Laptop freezing after startup

By mezzmorized
Oct 14, 2011
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  1. Hi,
    here is my laptop info:

    OS Version: Microsoft Windows 7 Home Premium , 64 bit
    Processor: AMD Athlon(tm) II P320 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
    Processor Count: 2
    RAM: 3834 Mb
    Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
    Hard Drives: C: Total - 290686 MB, Free - 122376 MB;
    Motherboard: Sony Corporation, VAIO, N/A, N/A
    Antivirus: Trend Micro Internet Security Pro, Not Updated

    my laptop recently shutdown due to no power, when i restarted i was able to get to the main screen, but then i couldn't go any further...kept getting the infinite twirling circle. Am able to start in safe mode, where i ran superanyispyware, trend micro and malwarebytes full scan for each and all came back clean. my daughter uses this sometimes and downloads some things so am hoping it hasn't screwed anything up.

    any help would be muchly appreciated.
    thanx
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,746   +156

    Get into Computer, and right-click on the C hard drive. Select properties, tools and check disk for errors. Set a check for the next start up. This can be set in the Safe Mode
  3. mezzmorized

    mezzmorized Newcomer, in training Topic Starter

    Thanks for your help....works fine now. will be remembering that one...
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,746   +156

    Cool... Thanks for the update :)


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