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Malware removal

Discussion in 'Virus and Malware Removal' started by chukmane, Feb 11, 2012.

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  1. Broni Malware Annihilator Posts: 39,324   +175

    It may......
  2. chukmane Newcomer, in training Posts: 74

    it has now been scanning for 10 hours is this normal ?
  3. Broni Malware Annihilator Posts: 39,324   +175

    Does it show progress?
    Is computer clock running?
  4. chukmane Newcomer, in training Posts: 74

    yes the clock is running , but last night it was at 23% for about 15 minutes i went to sleep woke up this morning and it was at 46% went to school for about 9 hours and came back and its still at 46%
  5. Broni Malware Annihilator Posts: 39,324   +175

    Stop the scan....

    Please, run F-Secure Online Scanner

    • Disable your Antivirus program.
    • Checkmark I have read and accepted the license terms.
    • Click on Run Check button.
    • Quick scan (recommended) option will come pre-checked. Don't change it.
    • Click on Start button.
    • When scan is done, in Step 3: Clean the files, leave all settings as they're.
    • Click Next button.
    • Click Full report... button.
    • Copy report's content and paste it into your next reply.
  6. chukmane Newcomer, in training Posts: 74

    i just read your reply and the scan is now at 94% should i let it finish or should i stop the scan
     
  7. chukmane Newcomer, in training Posts: 74

    when my scan was finished scanning List of found threats did not show up the window just closed
  8. Broni Malware Annihilator Posts: 39,324   +175

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  9. chukmane Newcomer, in training Posts: 74

    should i run the F-Secure scanner first or just Run OTL.
  10. Broni Malware Annihilator Posts: 39,324   +175

    Just OTL....
  11. chukmane Newcomer, in training Posts: 74

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Touchi
    ->Temp folder emptied: 182724 bytes
    ->Temporary Internet Files folder emptied: 53919 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 52247701 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 900 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 700 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 50.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: Touchi
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: Touchi
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.31.0 log created on 02142012_194836

    Files\Folders moved on Reboot...
    File\Folder C:\Users\Touchi\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!

    Registry entries deleted on Reboot...
  12. chukmane Newcomer, in training Posts: 74

    thank you so very much my computer is doing great it has honestly sped up since meeting with you and i am so very thankful of you and i am still having that problem when i open my avast software it says the avast program has been stopped , when i try to start it again nothing happens what do you suggest i do i am fearing that my computer is vulnerable to virus's
  13. Broni Malware Annihilator Posts: 39,324   +175

    Reinstall it.
    Some files for probably corrupted.
    Let me know.
  14. chukmane Newcomer, in training Posts: 74

    this occured before you helped fix my computer
  15. Broni Malware Annihilator Posts: 39,324   +175

    Reinstall it and let me know if it worked.
  16. chukmane Newcomer, in training Posts: 74

    i reinstalled it and everything seems fine now one more question though do i have to have a paypal to donate ?
  17. Broni Malware Annihilator Posts: 39,324   +175

    It's in my signature :)

    Way to go!! [IMG]
    Good luck and stay safe :)
  18. chukmane Newcomer, in training Posts: 74

    just last night i was using my laptop normal as ever then all of a sudden it started to slow down then next it basically froze
  19. Broni Malware Annihilator Posts: 39,324   +175

    You may have some other issues (overheating?)
    I suggest you start new topic in Windows forum.
  20. chukmane Newcomer, in training Posts: 74

    what should i name it