Malware - IE popups

By knes
Nov 30, 2011
  1. Hey guys... I was trying to help my friend eradicate this malware that's been randomly spurting out IE pop-ups during Firefox browsing, but I failed. So I was hoping I could find a solution here, in following the 5-step instructions. Any help is appreciated- my logs are below :) except for gmer.log as the file was blank! I tried it several times over with the different suggestions on the 5-step thread, but the file remained empty...

    mbam-log-2011-11-29 (22-44-01).txt
    Malwarebytes' Anti-Malware

    Database version: 8276

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    11/29/2011 10:44:01 PM
    mbam-log-2011-11-29 (22-44-01).txt

    Scan type: Quick scan
    Objects scanned: 170788
    Time elapsed: 2 minute(s), 28 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by jnnfrch at 22:50:18 on 2011-11-29
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6005.4375 [GMT -8:00]
    AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
    SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
    C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
    E:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    E:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
    C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    E:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
    C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    E:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
    E:\Program Files\Mozilla Firefox\firefox.exe
    E:\Program Files\Mozilla Firefox\plugin-container.exe
    E:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
    E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe
    ============== Pseudo HJT Report ===============
    BHO: {0e1944c1-464c-4e31-9f6c-23e421185bc6} - C:\Users\jnnfrch\AppData\Local\ExplorerUser.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - E:\PROGRA~1\Office12\GR469A~1.DLL
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
    uRun: [Google Update] "C:\Users\jnnfrch\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [AdobeData] rundll32.exe ",DllRegisterServer
    uRun: [Broadcom Update] rundll32 ",DllRegisterServer
    uRun: [WindowsProfileVerifier] rundll32.exe ",DllRegisterServer
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [GrooveMonitor] "E:\Program Files\Office12\GrooveMonitor.exe"
    mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [Adobe Reader Speed Launcher] "E:\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    mRun: [Malwarebytes' Anti-Malware] "E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe" /starttray
    mRunOnce: [AvgUninstallURL] cmd.exe /c start"&"inst=NzYtOTQxNzc5MzY5LVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1831"&"mid=6ffffbf924ee47d18d382104e4a3a857-f74e0ff633ad4c3f80c72d503e0e643a02566a96
    mRunOnce: [Malwarebytes' Anti-Malware] E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe /install /silent
    dRun: [AdobeData] rundll32.exe ",DllRegisterServer
    StartupFolder: C:\Users\jnnfrch\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - E:\Program Files\Office12\ONENOTEM.EXE
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - E:\PROGRA~1\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - E:\PROGRA~1\Office12\ONBttnIE.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - E:\PROGRA~1\Office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://
    TCP: DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A} : DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\35471627C4F657E67656 : DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\45779676763702F6E602144616D637 : DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\8496E65647D20313 : DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\A41434 : DhcpNameServer =
    TCP: Interfaces\{22F774F3-B282-4F94-B849-7B8D08C87F5A}\C696E6B6379737 : DhcpNameServer =
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\Office12\GRA32A~1.DLL
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - E:\PROGRA~1\Office12\GR469A~1.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\Office12\GR469A~1.DLL
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - E:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun-x64: [GrooveMonitor] "E:\Program Files\Office12\GrooveMonitor.exe"
    mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    mRun-x64: [Adobe Reader Speed Launcher] "E:\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    mRun-x64: [Malwarebytes' Anti-Malware] "E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe" /starttray
    mRunOnce-x64: [AvgUninstallURL] cmd.exe /c start"&"inst=NzYtOTQxNzc5MzY5LVNUMTJGT0krMS1ERFQrMC1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1831"&"mid=6ffffbf924ee47d18d382104e4a3a857-f74e0ff633ad4c3f80c72d503e0e643a02566a96
    mRunOnce-x64: [Malwarebytes' Anti-Malware] E:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe /install /silent
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - E:\PROGRA~1\Office12\GR469A~1.DLL
    ================= FIREFOX ===================
    FF - ProfilePath - C:\Users\jnnfrch\AppData\Roaming\Mozilla\Firefox\Profiles\3io726mi.default\
    FF - prefs.js: browser.startup.homepage - hxxp://
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\jnnfrch\AppData\Local\Google\Update\\npGoogleUpdate3.dll
    FF - plugin: C:\Users\jnnfrch\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
    FF - plugin: C:\Users\jnnfrch\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    FF - plugin: E:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
    FF - plugin: E:\Reader\AIR\nppdf32.dll
    FF - plugin: E:\Reader\browser\nppdf32.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - E:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}
    FF - Ext: XUL Cache: {8a1b5787-b1ed-43a1-bce9-11049337bb9b} - %profile%\extensions\{8a1b5787-b1ed-43a1-bce9-11049337bb9b}
    ---- FIREFOX POLICIES ----
    FF - user.js: network.protocol-handler.warn-external.dnupdate - false
    ============= SERVICES / DRIVERS ===============
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\system32\DRIVERS\stdflt.sys --> C:\Windows\system32\DRIVERS\stdflt.sys [?]
    R1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys --> C:\Windows\system32\DRIVERS\avkmgr.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe [2010-8-4 89600]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 AntiVirSchedulerService;Avira Scheduler;E:\Program Files\Avira\AntiVir Desktop\sched.exe [2011-11-29 86224]
    R2 AntiVirService;Avira Realtime Protection;E:\Program Files\Avira\AntiVir Desktop\avguard.exe [2011-11-29 110032]
    R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
    R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-8-24 60928]
    R2 MBAMService;MBAMService;E:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [2011-11-29 366152]
    R2 rimspci;rimspci;C:\Windows\system32\DRIVERS\rimspe64.sys --> C:\Windows\system32\DRIVERS\rimspe64.sys [?]
    R2 risdpcie;risdpcie;C:\Windows\system32\DRIVERS\risdpe64.sys --> C:\Windows\system32\DRIVERS\risdpe64.sys [?]
    R2 rixdpcie;rixdpcie;C:\Windows\system32\DRIVERS\rixdpe64.sys --> C:\Windows\system32\DRIVERS\rixdpe64.sys [?]
    R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-8-24 2320920]
    R3 Acceler;Accelerometer Service;C:\Windows\system32\DRIVERS\Acceler.sys --> C:\Windows\system32\DRIVERS\Acceler.sys [?]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe --> C:\Program Files\Dell\DellDock\DockLogin.exe [?]
    S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
    S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    =============== Created Last 30 ================
    2011-11-30 06:39:37 -------- d-----w- C:\Users\jnnfrch\AppData\Roaming\Malwarebytes
    2011-11-30 06:36:21 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-11-30 06:36:17 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-11-30 06:25:42 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{791C6EA9-F67C-4B2D-B4B6-9E2EEAEB6294}\offreg.dll
    2011-11-30 06:11:32 -------- d-----w- C:\Users\jnnfrch\AppData\Roaming\Avira
    2011-11-30 06:07:10 97312 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
    2011-11-30 06:07:10 27760 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
    2011-11-30 06:07:09 -------- d-----w- C:\ProgramData\Avira
    2011-11-29 19:38:52 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{791C6EA9-F67C-4B2D-B4B6-9E2EEAEB6294}\mpengine.dll
    2011-11-27 05:43:36 -------- d-----w- C:\ProgramData\ALM
    2011-11-09 14:46:56 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
    2011-11-09 14:46:56 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
    2011-11-09 14:46:55 1897328 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-11-09 14:46:52 3141120 ----a-w- C:\Windows\System32\win32k.sys
    ==================== Find3M ====================
    2011-11-24 05:31:08 25160 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
    2011-10-05 02:48:07 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-10-01 03:21:20 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-10-01 02:59:14 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    ============= FINISH: 22:50:52.10 ===============

    DDS (Ver_2011-08-26.01)
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/31/2010 9:44:09 PM
    System Uptime: 11/29/2011 10:20:49 PM (0 hours ago)
    Motherboard: Dell Inc. | | 0874P6
    Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz | U2E1 | 1176/133mhz
    ==== Disk Partitions =========================
    C: is FIXED (NTFS) - 88 GiB total, 50.134 GiB free.
    D: is CDROM ()
    E: is FIXED (NTFS) - 360 GiB total, 311.044 GiB free.
    ==== Disabled Device Manager Items =============
    ==== System Restore Points ===================
    RP208: 11/22/2011 5:43:13 PM - Windows Update
    RP209: 11/25/2011 9:13:55 AM - Windows Update
    RP210: 11/29/2011 11:38:33 AM - Windows Update
    ==== Installed Programs ======================
    Adobe AIR
    Adobe Community Help
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Illustrator CS5
    Adobe Media Player
    Adobe Photoshop CS5
    Adobe Reader 9.4.5
    Advanced Audio FX Engine
    AIM 7
    Apple Application Support
    Apple Software Update
    ATI Catalyst Control Center
    AVG PC Tuneup 2011
    Avira Free Antivirus
    Canon iP2700 series User Registration
    Canon Utilities My Printer
    Canon Utilities Solution Menu
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    Chinese Traditional Fonts Support For Adobe Reader 9
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Consumer In-Home Service Agreement
    Dell DataSafe Local Backup
    Dell DataSafe Online
    Dell Getting Started Guide
    Dell Support Center (Support Software)
    Dell Webcam Central
    Download Updater (AOL LLC)
    Google Chrome
    Google Talk Plugin
    Intel(R) Management Engine Components
    Java Auto Updater
    Java(TM) 6 Update 20
    Junk Mail filter update
    Live! Cam Avatar Creator
    Magic ISO Maker v5.5 (build 0281)
    Malwarebytes' Anti-Malware version
    Microsoft Choice Guard
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Mozilla Firefox (3.6.24)
    PDF Settings CS5
    Revo Uninstaller 1.89
    Roxio Burn
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Skype Click to Call
    Skype™ 5.5
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    ViiKii Desktop Plug-in
    Visual Studio 2008 x64 Redistributables
    VLC media player 1.1.7
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    WinRAR 4.01 (32-bit)
    ==== Event Viewer Messages From Past Week ========
    11/29/2011 11:49:50 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer USER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{22F774F3-B282-4F94-B849-7B8D08C87F5A}. The master browser is stopping or an election is being forced.
    11/29/2011 10:21:17 PM, Error: Service Control Manager [7000] - The Dock Login Service service failed to start due to the following error: The system cannot find the file specified.
    11/25/2011 9:12:28 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.
    11/25/2011 9:11:55 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
    11/25/2011 9:11:55 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
    11/24/2011 9:28:37 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
    11/24/2011 9:28:37 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    11/24/2011 9:28:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    11/24/2011 9:28:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 52,805   +343

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it:
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

    Make sure, you re-enable your security programs, when you're done with Combofix.


    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...