TechSpot

Malware in the past and computer acting odd - Need your help

Inactive
By Babbette
Oct 5, 2012
  1. Hi:

    Have had malware and trojans in the past on this computer. I am sure they were not removed correctly. Also, everything is herky jerky and I need help to clean it up! :) Just FYI, GMR did not produce a log. The scan did not run long at all. I hope this is correct behavior for running GMR.

    Malwarebytes Anti-Malware 1.65.0.1400
    www.malwarebytes.org
    Database version: v2012.10.05.10
    Windows Vista Service Pack 2 x64 NTFS
    Internet Explorer 8.0.6001.19328
    DeAnna :: GREENOFFICE [administrator]
    10/5/2012 4:20:57 PM
    mbam-log-2012-10-05 (16-20-57).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 220085
    Time elapsed: 2 minute(s), 48 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)


    GMR did not produce a log


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume3
    Install Date: 7/23/2009 8:07:05 AM
    System Uptime: 10/5/2012 6:01:28 AM (10 hours ago)
    .
    Motherboard: Dell Inc. | | 0N826N
    Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz | Socket 775 | 2700/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 451 GiB total, 338.818 GiB free.
    D: is FIXED (NTFS) - 15 GiB total, 7.978 GiB free.
    E: is CDROM (CDFS)
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft ISATAP Adapter
    Device ID: ROOT\*ISATAP\0001
    Manufacturer: Microsoft
    Name: Microsoft ISATAP Adapter #2
    PNP Device ID: ROOT\*ISATAP\0001
    Service: tunnel
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: Compact Flash
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626420&1#
    Manufacturer: Generic-
    Name: Compact Flash
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626420&1#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: MS/MS-Pro
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626420&3#
    Manufacturer: Generic-
    Name: MS/MS-Pro
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626420&3#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: SD/MMC
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626420&0#
    Manufacturer: Generic-
    Name: SD/MMC
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626420&0#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: SM/xD Picture
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD_PICTURE&REV_1.02#058F63626420&2#
    Manufacturer: Generic-
    Name: SM/xD Picture
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#1&19F7E59C&0&_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD_PICTURE&REV_1.02#058F63626420&2#
    Service: WUDFRd
    .
    ==== System Restore Points ===================
    .
    RP991: 9/11/2012 7:25:06 AM - Scheduled Checkpoint
    RP992: 9/12/2012 7:36:48 AM - Scheduled Checkpoint
    RP993: 9/13/2012 11:18:21 AM - Scheduled Checkpoint
    RP994: 9/14/2012 8:05:41 AM - Scheduled Checkpoint
    RP995: 9/15/2012 9:28:05 PM - Scheduled Checkpoint
    RP996: 9/17/2012 10:34:44 AM - Scheduled Checkpoint
    RP997: 9/17/2012 11:06:49 AM - Windows Update
    RP998: 9/18/2012 11:39:14 AM - Scheduled Checkpoint
    RP999: 9/19/2012 7:17:32 PM - Scheduled Checkpoint
    RP1000: 9/21/2012 11:29:30 AM - Scheduled Checkpoint
    RP1001: 9/22/2012 12:00:02 AM - Scheduled Checkpoint
    RP1002: 9/23/2012 8:06:51 AM - Scheduled Checkpoint
    RP1003: 9/24/2012 8:42:09 AM - Scheduled Checkpoint
    RP1004: 9/25/2012 10:49:20 AM - Windows Update
    RP1005: 9/26/2012 2:53:53 AM - Scheduled Checkpoint
    RP1006: 9/27/2012 7:35:01 AM - Scheduled Checkpoint
    RP1007: 9/28/2012 6:52:24 AM - Scheduled Checkpoint
    RP1008: 9/29/2012 2:39:34 PM - Created by Wise Care 365
    RP1009: 9/30/2012 11:36:56 AM - avast! Free Antivirus Setup
    RP1010: 9/30/2012 1:20:03 PM - Restore Operation
    RP1011: 9/30/2012 1:32:38 PM - Restore Operation
    RP1012: 9/30/2012 2:00:23 PM - avast! Free Antivirus Setup
    RP1013: 9/30/2012 3:26:08 PM - Norton_Power_Eraser_20120930152608509
    RP1014: 10/1/2012 9:24:49 AM - Scheduled Checkpoint
    RP1015: 10/2/2012 3:42:26 PM - Scheduled Checkpoint
    RP1016: 10/4/2012 9:52:00 AM - Scheduled Checkpoint
    RP1017: 10/5/2012 11:03:39 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.5.0
    Advanced SystemCare 5
    Canon MF Toolbox 4.9.1.1.mf09
    Choice Guard
    Compatibility Pack for the 2007 Office system
    Consumer In-Home Service Agreement
    Dell-eBay
    Dell Communications (Support Software)
    Dell DataSafe Online
    Dell Getting Started Guide
    Dell Remote Access
    Digital Line Detect
    Express Scribe
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Instant Text V Pro
    IObit Malware Fighter
    Java(TM) 6 Update 15
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.65.0.1400
    Microsoft Default Manager
    Microsoft Office 2007 Primary Interop Assemblies
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft SQL Server 2005 Express Edition (DOCNET)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server Setup Support Files (English)
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual Studio 2005 Tools for Office Runtime
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    NetWaiting
    Norton Internet Security
    Olympus DSS Player
    PowerDVD DX
    Pure Networks Platform
    QuickBooks
    QuickBooks Pro 2009
    Realtek High Definition Audio Driver
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio Update Manager
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
    Spelling Dictionaries Support For Adobe Reader 9
    Spybot - Search & Destroy
    SupportSoft Assisted Service
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Zuma Deluxe
    .
    ==== Event Viewer Messages From Past Week ========
    .
    9/30/2012 9:37:02 AM, Error: Service Control Manager [7034] - The QBCFMonitorService service terminated unexpectedly. It has done this 1 time(s).
    9/30/2012 2:46:02 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_NIS eeCtrl IDSVia64 SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SYMTDIv Wanarpv6
    9/30/2012 2:46:02 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    9/30/2012 2:45:11 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
    9/30/2012 2:45:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    9/30/2012 2:45:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    9/30/2012 2:45:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    9/30/2012 2:44:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    9/30/2012 1:53:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
    9/29/2012 2:37:05 PM, Error: Service Control Manager [7030] - The Wise Boot Assistant service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    10/5/2012 4:42:10 PM, Error: netbt [4321] - The name "NICOLELT :0" could not be registered on the interface with IP address 192.168.1.100. The computer with the IP address 192.168.1.101 did not allow the name to be claimed by this computer.
    10/5/2012 4:39:43 PM, Error: netbt [4321] - The name "DMAIN :0" could not be registered on the interface with IP address 192.168.1.100. The computer with the IP address 192.168.1.105 did not allow the name to be claimed by this computer.
    10/5/2012 12:44:15 PM, Error: netbt [4321] - The name "A7-BN1110026VBE:0" could not be registered on the interface with IP address 192.168.1.100. The computer with the IP address 192.168.1.104 did not allow the name to be claimed by this computer.
    10/4/2012 8:22:57 AM, Error: Service Control Manager [7000] - The LogMeIn Kernel Information Provider service failed to start due to the following error: The system cannot find the path specified.
    10/4/2012 8:22:57 AM, Error: Service Control Manager [7000] - The DgiVecp service failed to start due to the following error: The system cannot find the device specified.
    10/2/2012 5:37:55 PM, Error: Service Control Manager [7034] - The Windows Image Acquisition (WIA) service terminated unexpectedly. It has done this 1 time(s).
    10/1/2012 2:19:27 PM, Error: Service Control Manager [7030] - The Advanced SystemCare Service 5 service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    10/1/2012 10:25:12 AM, Error: PlugPlayManager [11] - The device Root\LEGACY_SMR311\0000 disappeared from the system without first being prepared for removal.
    .
    ==== End Of File ===========================

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.6001.19328
    Run by DeAnna at 16:43:47 on 2012-10-05
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.6132.3637 [GMT -5:00]
    .
    AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
    SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Olympus\DeviceDetector\DM1Service.exe
    c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\ccSvcHst.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\ccSvcHst.exe
    C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
    c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio64.exe
    C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\SysWOW64\DllHost.exe
    C:\Windows\splwow64.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\coIEPlg.dll
    BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\IPS\IPSBHO.DLL
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\coIEPlg.dll
    uRun: [Advanced SystemCare 5] "C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
    mRunOnce: [Malwarebytes Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    Trusted Zone: wellsfargo.com\www
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://boyd.net/InternalSite/WhlCompMgr.cab
    DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2B8BCA3A-9D71-4BB6-867F-9AE52893BFFC} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{EBCC8BB2-350C-4A3A-885B-7F63A855A899} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{F2092788-E622-4D86-8D37-862D7CF00199} : DhcpNameServer = 192.168.1.1
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
    Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\coIEPlg.dll
    BHO-X64: Norton Identity Protection - No File
    BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\IPS\IPSBHO.DLL
    BHO-X64: Norton Vulnerability Protection - No File
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\coIEPlg.dll
    mRunOnce-x64: [Malwarebytes Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1401010.002\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1401010.002\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1401010.002\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1401010.002\SYMEFA64.SYS [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20120928.001\BHDrvx64.sys [2012-10-1 1385120]
    R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\system32\drivers\NISx64\1401010.002\ccSetx64.sys --> C:\Windows\system32\drivers\NISx64\1401010.002\ccSetx64.sys [?]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\IPSDefs\20121004.001\IDSviA64.sys [2012-10-4 513184]
    R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
    R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1401010.002\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1401010.002\Ironx64.SYS [?]
    R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\drivers\NISx64\1401010.002\SYMTDIV.SYS --> C:\Windows\system32\drivers\NISx64\1401010.002\SYMTDIV.SYS [?]
    R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-8-11 140672]
    R2 AdvancedSystemCareService5;Advanced SystemCare Service 5;C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2012-10-1 913792]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-7-23 88576]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
    R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 IMFservice;IMF Service;C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe [2012-10-1 821592]
    R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?]
    R2 MSSQL$DOCNET;SQL Server (DOCNET);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
    R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.1.1.2\ccSvcHst.exe [2012-9-30 143928]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-5-1 1153368]
    R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-5 206064]
    R2 SSPORT;SSPORT;\??\C:\Windows\system32\Drivers\SSPORT.sys --> C:\Windows\system32\Drivers\SSPORT.sys [?]
    R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe [2011-6-5 150928]
    R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-10-1 138912]
    R3 Linksys_adapter;Linksys Adapter Network Driver;C:\Windows\system32\DRIVERS\AE2500vista64.sys --> C:\Windows\system32\DRIVERS\AE2500vista64.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 DMService;Microsoft Forefront UAG Endpoint Component Manager; [x]
    S3 FileMonitor;FileMonitor;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\FileMonitor.sys [2012-10-1 21384]
    S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
    S3 RegFilter;RegFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\RegFilter.sys [2012-10-1 33224]
    S3 UrlFilter;UrlFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\UrlFilter.sys [2012-10-1 21904]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
    S3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;C:\Windows\system32\DRIVERS\WUSB54GCv3.sys --> C:\Windows\system32\DRIVERS\WUSB54GCv3.sys [?]
    S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]
    .
    =============== File Associations ===============
    .
    JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    .
    =============== Created Last 30 ================
    .
    2012-10-05 21:18:57 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-10-05 21:18:57 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-10-03 17:28:52 -------- d-----w- C:\Users\DeAnna\AppData\Roaming\PeerNetworking
    2012-10-01 19:19:33 -------- d-----w- C:\ProgramData\IObit
    2012-10-01 17:10:33 -------- d-----w- C:\Users\DeAnna\AppData\Roaming\IObit
    2012-10-01 17:10:32 -------- d-----w- C:\Program Files (x86)\IObit
    2012-10-01 15:30:01 -------- d-----w- C:\Users\DeAnna\AppData\Local\360Amigo
    2012-09-30 21:35:08 -------- d-----w- C:\Program Files (x86)\NCH Software
    2012-09-30 21:35:06 -------- d-----w- C:\Users\DeAnna\AppData\Roaming\NCH Software
    2012-09-30 20:44:34 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
    2012-09-30 20:19:55 -------- d-----w- C:\Users\DeAnna\AppData\Local\NPE
    2012-09-30 20:09:05 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
    2012-09-30 20:07:58 776352 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\srtsp64.sys
    2012-09-30 20:07:58 493216 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\SymDS64.sys
    2012-09-30 20:07:58 455840 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\symtdiv.sys
    2012-09-30 20:07:58 432800 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\symnets.sys
    2012-09-30 20:07:58 37496 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\srtspx64.sys
    2012-09-30 20:07:58 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\SymELAM.sys
    2012-09-30 20:07:58 224416 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\Ironx64.sys
    2012-09-30 20:07:58 168096 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\ccSetx64.sys
    2012-09-30 20:07:58 1132192 ----a-r- C:\Windows\System32\drivers\NISx64\1401010.002\SymEFA64.sys
    2012-09-30 20:07:30 -------- d-----w- C:\Windows\System32\drivers\NISx64\1401010.002
    2012-09-30 20:07:28 -------- d-----w- C:\Program Files (x86)\Norton Internet Security
    2012-09-30 20:07:08 -------- d-----w- C:\Program Files (x86)\NortonInstaller
    2012-09-30 19:49:18 -------- d-----w- C:\Users\DeAnna\AppData\Local\LogMeIn Rescue Applet
    2012-09-30 16:37:18 -------- d-----w- C:\ProgramData\AVAST Software
    2012-09-30 16:37:18 -------- d-----w- C:\Program Files\AVAST Software
    2012-09-30 16:18:33 -------- d-----w- C:\Users\DeAnna\AppData\Local\MFAData
    2012-09-30 16:18:33 -------- d-----w- C:\Users\DeAnna\AppData\Local\Avg2013
    2012-09-30 16:18:33 -------- d-----w- C:\ProgramData\MFAData
    2012-09-30 13:45:50 -------- d-----w- C:\Users\DeAnna\AppData\Roaming\Auslogics
    .
    ==================== Find3M ====================
    .
    2012-08-25 11:50:39 916992 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-08-25 11:44:53 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2012-08-25 11:44:29 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-08-25 11:44:13 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
    2012-08-25 11:44:13 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
    2012-08-25 10:11:12 385024 ----a-w- C:\Windows\SysWow64\html.iec
    2012-08-25 08:31:40 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-08-25 08:29:22 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-08-25 06:50:35 1147392 ----a-w- C:\Windows\System32\wininet.dll
    2012-08-25 06:45:40 56832 ----a-w- C:\Windows\System32\licmgr10.dll
    2012-08-25 06:45:22 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-08-25 06:45:06 77312 ----a-w- C:\Windows\System32\iesetup.dll
    2012-08-25 06:45:06 132096 ----a-w- C:\Windows\System32\iesysprep.dll
    2012-08-25 05:51:10 479232 ----a-w- C:\Windows\System32\html.iec
    2012-08-25 05:08:12 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-08-25 05:07:00 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    .
    ============= FINISH: 16:44:17.35 ===============
     
  2. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =================================

    Since I'm not there I have no idea what you mean.
     
  3. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    I apologize for not being more clear. There have been numerous trojans on here in the past and at one point the Norton's was not even really activated anymore even though it showed it was activated. Just getting to the internet is not easy. I think it needs a thorough cleaning of malware, etc. The odd thing is there is not much on this computer. We use it for transcribing Word documents daily but they documents are deleted as soon as they are emailed for download to another computer. Does this help any?
     
  4. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    You're still not saying what's wrong with your computer.
     
  5. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    It speeds up a lot and acts like someone else is controlling it. Now, it has been happening even more so. The network icon will show it is not connected. When we try to activate the computer after it has been idle for a period of time by pressing the mouse or keyboard, it just sits there and acts like someone or something else has control of it.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    It doesn't look to me like an infection but we can run couple of checks.

    • Download RogueKiller on the desktop
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    =============================

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.
     
  7. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    RogueKiller V8.1.1 [10/03/2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website: http://tigzy.geekstogo.com/roguekiller.php
    Blog: http://tigzyrk.blogspot.com
    Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
    Started in : Normal mode
    User : DeAnna [Admin rights]
    Mode : Scan -- Date : 10/05/2012 19:01:45
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 7 ¤¤¤
    [HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
    [HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [SHELL][BLPATH] [ON_D:]HKLM\Software[...]\Winlogon : Shell (cmd.exe /k start cmd.exe) -> FOUND
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED] ¤¤¤
    ¤¤¤ Extern Hives: ¤¤¤
    -> D:\windows\system32\config\SOFTWARE
    -> D:\Users\Default\NTUSER.DAT
    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts
    127.0.0.1 localhost
    ::1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: ST3500418AS ATA Device +++++
    --- User ---
    [MBR] 762546f497cc866811615a772f91183b
    [BSP] 77b879b1087b37ef72239872a545a358 : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
    2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 461899 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    +++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive3: Generic- SM/xD Picture USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    Finished : << RKreport[1].txt >>
    RKreport[1].txt

    aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
    Run date: 2012-10-05 19:04:12
    -----------------------------
    19:04:12.749 OS Version: Windows x64 6.0.6002 Service Pack 2
    19:04:12.749 Number of processors: 2 586 0x170A
    19:04:12.749 ComputerName: GREENOFFICE UserName: DeAnna
    19:04:15.135 Initialize success
    19:06:54.731 AVAST engine defs: 12100502
    19:11:42.754 The log file has been saved successfully to "C:\Users\DeAnna\Desktop\aswMBR.txt"
     
  8. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    Here is 2nd RogueKiller

    RogueKiller V8.1.1 [10/03/2012] by Tigzy
    mail: tigzyRK<at>gmail<dot>com
    Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website: http://tigzy.geekstogo.com/roguekiller.php
    Blog: http://tigzyrk.blogspot.com
    Operating System: Windows Vista (6.0.6002 Service Pack 2) 64 bits version
    Started in : Normal mode
    User : DeAnna [Admin rights]
    Mode : Remove -- Date : 10/05/2012 19:02:09
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 7 ¤¤¤
    [HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
    [HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [SHELL][BLPATH] [ON_D:]HKLM\Software[...]\Winlogon : Shell (cmd.exe /k start cmd.exe) -> REPLACED (Explorer.exe)
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED] ¤¤¤
    ¤¤¤ Extern Hives: ¤¤¤
    -> D:\windows\system32\config\SOFTWARE
    -> D:\Users\Default\NTUSER.DAT
    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts
    127.0.0.1 localhost
    ::1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: ST3500418AS ATA Device +++++
    --- User ---
    [MBR] 762546f497cc866811615a772f91183b
    [BSP] 77b879b1087b37ef72239872a545a358 : Windows Vista MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
    2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 461899 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    +++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive3: Generic- SM/xD Picture USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    +++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
    Error reading User MBR!
    User = LL1 ... OK!
    Error reading LL2 MBR!
    Finished : << RKreport[2].txt >>
    RKreport[1].txt ; RKreport[2].txt
     
  9. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Create new restore point before proceeding with the next step....
    How to:
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    ====================================

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If restarting doesn't help use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  10. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    I keep getting a warning from ComboFix that norton antispyware is still enabled. I have disabled smart firewall and disabled auto-protect. Any idea what I am missing?
     
  11. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    I have Norton Internet Security 2013.
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Disregard that warning if you disabled all you could.
     
  13. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    ComboFix 12-10-04.02 - DeAnna 10/05/2012 19:55:41.1.2 - x64
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.6132.3856 [GMT -5:00]
    Running from: c:\users\DeAnna\Desktop\ComboFix.exe
    AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
    SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\DeAnna\GoToAssistDownloadHelper.exe
    c:\windows\SysWow64\Packet.dll
    c:\windows\SysWow64\pthreadVC.dll
    c:\windows\SysWow64\WanPacket.dll
    c:\windows\SysWow64\wpcap.dll
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-09-06 to 2012-10-06 )))))))))))))))))))))))))))))))
    .
    .
    2012-10-05 21:18 . 2012-10-05 21:19 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2012-10-05 21:18 . 2012-09-07 22:04 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-10-03 17:28 . 2012-10-03 17:28 -------- d-----w- c:\users\DeAnna\AppData\Roaming\PeerNetworking
    2012-10-01 19:19 . 2012-10-01 19:19 -------- d-----w- c:\programdata\IObit
    2012-10-01 17:10 . 2012-10-01 19:19 -------- d-----w- c:\users\DeAnna\AppData\Roaming\IObit
    2012-10-01 17:10 . 2012-10-01 19:19 -------- d-----w- c:\program files (x86)\IObit
    2012-10-01 15:30 . 2012-10-01 15:53 -------- d-----w- c:\users\DeAnna\AppData\Local\360Amigo
    2012-09-30 21:35 . 2012-09-30 21:42 -------- d-----w- c:\program files (x86)\NCH Software
    2012-09-30 21:35 . 2012-09-30 21:42 -------- d-----w- c:\programdata\NCH Software
    2012-09-30 21:35 . 2012-09-30 21:35 -------- d-----w- c:\users\DeAnna\AppData\Roaming\NCH Software
    2012-09-30 20:44 . 2012-09-30 20:44 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
    2012-09-30 20:19 . 2012-09-30 20:30 -------- d-----w- c:\users\DeAnna\AppData\Local\NPE
    2012-09-30 20:09 . 2012-09-30 20:09 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
    2012-09-30 20:07 . 2012-10-03 01:52 -------- d-----w- c:\windows\system32\drivers\NISx64\1401010.002
    2012-09-30 20:07 . 2012-09-30 20:07 -------- d-----w- c:\program files (x86)\Norton Internet Security
    2012-09-30 20:07 . 2012-09-30 20:07 -------- d-----w- c:\program files (x86)\NortonInstaller
    2012-09-30 19:49 . 2012-10-01 15:22 -------- d-----w- c:\users\DeAnna\AppData\Local\LogMeIn Rescue Applet
    2012-09-30 16:39 . 2012-08-21 09:12 285328 ----a-w- c:\windows\system32\aswBoot.exe
    2012-09-30 16:37 . 2012-09-30 19:05 -------- d-----w- c:\programdata\AVAST Software
    2012-09-30 16:37 . 2012-09-30 16:37 -------- d-----w- c:\program files\AVAST Software
    2012-09-30 16:18 . 2012-09-30 16:23 -------- d-----w- c:\programdata\MFAData
    2012-09-30 16:18 . 2012-09-30 16:18 -------- d-----w- c:\users\DeAnna\AppData\Local\MFAData
    2012-09-30 16:18 . 2012-09-30 16:18 -------- d-----w- c:\users\DeAnna\AppData\Local\Avg2013
    2012-09-30 13:45 . 2012-09-30 13:46 -------- d-----w- c:\users\DeAnna\AppData\Roaming\Auslogics
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-09-17 16:07 . 2006-11-02 12:35 64462936 ----a-w- c:\windows\system32\mrt.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Advanced SystemCare 5"="c:\program files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" [2012-05-28 288128]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
    "Malwarebytes Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-09-07 766536]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-5-28 1320288]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "LoadAppInit_DLLs"=0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ \0
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-09-25 140672]
    S2 AdvancedSystemCareService5;Advanced SystemCare Service 5;c:\program files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2012-05-26 913792]
    S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-01-13 88576]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - ASWMBR
    *Deregistered* - aswMBR
    .
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
    Themes
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2010-12-16 c:\windows\Tasks\User_Feed_Synchronization-{FFD07222-3D13-430E-9BB1-310D13971013}.job
    - c:\windows\system32\msfeedssync.exe [2012-09-25 08:30]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-01-13 6848544]
    .
    ------- Supplementary Scan -------
    .
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
    Trusted Zone: wellsfargo.com\www
    TCP: DhcpNameServer = 192.168.1.1
    .
    - - - - ORPHANS REMOVED - - - -
    .
    AddRemove-Instant Text V Pro - c:\insttext\Exe32\UndoIT32
    .
    .
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NIS]
    "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.1.1.2\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.1.1.2\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker3"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
    @="Shockwave Flash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
    @Denied: (A 2) (Everyone)
    @=""
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
    @="FlashBroker"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
    "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
    00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
    "SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
    00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
    @Denied: (A) (Everyone)
    "Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
    @Denied: (A) (Everyone)
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
    "Key"="ActionsPane"
    "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Completion time: 2012-10-05 20:13:05
    ComboFix-quarantined-files.txt 2012-10-06 01:13
    .
    Pre-Run: 364,649,238,528 bytes free
    Post-Run: 364,623,298,560 bytes free
    .
    - - End Of File - - 22B7D2D8958C6B7655A8F2DB81532475
     
  14. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    All looks clean.

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  15. Babbette

    Babbette TS Rookie Topic Starter Posts: 84

    Well, that certainly makes me happy! Thank you so much! Will head over there in a few!

    Thanks again!
     
  16. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    You're very welcome [​IMG]
     


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