TechSpot

Help! - Generic Adware5 problem...

Solved
By Kenwin
Jan 10, 2013
  1. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    Extras.txt as follows...

    OTL Extras logfile created on: 12/01/2013 16:15:35 - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\z400\Desktop
    64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.0.8112.16421)
    Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

    15.98 Gb Total Physical Memory | 13.70 Gb Available Physical Memory | 85.72% Memory free
    31.97 Gb Paging File | 29.40 Gb Available in Paging File | 91.99% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 931.41 Gb Total Space | 755.29 Gb Free Space | 81.09% Space Free | Partition Type: NTFS
    Drive D: | 33.72 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF

    Computer Name: Z400-PC | User Name: z400 | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

    [HKEY_USERS\S-1-5-21-470727222-2170197419-3057670881-1001\SOFTWARE\Classes\<extension>]
    .html [@ = ChromeHTML] -- Reg Error: Key error. File not found

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Directory [MediaMonkey.1Play] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" "%1" (Ventis Media Inc.)
    Directory [MediaMonkey.2PlayNext] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" /NEXT "%1" (Ventis Media Inc.)
    Directory [MediaMonkey.3Enqueue] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" /ADD "%1" (Ventis Media Inc.)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Directory [MediaMonkey.1Play] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" "%1" (Ventis Media Inc.)
    Directory [MediaMonkey.2PlayNext] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" /NEXT "%1" (Ventis Media Inc.)
    Directory [MediaMonkey.3Enqueue] -- "C:\PROGRA~2\MEDIAM~1\MEDIAM~2.EXE" /ADD "%1" (Ventis Media Inc.)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{074243E2-473F-4C5B-B5E3-1AD2F5447D3C}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{0ECCCDA8-3196-4A58-B72C-2A3DFFAA3614}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{1903B263-C275-4BF5-B9E4-C2291D00146B}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
    "{1E24F99F-F6EF-4966-9636-1F6BA2AD1585}" = rport=139 | protocol=6 | dir=out | app=system |
    "{235D61DE-933C-406C-9F6C-4DA18B87F4F4}" = rport=10243 | protocol=6 | dir=out | app=system |
    "{2C6F32AF-0696-4786-A3C2-217F62E347FC}" = lport=138 | protocol=17 | dir=in | app=system |
    "{2F4DEC56-0981-4F1C-BB03-D684E4E62C7B}" = rport=137 | protocol=17 | dir=out | app=system |
    "{339986ED-0B8D-40F4-B03D-7B1921243550}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{476B5BA5-FEF1-44AE-8E8F-A21E7FBFFED6}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{5D6BCB85-67EA-4D43-975F-222C861E91D1}" = lport=2869 | protocol=6 | dir=in | app=system |
    "{5EE2D80D-BB24-44DE-80D4-A80F2B271E8A}" = lport=137 | protocol=17 | dir=in | app=system |
    "{622855E5-6D2B-4588-8190-0C3DA2EABE62}" = lport=445 | protocol=6 | dir=in | app=system |
    "{65800C79-6DA0-4ED4-A535-F11E1CE2E97B}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{69502516-2C9A-4149-9FEF-921B1F68EF09}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{81F47D34-DC86-45F5-B29E-00FBDB80C7C3}" = rport=445 | protocol=6 | dir=out | app=system |
    "{869423E2-DFB9-4238-AB68-C96E7854F2EB}" = lport=139 | protocol=6 | dir=in | app=system |
    "{91ECE7AE-9881-4ECB-B097-234ADFA50656}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{AC6A7DFC-73BB-4B46-95B4-C1706C11C3D5}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{B3F42312-8A89-4EBB-BEF8-5F8AFB797F1C}" = lport=10243 | protocol=6 | dir=in | app=system |
    "{C6DCE150-6A21-44E0-883D-EE81FC83C9EE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{C6FBDAC1-FFDD-418C-B56E-118CD02400B2}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
    "{E5B28B7F-DCBA-4BFE-877F-CAC44B62E76B}" = rport=138 | protocol=17 | dir=out | app=system |
    "{F173AFB7-0FB9-41C4-A277-CD9175F3967D}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{FEB4195E-6F1C-4487-98DE-EADCC2B05326}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{07B280AD-4F2E-4211-921C-7815CCDBA2D0}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2012\avgdiagex.exe |
    "{07DE9BD0-C1D6-4C3F-87CA-7891833DAE56}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{0FFBA037-8F3D-4415-BADC-2DAB8DF1916D}" = protocol=6 | dir=out | app=system |
    "{133C587A-E63B-44C0-9D0B-655A00275C96}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2012\avgmfapx.exe |
    "{138E247A-8BF1-49DC-A6A3-B675BCEC3A98}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
    "{18A0B23D-0B5D-4C4B-AB67-1DEB1018D643}" = protocol=17 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{1CA0D3DB-5496-4A85-ADDB-EDC624C0C32F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{1D68602E-7034-4DAE-A499-6B85D31CA1D0}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{20E1EF53-0F95-40E6-93DE-15F4A99374F4}" = protocol=6 | dir=in | app=c:\program files\vmware\vmware view\client\bin\wswc.exe |
    "{2B170F69-E601-4390-943D-F66505AB4B1E}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{2E14ED37-7450-4F98-A1EA-4EE2E1051EFB}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{307C3ADA-A242-4C14-BA8F-81CA7C7B4E98}" = protocol=17 | dir=in | app=c:\program files\vmware\vmware view\client\bin\wswc.exe |
    "{33E136E3-D49B-4CA6-8C72-E4FC6E94CC62}" = protocol=17 | dir=in | app=c:\program files\vmware\vmware view\client\bin\vmware-remotemks.exe |
    "{3483E212-A29A-4458-8D19-D1C7294136DC}" = protocol=6 | dir=in | app=c:\program files\vmware\vmware view\client\bin\wswc.exe |
    "{4C930484-2C54-407F-8AF9-7437FD2EF826}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2012\avgmfapx.exe |
    "{519121DA-5E8F-4141-8D79-3985AE796F1A}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{66635EA2-547E-4514-909F-0FBC34BB0ECF}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{67761896-DCC3-477E-BD4F-4B445128CEE4}" = protocol=6 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{6A22C3F2-DC84-4618-9D4A-70C12577BB7D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{6B59A453-2051-4E45-97E8-14451E243E64}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2012\avgemca.exe |
    "{87B307F6-CEEB-47C1-978A-E396859BDBA3}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2012\avgemca.exe |
    "{90C351BE-BA54-4D7B-8ED7-99A66A3159B5}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
    "{975B3CD3-061E-4139-87A9-A3AFCB754E16}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2012\avgdiagex.exe |
    "{97F2D354-41C9-44E6-BC22-9C4A15E7BF08}" = protocol=17 | dir=in | app=c:\program files\vmware\vmware view\client\bin\vmware-remotemks.exe |
    "{9AC7BC3A-54F3-424A-ABDA-69BADA77AEE8}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{A174C550-25AB-43D6-BFCB-14C5AFD48BE0}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{A175E926-41B9-460E-830A-A8E54F707220}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{A2B6BA27-7699-4EE6-A1EC-158B5814823D}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
    "{A5E995BA-B9E9-49FF-9222-405B4A63FDBA}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2012\avgnsa.exe |
    "{C8FBECE8-8755-427A-857D-783BCF6D40A9}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{CA255BAE-70ED-47A4-BCCF-AF1AA26DFE30}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{CC73DE04-9862-40C8-B80F-D6600A3871C7}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{D725B586-D62B-4998-8C4F-D546E63D10A8}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
    "{DEC297B3-ED1C-4F66-88FF-9A0A37F4F1C0}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "{E3F3AE84-63C4-40B6-B55F-45EF44006A88}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2012\avgnsa.exe |
    "{E4680130-95C3-4459-B2B4-C0BAEE7B0BF7}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
    "{E5727BFB-CDC7-40E2-B5E8-7B242F058DA3}" = protocol=6 | dir=in | app=c:\program files\vmware\vmware view\client\bin\vmware-remotemks.exe |
    "{ED7A4CB6-CBCF-45DF-ADA3-CCA5FF2B3A35}" = protocol=6 | dir=in | app=c:\program files\vmware\vmware view\client\bin\vmware-remotemks.exe |
    "{F32C2ED0-6B1C-488F-A728-7A41FF80FCBC}" = protocol=17 | dir=in | app=c:\program files\vmware\vmware view\client\bin\wswc.exe |
    "{FA7946F0-9C7B-42BF-9008-30F75CEECDA8}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{FBD9F8CB-2DDC-4659-961E-9505F58F2197}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
    "{FE767DE9-8904-4B3A-89F5-B9A37DCA2518}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "TCP Query User{6C2BD175-44E1-44CC-811B-61AC1ABFE134}C:\program files (x86)\microsoft office\office14\groove.exe" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
    "UDP Query User{CDD6EF40-A384-458C-B641-81F6D63ED5C3}C:\program files (x86)\microsoft office\office14\groove.exe" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{138A4072-9E64-46BD-B5F9-DB2BB395391F}" = LWS VideoEffects
    "{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
    "{26A24AE4-039D-4CA4-87B4-2F86416031FF}" = Java(TM) 6 Update 31 (64-bit)
    "{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll
    "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{70C29540-5625-443D-BC4F-6D0C763F44C8}" = VMware View Client
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
    "{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
    "{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    "{a325d0b9-0b5e-4ad1-9c5f-e39aa43f8c9d}" = Gigaset QuickSync
    "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision" = NVIDIA 3D Vision Driver 306.97
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 306.97
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 306.97
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update" = NVIDIA Update 1.10.8
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
    "{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update" = NVIDIA Update Components
    "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    "{BF46C84D-1AC3-4CC3-A45C-EF6257B80984}" = AVG 2012
    "{E42A139B-6A81-4459-A903-07BF4423AB68}" = AVG 2012
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "AVG" = AVG 2012
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "NVIDIA Display Control Panel" = NVIDIA Display Control Panel
    "NVIDIA Drivers" = NVIDIA Drivers
    "WinRAR archiver" = WinRAR 4.20 (64-bit)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{054EA3C8-F24A-4DF4-9111-CDEA35ADEF85}" = HP Performance Advisor
    "{08610298-29AE-445B-B37D-EFBE05802967}" = LWS Pictures And Video
    "{0EDBEB2B-7C8D-42E6-8312-0F84394A3223}" = Windows Media Center Add-in for Silverlight
    "{15634701-BACE-4449-8B25-1567DA8C9FD3}" = CameraHelperMsi
    "{1651216E-E7AD-4250-92A1-FB8ED61391C9}" = LWS Help_main
    "{174A3B31-4C43-43DD-866F-73C9DB887B48}" = LWS Twitter
    "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
    "{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
    "{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{21DF0294-6B9D-4741-AB6F-B2ABFBD2387E}" = LWS YouTube Plugin
    "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
    "{26A24AE4-039D-4CA4-87B4-2F83216031FF}" = Java(TM) 6 Update 31
    "{26A24AE4-039D-4CA4-87B4-2F83217009FF}" = Java 7 Update 9
    "{27614800-84A9-484E-9CCB-43ED2F1205F5}" = Chessmaster Grandmaster Edition
    "{286033D3-C1C2-458A-B42B-0AC9C4E62B90}" = Scid
    "{31A559C1-9E4D-423B-9DD3-34A6C5398752}" = HTC BMP USB Driver
    "{32626B60-151E-11D4-A8C5-0050DA353A30}" = Fritz 5.32
    "{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}" = erLT
    "{47FA2C44-D148-4DBC-AF60-B91934AA4842}" = Adobe AIR
    "{490A8F35-227B-4CAA-ACBE-A3E29511B582}_is1" = Chess Tutor Step 2
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
    "{6A79665E-2B6A-4BDF-BEC9-22BE4CA41B15}" = ChessBase Reader
    "{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
    "{6F76EC3C-34B1-436E-97FB-48C58D7BEDCD}" = LWS Gallery
    "{71E66D3F-A009-44AB-8784-75E2819BA4BA}" = LWS Motion Detection
    "{83C8FA3C-F4EA-46C4-8392-D3CE353738D6}" = LWS Launcher
    "{83EE1D72-072F-4381-AF50-5F0133AE8715}" = RuntimeLibsVC05
    "{8937D274-C281-42E4-8CDB-A0B2DF979189}" = LWS Webcam Software
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8A809006-C25A-4A3A-9DAB-94659BCDB107}" = NVIDIA PhysX
    "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
    "{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
    "{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
    "{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
    "{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
    "{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
    "{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
    "{90140000-001F-0409-0000-0000000FF1CE}_Office14.PRJPROR_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
    "{90140000-001F-040C-0000-0000000FF1CE}_Office14.PRJPROR_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
    "{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PRJPROR_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-002A-0000-1000-0000000FF1CE}_Office14.PRJPROR_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-002A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
    "{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
    "{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
    "{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
    "{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-00B4-0409-0000-0000000FF1CE}" = Microsoft Office Project MUI (English) 2010
    "{90140000-00B4-0409-0000-0000000FF1CE}_Office14.PRJPROR_{18A0C151-8F8A-4B68-A960-60C464B94329}" = Microsoft Project 2010 Service Pack 1 (SP1)
    "{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
    "{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
    "{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0116-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
    "{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{91140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
    "{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
    "{91140000-003B-0000-0000-0000000FF1CE}" = Microsoft Office Project Professional 2010
    "{91140000-003B-0000-0000-0000000FF1CE}_Office14.PRJPROR_{8A8F117F-8EDB-440D-B679-F08909D729F7}" = Microsoft Project 2010 Service Pack 1 (SP1)
    "{9769B84A-8A2E-4517-AFD0-E781180EC277}" = Transcode Server
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9D318C86-AF4C-409F-A6AC-7183FF4CF424}" = Internet TV for Windows Media Center
    "{9DAEA76B-E50F-4272-A595-0124E826553D}" = LWS WLM Plugin
    "{A2047586-14F2-439B-8B6F-1DF07E727B8E}_is1" = Chess Tutor Step 2 Demo
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{AB77DFDE-9949-4AEF-B180-BE322C3E65D0}" = HTC Sync
    "{AC76BA86-1033-0000-7760-000000000004}" = Adobe Acrobat 9 Pro
    "{AC76BA86-1033-0000-7760-000000000004}_952" = Adobe Acrobat 9.5.2 - CPSID_83708
    "{AC76BA86-1033-0000-7760-000000000004}{AC76BA86-1033-0000-7760-000000000004}" = Adobe Acrobat 9 Pro
    "{D40EB009-0499-459c-A8AF-C9C110766215}" = Logitech Webcam Software
    "{D7B31233-EE2B-4911-AA3F-2A8C28843D3B}" = SkyPlayer for Windows Media Center
    "{E5B2BB7B-4539-4B49-B660-45F1E76613FE}" = OKI C110 Remote Panel Utility
    "{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}" = PL-2303 USB-to-Serial
    "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
    "{EED027B7-0DB6-404B-8F45-6DFEE34A0441}" = LWS Video Mask Maker
    "{F0A55445-B637-4CEA-A580-A8FC6954130D}" = HP Client Management Interface Providers
    "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
    "{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
    "{FF167195-9EE4-46C0-8CD7-FBA3457E88AB}" = LWS Facebook
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
    "Adobe Shockwave Player" = Adobe Shockwave Player 11.5
    "Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.17
    "BOCNET Security Applet_is1" = BOCNET Security Applet 1.5
    "CBLight 2009" = CBLight 2009
    "CBReader " = CBReader
    "Google Chrome" = Google Chrome
    "Juniper_Setup_Client Activex Control" = Juniper Networks, Inc. Setup Client Activex Control
    "Logitech Vid" = Logitech Vid HD
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
    "MediaMonkey_is1" = MediaMonkey 4.0
    "Mozilla Firefox 18.0 (x86 en-US)" = Mozilla Firefox 18.0 (x86 en-US)
    "MozillaMaintenanceService" = Mozilla Maintenance Service
    "NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver
    "Office14.PRJPROR" = Microsoft Project Professional 2010
    "Office14.PROPLUSR" = Microsoft Office Professional Plus 2010
    "TEFView_is1" = TEFView 2.71
    "TerminalSettingSystem1.0.1" = TerminalSettingSystem

    ========== HKEY_USERS Uninstall List ==========

    [HKEY_USERS\S-1-5-21-470727222-2170197419-3057670881-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "Juniper_Setup_Client" = Juniper Networks, Inc. Setup Client

    ========== Last 20 Event Log Errors ==========

    [ System Events ]
    Error - 12/01/2013 06:59:56 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7026
    Description = The following boot-start or system-start driver(s) failed to load:
    ProtectorA

    Error - 12/01/2013 07:01:58 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7038
    Description = The nvUpdatusService service was unable to log on as .\UpdatusUser
    with the currently configured password due to the following error: %%1330 To ensure
    that the service is configured properly, use the Services snap-in in Microsoft
    Management Console (MMC).

    Error - 12/01/2013 07:01:58 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7000
    Description = The NVIDIA Update Service Daemon service failed to start due to the
    following error: %%1069

    Error - 12/01/2013 12:09:32 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7026
    Description = The following boot-start or system-start driver(s) failed to load:
    ProtectorA

    Error - 12/01/2013 12:11:35 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7038
    Description = The nvUpdatusService service was unable to log on as .\UpdatusUser
    with the currently configured password due to the following error: %%1330 To ensure
    that the service is configured properly, use the Services snap-in in Microsoft
    Management Console (MMC).

    Error - 12/01/2013 12:11:35 | Computer Name = z400-PC | Source = Service Control Manager | ID = 7000
    Description = The NVIDIA Update Service Daemon service failed to start due to the
    following error: %%1069


    < End of report >
  2. Broni

    Broni Malware Annihilator Posts: 46,797   +254

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (no name) - {776B71E2-B4CC-4C94-BC7C-09103AA690B6} - No CLSID value found.
      O4 - HKLM..\Run: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 File not found
      O4 - HKLM..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe" File not found
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Reg Error: Value error.)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      @Alternate Data Stream - 104 bytes -> C:\ProgramData\TEMP:D1B5B4F1
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =============================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  3. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    Log after OTL run fix as below...

    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{776B71E2-B4CC-4C94-BC7C-09103AA690B6}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{776B71E2-B4CC-4C94-BC7C-09103AA690B6}\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ROC_roc_ssl_v12 deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vProt deleted successfully.
    Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\Windows\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    ADS C:\ProgramData\TEMP:D1B5B4F1 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56466 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Made1eine
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 247255813 bytes
    ->Java cache emptied: 1771322 bytes
    ->FireFox cache emptied: 1169953266 bytes
    ->Google Chrome cache emptied: 819568 bytes
    ->Flash cache emptied: 169640 bytes

    User: nhi806
    ->Temp folder emptied: 596111 bytes
    ->Temporary Internet Files folder emptied: 7309275 bytes
    ->Java cache emptied: 699084 bytes
    ->FireFox cache emptied: 445663976 bytes
    ->Google Chrome cache emptied: 361202354 bytes
    ->Flash cache emptied: 68945 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Udayangani
    ->Temp folder emptied: 176832 bytes
    ->Temporary Internet Files folder emptied: 137367737 bytes
    ->Java cache emptied: 130175 bytes
    ->FireFox cache emptied: 90225122 bytes
    ->Flash cache emptied: 61734 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56468 bytes

    User: z400
    ->Temp folder emptied: 1761930 bytes
    ->Temporary Internet Files folder emptied: 1678156 bytes
    ->Java cache emptied: 126367 bytes
    ->FireFox cache emptied: 17737246 bytes
    ->Google Chrome cache emptied: 76588527 bytes
    ->Flash cache emptied: 58714 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 54988 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67630 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 757 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 2,443.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Made1eine
    ->Java cache emptied: 0 bytes

    User: nhi806
    ->Java cache emptied: 0 bytes

    User: Public

    User: Udayangani
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    User: z400
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Made1eine
    ->Flash cache emptied: 0 bytes

    User: nhi806
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Udayangani
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser
    ->Flash cache emptied: 0 bytes

    User: z400
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 01122013_190455

    Files\Folders moved on Reboot...
    C:\Users\z400\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  4. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    Security Check log below...

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    AVG Anti-Virus Free Edition 2012
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.70.0.1100
    Java(TM) 6 Update 31
    Java 7 Update 9
    Adobe Flash Player 11.6.602.137
    Mozilla Firefox (18.0)
    Google Chrome 23.0.1271.97
    Google Chrome 24.0.1312.52
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    AVG avgwdsvc.exe
    AVG avgtray.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 5%
    ````````````````````End of Log``````````````````````
  5. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    FSS.txt as below...

    Farbar Service Scanner Version: 05-01-2013
    Ran by z400 (administrator) on 12-01-2013 at 21:17:53
    Running from "C:\Users\z400\Desktop"
    Windows 7 Ultimate Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
  6. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    Forgot to export to log 1st time around with 1 threat found. Ran 2nd time, no threat found.
  7. Broni

    Broni Malware Annihilator Posts: 46,797   +254

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  8. Broni

    Broni Malware Annihilator Posts: 46,797   +254

    The issue seems to be resolved.
  9. Kenwin

    Kenwin TS Rookie Topic Starter Posts: 24

    Many thanks for your help.

    Best wishes,

    Kenwin
  10. Broni

    Broni Malware Annihilator Posts: 46,797   +254

    You're very welcome [​IMG]


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.