
    Apple Software Update
    ATI Catalyst Control Center
    Banctec Service Agreement
    Bloomberg Excel Tools
    Bloomberg Keyboard v11.1
    Bloomberg PFM Upload Tool for Microsoft Excel
    Bloomberg Professional Service
    Bloomberg SFD Data Dictionary
    Capital IQ Office Plug-in 7.8.3223.6435
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Citrix XenApp Web Plugin
    Comcast Desktop Software (v1.2.0.9)
    Compatibility Pack for the 2007 Office system
    Complete Care Business Service Agreement
    Consumer In-Home Service Agreement
    Cozi
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell DataSafe Online
    Dell Dock
    Dell Home Systems Service Agreement
    Dell Support Center (Support Software)
    Dell Webcam Central
    Google Talk Plugin
    GoToAssist 8.0.0.514
    Intel(R) Management Engine Components
    Java Auto Updater
    Java(TM) 6 Update 26
    Live! Cam Avatar Creator
    Malwarebytes' Anti-Malware version 1.51.2.1300
    ManyCam 2.5.48 (remove only)
    McAfee SecurityCenter
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2010
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Works
    Mozilla Firefox 8.0 (x86 en-US)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Picasa 3
    PowerDVD DX
    Premium Service Agreement
    QualxServ Service Agreement
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Roxio Burn
    SchweserPro Level 3 (remove only)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft InfoPath 2010 (KB2510065)
    Security Update for Microsoft Office 2010 (KB2289078)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft PowerPoint 2010 (KB2519975)
    Security Update for Microsoft Publisher 2010 (KB2409055)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Word 2010 (KB2345000)
    Skins
    Skype™ 5.3
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office 2010 (KB2202188)
    Update for Microsoft Office 2010 (KB2413186)
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2523113)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Veetle TV 0.9.18
    VoiceOver Kit
    WildTangent Games
    Windows Live Sync
    Yahoo! Detect
    Yahoo! Messenger
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    11/16/2011 8:02:16 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    11/16/2011 8:02:16 PM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.
    11/16/2011 8:02:15 PM, Error: Service Control Manager [7038] - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
    11/16/2011 8:02:15 PM, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not start due to a logon failure.
    11/16/2011 12:54:32 PM, Error: Service Control Manager [7023] - The Intel(R) Management & Security Application User Notification Service service terminated with the following error: %%-2147467243
    11/16/2011 12:50:38 PM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004
    11/16/2011 1:38:03 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
    .
    ==== End Of File ===========================
  11. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    Thank you very much for the help. I really appreciate it.

    I think I have posted all the necessary logs. Please let me know if I missed any.

    Also what should I do from here

    Thank you very much
     
  12. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Good :)

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    =============================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  13. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    When I try to run aswMBR.exe the screen goes black and a blue box appears saying an error has occurred and my computer automatically restarts itself.

    How should I proceed from here?
  14. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Proceed with Combofix.
  15. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    My McAfee Virus scan is not letting me disable it

    Whenever I open it up all the options are greyed out and I can't select anything

    Is there another way to turn it off?
  16. Broni

    Broni Malware Annihilator Posts: 46,127   +251

  17. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    I did Step 1 to remove my McAfee virus scan but can't find the link to download MCPR.exe to complete Step 2

    The website provided states this but didnt provide a link

    # Step 2 - Download and run MCPR.exe

    # Download the removal tool from
    # Click Save and save the file to a folder on your computer.
    # Navigate to the folder where the file was saved.
    # Make sure all McAfee windows are closed.
    # Double-click MCPR.exe to run the removal tool.
  18. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    What do you mean?

    [​IMG]
  19. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    Sorry my bad I thought those links were just ads
  20. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    I ran Combofix and have the log up on my screen

    But when I try to load IE or Firefox I get his message:

    "Ilegal operation attempted on a registry key that has been marked for deletion"

    - I am posting this from an uninfected computer


    NEVERMIND SAW THE FINE PRINT ABOVE

    SORRY AGAIN
  21. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    C:\ComboFix.txt log

    ComboFix 11-11-16.02 - Bryan 11/16/2011 23:15:37.1.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3957.2474 [GMT -5:00]
    Running from: c:\users\Bryan\Downloads\ComboFix.exe
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Bryan\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
    c:\users\Bryan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix
    c:\users\Bryan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\System Fix.lnk
    c:\users\Bryan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\Uninstall System Fix.lnk
    c:\users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\extensions\{cdb2cb5f-d4ae-4fc9-97f9-303096b785b0}
    c:\users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\extensions\{cdb2cb5f-d4ae-4fc9-97f9-303096b785b0}\chrome\xulcache.jar
    c:\users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\extensions\{cdb2cb5f-d4ae-4fc9-97f9-303096b785b0}\install.rdf
    c:\users\Bryan\Desktop\System Fix.lnk
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-10-17 to 2011-11-17 )))))))))))))))))))))))))))))))
    .
    .
    2011-11-17 04:23 . 2011-11-17 04:23 -------- d-----w- c:\users\Default\AppData\Local\temp
    2011-11-17 01:22 . 2011-11-17 01:22 -------- d-----w- c:\users\Bryan\AppData\Roaming\Malwarebytes
    2011-11-17 01:21 . 2011-11-17 01:21 -------- d-----w- c:\programdata\Malwarebytes
    2011-11-17 01:21 . 2011-08-31 22:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-11-17 01:21 . 2011-11-17 01:21 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2011-11-15 14:05 . 2011-10-07 04:16 8570192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{871D8D04-19C7-4B15-B0A5-29FF875AE992}\mpengine.dll
    2011-11-09 14:04 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
    2011-11-09 14:04 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
    2011-11-09 14:04 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2011-11-09 14:04 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys
    2011-10-26 10:18 . 2011-08-13 05:27 6144 ----a-w- c:\program files\Internet Explorer\iecompat.dll
    2011-10-26 10:18 . 2011-08-13 04:18 6144 ----a-w- c:\program files (x86)\Internet Explorer\iecompat.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-10-01 03:25 . 2011-10-13 16:54 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2011-10-01 02:42 . 2011-10-13 16:54 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
    2011-09-24 13:09 . 2011-06-08 22:09 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-08-27 05:37 . 2011-10-13 16:54 861696 ----a-w- c:\windows\system32\oleaut32.dll
    2011-08-27 05:37 . 2011-10-13 16:54 331776 ----a-w- c:\windows\system32\oleacc.dll
    2011-08-27 04:26 . 2011-10-13 16:54 233472 ----a-w- c:\windows\SysWow64\oleacc.dll
    2011-08-27 04:26 . 2011-10-13 16:54 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
    2011-08-20 05:37 . 2011-10-13 16:55 1188864 ----a-w- c:\windows\system32\wininet.dll
    2011-08-20 04:31 . 2011-10-13 16:54 981504 ----a-w- c:\windows\SysWow64\wininet.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Messenger (Yahoo!)"="c:\progra~2\Yahoo!\Messenger\YahooMessenger.exe" [2011-08-22 6276408]
    "CLRHost"="c:\blp\API\Office Tools\bbxlcmd.exe" [2011-08-19 102400]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-22 98304]
    "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
    "Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
    "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
    "Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
    "DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
    "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
    "TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2010-11-05 274608]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-08-19 421736]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
    "c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-09-26 560128]
    "Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2010-02-11 165184]
    .
    c:\users\Bryan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
    MLB.TV NexDef Plug-in.lnk - c:\users\Bryan\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe [2011-3-16 15502336]
    OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2011-9-2 227712]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
    S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
    S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2010-03-04 658656]
    S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2009-09-30 2320920]
    S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]
    S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
    S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    .
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{0F45459C-A3B8-4CB4-9778-960827FDA706}]
    2010-07-23 21:58 136648 ----a-w- c:\program files (x86)\Capital IQ\Office Plug-in\CIQPluginManagerCLI.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-11-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3566380692-2049665662-707983244-1001Core.job
    - c:\users\Bryan\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-24 02:19]
    .
    2011-11-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3566380692-2049665662-707983244-1001UA.job
    - c:\users\Bryan\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-24 02:19]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-01-25 369152]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-03 10038304]
    "QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2010-04-02 3217056]
    "Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uDefault_Search_URL = hxxp://www.google.com/ie
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
    FF - ProfilePath - c:\users\Bryan\AppData\Roaming\Mozilla\Firefox\Profiles\3omuqfn4.default\
    FF - prefs.js: browser.startup.homepage - hxxp://espn.com/
    FF - prefs.js: keyword.URL - hxxp://vshare.toolbarhome.com/search.aspx?srch=ku&q=
    FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    Wow6432Node-HKCU-Run-msnmsgr - c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe
    Toolbar-Locked - (no file)
    AddRemove-Bloomberg Keyboard v11.1 - c:\windows\System32\drivers\UNWISE.EXE
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
    @Denied: (A) (Everyone)
    "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
    @Denied: (A) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
    "Key"="ActionsPane3"
    "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\Bonjour\mDNSResponder.exe
    c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
    .
    **************************************************************************
    .
    Completion time: 2011-11-16 23:35:44 - machine was rebooted
    ComboFix-quarantined-files.txt 2011-11-17 04:35
    .
    Pre-Run: 234,137,260,032 bytes free
    Post-Run: 235,055,349,760 bytes free
    .
    - - End Of File - - C56E53C06693C1D5BE62507F0E023BB3
  22. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Looks good.

    See if you can run aswMBR now.
  23. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    aswMBR worked and here is the log

    aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
    Run date: 2011-11-17 00:33:29
    -----------------------------
    00:33:29.485 OS Version: Windows x64 6.1.7601 Service Pack 1
    00:33:29.485 Number of processors: 4 586 0x2502
    00:33:29.486 ComputerName: BRYAN-PC UserName: Bryan
    00:33:30.401 Initialize success
    00:34:06.018 AVAST engine defs: 11111601
    00:34:42.758 The log file has been saved successfully to "C:\Users\Bryan\Desktop\aswMBR.txt"
  24. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    It ran only partially (not your fault).

    Download Bootkit Remover to your Desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
  25. brycrizz07

    brycrizz07 Newcomer, in training Topic Starter Posts: 42

    Ok doing that now

    Man you are fast thank you very much


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