Modem randomly resets, can I replace it?

By deanlaing12
May 30, 2010
  1. Right now im using a modem that i got from AOL.

    SpeedTouch ST585 v6

    Every so often is will randomly reset, a hardware fault which ivsearched all over the internet. Upgrading the firmware makes no diffrence at all. Recently, my internet cuts off but all the lights are still light at normal, i tried dissabling the adaptor and yet the ethernet light stayd light. So my problem is deffinatly in my router.

    My questions are...

    If i buy a new modem on my own, will it still work for my ISP?
    What is a good modem to replace my current one?


    2 or more ethernet slots for my keyboard and my pc.
    dsl compatible
    windows 7 compatible
    AOL compatible]
  2. deanlaing12

    deanlaing12 TS Enthusiast Topic Starter Posts: 127

    Dose anyone know if all modems are compatible with all isp's?
  3. deanlaing12

    deanlaing12 TS Enthusiast Topic Starter Posts: 127

    Did i post this in the wrong section or do people not know?
  4. mailpup

    mailpup TS Special Forces Posts: 6,964   +355

    No, I don't they are. You should go to the ISP's website and see if they have a list of approved modems. I really don't know the technical details but I once checked into it with my ISP in case my modem ever died and not just any modem would work.
  5. patio

    patio TS Maniac Posts: 482

    I would contact AOL and request a replacement's part of your Service Agreement.
  6. deanlaing12

    deanlaing12 TS Enthusiast Topic Starter Posts: 127

    That sounds good.

    Il try that.
  7. raybay

    raybay TS Evangelist Posts: 7,241   +9

    It is surprising how many modems are defective... even when the computer user is not on a modem connection, a defective modem can cause serious difficulties... We always check the modem on any computer repair...
    Alternately, a modem out of an older computer... between 1998 and 2002 (provided you have drivers or can download drivers) is often a better fix... than using one made after 2002...
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