I've aquired the dreaded search engine redirect virus....help please

Inactive
By TheLadyCorvus
Nov 12, 2011
Topic Status:
Not open for further replies.
  1. I have the dreaded search engine redirect virus. I've scanned with Avast, MalwareBytes, and Spybot. Any Ideas?

    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8143

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    11/12/2011 8:59:35 AM
    mbam-log-2011-11-12 (08-59-35).txt

    Scan type: Full scan (A:\|C:\|D:\|E:\|F:\|)
    Objects scanned: 411410
    Time elapsed: 1 hour(s), 54 minute(s), 17 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Delete on reboot.
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Delete on reboot.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
  2. TheLadyCorvus

    TheLadyCorvus Newcomer, in training Topic Starter

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2011-11-12 13:18:03
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\00000072 ST3500320AS rev.SD15
    Running: gvh22u8e.exe; Driver: C:\DOCUME~1\Raven\LOCALS~1\Temp\pwtdqpod.sys


    ---- Disk sectors - GMER 1.0.15 ----

    Disk \Device\Harddisk0\DR0 malicious Win32:MBRoot code @ sector 976752003
    Disk \Device\Harddisk0\DR0 PE file @ sector 976752025

    ---- System - GMER 1.0.15 ----

    SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateKey [0xAECEAD5A]
    SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateValueKey [0xAECEABC5]

    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0xAED429A6]
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
    Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

    ---- Devices - GMER 1.0.15 ----

    Device \Driver\atapi \Device\Ide\IdePort0 [BA5FBB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
    Device \Driver\atapi \Device\Ide\IdePort1 [BA5FBB40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
    Device \Driver\JRAID \Device\Scsi\JRAID1 8B0451F8
    Device \Driver\abumhgjn \Device\Scsi\abumhgjn1 8AD2C1F8
    Device \Driver\abumhgjn \Device\Scsi\abumhgjn1Port5Path0Target0Lun0 8AD2C1F8
    Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)
    Device \FileSystem\Ntfs \Ntfs 8B0441F8

    AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)

    Device \FileSystem\Fastfat \Fat aswSP.SYS (avast! self protection module/AVAST Software)
    Device \FileSystem\Fastfat \Fat 8ACFC1F8

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)
    AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
    AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
    AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
    AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

    ---- EOF - GMER 1.0.15 ----
  3. TheLadyCorvus

    TheLadyCorvus Newcomer, in training Topic Starter

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
    Run by Raven at 13:20:27 on 2011-11-12
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3582.2931 [GMT -5:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\rundll32.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\program files\real\realplayer\update\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = *.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
    TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Google Update] "c:\documents and settings\raven\local settings\application data\google\update\GoogleUpdate.exe" /c
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [nwiz] nwiz.exe /install
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [SkyTel] SkyTel.EXE
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
    mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    mRun: [JMB36X IDE Setup] c:\windows\jm\JMInsIDE.exe
    mRun: [JMB36X Configure] c:\windows\system32\JMRaidSetup.exe boot
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ultramon.lnk - c:\windows\installer\{cc15a5fc-b6d3-4a2d-8a26-d8f2702a3c00}\IcoUltraMon.ico
    IE: Convert link target to Adobe PDF
    IE: Convert link target to existing PDF
    IE: Convert selected links to Adobe PDF
    IE: Convert selected links to existing PDF
    IE: Convert selection to Adobe PDF
    IE: Convert selection to existing PDF
    IE: Convert to Adobe PDF
    IE: Convert to existing PDF
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} - file:///D:/win/setup/iaieplay.dll
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1317467922125
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {8B67B37E-1AE2-4B99-B8CF-55AF4D58DF0D} - file:///D:/win/setup/iamce.dll
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {cf40acc5-e1bb-4aff-ac72-04c2f616bca7}
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{82012DE3-9E07-4CC7-AAD6-A3A9FB0B2AA1} : DhcpNameServer = 192.168.1.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\raven\application data\mozilla\firefox\profiles\xl15dgim.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxps://app.manilla.com/users/sign_in
    FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
    FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
    FF - plugin: c:\documents and settings\raven\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
    FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-9-29 442200]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-9-29 320856]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-9-29 20568]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-9-29 44768]
    R2 ultramonutility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2008-9-14 10496]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-4-3 24652]
    S1 3a08d767;3a08d767;c:\windows\system32\drivers\3a08d767.sys --> c:\windows\system32\drivers\3a08d767.sys [?]
    S3 cpuz132;cpuz132;\??\c:\docume~1\raven\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\raven\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
    S3 jswmidin;jswmidin;\??\c:\docume~1\raven\locals~1\temp\jswmidin.sys --> c:\docume~1\raven\locals~1\temp\jswmidin.sys [?]
    .
    =============== Created Last 30 ================
    .
    2011-11-06 14:59:35 -------- d-----w- c:\documents and settings\raven\local settings\application data\Amazon
    2011-11-06 14:59:25 -------- d-----w- c:\program files\Amazon
    2011-11-01 01:26:35 69120 --sha-r- c:\windows\system32\itircl6.dll
    2011-10-30 03:29:57 11776 ----a-w- c:\program files\mozilla firefox\plugins\nprjplug.dll
    2011-10-30 03:29:39 -------- d-----w- c:\program files\common files\xing shared
    2011-10-30 03:29:31 150696 ----a-w- c:\program files\mozilla firefox\plugins\nppl3260.dll
    2011-10-30 03:29:25 107008 ----a-w- c:\program files\mozilla firefox\plugins\nprpjplug.dll
    2011-10-28 11:29:07 -------- d-----w- c:\program files\iPod
    2011-10-28 11:29:04 -------- d-----w- c:\program files\iTunes
    2011-10-19 03:27:02 -------- d-----w- c:\documents and settings\raven\local settings\application data\Google
    .
    ==================== Find3M ====================
    .
    2011-11-12 10:38:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-10-30 03:29:19 499712 ----a-w- c:\windows\system32\msvcp71.dll
    2011-10-30 03:29:19 348160 ----a-w- c:\windows\system32\msvcr71.dll
    2011-10-02 03:09:06 398760 ----a-r- c:\windows\system32\cpnprt2.cid
    2011-09-06 20:45:29 41184 ----a-w- c:\windows\avastSS.scr
    2011-09-06 20:38:05 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2011-08-31 22:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-08-31 03:05:04 83816 ----a-w- c:\windows\system32\dns-sd.exe
    2011-08-31 03:05:04 73064 ----a-w- c:\windows\system32\dnssd.dll
    2011-08-31 03:05:04 178536 ----a-w- c:\windows\system32\dnssdX.dll
    .
    ============= FINISH: 13:21:17.82 ===============
  4. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ================================================================

    Attach.txt part of DDS is missing so please provide that.

    Then....

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ===================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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