Inactive Malware - IE popups

knes · Nov 30, 2011

Hey guys... I was trying to help my friend eradicate this malware that's been randomly spurting out IE pop-ups during Firefox browsing, but I failed. So I was hoping I could find a solution here, in following the 5-step instructions. Any help is appreciated- my logs are below

except for gmer.log as the file was blank! I tried it several times over with the different suggestions on the 5-step thread, but the file remained empty...

mbam-log-2011-11-29 (22-44-01).txt
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8276

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

11/29/2011 10:44:01 PM
mbam-log-2011-11-29 (22-44-01).txt

Scan type: Quick scan
Objects scanned: 170788
Time elapsed: 2 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

DDS.txt
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by jnnfrch at 22:50:18 on 2011-11-29
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6005.4375 [GMT -8:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
E:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe
E:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\wmiprvse.exe
E:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
E:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Mozilla Firefox\plugin-container.exe
E:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\explorer.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: {0e1944c1-464c-4e31-9f6c-23e421185bc6} - C:\Users\jnnfrch\AppData\Local\ExplorerUser.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - E:\PROGRA~1\Office12\GR469A~1.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRun: [Google Update] "C:\Users\jnnfrch\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [AdobeData] rundll32.exe ",DllRegisterServer
uRun: [Broadcom Update] rundll32 ",DllRegisterServer
uRun: [WindowsProfileVerifier] rundll32.exe ",DllRegisterServer
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [GrooveMonitor] "E:\Program Files\Office12\GrooveMonitor.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Reader Speed Launcher] "E:\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [Malwarebytes' Anti-Malware] "E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFaUDItUko3UFItN0dOTVUtQUJMRTYtVFBRQ0ktNg"&"inst=NzYtOTQxNzc5MzY5LVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1831"&"mid=6ffffbf924ee47d18d382104e4a3a857-f74e0ff633ad4c3f80c72d503e0e643a02566a96
mRunOnce: [Malwarebytes' Anti-Malware] E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe /install /silent
dRun: [AdobeData] rundll32.exe ",DllRegisterServer
StartupFolder: C:\Users\jnnfrch\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - E:\Program Files\Office12\ONENOTEM.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - E:\PROGRA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - E:\PROGRA~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - E:\PROGRA~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A} : DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\35471627C4F657E67656 : DhcpNameServer = 209.137.136.3 209.137.146.2
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\45779676763702F6E602144616D637 : DhcpNameServer = 68.105.28.17 68.105.29.17 192.168.2.1
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\8496E65647D20313 : DhcpNameServer = 168.95.192.1 168.95.1.1
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\A41434 : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\C696E6B6379737 : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\Office12\GRA32A~1.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - E:\PROGRA~1\Office12\GR469A~1.DLL
C:\Users\jnnfrch\AppData\Local\ExplorerUser.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\Office12\GR469A~1.DLL
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [GrooveMonitor] "E:\Program Files\Office12\GrooveMonitor.exe"
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Reader Speed Launcher] "E:\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
mRun-x64: [Malwarebytes' Anti-Malware] "E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFaUDItUko3UFItN0dOTVUtQUJMRTYtVFBRQ0ktNg"&"inst=NzYtOTQxNzc5MzY5LVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1831"&"mid=6ffffbf924ee47d18d382104e4a3a857-f74e0ff633ad4c3f80c72d503e0e643a02566a96
mRunOnce-x64: [Malwarebytes' Anti-Malware] E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe /install /silent
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - E:\PROGRA~1\Office12\GR469A~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\jnnfrch\AppData\Roaming\Mozilla\Firefox\Profiles\3io726mi.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\jnnfrch\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Users\jnnfrch\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\jnnfrch\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - plugin: E:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
FF - plugin: E:\Reader\AIR\nppdf32.dll
FF - plugin: E:\Reader\browser\nppdf32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - E:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}
FF - Ext: XUL Cache: {8a1b5787-b1ed-43a1-bce9-11049337bb9b} - %profile%\extensions\{8a1b5787-b1ed-43a1-bce9-11049337bb9b}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\system32\DRIVERS\stdflt.sys --> C:\Windows\system32\DRIVERS\stdflt.sys [?]
R1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys --> C:\Windows\system32\DRIVERS\avkmgr.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe [2010-8-4 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AntiVirSchedulerService;Avira Scheduler;E:\Program Files\Avira\AntiVir Desktop\sched.exe [2011-11-29 86224]
R2 AntiVirService;Avira Realtime Protection;E:\Program Files\Avira\AntiVir Desktop\avguard.exe [2011-11-29 110032]
R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-8-24 60928]
R2 MBAMService;MBAMService;E:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [2011-11-29 366152]
R2 rimspci;rimspci;C:\Windows\system32\DRIVERS\rimspe64.sys --> C:\Windows\system32\DRIVERS\rimspe64.sys [?]
R2 risdpcie;risdpcie;C:\Windows\system32\DRIVERS\risdpe64.sys --> C:\Windows\system32\DRIVERS\risdpe64.sys [?]
R2 rixdpcie;rixdpcie;C:\Windows\system32\DRIVERS\rixdpe64.sys --> C:\Windows\system32\DRIVERS\rixdpe64.sys [?]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-8-24 2320920]
R3 Acceler;Accelerometer Service;C:\Windows\system32\DRIVERS\Acceler.sys --> C:\Windows\system32\DRIVERS\Acceler.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe --> C:\Program Files\Dell\DellDock\DockLogin.exe [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-11-30 06:39:37 -------- d-----w- C:\Users\jnnfrch\AppData\Roaming\Malwarebytes
2011-11-30 06:36:21 -------- d-----w- C:\ProgramData\Malwarebytes
2011-11-30 06:36:17 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-11-30 06:25:42 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{791C6EA9-F67C-4B2D-B4B6-9E2EEAEB6294}\offreg.dll
2011-11-30 06:11:32 -------- d-----w- C:\Users\jnnfrch\AppData\Roaming\Avira
2011-11-30 06:07:10 97312 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2011-11-30 06:07:10 27760 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
2011-11-30 06:07:09 -------- d-----w- C:\ProgramData\Avira
2011-11-29 19:38:52 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{791C6EA9-F67C-4B2D-B4B6-9E2EEAEB6294}\mpengine.dll
2011-11-27 05:43:36 -------- d-----w- C:\ProgramData\ALM
2011-11-09 14:46:56 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 14:46:56 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 14:46:55 1897328 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 14:46:52 3141120 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2011-11-24 05:31:08 25160 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
2011-10-05 02:48:07 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-01 03:21:20 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:59:14 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 22:50:52.10 ===============

Attach.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/31/2010 9:44:09 PM
System Uptime: 11/29/2011 10:20:49 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0874P6
Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz | U2E1 | 1176/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 88 GiB total, 50.134 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 360 GiB total, 311.044 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP208: 11/22/2011 5:43:13 PM - Windows Update
RP209: 11/25/2011 9:13:55 AM - Windows Update
RP210: 11/29/2011 11:38:33 AM - Windows Update
.
==== Installed Programs ======================
.
.
Accelerometer
Adobe AIR
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Illustrator CS5
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader 9.4.5
Advanced Audio FX Engine
AIM 7
Apple Application Support
Apple Software Update
ATI Catalyst Control Center
AVG PC Tuneup 2011
Avira Free Antivirus
Canon iP2700 series User Registration
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
Chinese Traditional Fonts Support For Adobe Reader 9
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Consumer In-Home Service Agreement
Dell DataSafe Local Backup
Dell DataSafe Online
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Webcam Central
Download Updater (AOL LLC)
Google Chrome
Google Talk Plugin
HiJackThis
Intel(R) Management Engine Components
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Live! Cam Avatar Creator
Magic ISO Maker v5.5 (build 0281)
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox (3.6.24)
MSVCRT
PDF Settings CS5
PowerISO
QuickTime
Revo Uninstaller 1.89
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Skins
Skype Click to Call
Skype™ 5.5
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
ViiKii Desktop Plug-in
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinRAR 4.01 (32-bit)
.
==== Event Viewer Messages From Past Week ========
.
11/29/2011 11:49:50 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer USER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{22F774F3-B282-4F94-B849-7B8D08C87F5A}. The master browser is stopping or an election is being forced.
11/29/2011 10:21:17 PM, Error: Service Control Manager [7000] - The Dock Login Service service failed to start due to the following error: The system cannot find the file specified.
11/25/2011 9:12:28 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.
11/25/2011 9:11:55 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
11/25/2011 9:11:55 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
11/24/2011 9:28:37 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
11/24/2011 9:28:37 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/24/2011 9:28:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/24/2011 9:28:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================

Broni · Nov 30, 2011

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running tools or applying updates other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

===============================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:

On completion of the scan click "Save log", save it to your desktop and post in your next reply:

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

===============================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode (How to...)

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Inactive Malware - IE popups

knes

Broni

Posts: 56,041 +516

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