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Malware virus spyware removal logs just completed

By amitejsingh
Jan 10, 2009
  1. Hi,

    I was doing a search for my recent problems of mozilla popups with sagispul and other random websites, computer acting slow, and generally something feeling like it wasnt right. I followed the 8 step instructions, here are my logs.
     
  2. amitejsingh

    amitejsingh TS Rookie Topic Starter

    need help with sagispul popups and cleanup

    Hi,

    Little help needed! I followed the guide and posted my log files but no replies. Anyone know what I need to do? Computer is still acting really slow!

    Thanks in advance!!!
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Uninstall Symantec (Norton) Antivirus
    Then run the Norton Removal tool

    Run Startup Control Panel and remove any not required startups: (should be most!)

    Install Avira free AntiVirus

    Start up Malwarebytes again; Update it; then run a full scan (remove all found Malwares)
    You need to run this multiple times, until all hidden Malwares are uncovered and removed

    There you go ;)
     
  4. amitejsingh

    amitejsingh TS Rookie Topic Starter

    thanks so much for the quick reply, ill try that. Hopefully it will help me out. How good is that free antivirus software? Is it something I will constantly have to change or update? Ive been using this symantec for years without any issues until the last two weeks.

    thanks!
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Free Avira is about ... :rolleyes:

    a thousand times better than Norton ! ;)
     
  6. amitejsingh

    amitejsingh TS Rookie Topic Starter

    Repeated 8 step guide for malware removal

    Hi,

    Had to repeat the 8 step guide for malware removal which generated the logs which I have attached. The reason I was doing it was that I was getting alot of random errors, computer acting slow, mozilla acting up. Just wanted to know why this happened again especially since I downloaded all the programs the first time that are supposed to monitor my computer and got the avira antivirus.

    Also, after I completed the malware bytes step of the guide, when my computer restarted I got an error on startup that said this:

    RUNDLL Error
    Loading C:/DOCUMEN~1/Owner/protect.dll
    The specified module could not be found

    And when I loaded my SD card into the computer to copy some pics over, it wouldnt recognize the drive!
    Any idea what this is about?? Thanks for any of your help!!!!!
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What?

    You have revived a 4 month old thread that obviously must have been working for this amount of time :confused:
    And your Malwarebytes version Is very old:
    malwarebytes is up to version 1.36 and Database version: 2072

    Please create a new thread, (seeming this thread is old and basically outdated)
    Update Avira and Malwarebytes (SuperAntiSpywware database is current)
    Run the scans again

    Here's the guide again too: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
    Which has been amended a few times since you last posted as well ;)
     
  8. amitejsingh

    amitejsingh TS Rookie Topic Starter

    wow...no need for the 'tude as they say.

    Thanks for the info, I'll do as you say. btw, not an attack that the guide didnt help, i was very thankful for it in january, just been noticing problems lately over the last one month that have culminated in daily trouble so i went to it again.

    any idea about the error on startup?

    muchas
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    From your SuperAntiSpyware log:
    Looks to me that you have been using your computer, "Cookies" do not appear by themselves. So it has worked at least

    Oh and refer to the 8-Step guide about "Bearshare" too


    Not sure. But I think it may be Malware related. We have a good guide for that here:

    ==> UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions <==

    Have a nice day :)
    As I'm through with this specific thread
     
  10. amitejsingh

    amitejsingh TS Rookie Topic Starter

    well then I guess i m done too :)

    And again...obviously ive been using my computer, I'm not doubting that! I just want to know how to keep it so fresh and so clean.

    thanks for your help, ill run it all again and post a new thread with the .txt logs and see what happens.
     
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