My first (three) Vista Blue screens

JayFR · Feb 7, 2009

Edit: Sorry, i didn't see the BSOD Subboard. Please move it there.

Hello. I am new to Windows Vista. I just bought a Vaio FW21E and after only one day the first bluescreen appeared. And this was not the last one, in the last few days i got three of them. I analyzed the crash dumps but i don't know what to do with the results so I will post them here and hope, that you can help me.
I have a Vista SP1, Intel Core 2 Duo P8400 @ 2.26Ghz

The Crash Dump results are:

MULTIPLE_IRP_COMPLETE_REQUESTS (44)
A driver has requested that an IRP be completed (IoCompleteRequest()), but
the packet has already been completed. This is a tough bug to find because
the easiest case, a driver actually attempted to complete its own packet
twice, is generally not what happened. Rather, two separate drivers each
believe that they own the packet, and each attempts to complete it. The
first actually works, and the second fails. Tracking down which drivers
in the system actually did this is difficult, generally because the trails
of the first driver have been covered by the second. However, the driver
stack for the current request can be found by examining the DeviceObject
fields in each of the stack locations.
Arguments:
Arg1: 8f3a5220, Address of the IRP
Arg2: 00001d00
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------

IRP_ADDRESS: 8f3a5220

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x44

PROCESS_NAME: avguard.exe

CURRENT_IRQL: 1

LAST_CONTROL_TRANSFER: from 82651187 to 826e10e3

STACK_TEXT:
81b9ac08 82651187 00000044 8f3a5220 00001d00 nt!KeBugCheckEx+0x1e
81b9ac30 82655aa2 8f3a5220 e642e8f2 9084a7e0 nt!IopFreeIrp+0x22
81b9ac78 8286065d 8f3a5260 81b9aca4 81b9aca8 nt!IopCompleteRequest+0x1bc
81b9acac 828205ab 00000000 9084a7e0 00000001 nt!IopSynchronousServiceTail+0x221
81b9ad38 8266ba1a 8563fa48 8f3a5220 00000000 nt!NtReadFile+0x646
81b9ad38 77c79a94 8563fa48 8f3a5220 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
02c9f984 00000000 00000000 00000000 00000000 0x77c79a94

STACK_COMMAND: kb

FOLLOWUP_IP:
nt!IopSynchronousServiceTail+221
8286065d 8a4d13 mov cl,byte ptr [ebp+13h]

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!IopSynchronousServiceTail+221

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 48d1b7fa

FAILURE_BUCKET_ID: 0x44_nt!IopSynchronousServiceTail+221

BUCKET_ID: 0x44_nt!IopSynchronousServiceTail+221

Followup: MachineOwner
---------

Route44 · Feb 7, 2009

The thing that stands out the most in your posting of your dump information is avguard.exe which is part of AntiVir antivirus. I would go to their forums and see what they say about Vista and this driver.

Also, read this link: http://www.auditmypc.com/process/avguard.asp

TechSpot

My first (three) Vista Blue screens

JayFR Newcomer, in training

Route44 TechSpot Ambassador