TechSpot

HiJackThis analysis requested for slow file browsing

By ron2112
Jan 13, 2012
  1. We have a customer who is experiencing very slow file browsing in XP SP3. It is having an impact on our software, and of course they're blaming us for it. If anyone could please take a look at the attached HiJackThis files and give me their feedback, I would greatly appreciate it.

    Thanks!
    ron
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. ron2112

    ron2112 TS Rookie Topic Starter

    My apologies for the attachment. It was too long to paste, and wasn't sure if splitting it would be acceptable. That's probably stated clearly somewhere that I didn't read thoroughly enough.

    Thank you for the link. I will follow those instructions to the letter and return with the results.

    thanks
    ron
     
  4. ron2112

    ron2112 TS Rookie Topic Starter

    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    www.malwarebytes.org

    Database version: v2012.01.13.04

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 7.0.5730.13
    KeithGrosshans :: KEITH [administrator]

    Protection: Enabled

    1/13/2012 2:00:34 PM
    mbam-log-2012-01-13 (14-00-34).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 240916
    Time elapsed: 17 minute(s), 28 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-01-13 14:37:09
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD800JD-75MSA3 rev.10.01E04
    Running: gmer.exe; Driver: C:\DOCUME~1\KEITHG~2\LOCALS~1\Temp\fxtdqpow.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

    ---- EOF - GMER 1.0.15 ----


    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_06
    Run by KeithGrosshans at 14:53:38 on 2012-01-13
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3061.1589 [GMT -7:00]
    .
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k Akamai
    C:\Program Files\AVG\AVG10\avgfws.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\Program Files\Kyocera Mita\FileUtility\SFUSVC.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\Kyocera Mita\FileUtility\nsCatCom.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG10\avgam.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgchsvx.exe
    C:\Program Files\TeamViewer\Version6\TeamViewer.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Cobian Backup 8\Cobian.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Documents and Settings\KeithGrosshans\Local Settings\Application Data\Akamai\netsession_win.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Kyocera Mita\FileUtility\NsCatCom.exe
    C:\Documents and Settings\KeithGrosshans\Local Settings\Application Data\Akamai\netsession_win.exe
    C:\Program Files\Cobian Backup 8\cbInterface.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Documents and Settings\KeithGrosshans\Local Settings\Application Data\LogMeIn Rescue Applet\LMIR0002.tmp\lmi_rescue.exe
    C:\Documents and Settings\KeithGrosshans\Local Settings\Application Data\LogMeIn Rescue Applet\LMIR0002.tmp\lmi_rescue.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
    uStart Page = hxxp://www.google.com/
    uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
    mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
    BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
    TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Cobian Backup 8] "c:\program files\cobian backup 8\Cobian.exe"
    uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
    uRun: [Akamai NetSession Interface] "c:\documents and settings\keithgrosshans\local settings\application data\akamai\netsession_win.exe"
    uRunOnce: [112_1535171165088] "c:\documents and settings\keithgrosshans\local settings\application data\logmein rescue applet\LMIR0001.tmp_r.bat"
    uRunOnce: [*LogMeInRescue_2936396976] "c:\documents and settings\keithgrosshans\local settings\application data\logmein rescue applet\lmir0002.tmp\lmi_rescue.exe" -runonce reboot
    mRun: [<NO NAME>]
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
    mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\scanne~1.lnk - c:\program files\kyocera mita\fileutility\NsCatCom.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\npjpi160_06.dll
    Trusted Zone: isqft.com
    Trusted Zone: isqft.com\www
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1267408385703
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204589942781
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD42/JSCDL/jre/6u6-b90/jinstall-6u6-windows-i586-jc.cab?e=1215008295159&h=c5a875e952bfddf27921d5f363c3d512/&filename=jinstall-6u6-windows-i586-jc.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
    DPF: {E76A19A9-B579-4FF7-8857-7D79B22F8D45} - hxxps://vantage.myevoco.com/Public/ClientComponents/Brava5.3/BravaClientX.cab
    TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
    TCP: Interfaces\{13AC14FE-C80E-4CAA-A305-FB274050FE9C} : NameServer = 192.168.40.1
    TCP: Interfaces\{13AC14FE-C80E-4CAA-A305-FB274050FE9C} : DhcpNameServer = 208.67.222.222 208.67.220.220
    Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    Notify: igfxcui - igfxdev.dll
    Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\keithgrosshans\application data\mozilla\firefox\profiles\ibjzmp2r.default\
    FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
    R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-8-27 587096]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
    R2 avgfws;AVG Firewall;c:\program files\avg\avg10\avgfws.exe [2011-3-9 2708024]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
    R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-13 652872]
    R2 TeamViewer6;TeamViewer 6;c:\program files\teamviewer\version6\TeamViewer_Service.exe [2011-9-26 2358656]
    R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
    R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-13 20464]
    R3 usbkey;USB Dongle;c:\windows\system32\drivers\Usbkey.sys [2007-12-10 33708]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 Parclass;Parclass;c:\windows\system32\drivers\parclass.sys [2007-12-10 20912]
    S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-7-25 1025352]
    S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== File Associations ===============
    .
    .scr=DWGTrueViewScriptFile
    .
    =============== Created Last 30 ================
    .
    2012-01-13 21:52:52 -------- d-----w- C:\tmp
    2012-01-13 21:52:33 -------- d-----w- c:\documents and settings\keithgrosshans\tmp
    2012-01-13 20:58:59 -------- d-----w- c:\documents and settings\keithgrosshans\application data\Malwarebytes
    2012-01-13 20:58:51 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2012-01-13 20:58:50 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-01-13 20:58:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-01-13 08:40:50 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{7e95df1d-b3a4-4511-baf3-ef4ea94d9844}\offreg.dll
    2012-01-13 08:40:49 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{7e95df1d-b3a4-4511-baf3-ef4ea94d9844}\mpengine.dll
    2012-01-12 21:17:35 388096 ----a-r- c:\documents and settings\keithgrosshans\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2012-01-12 21:17:34 -------- d-----w- c:\program files\Trend Micro
    2012-01-11 13:44:13 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    .
    ==================== Find3M ====================
    .
    2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
    2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll
    2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll
    2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
    2011-10-31 23:43:21 832512 ----a-w- c:\windows\system32\wininet.dll
    2011-10-31 23:43:21 78336 ----a-w- c:\windows\system32\ieencode.dll
    2011-10-31 23:43:21 1830912 ------w- c:\windows\system32\inetcpl.cpl
    2011-10-31 23:43:20 17408 ----a-w- c:\windows\system32\corpol.dll
    2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
    2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
    .
    ============= FINISH: 14:55:20.62 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2/28/2010 4:38:06 PM
    System Uptime: 1/12/2012 12:15:22 PM (26 hours ago)
    .
    Motherboard: Dell Inc. | | 0CU409
    Processor: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz
    .
    ==== Disk Partitions =========================
    .
    .
    ==== Installed Programs ======================
    .
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    Ad-Aware 2007
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.2
    Akamai NetSession Interface
    Akamai NetSession Interface Service
    Auslogics Disk Defrag
    Auslogics Registry Cleaner
    Autodesk Design Review 2011
    Autodesk Design Review Firefox Add-on v1.1
    AVG 2011
    Blazer EZQ
    Brother MFC-6490CW
    BufferChm
    CDDRV_Installer
    Cobian Backup 8
    CodeTwo PublicFolders Client
    ConEst IntelliBid
    ConEst IntelliBid.NET
    Crystal Report 2008 Runtime SP4
    CutePDF Writer 2.8
    Dell Driver Reset Tool
    Dell Support Center (Support Software)
    DeviceManagementQFolder
    DWG TrueView 2012
    Enhanced Windows Backup
    GoToMeeting/GoToWebinar 3.0.0.198
    HiJackThis
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB942288-v3)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB981793)
    HP Imaging Device Functions 7.0
    HP Photosmart and Deskjet 7.0 Software
    hph_software_req
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PRO Network Connections 12.1.8.0
    iSqFt Full Viewer V4.01
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 6
    KhalInstallWrapper
    KyoceraMita Scanner File Utility
    Logitech Desktop Messenger
    Logitech SetPoint
    MadCap Help Viewer V5
    Malwarebytes Anti-Malware version 1.60.0.1800
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Basic 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders (English) 12
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Tools
    Microsoft SQL Server Management Studio Express
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Mozilla Firefox (2.0.0.20)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    Musicmatch® Jukebox
    PowerDVD
    QualxServ Service Agreement
    Realtek High Definition Audio Driver
    Rexel Pricing
    Roxio Creator Audio
    Roxio Creator BDAV Plugin
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Drag-to-Disc
    Roxio Express Labeler
    Roxio MyDVD DE
    Roxio Update Manager
    SearchAssist
    Security Update for 2007 Microsoft Office System (KB951550)
    Security Update for 2007 Microsoft Office System (KB951944)
    Security Update for 2007 Microsoft Office System (KB958439)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft Office Excel 2007 (KB958437)
    Security Update for Microsoft Office system 2007 (KB954326)
    Security Update for Microsoft Office Word 2007 (KB956358)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB2183461)
    Security Update for Windows Internet Explorer 7 (KB2360131)
    Security Update for Windows Internet Explorer 7 (KB2416400)
    Security Update for Windows Internet Explorer 7 (KB2482017)
    Security Update for Windows Internet Explorer 7 (KB2497640)
    Security Update for Windows Internet Explorer 7 (KB2530548)
    Security Update for Windows Internet Explorer 7 (KB2544521)
    Security Update for Windows Internet Explorer 7 (KB2559049)
    Security Update for Windows Internet Explorer 7 (KB2586448)
    Security Update for Windows Internet Explorer 7 (KB2618444)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Sonic Activation Module
    Spelling Dictionaries Support For Adobe Reader 9
    TeamViewer 6
    Toolbox
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft Office Outlook 2007 (KB952142)
    Update for Microsoft Windows (KB971513)
    Update for Office 2007 (KB946691)
    Update for Outlook 2007 Junk Email Filter (kb959634)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB978207)
    WebFldrs XP
    Windows Defender
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Search 4.0
    Windows XP Service Pack 3
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/11/2012 12:37:21 AM, error: NETLOGON [5719] - No Domain Controller is available for domain DJELECTRIC due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
    .
    ==== End Of File ===========================
     
  5. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  6. ron2112

    ron2112 TS Rookie Topic Starter

    ComboFix 12-01-16.02 - KeithGrosshans 01/16/2012 13:32:44.2.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3061.2264 [GMT -7:00]
    Running from: c:\documents and settings\KeithGrosshans\Desktop\ComboFix.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\docume~1\KEITHG~2\LOCALS~1\Temp\IadHide5.dll
    c:\documents and settings\Keith Grosshans\g2mdlhlpx.exe
    c:\documents and settings\KeithGrosshans\g2mdlhlpx.exe
    c:\documents and settings\KeithGrosshans\Local Settings\Temp\IadHide5.dll
    c:\documents and settings\KeithGrosshans\Local Settings\Temporary Internet Files\plot.log
    c:\windows\bwUnin-7.2.0.137-8876480SL.exe
    c:\windows\system\oeminfo.ini
    c:\windows\system32\setup.ini
    c:\windows\system32\wsaupdater.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-12-16 to 2012-01-16 )))))))))))))))))))))))))))))))
    .
    .
    2012-01-16 20:25 . 2012-01-16 20:26 -------- d-----w- C:\a temp
    2012-01-16 20:09 . 2012-01-16 20:12 -------- d-----w- c:\windows\SxsCaPendDel
    2012-01-13 21:52 . 2012-01-13 21:53 -------- d-----w- C:\tmp
    2012-01-13 21:52 . 2012-01-13 21:52 -------- d-----w- c:\documents and settings\KeithGrosshans\tmp
    2012-01-13 20:58 . 2012-01-13 20:58 -------- d-----w- c:\documents and settings\KeithGrosshans\Application Data\Malwarebytes
    2012-01-13 20:58 . 2012-01-13 20:58 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2012-01-13 20:58 . 2012-01-13 20:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-01-13 20:58 . 2011-12-10 22:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-01-12 21:17 . 2012-01-12 21:17 388096 ----a-r- c:\documents and settings\KeithGrosshans\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2012-01-12 21:17 . 2012-01-12 21:17 -------- d-----w- c:\program files\Trend Micro
    2012-01-11 13:44 . 2012-01-11 13:44 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-11-25 21:57 . 2004-08-04 10:00 293376 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:25 . 2004-08-04 10:00 1859584 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 12:35 . 2004-08-04 10:00 60416 ----a-w- c:\windows\system32\packager.exe
    2011-11-03 15:28 . 2004-08-04 10:00 386048 ----a-w- c:\windows\system32\qdvd.dll
    2011-11-03 15:28 . 2004-08-04 10:00 1292288 ----a-w- c:\windows\system32\quartz.dll
    2011-11-01 16:07 . 2004-08-04 10:00 1288704 ----a-w- c:\windows\system32\ole32.dll
    2011-10-31 23:43 . 2006-03-04 03:33 832512 ----a-w- c:\windows\system32\wininet.dll
    2011-10-31 23:43 . 2004-08-04 10:00 78336 ----a-w- c:\windows\system32\ieencode.dll
    2011-10-31 23:43 . 2004-08-04 10:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
    2011-10-31 23:43 . 2004-08-04 10:00 17408 ----a-w- c:\windows\system32\corpol.dll
    2011-10-28 05:31 . 2004-08-04 10:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2011-10-25 13:37 . 2005-03-30 01:21 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
    2011-10-25 12:52 . 2005-03-30 01:01 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2001-12-04 00:09 . 2008-01-17 17:10 90112 ----a-w- c:\program files\internet explorer\plugins\DjVuControl.dll
    2009-11-09 21:20 . 2008-03-03 23:17 67688 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
    2009-11-09 21:20 . 2008-03-03 23:17 54368 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
    2009-11-09 21:20 . 2008-03-03 23:17 34944 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
    2009-11-09 21:20 . 2008-03-03 23:17 46712 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
    2009-11-09 21:20 . 2008-03-03 23:17 172136 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Cobian Backup 8"="c:\program files\Cobian Backup 8\Cobian.exe" [2007-09-27 501248]
    "LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2011-10-05 32768]
    "Akamai NetSession Interface"="c:\documents and settings\KeithGrosshans\Local Settings\Application Data\Akamai\netsession_win.exe" [2011-12-13 3305760]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-14 142104]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-14 162584]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-14 138008]
    "RTHDCPL"="RTHDCPL.EXE" [2007-06-14 16132608]
    "dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-25 460872]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2009-2-12 450560]
    Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2009-2-12 813584]
    Scanner File Utility.lnk - c:\program files\Kyocera Mita\FileUtility\NsCatCom.exe [2008-6-9 315392]
    .
    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
    2009-07-20 19:28 72208 ----a-w- c:\program files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
    @=""
    .
    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk
    backup=c:\windows\pss\Windows Search.lnkCommon Startup
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
    2012-01-03 07:37 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    2009-10-03 11:08 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
    2009-05-21 16:55 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
    2007-11-15 16:24 16384 ----a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
    2005-07-19 17:05 53248 ----a-w- c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
    2005-07-19 17:05 135168 ----a-w- c:\progra~1\MUSICM~1\MUSICM~2\mm_tray.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
    2006-10-20 23:23 118784 ----a-w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
    2006-08-17 15:00 1116920 ----a-w- c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
    2006-11-05 17:22 221184 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    2008-03-25 11:28 144784 ----a-w- c:\program files\Java\jre1.6.0_06\bin\jusched.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
    "c:\\Program Files\\ConEst Systems\\ConEst 2000\\CEADMIN.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\ConEst Systems\\ConEst 2000\\Conest32.exe"=
    "c:\\Program Files\\Kyocera Mita\\FileUtility\\NsCatCom.exe"=
    "c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
    "c:\\Program Files\\Blazer EZQ\\BlazerEZQ.exe"=
    .
    R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 3:00 AM 14336]
    R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [1/13/2012 1:58 PM 652872]
    R2 TeamViewer6;TeamViewer 6;c:\program files\TeamViewer\Version6\TeamViewer_Service.exe [9/26/2011 6:42 AM 2358656]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [1/13/2012 1:58 PM 20464]
    R3 usbkey;USB Dongle;c:\windows\system32\drivers\Usbkey.sys [12/10/2007 5:03 PM 33708]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 12:16 PM 130384]
    S2 Parclass;Parclass;c:\windows\system32\drivers\parclass.sys [12/10/2007 5:03 PM 20912]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 12:16 PM 753504]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    Akamai REG_MULTI_SZ Akamai
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    Trusted Zone: isqft.com
    Trusted Zone: isqft.com\www
    TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
    TCP: Interfaces\{13AC14FE-C80E-4CAA-A305-FB274050FE9C}: NameServer = 192.168.40.1
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    DPF: {E76A19A9-B579-4FF7-8857-7D79B22F8D45} - hxxps://vantage.myevoco.com/Public/ClientComponents/Brava5.3/BravaClientX.cab
    FF - ProfilePath - c:\documents and settings\KeithGrosshans\Application Data\Mozilla\Firefox\Profiles\ibjzmp2r.default\
    FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
    .
    .
    ------- File Associations -------
    .
    .scr=DWGTrueViewScriptFile
    .
    - - - - ORPHANS REMOVED - - - -
    .
    URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
    WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    MSConfigStartUp-Windows Defender - c:\program files\Windows Defender\MSASCui.exe
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2012-01-16 13:47
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Akamai]
    "ServiceDll"="c:\program files\common files\akamai/netsession_win_b427739.dll"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'winlogon.exe'(724)
    c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
    c:\program files\common files\logishrd\bluetooth\LBTServ.dll
    .
    - - - - - - - > 'explorer.exe'(3316)
    c:\windows\system32\WININET.dll
    c:\docume~1\KEITHG~2\LOCALS~1\Temp\IadHide5.dll
    c:\program files\Logitech\SetPoint\lgscroll.dll
    c:\windows\system32\AcSignIcon.dll
    c:\program files\Common Files\Autodesk Shared\AcSignCore16.dll
    c:\windows\system32\ieframe.dll
    c:\program files\Common Files\Autodesk Shared\AcShellEx\AcShellExtension.dll
    c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\program files\Roxio\Drag-to-Disc\Shellex.dll
    c:\windows\system32\DLAAPI_W.DLL
    c:\windows\system32\CDRTC.DLL
    c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    c:\windows\system32\msi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    c:\windows\system32\HPZipm12.exe
    c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    c:\program files\Kyocera Mita\FileUtility\SFUSVC.exe
    c:\program files\Dell Support Center\bin\sprtsvc.exe
    c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    c:\windows\system32\SearchIndexer.exe
    c:\program files\TeamViewer\Version6\TeamViewer.exe
    c:\windows\system32\igfxsrvc.exe
    c:\windows\RTHDCPL.EXE
    c:\program files\Cobian Backup 8\cbInterface.exe
    c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    .
    **************************************************************************
    .
    Completion time: 2012-01-16 13:55:42 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-01-16 20:55
    .
    Pre-Run: 20,990,144,512 bytes free
    Post-Run: 22,229,581,824 bytes free
    .
    - - End Of File - - 6169D424E3861BFE346BE537CC3ABCBE
     
  7. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Looks good.

    How is computer doing?

    You can reinstall AVG now.

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:


    netsvcs
    drivers32
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %USERPROFILE%\Desktop\*.exe
    %PROGRAMFILES%\Common Files\*.*
    %systemroot%\*.src
    %systemroot%\install\*.*
    %systemroot%\system32\DLL\*.*
    %systemroot%\system32\HelpFiles\*.*
    %systemroot%\system32\rundll\*.*
    %systemroot%\winn32\*.*
    %systemroot%\Java\*.*
    %systemroot%\system32\test\*.*
    %systemroot%\system32\Rundll32\*.*
    %systemroot%\AppPatch\Custom\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\PC-Doctor\Downloads\*.*
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %USERPROFILE%\*.exe
    %systemroot%\ADDINS\*.*
    %systemroot%\assembly\*.bak2
    %systemroot%\Config\*.*
    %systemroot%\REPAIR\*.bak2
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\SYSTEM\*.bak2
    %systemroot%\Web\*.bak2
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %ProgramFiles%\TinyProxy.
    %USERPROFILE%\Favorites\*.url /x
    %systemroot%\system32\*.bk
    %systemroot%\*.te
    %systemroot%\system32\system32\*.*
    %ALLUSERSPROFILE%\*.dat /x
    %systemroot%\system32\drivers\*.rmv
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Microsoft\*.*
    %systemroot%\System32\Wbem\proquota.exe
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %SystemRoot%\system32\fonts\*.*
    %systemroot%\system32\winlog\*.*
    %systemroot%\system32\Language\*.*
    %systemroot%\system32\Settings\*.*
    %systemroot%\system32\*.quo
    %SYSTEMROOT%\AppPatch\*.exe
    %SYSTEMROOT%\inf\*.exe
    %SYSTEMROOT%\Installer\*.exe
    %systemroot%\system32\config\*.bak2
    %systemroot%\system32\Computers\*.*
    %SystemRoot%\system32\Sound\*.*
    %SystemRoot%\system32\SpecialImg\*.*
    %SystemRoot%\system32\code\*.*
    %SystemRoot%\system32\draft\*.*
    %SystemRoot%\system32\MSSSys\*.*
    %ProgramFiles%\Javascript\*.*
    %systemroot%\pchealth\helpctr\System\*.exe /s
    %systemroot%\Web\*.exe
    %systemroot%\system32\msn\*.*
    %systemroot%\system32\*.tro
    %AppData%\Microsoft\Installer\msupdates\*.*
    %ProgramFiles%\Messenger\*.*
    %systemroot%\system32\systhem32\*.*
    %systemroot%\system\*.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
    /md5start
    /md5stop


    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  8. ron2112

    ron2112 TS Rookie Topic Starter

    The machine itself is doing much better, but it hasn't affected our problem, which is leading me to think we're barking up the wrong tree with all of this. But if nothing else, the customer is getting a much better-performing machine out of it.

    We'll follow the last set of instructions and report back.

    thanks
    ron
     
Topic Status:
Not open for further replies.

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