Modem not being detected

Does gl mean 'get lost' , thats not very nice. LOL

sorry i am not a computer expert and i do not live close to my friend and i work so i am trying to get a whole list of ideas to try before i go to his house i am willing to try suggestions one told me to uninstall the modem and not take it out of the computer and reboot the computer now the computer hard ware wizard does not detect the modem. that is why i have the problem

I think some people are just lonely and need some attention They have no intention of fixing anything...

IMO, too many people 'open cases' and remove/reinstall hardware needlessly.
There are several tools to profile systems externally. Those without experience are
wise to leave well enough alone.

Reminds me of the commercial where the Doctor is giving instructions to the patient
over the phone -- you be the judge :wave:

Yeah,
I like that commercial Jobeard :haha: I guess us old techs remember the days when finding drivers really took some time and skill. Most internal modems are built by just a few manufacturers, so even telling us what the logo is on the "Big" IC can provide us with enough info to find the driver. It just takes a few minutes

i tried a suggestion and this is what is was put budget dialer internet on the computer and it would detect the modem it did not work here is what it said

Budget dial up says error 10692
There was a hardware failure or other connecting device
what can i do now to get my friend connected to the internet he has windows xp professional

You cannot put budget dialer internet on your computer until you install the modem... The modem brand and model must be determined, then drivers downloaded and installed... then verified in the "Internet" sections of the Control Panel as well as the Device Manager.
Once the drivers are properly installed for the correct brand and model of modem, you will be a happy camper.

the (fixer) does not own a computer or have access to a personnel machine
knows nothing about these machines.
that other person should run to the nearest repair shop away from this person or maybe there both ,no I won't say it I won't

i was told budget dialer would detect the modem but it did not how can i get the computer to detect the modem what do i need to do

We have already suggested what you should do, but I guess you cannot or will not do it.
Hire a technician... He or she will fix it in 10 minutes.

Yes,
Raybay is correct. Take the computer to a repair shop and have one of us fix it in 10 minutes or less

i would have if i had the money so that is why i am asking for help i thought this would be a good place but i guess if you don't want to help or don't know then don't reply anymore let someone that can help me reply

Cannot open box
Want modem drivers
Unknown modem hardware

Download this scipt:

http://members.datafast.net.au/dft0802/downloads/pcivbs.vbs

just read all the posts here and thought I'd reply, hope that's ok with all.

i was told to download everest it was free but i am not sure if i downloaded the right one can someone send me a link to the correct download and does it give the model number of the modem so i can make sure it is installed

is this what i need to detect the modem

belarc advisor shows several different downloads which one do i use for my problem

how do i search for these what words do i use also how do i find out the manufacturer of the mother board

Personnally I say use mine.
I use it all the time, runs very easily, no install, no virus/malware, and used across the net.

I hope your dowload helps kimsland. It's sooooo much faster to open the case and see what name or logo is on the modem... for heavens sake :blush:

Yes, but here's the hypothetical:

The computer is locked
The computer has a waranty seal
The computer is not yours (as is the case here)
The computer is in a public area (ie busy retail store)

There are a number of others I'm sure, but he doesn't want to open it, and my VBS (actually VBS script may be required -but oh well) checks the mac address not the driver info. And therefore won't come up unknown. (unless it's too new mac address)

Anyway, we're waiting on tmm5899 verdict of the outcome to all this.