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Internet only works in safe mode windows vista

By firz3h
Dec 29, 2008
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  1. here is my specs

    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
    Language: English (Regional Setting: English)
    System Manufacturer: MEDIONPC
    System Model: MS-7502
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
    Memory: 2046MB RAM
    Page File: 491MB used, 3836MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10

    here is my hijackthis logs

    can use internet fine in safe mode but not normal it was all working fine and then it just stopped one day :p

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I'd say backup and then re-install Vista (ie using a USB flash drive or something)
    Too many issues in your log to mention
    Unless someone else wants to help
  3. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    damn.... is there any of them that can be picked out that relates to the internet not working?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  5. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    oh yeah by the way i havent fixed any of the errors from hijack this coz im not too sure what it will do
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    After un-installing those protection programs (all of them!)
    Then try Normal mode
    I really want you to run the guide (when or if you're able to ever)
    Before going through the log
  7. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    hey the 8 step guide worked i believe CCleaner did the job becuase malwarebytes and super anti spyware are still scanning any suggestions on how to avoid all of this again lol. btw thanks alot for your help
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    There's presently a pretty bad Malware (Trojan) going around that affects Internet Explorer.
    Best to use Firefox until MS do another security update to fix it.

    I tend to run at least Malwarebytes (quickmode) regularly
    And always keep your Antivirus up to date
    I've seen all the firewalls that users run, and still are infected, so I'm not recommending any third party ones, just use Windows firewall (I'm sure others will dispute that, but just try it)
  9. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    okay got another problem lol it worked enough to be able to send u that last message i had also required a restart which i did as well and now im back to the same thing lol....
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    MalwareBytes.
    And now maybe CheckDisk Vista instructions
  11. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    i think i have found the solution well my virus protecter wasnt all off aparently tere was background things running that were related to it i thought i had ruled all the other back ground items out from it im going to try uninstall it and see how i go from there ill get back to you to see if that was it

    by the way my virus protecter is "trend micro internet security" latest one but not up to date as the internet wont work it
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Oh I see

    Well when you have the chance; un-install it ! (what?) yes sorry

    You can either re-install it later (I wouldn't)
    Or use the free Avira instead (yes that will be better :) )
    It's more difficult when users pay for these things
  13. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    do u know where i can get free avira?? if u could post the link i'd be very greatful :)
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  15. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    do you know if avira acts as a firewall and all the stuff trend mirco did? ive only ever used trend micro so just curious about it. :)
  16. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No
    Thankfully Avira is one of the last Antiviruses left without all this rubbish
    Definitely the best one, and it's free :grinthumb
  17. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    does that mean i do not need a fire wall?
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Windows already comes with one ;)
    Just make sure all your MS Security updates are done

    The Windows firewall stops all attacks into your computer (believe it or not)
    It just doesn't stop what goes out. Therefore if you use a credit card online, maybe best for a 3rd party firewall, that will protect you ie ZoneAlarm; Commodo
  19. tragicallyhip

    tragicallyhip TechSpot Enthusiast Posts: 106   +9

    I have reviewed your highjack logs and the one problem that stands out is i explore.exe. this is malware of the worst kind.I would not recommend un-installing "stuff" just on the off chance it will fix the problem.I would however start with a few common fixes; from safe mode download spybot S&D it will currenty remove protect and immunize your machine against 203,857 known trojans , keyloggers, all various forms of malware.Secondly I would confine your web search's through mozilla firefox it is quick safe and secure( every hacker in the world writes malware for IE). It is possible your denial of service can be repaired by other means,a little more searching on the forums will undoubtedly turn up someone else with the same problem.
    best of luck and keep posting. As per previous posts regarding your problem a firewall is a must.You have a question you must ask yourself here"how far am I prepared to go and what am I prepared to do to make this problem go away for good". A software firewall is all well and good but requires constant updateing and is a resource hog and will not protect you against malware discouvered "In the wild".I recommend a hardware firewall ( alphashield ) its always on and is 100% effective.I have this device ,spybot,and cc cleaner and that's it! Not a glitch in 4 years.
  20. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    oh yeah btw its all working now it was working when i uninstalled trend micro lol. so all is fine so far :D but ima run some more scans jsut for the hell of it thank you very much kimsland for all your help much appreciate
  21. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes
    I don't check the logs until I see the attachments (by the way ;) )

    Oh don't do Spybots SD either :D
  22. firz3h

    firz3h Newcomer, in training Topic Starter Posts: 24

    Oh don't do Spybots SD either :D[/quote]

    theres the log
  23. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Waiting for the log S ;) (MalwareBytes and SuperAntiSpyware)

    Also I removed two of your 4 new threads
    Seemed a bit strange anyway

    Also no need to quote every reply, just Reply (no quote required!)

    I'll keep my eye on you (so as to help when I can) ;) ;)
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