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IE7 crashes when loading Yahoo services

By rev_olie
May 25, 2008
  1. Hey
    Just been doing some maintenance on my Dell inspiron 1501 running on XP Service pack 2 after a hard drive faliure a few months ago. I

    • Updated flash player
      Installed IE7
      changed Windows logon and boot screen with Tune up utilities

    I then went to check my email on Yahoo mail and found what ever i did what ever yahoo service i used it crashed?

    I

    • Turned of Phising
      Added yahoo mail to the alow list
      Ran CCleaner
      Undid changes to the login screen
      cleared cookies etc

    I really dont know why it keeps crashing and have looked down every possible avenue. Any ideas
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Suggest checking the Event Viewer for Error that corresponds to the crash:

    Follow this path:
    Control Panel> Administrative Tools> Event Viewer> Click on System & Apps, one at a time on the left> look for Errors on the right> right click error> Properties> note description of error, Event# and Source.

    There is a "copy" button below the up/down arrows. Click that, then paste (use CTRL-V) the event details here. It makes for easy reporting of the event-you do not need to include the lines of code that follow the Description-but paste all else.

    You will be looking for Error that occurs at the time of the problem. Please ignore Warnings.

    the Error will give us three pieces of information to help determine the cause.
     
  3. rev_olie

    rev_olie TS Maniac Topic Starter Posts: 560

    Hey thanks for the reply,sorry ive taken a while but i kept getting an error message but i had error reporting disabled in Services. I have 2 errors in Applications


    • Media centre scedule
    Event Type: Error
    Event Source: Media Center Scheduler
    Event Category: None
    Event ID: 0
    Date: 26/05/2008
    Time: 14:33:00
    User: N/A
    Computer: KENNY
    Description:
    The description for Event ID ( 0 ) in Source ( Media Center Scheduler ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Guide load caused an exception..
    ..


    • Media Centre scheduler
    Event Type: Error
    Event Source: Media Center Scheduler
    Event Category: None
    Event ID: 0
    Date: 26/05/2008
    Time: 14:32:53
    User: N/A
    Computer: KENNY
    Description:
    The description for Event ID ( 0 ) in Source ( Media Center Scheduler ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Guide load caused an exception.
    ..


    But under System there is a total of 44 errors!

    Most of them are an event 7

    Event Type: Error
    Event Source: Disk
    Event Category: None
    Event ID: 7
    Date: 26/05/2008
    Time: 14:36:47
    User: N/A
    Computer: KENNY
    Description:
    The device, \Device\Harddisk0\D, has a bad block.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    I think this may correspond best to the error seems to be around the closest time

    Event Type: Error
    Event Source: BROWSER
    Event Category: None
    Event ID: 8032
    Date: 26/05/2008
    Time: 14:37:14
    User: N/A
    Computer: KENNY
    Description:
    The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{B93584FE-E597-4227-A867-6D51F95D8774}. The backup browser is stopping.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    I hope thats all right and clear. Just to say about the code 7 one as of today (26th) my system has never logged one before..odd

    :D
     
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Event 7, Source: Disc, Desc: The device, \Device\Harddisk0\D, has a bad block.
    http://seer.support.veritas.com/docs/241684.htm

    Event 8032, source: Browser, Desc: The backup browser is stopping.
    Explanation from Event ID Net:
    Event ID0, Source: Media Center Scheduler, Desc: ( Media Center Scheduler ) cannot be found..
    If this is logged, it probably means that the EPG downloader crashed during a download. Depending on the text of the message, take appropriate action (see if it maps to the text of any of the other errors); otherwise, try attempting download again, check for updates, or reinstall the product.

    EPG Downloader: http://epgdownloader.sourceforge.net/
     
  5. rev_olie

    rev_olie TS Maniac Topic Starter Posts: 560

    what exactly is the EPG downloader? and also non of the other PCs are reporting this error so that shuldnt be a porblem
     
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