Jay Pfoutz
Posts: 4,279 +49
Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
Note: in the event that OTL fails to run, please use alternate download links to try again:
http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Copy the code below in the quotebox, go back to OTL and paste it in the Custom Scans/Fixes box:
DRIVES
SHOWHIDDEN
msconfig
activex
drivers32
netsvcs
CreateRestorePoint
%systemroot%\system32\sysprep
c:\*.xpi /s /md5
%systemroot%\Downloaded Program Files\
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\system32\drivers\*.sys /90
%SYSTEMDRIVE%\*.exe /md5
"%WinDir%\$NtUninstallKB*$." /30
%systemdrive%\Program Files\Common Files\ComObjects\*.* /s
%systemroot%\*. /mp /s
%systemroot%\*. /rp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\Installer\ /s
%systemroot%\system32\Cache\ /s
%systemroot%\system32\config\systemprofile\Application Data /s
%appdata%\*.*
/md5start
volsnap.sys
services.exe
userinit.exe
afd.sys
ipnathlp.dll
winlogon.exe
atapi.sys
explorer.exe
/md5stop - Click the Run Scan button. The scan will not take long.
- When the scan completes, it usually opens two notepad windows. OTL.Txt (Displayed on screen) and Extras.Txt (minimized). These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of OTL.txt and paste it to your next reply. I will let you know if I need the Extras.txt.
Note: in the event that OTL fails to run, please use alternate download links to try again:
http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr