Farbar Log file (Part I)
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-04-2015
Ran by Shelley (administrator) on SHELLEY-VAIO on 22-04-2015 06:37:43
Running from C:\Users\Shelley\Downloads
Loaded Profiles: Shelley (Available profiles: Shelley & Guest)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(IBM Corp.) C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
(Emsisoft GmbH) C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(IBM Corp.) C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(CrashPlan) C:\Program Files\CrashPlan\CrashPlanService.exe
(Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Sony Corporation) C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint\Apoint.exe
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Microsoft Corporation) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
(TrayClient) C:\Program Files (x86)\TrayClient\TrayClient.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint\ApMsgFwd.exe
(Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Sony Corporation) C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
(Code 42 Software, Inc.) C:\Program Files\CrashPlan\CrashPlanTray.exe
(CANON INC.) C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
(ALPS) C:\Program Files\Apoint\Apvfb.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint\ApntEx.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\ESRV\esrv.exe
(Microsoft Corporation) C:\Windows\System32\taskmgr.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Update\VUAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files\Sony\VAIO Care\VCPerfService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files\Sony\VAIO Care\listener.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Power Management\SPMService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Sony Corporation) C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
(Sony Corporation) C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Care\VCService.exe
(Sony Corporation) C:\Program Files\Sony\VAIO Care\VCAgent.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10775584 2010-05-31] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2040352 2010-05-31] (Realtek Semiconductor)
HKLM\...\Run: [Apoint] => C:\Program Files\Apoint\Apoint.exe [212480 2010-05-31] (Alps Electric Co., Ltd.)
HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2710856 2009-11-01] (CANON INC.)
HKLM\...\Run: [IntelWireless] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1931024 2010-07-19] (Intel(R) Corporation)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-01-27] (Apple Inc.)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284696 2010-03-03] (Intel Corporation)
HKLM-x32\...\Run: [ISBMgr.exe] => C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe [673136 2010-05-31] (Sony Corporation)
HKLM-x32\...\Run: [IJNetworkScanUtility] => C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe [140640 2009-09-28] (CANON INC.)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-01-20] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [507776 2014-10-07] (Oracle Corporation)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-10-02] (Apple Inc.)
HKLM-x32\...\Run: [PSUAMain] => C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe [40184 2015-02-26] (Panda Security, S.L.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Run: [msnmsgr] => C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe [3872080 2010-04-16] (Microsoft Corporation)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-08-03] (Google Inc.)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Run: [TrayClient] => C:\Program Files (x86)\TrayClient\TrayClient.exe [714240 2015-04-01] (TrayClient)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7451928 2015-03-13] (Piriform Ltd)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Run: [KSS] => C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [202080 2014-06-15] (Kaspersky Lab ZAO)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\S-1-5-18\...\RunOnce: [{91140000-0011-0000-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-0018-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk [2010-08-03]
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\CrashPlan Tray.lnk [2011-01-09]
ShortcutTarget: CrashPlan Tray.lnk -> C:\Program Files\CrashPlan\CrashPlanTray.exe (Code 42 Software, Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2012-08-08]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKU\S-1-5-21-989391033-3763930807-2314399830-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.msn.com/?ocid=EIE9HP&PC=UP50
SearchScopes: HKLM -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL =
http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL =
http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7SNNT
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-989391033-3763930807-2314399830-1001 -> {1AEE912D-894E-41D1-A883-61992E817E6E} URL =
http://www.google.com/search?source...&oe={outputEncoding}&rlz=1I7SNNT_enCA406CA407
SearchScopes: HKU\S-1-5-21-989391033-3763930807-2314399830-1001 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL =
http://www.google.com/search?source...&oe={outputEncoding}&rlz=1I7SNNT_enCA406CA407
SearchScopes: HKU\S-1-5-21-989391033-3763930807-2314399830-1001 -> {9980D35B-DBEA-4F6B-854F-99B100A33EA5} URL =
http://ca.search.yahoo.com/search?fr=mcafee&p={SearchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-04] (Google Inc.)
BHO: Norton Identity Protection -> {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} -> C:\Program Files (x86)\Norton Safe Web Lite\Engine64\2014.7.11.42\coIEPlg.dll No File
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll [2014-04-09] (McAfee, Inc.)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll [2014-10-16] (Oracle Corporation)
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22] (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-04] (Google Inc.)
BHO-x32: Norton Identity Protection -> {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} -> C:\Program Files (x86)\Norton Safe Web Lite\Engine\2014.7.11.42\coIEPlg.dll No File
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll [2014-10-16] (Oracle Corporation)
Toolbar: HKLM - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Safe Web Lite\Engine64\2014.7.11.42\coIEPlg.dll No File
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-04] (Google Inc.)
Toolbar: HKLM-x32 - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\2014.7.11.42\coIEPlg.dll No File
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-04] (Google Inc.)
Toolbar: HKU\S-1-5-21-989391033-3763930807-2314399830-1001 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-04] (Google Inc.)
Toolbar: HKU\S-1-5-21-989391033-3763930807-2314399830-1001 -> Norton Identity Safe Toolbar - {A13C2648-91D4-4BF3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Safe Web Lite\Engine64\2014.7.11.42\coIEPlg.dll No File
DPF: HKLM-x32 {BEA7310D-06C4-4339-A784-DC3804819809}
http://costco.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll [2010-04-16] (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll [2010-04-16] (Microsoft Corporation)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-14] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll [2014-12-11] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-14] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll [2014-10-16] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll [2014-10-16] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll [2014-12-11] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8117.0416 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-04-16] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-12-03] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-989391033-3763930807-2314399830-1001: @citrixonline.com/appdetectorplugin -> C:\Users\Shelley\AppData\Local\Citrix\Plugins\104\npappdetector.dll [2015-02-02] (Citrix Online)
FF HKLM-x32\...\Firefox\Extensions: [{F04D2D30-776C-4d02-8627-8E4385ECA58D}] - C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2014.5.0.67\coFFPlgn
FF Extension: Norton Identity Safe Toolbar - C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2014.5.0.67\coFFPlgn [2015-04-21]
Chrome:
=======
CHR HomePage: Default -> hxxp://
www.trovi.com/?gd=&ctid=CT3319733&octid=EB_ORIGINAL_CTID&ISID=MF0324CB5-2570-4FB8-96C9-65C62516ADC1&SearchSource=55&CUI=&UM=8&UP=SP4834A50B-B784-4537-BB4B-2CE9989FED99&D=041915&SSPV=SP22230TA_sp_ch
CHR StartupUrls: Default -> "hxxp://
www.trovi.com/?gd=&ctid=CT3319733&octid=EB_ORIGINAL_CTID&ISID=MF0324CB5-2570-4FB8-96C9-65C62516ADC1&SearchSource=55&CUI=&UM=8&UP=SP4834A50B-B784-4537-BB4B-2CE9989FED99&D=041915&SSPV=SP22230TA_sp_ch"
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google

ageClassification}{google:searchVersion}{google:sessionToken}{google

refetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\pdf.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Java(TM) Platform SE 7 U40) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (McAfee Security Scanner +) - C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMss.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll No File
CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (BrowserPlus (from Yahoo!) v2.9.8) - C:\Users\Shelley\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll No File
CHR Plugin: (Java Deployment Toolkit 7.0.400.43) - C:\Windows\SysWOW64\npDeployJava1.dll No File
CHR Plugin: (McAfee SecurityCenter) - c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll No File
CHR Profile: C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-09-25]
CHR Extension: (Google Drive) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-09-25]
CHR Extension: (YouTube) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-09-25]
CHR Extension: (Google Search) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-09-25]
CHR Extension: (Bookmark Manager) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-21]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-13]
CHR Extension: (Skype Click to Call) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2013-08-13]
CHR Extension: (Google Wallet) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-29]
CHR Extension: (Search People) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\papbadoldddalgcjcicnikcfenodpghp [2015-04-21]
CHR Extension: (Gmail) - C:\Users\Shelley\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-09-25]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] -
https://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] -
https://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-07-14]
==================== Services (Whitelisted) =================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
R2 a2AntiMalware; C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe [5020520 2015-03-24] (Emsisoft GmbH)
S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-20] (Apple Inc.)
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 CrashPlanService; C:\Program Files\CrashPlan\CrashPlanService.exe [222720 2010-12-06] (CrashPlan) [File not signed]
R2 ESRV_SVC; C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [377768 2013-11-01] (Intel Corporation)
R2 HitmanProScheduler; C:\Program Files\HitmanPro\hmpsched.exe [127752 2015-04-21] (SurfRight B.V.)
S2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe [89864 2014-12-11] (Hewlett-Packard Company)
R2 KSS; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [202080 2014-06-15] (Kaspersky Lab ZAO)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1080120 2015-03-17] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2010-07-19] ()
R2 NanoServiceMain; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe [142584 2015-02-26] (Panda Security, S.L.)
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-01-18] (Hewlett-Packard) [File not signed]
R2 PandaAgent; C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe [66808 2014-10-09] (Panda Security, S.L.)
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-01-18] (Hewlett-Packard) [File not signed]
R2 PSUAService; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe [38136 2015-02-26] (Panda Security, S.L.)
R2 RapportMgmtService; C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [1919256 2015-02-12] (IBM Corp.)
R2 SampleCollector; C:\Program Files\Sony\VAIO Care\VCPerfService.exe [266168 2013-11-01] (Intel Corporation)
S3 USER_ESRV_SVC; C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [377768 2013-11-01] (Intel Corporation)
R2 VCFw; C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [851824 2010-06-17] (Sony Corporation)
R3 VUAgent; C:\Program Files\Sony\VAIO Update\vuagent.exe [1642544 2014-02-28] (Sony Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
S2 NCO; "C:\Program Files (x86)\Norton Safe Web Lite\Engine\2014.7.11.42\NST.exe" /s "NCO" /m "C:\Program Files (x86)\Norton Safe Web Lite\Engine\2014.7.11.42\diMaster.dll" /prefetch:1