Hello everyone, my name is Martyn. I've just joined and I need some help!!
It looks like my web broswer has been hijacked. Just turned on my computer today at 3pm (UK time) and noticed that things were not right all.
These are the signs:
Computer keeps popping up a baloon every 15-25 seconds and an alert message "System Alert: Maleware threats - click this baloon to remove" This is not genuine! different messages appear, uncluding iexplorer keeps opening with a page to microsoft download of an antivirus which is not genuine, the page is too crude and it sometimes doesn't work and there is just a blank page. Noticed also 2 icons in control panel which look like microsoft icons but they are too crude. These are fake.
3 processes have appeared in the system configuration: wcs.exe, wcm.exe, iebtmm.exe.
iexplorer.exe keeps appearing on the system twice.
Unable to use a search engine or use the browser bar at the top of the page. I am using firefox. The page redirects to some random page.
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My attempts to get rid of it so far include:
AVG Anti virus scan = Unsuccesful.
Spybot scan = Unsuccesful.
Ad-aware scan = freezes halfway through.
Note: I cannot download any antivirus programmes other what I already have because I am unable to click on any links. Links in Cached pages do not work either.
What can I do? Can you help?
I am aware of something called HJT (HIJACK THIS) but I know nothing about it. I am a novice with this stuff. I tried downloading spyware guard but the browser is not having any of it.
I just don't know what to do!!
It looks like my web broswer has been hijacked. Just turned on my computer today at 3pm (UK time) and noticed that things were not right all.
These are the signs:
Computer keeps popping up a baloon every 15-25 seconds and an alert message "System Alert: Maleware threats - click this baloon to remove" This is not genuine! different messages appear, uncluding iexplorer keeps opening with a page to microsoft download of an antivirus which is not genuine, the page is too crude and it sometimes doesn't work and there is just a blank page. Noticed also 2 icons in control panel which look like microsoft icons but they are too crude. These are fake.
3 processes have appeared in the system configuration: wcs.exe, wcm.exe, iebtmm.exe.
iexplorer.exe keeps appearing on the system twice.
Unable to use a search engine or use the browser bar at the top of the page. I am using firefox. The page redirects to some random page.
---------------------------------------------------------------------------------------
My attempts to get rid of it so far include:
AVG Anti virus scan = Unsuccesful.
Spybot scan = Unsuccesful.
Ad-aware scan = freezes halfway through.
Note: I cannot download any antivirus programmes other what I already have because I am unable to click on any links. Links in Cached pages do not work either.
What can I do? Can you help?
I am aware of something called HJT (HIJACK THIS) but I know nothing about it. I am a novice with this stuff. I tried downloading spyware guard but the browser is not having any of it.
I just don't know what to do!!