also @ TechSpot: Lenovo sees huge increase in PC sales as rest of industry declines

Need help: Trojan:Win64/Sirefef.Y

Discussion in 'Virus and Malware Removal' started by Tratios, Jun 10, 2012.

  1. Tratios Newcomer, in training Posts: 23

    My wife's Dell "Windows 7 64 bit" now has this virus. Every time it boots, Microsoft Security Essentials finds the threat but a "You are about to be logged off" message appears and reboots the laptop prior to me being able to remove the threat with MSE.
  2. Broni Malware Annihilator Posts: 39,375   +177

    Welcome aboard [IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =======================================================================

    For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  3. Tratios Newcomer, in training Posts: 23

    Scan result of Farbar Recovery Scan Tool Version: 10-06-2012 01
    Ran by SYSTEM at 10-06-2012 15:53:32
    Running from H:\
    Windows 7 Home Premium (X64) OS Language: English(US)
    The current controlset is ControlSet001

    ========================== Registry (Whitelisted) =============

    HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [357376 2009-09-16] (Alps Electric Co., Ltd.)
    HKLM\...\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe [3189016 2009-10-01] (Dell Inc.)
    HKLM\...\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe [4968960 2009-07-17] (Dell Inc.)
    HKLM\...\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices [112512 2010-03-13] (Microsoft Corporation)
    HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2780776 2011-07-19] (CANON INC.)
    HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [10038304 2010-02-02] (Realtek Semiconductor)
    HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
    HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2011-04-08] (Sun Microsystems, Inc.)
    HKLM-x32\...\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [98304 2009-09-08] (Advanced Micro Devices, Inc.)
    HKLM-x32\...\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [140520 2009-06-24] (CyberLink Corp.)
    HKLM-x32\...\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m [1779952 2009-07-07] ()
    HKLM-x32\...\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [498160 2009-10-15] ()
    HKLM-x32\...\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter [x]
    HKLM-x32\...\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe [206240 2010-08-24] (CANON INC.)
    HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-10-03] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [935288 2009-09-04] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2011-09-27] (Apple Inc.)
    HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421736 2011-10-09] (Apple Inc.)
    HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2011-10-24] (Apple Inc.)
    HKU\Smart Home\...\Run: [Google Update] "C:\Users\Smart Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2011-09-19] (Google Inc.)
    HKU\Smart Home\...\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background [3883856 2009-07-26] (Microsoft Corporation)
    HKU\Smart Home\...\Run: [DAEMON Tools Lite] "D:\DAEMON Tools Lite\DTLite.exe" -autorun [x]
    Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
    Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
    Startup: C:\Users\All Users\Start Menu\Programs\Startup\SafeConnect.lnk
    ShortcutTarget: SafeConnect.lnk -> C:\Program Files (x86)\SafeConnect\scClient.exe (Impulse Point, LLC)
    Startup: C:\Users\Smart Home\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
    ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)

    ==================== Services (Whitelisted) ======

    2 BBUpdate; "C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE" [249648 2011-10-13] (Microsoft Corporation)
    2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [12600 2012-03-26] (Microsoft Corporation)
    3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [291696 2012-03-26] (Microsoft Corporation)
    3 ose64; "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" [174440 2010-01-09] (Microsoft Corporation)

    ========================== Drivers (Whitelisted) =============

    1 dtsoftbus01; C:\Windows\System32\Drivers\dtsoftbus01.sys [270912 2011-09-21] (DT Soft Ltd)
    3 RSUSBSTOR; C:\Windows\System32\Drivers\RtsUStor.sys [220672 2009-07-16] (Realtek Semiconductor Corp.)
    3 CtClsFlt; C:\Windows\System32\DRIVERS\CtClsFlt.sys [x]
    3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0; \??\c:\program files\dell support center\pcdsrvc_x64.pkms [x]

    ========================== NetSvcs (Whitelisted) ===========


    ============ One Month Created Files and Folders ==============

    2012-06-10 15:53 - 2012-06-10 15:53 - 00000000 ____D C:\FRST
    2012-06-10 10:41 - 2012-06-10 10:42 - 00075296 ____A C:\Windows\ntbtlog.txt
    2012-06-10 10:27 - 2012-06-10 10:27 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client
    2012-06-10 10:26 - 2012-06-10 10:27 - 00000000 ____D C:\Program Files\Microsoft Security Client
    2012-06-10 09:30 - 2012-06-10 09:30 - 00001002 ____A C:\Users\Smart Home\Desktop\mbam-setup-1.61.0.1400.exe - Shortcut.lnk
    2012-06-10 09:25 - 2012-06-10 09:23 - 10063000 ____A (Malwarebytes Corporation ) C:\Users\Smart Home\Desktop\mbam-setup-1.61.0.1400.exe
    2012-06-10 07:35 - 2012-06-10 07:36 - 74699808 ____A (Microsoft Corporation) C:\Users\Smart Home\Downloads\msert.exe
    2012-06-09 14:43 - 2012-06-09 14:50 - 00279550 ____A C:\Users\Smart Home\Desktop\TAP OVERVIEW.docx
    2012-06-09 14:43 - 2012-06-09 14:43 - 00000162 ___AH C:\Users\Smart Home\Desktop\~$P OVERVIEW.docx
    2012-06-06 18:43 - 2012-06-07 02:25 - 00027648 ____A C:\Users\Smart Home\Desktop\DCPday3assignment.doc
    2012-06-06 17:39 - 2012-06-06 17:39 - 14606423 ____A C:\Users\Smart Home\Downloads\Attachments_2012_06_6.zip
    2012-06-06 14:38 - 2012-06-06 17:39 - 12127887 ____A C:\Users\Smart Home\Desktop\Erinn Smart Supplemental Information.pdf
    2012-06-06 14:38 - 2012-06-06 17:39 - 02814013 ____A C:\Users\Smart Home\Desktop\Erinn Smart DCP Recommendations.pdf
    2012-06-06 11:26 - 2012-06-06 17:57 - 00046080 ____A C:\Users\Smart Home\Desktop\Erinn Smart Resume June 2012.doc
    2012-06-06 11:16 - 2010-12-20 19:11 - 08778678 ____A C:\Users\Smart Home\Desktop\Bobbi Jo Leyes and RB.jpg
    2012-06-06 11:12 - 2010-12-19 20:14 - 08470970 ____A C:\Users\Smart Home\Desktop\12 page SmartHR192.jpg
    2012-06-05 17:40 - 2012-06-06 02:18 - 00032256 ____A C:\Users\Smart Home\Desktop\DCPday2 assignment1.doc
    2012-06-05 17:23 - 2012-06-05 17:23 - 00027136 ____A C:\Users\Smart Home\Desktop\DCPday2assignment(1).doc
    2012-06-04 07:11 - 2012-06-04 07:11 - 00000000 __SHD C:\Windows\System32\%APPDATA%
    2012-06-04 07:02 - 2012-06-04 07:02 - 00280722 ____A C:\Users\Smart Home\Desktop\dd2912.pdf
    2012-06-04 06:46 - 2012-06-04 06:53 - 00152142 ____A C:\Users\Smart Home\Desktop\dd1351-2 PCS Part Two.pdf
    2012-06-04 06:40 - 2012-06-04 06:40 - 00158543 ____A C:\Users\Smart Home\Desktop\PCS TPS_1_698715-2011-09-27T095254.pdf
    2012-06-04 06:39 - 2012-06-04 06:39 - 00565845 ____A C:\Users\Smart Home\Desktop\Smart PCS Orders Oct11.pdf
    2012-06-04 06:31 - 2012-06-04 06:31 - 00810270 ____A C:\Users\Smart Home\Desktop\Hotel Bill Fayetteville May 12.pdf
    2012-06-02 17:43 - 2012-06-02 18:20 - 00041883 ____A C:\Users\Smart Home\Desktop\Veteran Transition Services in the United Kingdom.docx
    2012-06-01 16:13 - 2012-06-02 17:39 - 00179554 ____A C:\Users\Smart Home\Desktop\Veteran Transition in Canada.docx
    2012-06-01 10:20 - 2012-06-01 10:20 - 00027117 ____A C:\Users\Smart Home\Desktop\VRAP_FAQ.pdf
    2012-06-01 10:11 - 2012-06-01 10:11 - 00142642 ____A C:\Users\Smart Home\Desktop\VRAP_High_Demand.pdf
    2012-06-01 05:03 - 2012-06-01 05:03 - 00188928 ____A C:\Users\Smart Home\Desktop\Copy of CMF-68-2010.xls
    2012-05-15 05:49 - 2012-05-15 05:49 - 00065418 ____A C:\Users\Smart Home\Desktop\SMART Corrected Orders.pdf
    2012-05-13 14:14 - 2012-05-13 14:31 - 00014923 ____A C:\Users\Smart Home\Desktop\Smart House Searchv2.xlsx

    ============ 3 Months Modified Files and Folders =============

    2012-06-10 11:20 - 2011-10-05 16:41 - 00000000 ____D C:\Users\Smart Home\Tracing
    2012-06-10 11:20 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
    2012-06-10 11:20 - 2009-07-13 20:51 - 00024920 ____A C:\Windows\setupact.log
    2012-06-10 10:42 - 2012-06-10 10:41 - 00075296 ____A C:\Windows\ntbtlog.txt
    2012-06-10 10:28 - 2009-07-13 21:10 - 01893099 ____A C:\Windows\WindowsUpdate.log
    2012-06-10 10:27 - 2012-06-10 10:27 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client
    2012-06-10 10:27 - 2012-06-10 10:26 - 00000000 ____D C:\Program Files\Microsoft Security Client
    2012-06-10 10:27 - 2011-09-20 03:48 - 00001945 ____A C:\Windows\epplauncher.mif
    2012-06-10 10:27 - 2011-09-20 03:46 - 00744030 ____A C:\Windows\SysWOW64\PerfStringBackup.INI
    2012-06-10 10:26 - 2012-05-06 13:08 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
    2012-06-10 10:00 - 2011-09-19 20:23 - 00000928 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-672742116-3913225227-3699963458-1000UA.job
    2012-06-10 09:35 - 2009-07-13 21:13 - 00729880 ____A C:\Windows\System32\PerfStringBackup.INI
    2012-06-10 09:30 - 2012-06-10 09:30 - 00001002 ____A C:\Users\Smart Home\Desktop\mbam-setup-1.61.0.1400.exe - Shortcut.lnk
    2012-06-10 09:28 - 2009-07-13 20:45 - 00014240 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2012-06-10 09:28 - 2009-07-13 20:45 - 00014240 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2012-06-10 09:23 - 2012-06-10 09:25 - 10063000 ____A (Malwarebytes Corporation ) C:\Users\Smart Home\Desktop\mbam-setup-1.61.0.1400.exe
    2012-06-10 09:00 - 2011-09-19 20:23 - 00000876 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-672742116-3913225227-3699963458-1000Core.job
    2012-06-10 07:36 - 2012-06-10 07:35 - 74699808 ____A (Microsoft Corporation) C:\Users\Smart Home\Downloads\msert.exe
    2012-06-10 07:30 - 2012-04-17 12:34 - 00000506 ____A C:\Windows\Tasks\SystemToolsDailyTest.job
    2012-06-09 19:08 - 2011-09-24 15:21 - 00000000 ____D C:\Users\Smart Home\AppData\Roaming\Skype
    2012-06-09 14:50 - 2012-06-09 14:43 - 00279550 ____A C:\Users\Smart Home\Desktop\TAP OVERVIEW.docx
    2012-06-09 14:43 - 2012-06-09 14:43 - 00000162 ___AH C:\Users\Smart Home\Desktop\~$P OVERVIEW.docx
    2012-06-07 02:25 - 2012-06-06 18:43 - 00027648 ____A C:\Users\Smart Home\Desktop\DCPday3assignment.doc
    2012-06-06 17:57 - 2012-06-06 11:26 - 00046080 ____A C:\Users\Smart Home\Desktop\Erinn Smart Resume June 2012.doc
    2012-06-06 17:39 - 2012-06-06 17:39 - 14606423 ____A C:\Users\Smart Home\Downloads\Attachments_2012_06_6.zip
    2012-06-06 17:39 - 2012-06-06 14:38 - 12127887 ____A C:\Users\Smart Home\Desktop\Erinn Smart Supplemental Information.pdf
    2012-06-06 17:39 - 2012-06-06 14:38 - 02814013 ____A C:\Users\Smart Home\Desktop\Erinn Smart DCP Recommendations.pdf
    2012-06-06 02:18 - 2012-06-05 17:40 - 00032256 ____A C:\Users\Smart Home\Desktop\DCPday2 assignment1.doc
    2012-06-05 17:23 - 2012-06-05 17:23 - 00027136 ____A C:\Users\Smart Home\Desktop\DCPday2assignment(1).doc
    2012-06-04 07:11 - 2012-06-04 07:11 - 00000000 __SHD C:\Windows\System32\%APPDATA%
    2012-06-04 07:02 - 2012-06-04 07:02 - 00280722 ____A C:\Users\Smart Home\Desktop\dd2912.pdf
    2012-06-04 06:53 - 2012-06-04 06:46 - 00152142 ____A C:\Users\Smart Home\Desktop\dd1351-2 PCS Part Two.pdf
    2012-06-04 06:40 - 2012-06-04 06:40 - 00158543 ____A C:\Users\Smart Home\Desktop\PCS TPS_1_698715-2011-09-27T095254.pdf
    2012-06-04 06:39 - 2012-06-04 06:39 - 00565845 ____A C:\Users\Smart Home\Desktop\Smart PCS Orders Oct11.pdf
    2012-06-04 06:31 - 2012-06-04 06:31 - 00810270 ____A C:\Users\Smart Home\Desktop\Hotel Bill Fayetteville May 12.pdf
    2012-06-02 18:20 - 2012-06-02 17:43 - 00041883 ____A C:\Users\Smart Home\Desktop\Veteran Transition Services in the United Kingdom.docx
    2012-06-02 17:42 - 2011-10-03 07:12 - 00000000 ____D C:\Users\Smart Home\Desktop\TDY Docs
    2012-06-02 17:39 - 2012-06-01 16:13 - 00179554 ____A C:\Users\Smart Home\Desktop\Veteran Transition in Canada.docx
    2012-06-01 10:20 - 2012-06-01 10:20 - 00027117 ____A C:\Users\Smart Home\Desktop\VRAP_FAQ.pdf
    2012-06-01 10:11 - 2012-06-01 10:11 - 00142642 ____A C:\Users\Smart Home\Desktop\VRAP_High_Demand.pdf
    2012-06-01 05:03 - 2012-06-01 05:03 - 00188928 ____A C:\Users\Smart Home\Desktop\Copy of CMF-68-2010.xls
    2012-05-31 23:33 - 2012-04-17 12:34 - 00000564 ____A C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
    2012-05-31 23:33 - 2009-07-13 20:45 - 00426136 ____A C:\Windows\System32\FNTCACHE.DAT
    2012-05-31 23:32 - 2010-02-18 00:31 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
    2012-05-31 23:15 - 2010-02-18 00:40 - 00000000 ____D C:\Users\All Users\Microsoft Help
    2012-05-31 23:13 - 2011-09-19 20:38 - 57848688 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
    2012-05-31 23:01 - 2009-07-13 23:45 - 00000000 ____D C:\Program Files\Windows Journal
    2012-05-31 16:37 - 2011-09-24 15:20 - 00002515 ____A C:\Users\Public\Desktop\Skype.lnk
    2012-05-31 16:37 - 2011-09-24 15:20 - 00000000 ___RD C:\Program Files (x86)\Skype
    2012-05-31 16:37 - 2011-09-24 15:20 - 00000000 ____D C:\Users\All Users\Skype
    2012-05-15 05:49 - 2012-05-15 05:49 - 00065418 ____A C:\Users\Smart Home\Desktop\SMART Corrected Orders.pdf
    2012-05-13 14:31 - 2012-05-13 14:14 - 00014923 ____A C:\Users\Smart Home\Desktop\Smart House Searchv2.xlsx
    2012-05-07 09:46 - 2012-05-07 09:42 - 00085541 ____A C:\Users\Smart Home\Documents\Program_Evaluation_Final_Project with spacing.docx
    2012-05-06 13:08 - 2012-05-06 13:08 - 00419488 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
    2012-05-06 13:08 - 2011-10-05 13:51 - 00070304 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    2012-05-06 11:38 - 2011-10-19 05:48 - 00000000 ____D C:\Program Files (x86)\SafeConnect
    2012-05-06 04:27 - 2012-05-06 03:43 - 00060054 ____A C:\Users\Smart Home\Documents\Program_Evaluation_Final_Project_54.docx
    2012-05-02 09:23 - 2012-02-07 09:35 - 00000000 ____D C:\Users\Smart Home\Desktop\Pictures From Email
    2012-04-29 17:36 - 2011-09-08 03:42 - 00000000 ____D C:\Users\Smart Home\AppData\LocalLow
    2012-04-27 18:32 - 2012-04-27 18:32 - 00016685 ____H C:\Users\Smart Home\Desktop\~WRL2182.tmp
    2012-04-27 18:32 - 2012-04-27 18:32 - 00000162 ___AH C:\Users\Smart Home\Desktop\~$doff Case.docx
    2012-04-25 17:38 - 2012-04-02 11:13 - 00012893 ____A C:\Users\Smart Home\Desktop\DTS PASSWORD.docx
    2012-04-22 14:58 - 2012-04-22 14:58 - 00045654 ____A C:\Users\Smart Home\Documents\MacDonald Refrigeration Case Troy.docx
    2012-04-17 15:41 - 2012-04-17 15:40 - 00000000 ____D C:\Users\Smart Home\Desktop\Final Policy Project
    2012-04-17 12:34 - 2012-04-05 12:37 - 00000000 ____D C:\Program Files\Dell Support Center
    2012-04-17 12:34 - 2010-02-18 00:21 - 00000000 ____D C:\Users\All Users\Dell
    2012-04-02 11:10 - 2012-04-02 11:10 - 00481535 ____A C:\Users\Smart Home\Desktop\ETA DPS password.xps
    2012-03-30 22:05 - 2012-05-09 20:05 - 05559664 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
    2012-03-30 20:39 - 2012-05-09 20:05 - 03968368 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
    2012-03-30 20:39 - 2012-05-09 20:05 - 03913072 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
    2012-03-30 19:10 - 2012-05-09 20:05 - 03146240 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
    2012-03-30 03:35 - 2012-05-09 20:04 - 01918320 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
    2012-03-29 08:50 - 2012-03-29 08:50 - 00000162 ___AH C:\Users\Smart Home\Desktop\~$mework _ 5_ Draft 5.docx
    2012-03-20 16:44 - 2012-03-20 16:44 - 00203888 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\MpFilter.sys
    2012-03-20 16:44 - 2012-03-20 16:44 - 00098688 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\NisDrvWFP.sys
    2012-03-16 23:58 - 2012-05-09 20:04 - 00075120 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\partmgr.sys


    ZeroAccess:
    C:\Windows\Installer\{7a9c5103-f869-736d-6837-64f72fdef136}
    C:\Windows\Installer\{7a9c5103-f869-736d-6837-64f72fdef136}\@
    C:\Windows\Installer\{7a9c5103-f869-736d-6837-64f72fdef136}\L
    C:\Windows\Installer\{7a9c5103-f869-736d-6837-64f72fdef136}\U

    ZeroAccess:
    C:\Users\Smart Home\AppData\Local\{7a9c5103-f869-736d-6837-64f72fdef136}

    ========================= Known DLLs (Whitelisted) ============


    ========================= Bamital & volsnap Check ============

    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\wininit.exe => MD5 is legit
    C:\Windows\SysWOW64\wininit.exe => MD5 is legit
    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\SysWOW64\explorer.exe => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\SysWOW64\svchost.exe => MD5 is legit
    C:\Windows\System32\services.exe
    [2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 014A9CB92514E27C0107614DF764BC06

    C:\Windows\System32\User32.dll => MD5 is legit
    C:\Windows\SysWOW64\User32.dll => MD5 is legit
    C:\Windows\System32\userinit.exe => MD5 is legit
    C:\Windows\SysWOW64\userinit.exe => MD5 is legit
    C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

    ==================== EXE ASSOCIATION =====================

    HKLM\...\.exe: exefile => OK
    HKLM\...\exefile\DefaultIcon: %1 => OK
    HKLM\...\exefile\open\command: "%1" %* => OK

    ========================= Memory info ======================

    Percentage of memory in use: 15%
    Total physical RAM: 3956.52 MB
    Available physical RAM: 3359.92 MB
    Total Pagefile: 3954.67 MB
    Available Pagefile: 3342.39 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.9 MB

    ======================= Partitions =========================

    1 Drive c: (OS) (Fixed) (Total:58.59 GB) (Free:18.92 GB) NTFS
    2 Drive d: () (Fixed) (Total:397.3 GB) (Free:388.26 GB) NTFS
    3 Drive f: (Disc) (CDROM) (Total:0.02 GB) (Free:0 GB) CDFS
    5 Drive h: (CENTON USB) (Removable) (Total:3.76 GB) (Free:3.39 GB) FAT32
    6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
    7 Drive y: (RECOVERY) (Fixed) (Total:9.77 GB) (Free:3.4 GB) NTFS

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 465 GB 1024 KB
    Disk 1 No Media 0 B 0 B
    Disk 2 Online 3856 MB 0 B

    Partitions of Disk 0:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 OEM 100 MB 1024 KB
    Partition 2 Primary 9 GB 101 MB
    Partition 3 Primary 58 GB 9 GB
    Partition 0 Extended 397 GB 68 GB
    Partition 4 Logical 397 GB 68 GB

    ======================================================================================================

    Disk: 0
    Partition 1
    Type : DE
    Hidden: Yes
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 6 FAT Partition 100 MB Healthy Hidden

    ======================================================================================================

    Disk: 0
    Partition 2
    Type : 07
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 1 Y RECOVERY NTFS Partition 9 GB Healthy

    ======================================================================================================

    Disk: 0
    Partition 3
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 2 C OS NTFS Partition 58 GB Healthy

    ======================================================================================================

    Disk: 0
    Partition 4
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 3 D NTFS Partition 397 GB Healthy

    ======================================================================================================

    Partitions of Disk 2:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    * Partition 1 Primary 3856 MB 0 B

    ======================================================================================================

    Disk: 2
    There is no partition selected.

    There is no partition selected.
    Please select a partition and try again.

    ======================================================================================================

    ==========================================================

    Last Boot: 2012-06-01 00:02

    ======================= End Of Log ==========================
  4. Broni Malware Annihilator Posts: 39,375   +177

    Before we run any fix we need to find a replacement for one infected system file.

    In Vista or Windows 7: Boot to System Recovery Options and run FRST.
    In Windows XP: Please boot to BartPe and run FRST.
    Type the following in the edit box after "Search:".

    services.exe

    Click Search button and post the log (Search.txt) it makes to your reply.
  5. Tratios Newcomer, in training Posts: 23

    Farbar Recovery Scan Tool Version: 10-06-2012 01
    Ran by SYSTEM at 2012-06-10 16:53:48
    Running from H:\

    ================== Search: "services.exe" ===================

    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe
    [2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

    C:\Windows\System32\services.exe
    [2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 014A9CB92514E27C0107614DF764BC06

    ====== End Of Search ======
  6. Broni Malware Annihilator Posts: 39,375   +177

    Download attached fixlist.txt file and save it to the very same USB flash drive you've been using. Plug the drive back in.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    On Vista or Windows 7: Now please enter System Recovery Options.
    On Windows XP: Now please boot into the BartPE CD.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

    Attached Files:

     
  7. Tratios Newcomer, in training Posts: 23

    Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 10-06-2012 01
    Ran by SYSTEM at 2012-06-10 17:20:27 Run:1
    Running from H:\

    ==============================================

    HKEY_LOCAL_MACHINE\System\ControlSet001\Control\Session Manager\SubSystems\\Windows Value was restored successfully .
    C:\Windows\Installer\{7a9c5103-f869-736d-6837-64f72fdef136} moved successfully.
    C:\Users\Smart Home\AppData\Local\{7a9c5103-f869-736d-6837-64f72fdef136} moved successfully.
    C:\Windows\System32\services.exe moved successfully.
    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe copied successfully to C:\Windows\System32\services.exe

    ==== End of Fixlog ====
  8. Broni Malware Annihilator Posts: 39,375   +177

    Try to boot computer normally.
  9. Tratios Newcomer, in training Posts: 23

    No rebooting has taken place. MSE is green and not showing problems. Do a full scan?
  10. Broni Malware Annihilator Posts: 39,375   +177

    I'm not sure if I understand.
    Did the computer boot normally all the way?
  11. Tratios Newcomer, in training Posts: 23

    Yes, booted normally. MSE does not show any issues on startup. No windows appeared telling me that the computer was rebooting in 1 min.
  12. Broni Malware Annihilator Posts: 39,375   +177

    Perfect!

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
  13. Tratios Newcomer, in training Posts: 23

    Malwarebytes Anti-Malware 1.61.0.1400
    www.malwarebytes.org
    Database version: v2012.06.10.08
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Smart Home :: SMARTHOME-PC [administrator]
    6/10/2012 5:45:02 PM
    mbam-log-2012-06-10 (17-45-02).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 207280
    Time elapsed: 5 minute(s), 7 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
  14. Tratios Newcomer, in training Posts: 23

    GMER did not find any modifications.
  15. Tratios Newcomer, in training Posts: 23

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Smart Home at 18:39:39 on 2012-06-10
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3957.2631 [GMT -4:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
    C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\SafeConnect\scManager.sys
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files (x86)\SafeConnect\scClient.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    uRun: [Google Update] "C:\Users\Smart Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [DAEMON Tools Lite] "D:\DAEMON Tools Lite\DTLite.exe" -autorun
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    StartupFolder: C:\Users\SMARTH~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SAFECO~1.LNK - C:\Program Files (x86)\SafeConnect\scClient.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files (x86)\Amazon\Add to Wish List IE Extension\run.htm
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\055726C6963602C49626271627970223 : DhcpNameServer = 151.202.0.85 151.198.0.38
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\149627F42716E676568456C607 : DhcpNameServer = 128.230.18.170
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\45F6461697374656E6479637472797 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\550503B423 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\6456E647F6E644275696 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{2D1CBA53-F7CF-4C04-9EC3-C7E5F2548B38}\C696E6B6379737 : DhcpNameServer = 209.18.47.61 209.18.47.62
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
    mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun-x64: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    IE-X64: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files (x86)\Amazon\Add to Wish List IE Extension\run.htm
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-9-21 98208]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
    R2 SCManager;SafeConnect Manager;C:\Program Files (x86)\SafeConnect\scManager.sys servicestart --> C:\Program Files (x86)\SafeConnect\scManager.sys servicestart [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-5-3 158856]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-5-6 257696]
    S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
    S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
    S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2012-4-10 25072]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-06-10 23:53:26--------d-----w-C:\FRST
    2012-06-10 21:44:1724904----a-w-C:\Windows\System32\drivers\mbam.sys
    2012-06-10 21:44:17--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-06-10 18:30:1269000----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1672888B-0E7F-4C43-B6C6-DFA0C7DCE670}\offreg.dll
    2012-06-10 18:28:31927800----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{12249053-6B7C-496A-A793-6C39F00435A8}\gapaengine.dll
    2012-06-10 18:28:288955792----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1672888B-0E7F-4C43-B6C6-DFA0C7DCE670}\mpengine.dll
    2012-06-10 18:27:04--------d-----w-C:\Program Files (x86)\Microsoft Security Client
    2012-06-10 18:26:59--------d-----w-C:\Program Files\Microsoft Security Client
    2012-06-04 15:11:23--------d-sh--w-C:\Windows\System32\%APPDATA%
    .
    ==================== Find3M ====================
    .
    2012-05-06 21:08:0170304----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-05-06 21:08:01419488----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-03-31 06:05:575559664----a-w-C:\Windows\System32\ntoskrnl.exe
    2012-03-31 04:39:373968368----a-w-C:\Windows\SysWow64\ntkrnlpa.exe
    2012-03-31 04:39:373913072----a-w-C:\Windows\SysWow64\ntoskrnl.exe
    2012-03-31 03:10:033146240----a-w-C:\Windows\System32\win32k.sys
    2012-03-30 11:35:471918320----a-w-C:\Windows\System32\drivers\tcpip.sys
    2012-03-21 00:44:1298688----a-w-C:\Windows\System32\drivers\NisDrvWFP.sys
    2012-03-21 00:44:12203888----a-w-C:\Windows\System32\drivers\MpFilter.sys
    2012-03-17 07:58:5775120----a-w-C:\Windows\System32\drivers\partmgr.sys
    .
    ============= FINISH: 18:40:01.28 ===============
  16. Tratios Newcomer, in training Posts: 23

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 9/8/2011 7:42:40 AM
    System Uptime: 6/10/2012 5:26:39 PM (1 hours ago)
    .
    Motherboard: Dell Inc. | |
    Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz | U2E1 | 1178/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 59 GiB total, 18.882 GiB free.
    D: is FIXED (NTFS) - 397 GiB total, 388.258 GiB free.
    E: is CDROM (CDFS)
    F: is CDROM ()
    G: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP122: 6/10/2012 3:00:37 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Reader 9.2
    Advanced Audio FX Engine
    Amazon Add to Wish List IE Extension 1.2
    Apple Application Support
    Apple Software Update
    ATI Catalyst Control Center
    Bing Bar
    Canon IJ Network Scan Utility
    Canon IJ Network Tool
    Canon MP Navigator EX 4.0
    Canon My Printer
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Complete Care Business Service Agreement
    Complete Care Consumer Service Agreement
    Consumer In-Home Service Agreement
    Coupon Printer for Windows
    DAEMON Tools Lite
    Dell DataSafe Online
    Dell Home Systems Service Agreement
    Google Chrome
    GoToAssist 8.0.0.514
    IrfanView (remove only)
    Java Auto Updater
    Java(TM) 6 Update 26
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.61.0.1400
    Microsoft Choice Guard
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    MSVCRT
    Picaboo X
    PowerDVD DX
    QualXServ Service Agreement
    QuickTime
    Realtek High Definition Audio Driver
    Roxio Burn
    SafeConnect
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Skins
    Skype™ 5.9
    Spelling Dictionaries Support For Adobe Reader 9
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    VLC media player 1.1.11
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/10/2012 6:05:03 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
    6/10/2012 5:28:09 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
    6/10/2012 5:28:09 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
    6/10/2012 5:27:27 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
    6/10/2012 5:27:26 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
    6/10/2012 5:27:20 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
    6/10/2012 3:21:55 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:560 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 3:18:32 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:576 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 3:00:21 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: The service has not been started.
    6/10/2012 2:58:27 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:572 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 2:48:18 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:560 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 2:45:25 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:560 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 2:42:42 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:480 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 0.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 0.0.0.0
    6/10/2012 2:42:14 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    6/10/2012 2:42:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    6/10/2012 2:42:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    6/10/2012 2:42:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    6/10/2012 2:42:07 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
    6/10/2012 2:42:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    6/10/2012 2:41:48 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6
    6/10/2012 2:41:47 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    6/10/2012 2:39:39 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:564 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 2:36:43 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:556 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 2:33:44 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:Win64/Sirefef.Y&threatid=2147655285 Name: Trojan:Win64/Sirefef.Y ID: 2147655285 Severity: Severe Category: Trojan Path: containerfile:_C:\Windows\System32\services.exe;file:_C:\Windows\System32\services.exe->731;process:_pid:556 Detection Origin: Local machine Detection Type: Concrete Detection Source: System User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\system32\services.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x800704ec Error description: This program is blocked by group policy. For more information, contact your system administrator. Signature Version: AV: 1.127.1715.0, AS: 1.127.1715.0, NIS: 11.0.0.0 Engine Version: AM: 1.1.8403.0, NIS: 2.0.8001.0
    6/10/2012 1:25:09 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
    .
    ==== End Of File ===========================
  17. Broni Malware Annihilator Posts: 39,375   +177

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  18. Tratios Newcomer, in training Posts: 23

    Ok everyone is uploaded now.

    Ok spoken too soon off to the next step.
  19. Tratios Newcomer, in training Posts: 23

    I disabled Microsoft Security Essentials per the instructions but Combofix shows a warning that they are still active. Do I need to reboot before MSE finally spots even though it does not show any active scanners.
  20. Broni Malware Annihilator Posts: 39,375   +177

    If you disabled it go ahead and run Combofix anyway.