Just installed HIS Radeon HD 5770, feel I've forgotten something

By RayRay
May 14, 2010
  1. hi

    just installed his radeon hd 5770 on gigabyte ga-ma785gt-ud3h
    the mobo have integrated ati radeon hd 4200
    bios is award

    os is win 7 home premium 64 bit

    first i putted the video card in, installed the drivers to the card, restarted, and then this:

    the easy tune 6 came with the driver cd, when i start this app up it shows:

    error could not load device driver

    the windows explorer has started to crash when i go into controlpanel and shows this:

    Problem Event Name: APPCRASH
    Programname: Explorer.EXE
    Programversion: 6.1.7600.16450
    Timestamp Program: 4aebab8d
    Name on the wrong module: StackHash_836d
    Timestamp error module: 00000000
    Exception Code: c000041d
    Unntaksforskyvning: 0000000000000000
    OS-version: 6.1.7600.
    Locale ID: 1044
    Additional Information 1: 836d
    Additional Information 2: 836dd22340f6ce5409ccd3e56c4c52f1
    Additional Information 3: 0f51
    Additional Information 4: 0f5128fc9e09d25ed0fd429bc8c01d08

    and the taskbar is grey, not black as preffered.
    edit: no the taskbar is okay, us hide function and firefox made me wonder:p

    what have i do wrong?
  2. EXCellR8

    EXCellR8 The Conservative Posts: 1,835

    make sure you have uninstalled the previous display drivers and that the integrated graphics controller, the HD4200, is disabled in BIOS.
  3. Ritwik7

    Ritwik7 TechSpot Chancellor Posts: 1,672   +9

    Download the latest Catalyst 10.4 WHQL drivers available at Game AMD. You may download the entire Catalyst Suite or the display driver and Catalyst Control Centre individually. Download and run Driver Sweeper. Remove all traces of ATI drivers from your system. Reboot the PC and install the downloaded drivers.
  4. dividebyzero

    dividebyzero trainee n00b Posts: 4,891   +1,258

    Did you install the AVIVO driver (codec) package ?
    If you just load the driver you wont need it, but if you load the whole CCC package you'll need to install at AVIVO codecs.
    I wouldn't have thought it would crash the sytem though.
  5. RayRay

    RayRay TS Enthusiast Topic Starter Posts: 76

    alright, thanks for the hel and guidance guys,
    the hd 5770 is up and going as it should.
    thanks again.
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