Malware virus spyware removal logs just completed

[amitejsingh]

Hi,

I was doing a search for my recent problems of mozilla popups with sagispul and other random websites, computer acting slow, and generally something feeling like it wasnt right. I followed the 8 step instructions, here are my logs.

 

[amitejsingh]

need help with sagispul popups and cleanup

Hi,

Little help needed! I followed the guide and posted my log files but no replies. Anyone know what I need to do? Computer is still acting really slow!

Thanks in advance!!!

 

[kimsland]

Uninstall Symantec (Norton) Antivirus
Then run the Norton Removal tool

Run Startup Control Panel and remove any not required startups: (should be most!)

Install Avira free AntiVirus

Start up Malwarebytes again; Update it; then run a full scan (remove all found Malwares)
You need to run this multiple times, until all hidden Malwares are uncovered and removed

There you go

 

[amitejsingh]

thanks so much for the quick reply, ill try that. Hopefully it will help me out. How good is that free antivirus software? Is it something I will constantly have to change or update? Ive been using this symantec for years without any issues until the last two weeks.

thanks!

 

[kimsland]

Free Avira is about ...

a thousand times better than Norton !

 

[amitejsingh]

Repeated 8 step guide for malware removal

Hi,

Had to repeat the 8 step guide for malware removal which generated the logs which I have attached. The reason I was doing it was that I was getting alot of random errors, computer acting slow, mozilla acting up. Just wanted to know why this happened again especially since I downloaded all the programs the first time that are supposed to monitor my computer and got the avira antivirus.

Also, after I completed the malware bytes step of the guide, when my computer restarted I got an error on startup that said this:

RUNDLL Error
Loading C:/DOCUMEN~1/Owner/protect.dll
The specified module could not be found

And when I loaded my SD card into the computer to copy some pics over, it wouldnt recognize the drive!
Any idea what this is about?? Thanks for any of your help!!!!!

 

[kimsland]

What?

You have revived a 4 month old thread that obviously must have been working for this amount of time
And your Malwarebytes version Is very old:

Malwarebytes' Anti-Malware 1.32
Database version: 1616

malwarebytes is up to version 1.36 and Database version: 2072

Please create a new thread, (seeming this thread is old and basically outdated)
Update Avira and Malwarebytes (SuperAntiSpywware database is current)
Run the scans again

Here's the guide again too: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
Which has been amended a few times since you last posted as well

 

[amitejsingh]

wow...no need for the 'tude as they say.

Thanks for the info, I'll do as you say. btw, not an attack that the guide didnt help, i was very thankful for it in january, just been noticing problems lately over the last one month that have culminated in daily trouble so i went to it again.

any idea about the error on startup?

muchas

 

[kimsland]

From your SuperAntiSpyware log:

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@pro-market[1].txt
C:\Documents and Settings\Owner\Cookies\owner@toseeka[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.toseeka[2].txt

BearShare File Sharing Client
C:\PROGRAM FILES\BEARSHARE APPLICATIONS\BEARSHARE\BEARSHARE.EXE

Looks to me that you have been using your computer, "Cookies" do not appear by themselves. So it has worked at least

Oh and refer to the 8-Step guide about "Bearshare" too

any idea about the error on startup?

Not sure. But I think it may be Malware related. We have a good guide for that here:

==> UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions <==

Have a nice day
As I'm through with this specific thread

 

[amitejsingh]

well then I guess i m done too

And again...obviously ive been using my computer, I'm not doubting that! I just want to know how to keep it so fresh and so clean.

thanks for your help, ill run it all again and post a new thread with the .txt logs and see what happens.