TechSpot

Installed new graphics card (Game freeze)

By ChristopherS
Dec 3, 2009
  1. Hey,

    Got something for yah. I installed a new graphics card today in my PC and when I play a game it locks up. The error i receive is telling me the driver has stopped responding. i have uninstalled and reinstalled the card multiple times and used the updated drivers off the site. I tried calling HP but they said it will cost me $99 dollars to diagnose the computer and another $59 to fix the issue over the phone what a joke!

    DXDiag

    ------------------
    System Information
    ------------------
    Time of this report: 12/3/2009, 23:38:41
    Machine name: HOME
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
    Language: English (Regional Setting: English)
    System Manufacturer: HP Pavilion 061
    System Model: PC028A-ABA A620N
    BIOS: Phoenix - Award BIOS v6.00PG
    Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
    Memory: 960MB RAM
    Page File: 586MB used, 889MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: The registry information for the DirectPlay application 'DemonStar' is missing or damaged. You should reinstall that application.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8400 GS
    Manufacturer: NVIDIA
    Chip type: GeForce 8400 GS
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_06E4&SUBSYS_00000000&REV_A1
    Display Memory: 512.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.9562 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 11/20/2009 21:34:54, 6282752 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 11/20/2009 21:34:54, 10235968 bytes
    Device Identifier: {D7B71E3E-45A4-11CF-EA46-0B2000C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x06E4
    SubSys ID: 0x00000000
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run



    When i checked the DXDiag it said No problems found on display drivers. Any suggestions?
     
  2. Relic

    Relic TechSpot Chancellor Posts: 1,379   +16

    The NVIDIA GeForce 8400 GS is a bit dated and imo not really suited for gaming at least with the latest games. But since you say you installed a new one I'm assuming you had one before? Did you uninstall those drivers first? Try Drive Sweeper to clean everything out then install the latest drivers for your 8400 maybe that'll do the trick if something is left over and conflicting from your original one. Or maybe the game just doesn't support that card which is also possible. What game is it? Only thing that comes to mind atm, hope that helps a bit.

    And ya that is some nonsense with HP charging that much...no wonder they're lagging behind everyone.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...