Hi,
I noticed you have not followed all my instructions to the letter.
Viewpoint is still not uninstalled and running on your computer. I also need the other requested logs.
Please follow these instructions carefully.
1. Download The Avenger by Swandog46 from
HERE. Save it to your Desktop and extract it.
2. Download the attached avengerscript.txt (from my attachment) and save it to your desktop
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
3. Now, start The Avenger program by double clicking on its icon on your desktop.
Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
You may wish to copy and paste these instructions on notepad for easier reference later.
Boot into safe mode under your normal user name. See how
HERE
Next turn on "Show all files and folders, including hidden and system". See how
HERE
Go to start > run and type services.msc. Press the enter key.
Search for the following services(if there) double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
ViewpointService.exe
ViewMgr.exe
Go to start > Control Panel > Add and Remove Programs.
Remove anything related to the following:
Viewpoint
Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:
ViewpointService.exe
ViewMgr.exe
After that,
run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
O2 - BHO: (no name) - {3E8EC2D9-806B-4C7F-AE7F-F44AD4ABE8B5} - C:\WINDOWS\system32\ljjgeed.dll
O2 - BHO: (no name) - {55DB983C-BDBF-426f-86F0-187B02DDA39B} - C:\WINDOWS\system32\qstjsyrs.dll
O2 - BHO: (no name) - {6A9B166F-768E-4F7D-90A3-5A6D9F29D6EE} - C:\WINDOWS\system32\vtuts.dll
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - HKLM\..\Run: [zzzHPSETUP] "E:\Setup.exe" \RESET
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA05979A-3B9A-4CB2-ABC7-A06983C550FF}: NameServer = 68.87.77.130,68.87.72.130
O20 - Winlogon Notify: ljjgeed - C:\WINDOWS\SYSTEM32\ljjgeed.dll
O20 - Winlogon Notify: vtuts - C:\WINDOWS\system32\vtuts.dll
Close HJT.
Navigate in Windows Explorer and delete the following
files and
folders in
bold.
C:\Program Files\
Viewpoint
C:\WINDOWS\system32\
ljjgeed.dll
C:\WINDOWS\system32\
qstjsyrs.dll
C:\WINDOWS\system32\
vtuts.dll
Reboot into normal mode and rehide your protected OS files.
Thereafter, please post fresh HJT, ComboFix and AVG Antispyware logs from normal mode as well as C:\avenger.txt as attachments into this thread.
Regards,
Your friendly Momok =)
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