Solved Multiple instances of iexplore.exe while running chrome

[driveman]

Attached is the file.

 

[Broni]

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL
PRC - [2014/02/12 00:01:49 | 000,017,920 | ---- | M] () -- C:\Windows\SysWOW64\rpcnetp.exe
IE - HKU\S-1-5-21-2834456463-4036289094-2117392042-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>;*.local
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_9_900_170.dll File not found
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
O20:64bit: - Winlogon\Notify\PFW: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found


:Services

:Reg

:Files
C:\FRST
C:\Windows\SysWOW64\rpcnetp.exe
C:\windows\SysWow64\rpcnetp.dll

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

After restarting re-run OTL scan and post new log.

 

[driveman]

Since disabling all the startup items in msconfig, I cannot get Total Defense to run again. It is checked in the startup items but won't startup on reboot. When I try to open it manually, it won't open either. Any idea why?

 

[driveman]

I got Total Defense Running now. Strange... it just started working. I'll set a restore point and run OTL now.

 

[driveman]

Here is the OTL log. When it rebooted after running the fix iexplore.exe still shows up in the task manager.

All processes killed
========== OTL ==========
No active process named rpcnetp.exe was found!
HKU\S-1-5-21-2834456463-4036289094-2117392042-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PFW\ deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
C:\Windows\SysWOW64\rpcnetp.exe moved successfully.
C:\windows\SysWow64\rpcnetp.dll moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Matthew
->Temp folder emptied: 6417589 bytes
->Temporary Internet Files folder emptied: 169750650 bytes
->Java cache emptied: 530172 bytes
->Google Chrome cache emptied: 408366105 bytes
->Flash cache emptied: 595 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 508928 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1824 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 43274282 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 600.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default

User: Default User

User: Matthew
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default

User: Default User

User: Matthew
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 02122014_144621

Files\Folders moved on Reboot...
C:\Users\Matthew\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Matthew\AppData\Local\Temp\~DF495A3E98E86FC2C0.TMP moved successfully.
C:\Users\Matthew\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[Broni]

After restarting re-run OTL scan and post new log.

 

[driveman]

When I restarted windows installed a bunch of updates. I don't know how that affects what we are trying to do. Here is the latest OTL log:

OTL logfile created on: 2/12/2014 3:53:00 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Matthew\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16798)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.74 Gb Available Physical Memory | 72.03% Memory free
7.60 Gb Paging File | 6.46 Gb Available in Paging File | 85.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.96 Gb Total Space | 359.91 Gb Free Space | 79.28% Space Free | Partition Type: NTFS

Computer Name: MATTHEW-PC | User Name: Matthew | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/02/12 15:51:20 | 000,017,920 | ---- | M] () -- C:\Windows\SysWOW64\rpcnetp.exe
PRC - [2014/02/11 23:58:17 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Matthew\Downloads\OTL.exe
PRC - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe


========== Modules (No Company Name) ==========


========== Services (SafeList) ==========

SRV:64bit: - [2013/11/16 22:02:02 | 000,313,040 | ---- | M] (Total Defense, Inc.) [Disabled | Stopped] -- C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\CAAMSvc.exe -- (CAAMSvc)
SRV:64bit: - [2013/09/25 14:36:16 | 000,314,888 | ---- | M] (Computer Associates International, Inc.) [Auto | Running] -- C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\isafe.exe -- (CAISafe)
SRV:64bit: - [2013/09/25 14:33:28 | 000,288,776 | ---- | M] (Total Defense, Inc.) [Auto | Running] -- C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe -- (ccSchedulerSVC)
SRV:64bit: - [2013/09/25 14:33:26 | 000,367,112 | ---- | M] (Total Defense, Inc.) [Disabled | Stopped] -- C:\Program Files\Total Defense\Internet Security Suite\ccprovsp.exe -- (CaCCProvSP)
SRV:64bit: - [2013/05/27 00:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/04/04 12:42:30 | 000,920,656 | ---- | M] (CA) [Disabled | Stopped] -- C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe -- (UmxEngine)
SRV:64bit: - [2010/07/19 21:08:30 | 001,429,776 | ---- | M] (Intel(R) Corporation) [Disabled | Stopped] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng)
SRV:64bit: - [2010/07/19 20:48:36 | 000,340,240 | ---- | M] () [Disabled | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2010/07/19 20:46:54 | 000,838,928 | ---- | M] (Intel(R) Corporation) [Disabled | Stopped] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc)
SRV:64bit: - [2010/02/25 22:00:32 | 000,252,928 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/02/23 20:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/05 19:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/06 01:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/07/28 17:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2014/02/05 15:04:52 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [Disabled | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2012/06/05 15:56:28 | 000,266,240 | ---- | M] (Brother Industries, Ltd.) [Disabled | Stopped] -- C:\Program Files (x86)\Browny02\BrYNSvc.exe -- (BrYNSvc)
SRV - [2010/03/18 15:57:02 | 002,320,920 | ---- | M] (Intel Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/03/18 15:56:56 | 000,268,824 | ---- | M] (Intel Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2009/10/06 12:21:50 | 000,051,512 | ---- | M] (TOSHIBA Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2013/05/06 08:32:28 | 000,076,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d)
DRV:64bit: - [2012/12/13 14:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/23 09:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 09:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 13:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/27 16:07:50 | 000,182,352 | ---- | M] (Total Defense) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\KmxAMRT.sys -- (KmxAMRT)
DRV:64bit: - [2011/10/26 12:51:38 | 000,113,744 | ---- | M] (CA) [File_System | System | Running] -- C:\Windows\SysNative\drivers\KmxAgent.sys -- (KmxAgent)
DRV:64bit: - [2011/09/06 22:04:22 | 000,201,936 | ---- | M] (CA) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\KmxCF.sys -- (KmxCF)
DRV:64bit: - [2011/09/06 22:04:22 | 000,143,824 | ---- | M] (CA) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\KmxFw.sys -- (KmxFw)
DRV:64bit: - [2011/09/06 22:04:22 | 000,099,024 | ---- | M] (CA) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\KmxFilter.sys -- (KmxFilter)
DRV:64bit: - [2011/09/06 22:04:20 | 000,365,136 | ---- | M] (CA) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\KmxCfg.sys -- (KmxCfg)
DRV:64bit: - [2011/09/06 22:04:20 | 000,087,120 | ---- | M] (CA) [File_System | System | Running] -- C:\Windows\SysNative\drivers\KmxFile.sys -- (KmxFile)
DRV:64bit: - [2011/09/06 22:04:20 | 000,081,488 | ---- | M] (CA) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\KmxSbx.sys -- (KmxSbx)
DRV:64bit: - [2011/04/20 09:24:56 | 000,169,584 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/07/29 08:10:42 | 010,610,400 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/07/28 14:46:18 | 007,821,312 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETwNs64.sys -- (NETwNs64)
DRV:64bit: - [2010/06/18 13:38:06 | 000,039,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\WDKMD.sys -- (wdkmd)
DRV:64bit: - [2010/03/31 02:50:16 | 000,724,536 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2010/03/24 16:55:56 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/10 21:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/27 10:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/09 00:57:22 | 000,239,136 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/09/17 16:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/30 22:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 18:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/22 20:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 22:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/15 15:58:50 | 000,012,800 | ---- | M] (TOSHIBA) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\QIOMem.sys -- (QIOMem)
DRV:64bit: - [2009/06/10 16:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 16:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 16:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {CD575240-FDAF-478F-99B0-6018AAF183EB}
IE:64bit: - HKLM\..\SearchScopes\{CD575240-FDAF-478F-99B0-6018AAF183EB}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{765E0797-EBD3-472B-B620-FD4F9F221286}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://start.toshiba.com/g/ [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig?brand=TSND&bmod=TSND
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\..\SearchScopes\{F2901BB3-11D9-4F28-B0B0-A134C699C78E}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_44.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\caaphishtoolbar@ca.com: C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\Firefox [2013/11/16 21:20:05 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{googleriginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{googlemniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{googleageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
CHR - Extension: Total Defense Anti-Phishing Toolbar = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\hpdpkkpdlooddakbebmkeeegehfjdnih\2.2.0.33_0\
CHR - Extension: Google Wallet = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_1\

O1 HOSTS File: ([2014/02/11 23:37:24 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg64.dll (Google Inc.)
O2 - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll (Google Inc.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O4:64bit: - HKLM..\Run: [cctray] C:\Program Files\Total Defense\Internet Security Suite\casc.exe (Total Defense, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelWireless] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel(R) Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 10.51.2)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 10.51.2)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FBEB6541-5B38-470F-AD38-2F4FA1020B4D}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - AppInit_DLLs: (C:\Windows\System32\UmxSbxExA64.dll) - C:\Windows\SysNative\UmxSbxExA64.dll (CA)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\PFW: DllName - (UmxWnp.Dll) - C:\windows\SysWow64\UmxWNP.dll (CA)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/02/12 15:43:46 | 000,600,064 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\vbscript.dll
[2014/02/12 15:42:55 | 000,163,840 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\msrating.dll
[2014/02/12 15:42:54 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ieui.dll
[2014/02/12 15:42:54 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ieui.dll
[2014/02/12 15:42:54 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msrating.dll
[2014/02/12 15:42:53 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesysprep.dll
[2014/02/12 15:42:53 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesysprep.dll
[2014/02/12 15:42:53 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RegisterIEPKEYs.exe
[2014/02/12 15:42:53 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RegisterIEPKEYs.exe
[2014/02/12 15:42:53 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesetup.dll
[2014/02/12 15:42:53 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesetup.dll
[2014/02/12 15:42:53 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
[2014/02/12 15:42:53 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iernonce.dll
[2014/02/12 15:42:53 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iernonce.dll
[2014/02/12 15:42:51 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2014/02/12 15:42:51 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2014/02/12 15:42:51 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2014/02/12 15:42:49 | 003,960,320 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
[2014/02/12 14:46:21 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/02/12 13:59:37 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\msxml3r.dll
[2014/02/12 13:59:37 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msxml3r.dll
[2014/02/12 13:59:33 | 000,658,432 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RMActivate_isv.exe
[2014/02/12 13:59:33 | 000,626,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RMActivate.exe
[2014/02/12 13:59:33 | 000,594,944 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RMActivate_isv.exe
[2014/02/12 13:59:32 | 000,572,416 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RMActivate.exe
[2014/02/12 13:59:32 | 000,553,984 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RMActivate_ssp.exe
[2014/02/12 13:59:32 | 000,552,960 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RMActivate_ssp_isv.exe
[2014/02/12 13:59:32 | 000,528,384 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msdrm.dll
[2014/02/12 13:59:32 | 000,510,976 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RMActivate_ssp.exe
[2014/02/12 13:59:32 | 000,508,928 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RMActivate_ssp_isv.exe
[2014/02/12 13:59:32 | 000,488,448 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\secproc.dll
[2014/02/12 13:59:32 | 000,485,888 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\secproc_isv.dll
[2014/02/12 13:59:32 | 000,428,032 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\secproc.dll
[2014/02/12 13:59:32 | 000,423,936 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\secproc_isv.dll
[2014/02/12 13:59:32 | 000,123,392 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\secproc_ssp_isv.dll
[2014/02/12 13:59:32 | 000,123,392 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\secproc_ssp.dll
[2014/02/12 13:59:32 | 000,087,040 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\secproc_ssp_isv.dll
[2014/02/12 13:59:32 | 000,087,040 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\secproc_ssp.dll
[2014/02/12 13:59:29 | 003,928,064 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\d2d1.dll
[2014/02/12 13:59:29 | 002,565,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\d3d10warp.dll
[2014/02/12 00:04:19 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2014/02/11 23:59:40 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/02/11 23:43:42 | 000,000,000 | ---D | C] -- C:\windows\temp
[2014/02/11 23:37:29 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2014/02/11 23:20:51 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2014/02/11 23:20:51 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2014/02/11 23:20:51 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2014/02/11 23:20:12 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/02/11 23:19:47 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2014/02/11 21:31:18 | 000,119,000 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/02/11 21:31:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2014/02/11 21:30:39 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/02/11 21:30:07 | 000,000,000 | ---D | C] -- C:\Users\Matthew\Desktop\MBAR
[2014/02/11 21:21:24 | 000,000,000 | ---D | C] -- C:\Users\Matthew\Desktop\RK_Quarantine
[2014/02/11 16:27:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2014/02/11 16:27:19 | 000,096,168 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\WindowsAccessBridge-32.dll
[2014/01/29 14:02:41 | 000,264,616 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\javaws.exe
[2014/01/28 20:19:01 | 000,000,000 | ---D | C] -- C:\windows\Migration
[2014/01/28 19:04:37 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\Malwarebytes
[2014/01/28 19:04:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2014/01/28 19:04:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/01/28 19:04:30 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2014/01/28 19:04:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2014/01/28 19:04:11 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Programs
[2014/01/25 21:51:27 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\javaw.exe
[2014/01/25 21:51:27 | 000,174,504 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\java.exe
[2014/01/15 12:03:55 | 000,325,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\usbport.sys
[2014/01/15 12:03:55 | 000,007,808 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\usbd.sys
[2014/01/15 12:03:53 | 000,376,768 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\netio.sys

========== Files - Modified Within 30 Days ==========

[2014/02/12 15:53:57 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/02/12 15:53:57 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/02/12 15:51:57 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/02/12 15:51:39 | 000,017,920 | ---- | M] () -- C:\windows\SysWow64\rpcnetp.dll
[2014/02/12 15:51:26 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2014/02/12 15:51:24 | 3062,255,616 | -HS- | M] () -- C:\hiberfil.sys
[2014/02/12 15:51:20 | 000,017,920 | ---- | M] () -- C:\windows\SysWow64\rpcnetp.exe
[2014/02/12 15:51:20 | 000,017,920 | ---- | M] () -- C:\windows\SysNative\rpcnetp.exe
[2014/02/12 15:50:45 | 002,440,797 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k0
[2014/02/12 15:50:45 | 000,134,020 | ---- | M] () -- C:\windows\SysNative\drivers\KmxAgent.asc
[2014/02/12 15:50:45 | 000,000,509 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k0
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k7
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k6
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k5
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k4
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k3
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k2
[2014/02/12 15:50:45 | 000,000,085 | ---- | M] () -- C:\windows\SysNative\drivers\kmxcfg.u2k1
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k7
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k6
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k5
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k4
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k3
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k2
[2014/02/12 15:50:45 | 000,000,049 | ---- | M] () -- C:\windows\SysNative\drivers\kmxzone.u2k1
[2014/02/12 15:44:56 | 000,774,870 | ---- | M] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2014/02/12 15:44:56 | 000,662,338 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2014/02/12 15:44:56 | 000,121,916 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2014/02/12 15:44:49 | 000,774,870 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2014/02/12 15:08:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2014/02/12 15:05:00 | 000,000,912 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/02/11 23:37:24 | 000,000,027 | ---- | M] () -- C:\windows\SysNative\drivers\etc\hosts
[2014/02/11 21:31:18 | 000,119,000 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/02/11 21:30:39 | 000,091,352 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/02/11 16:27:13 | 000,264,616 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\javaws.exe
[2014/02/11 16:27:13 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\javaw.exe
[2014/02/11 16:27:13 | 000,174,504 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\java.exe
[2014/02/11 16:27:13 | 000,096,168 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\WindowsAccessBridge-32.dll
[2014/02/05 15:04:51 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerApp.exe
[2014/02/05 15:04:51 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
[2014/02/04 14:31:53 | 000,002,194 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/02/01 04:20:10 | 000,051,712 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
[2014/02/01 04:18:47 | 000,197,120 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\msrating.dll
[2014/02/01 04:18:42 | 000,603,136 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2014/02/01 04:18:25 | 003,960,320 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
[2014/02/01 04:18:25 | 000,855,552 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2014/02/01 04:18:21 | 000,526,336 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\ieui.dll
[2014/02/01 04:18:21 | 000,136,704 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iesysprep.dll
[2014/02/01 04:18:21 | 000,067,072 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iesetup.dll
[2014/02/01 04:18:20 | 000,039,936 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iernonce.dll
[2014/02/01 02:57:39 | 000,163,840 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\msrating.dll
[2014/02/01 02:57:20 | 000,690,688 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2014/02/01 02:57:16 | 000,391,168 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\ieui.dll
[2014/02/01 02:57:16 | 000,109,056 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iesysprep.dll
[2014/02/01 02:57:16 | 000,061,440 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iesetup.dll
[2014/02/01 02:57:16 | 000,033,280 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iernonce.dll
[2014/02/01 01:45:40 | 000,089,600 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\RegisterIEPKEYs.exe
[2014/02/01 01:38:03 | 000,071,680 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\RegisterIEPKEYs.exe
[2014/01/28 19:04:32 | 000,001,124 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/01/16 10:28:49 | 000,275,712 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2014/01/15 12:11:37 | 000,000,000 | -H-- | M] () -- C:\windows\SysNative\drivers\Msft_Kernel_dc3d_01011.Wdf

========== Files Created - No Company Name ==========

[2014/02/12 14:48:55 | 000,017,920 | ---- | C] () -- C:\windows\SysWow64\rpcnetp.dll
[2014/02/12 14:48:45 | 000,017,920 | ---- | C] () -- C:\windows\SysWow64\rpcnetp.exe
[2014/02/11 23:20:51 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2014/02/11 23:20:51 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2014/02/11 23:20:51 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2014/02/11 23:20:51 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2014/02/11 23:20:51 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2014/01/28 19:04:32 | 000,001,124 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/01/15 12:11:37 | 000,000,000 | -H-- | C] () -- C:\windows\SysNative\drivers\Msft_Kernel_dc3d_01011.Wdf
[2013/11/16 21:50:41 | 000,000,245 | ---- | C] () -- C:\windows\Brpfx04a.ini
[2013/11/16 21:50:41 | 000,000,064 | ---- | C] () -- C:\windows\brpcfx.ini
[2013/11/16 21:49:53 | 000,003,302 | ---- | C] () -- C:\windows\BRPARAM.INI
[2013/11/16 21:48:11 | 000,000,000 | ---- | C] () -- C:\windows\brdfxspd.dat
[2013/11/16 21:48:05 | 000,045,056 | ---- | C] () -- C:\windows\SysWow64\BRTCPCON.DLL
[2013/11/16 21:48:03 | 000,000,114 | ---- | C] () -- C:\windows\SysWow64\BRLMW03A.INI
[2013/11/16 21:34:27 | 000,000,000 | ---- | C] () -- C:\windows\HPMProp.INI
[2013/11/15 01:16:02 | 000,774,870 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 21:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

 

[Broni]

After further search I'm pretty sure you have Lo-Jack installed on your laptop.
rpcnetp.exe, rpcnet.exe, rpcnetp.dll, rpcnet.dll files belong to that program.
As you can see after we removed couple of those files they're back.
That's because Lo-Jack is actually embedded into BIOS and it won't be listed in Control Panel.
I also found out this:

Lojack is inside the bios firmware itself in an area which windows can access, and it is set so that it "autodials" the website and hands over it's ip address, which then is quickly suspended

This is exact state (suspended) if iexplore.exe when you take a look at Process Explorer log.

Said that....

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Click on "Run ESET Online Scanner" button.
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[driveman]

If LoJack is on the computer it was installed without my knowledge (maybe as part of other software). Are you saying that this is what is causing the multiple instances of iexplore.exe? If so, can this program be removed? I'm running the rest of the scans now.

 

[driveman]

ESET is running now Here are the results for the other two programs:

Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Total Defense Anti-Virus
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 17
Java 7 Update 51
Adobe Flash Player 11.9.900.170
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 32.0.1700.107
Google Chrome 32.0.1700.76
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
Total Defense Internet Security Suite Anti-Virus isafe.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 9%
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 02-02-2014
Ran by Matthew (administrator) on 12-02-2014 at 17:25:31
Running from "C:\Users\Matthew\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[Broni]

Lo-Jack is installed by many laptop makers.
You can't remove it even if you format hard drive since it resides in BIOS.
I believe (not 100% sure) you can the manufacturer to disable it.
See if your laptop is on this list: http://www.absolute.com/en/partners/bios-compatibility
I'm not sure how current the list is.

Are you saying that this is what is causing the multiple instances of iexplore.exe?

As you can see from PE log those processes are not actually running.
They're suspended as I explained in my previous reply.

 

[driveman]

ESET found no threats.

 

[Broni]

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

===================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

13. Please, let me know, how your computer is doing.

 

[driveman]

Thank you very much for your help. I have followed the steps and hopefully all will be well.

 

[Broni]

Way to go!!
Good luck and stay safe