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Netflix won't stay fullscreen

By circusboy01
Jun 5, 2012
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  1. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    Ok, I just googled wiPlayer & of all the images I saw, I 'm showing this one http://i573.photobucket.com/albums/ss175/carusom71/Error.jpg
    You might try what it says,I dunno. I'll conrtinue looking.
    I just now found this,too http://forums.silverlight.net/t/55198.aspx/4/10
     
  2. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    Right click on the Netflix icon on your desktop and select properties. Do you see an URL or the name of some executable & the URL? For the former, the default browser opens up when you double-click on the icon. And you can press Alt to bring up the menu and select Help. You should see "About Firefox" or "About Internet Explorer". Chrome is a bit different. Click on the wrench icon, then you'll see "About Google Chrome".


    Do you recall if some program/device driver got updated before this problem?
     
  3. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Rabbit01 I double clicked the icon and found that netflix opens up in Google Chrome. Right clicked it went to properties and found the URL http:/movies.netflix.com/WiHome?Inkctr=mhwn The I could be a capital I I or a lower case l L they are identical so I guess its either says Ink or it's an abbreviation for Link. is there a url rule of thumb for I or l ;0)

    Almost forgot. What's my next step, and I don't see Alt anywhere.
    Me again. It's one of those I'd forget my head if it wasn't attached to my neck kind of days.
    Last question honest. If I wanted to change Netflix from GC to another browser. How would I do that?
     
  4. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    Evidently Google Chrome is your default browser. If you make another browser your default,it'll open up in it. They'll correct me if I'm wrong.
     
  5. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39


    Don't worry about ALT. You've determined the default browser used, so we can move onto the next step of changing it to something else.

    Click Start, then type in Set Your Default Programs. Click on that. If you want Firefox to be your default browser, then click on it and at the bottom click on "Set this program as default". Do that for IE, if that's what you want to be the default browser.
     
  6. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Bad news. I changed default to FF. Picture still shrunk. Should I try IE? I really don't want IE as my default. But if it will fix the problem, I'll live with it.
     
  7. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    Just to check things out,you can set IE as your default & then afterwards you can reset whatever browser you want as your default.
     
  8. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    Yes, that or copy the URL and paste that into IE and see whether the movies play the way you want. If it works, then you can change the properties of the Netflix icon where double-clicking on it will open Netflix streaming in IE, w/o changing your default browser.

    The existing property will be replaced by the following. Replace Netflix URL w/ the actual URL.

    "C:\Program Files (x86)\Internet Explorer\iexplore.exe" "Netflix URL"
     
  9. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Changed default to IE .Same old problem. Going to try the copy and paste like Rabbit suggested. If that doesnt work, since I've got everything I want saved to a Flashdrive I'm going to bring my computer back to factory settings.
     
  10. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Same old thing. "The curse of the shrinking screen."
    I'm seriously thinking about bringing my PC back to factory settings. Then I could call Netflix and tell them what I did. I could get Netflix again and maybe this time it would work like it should.
     
  11. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    Have you tried contacting them? It might be their problem & not yours.
     
     
  12. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    Maybe something less drastic and use system restore to go back to the day when things were working?
     
  13. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    That's a really good idea.
     
  14. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    I wouldn't know how far to go back. Don't remember when it last worked correctly.
     
  15. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    The weird thing is that according to post #34, he's also having problem w/ playing DVD full screen. But who knows, maybe fixing the streaming issue will resolve the other.
     
  16. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    That's right. When I play a DVD with WMP the screen shrinks also, and that has nothing to do with Netflix. Guess maybe I'll just go back as far as I can with system restore.
     
  17. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    I'd try contacting Netflix before a system restore. I'd hate to see it be their problem after you restored it & it still happens.Just a thought.
     
  18. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    That would make sense if it were just a streaming problem.But the screen also shrinks when I play a DVD, which uses WMP. which had nothing to do with Netflix.
     
  19. learninmypc

    learninmypc TS Evangelist Posts: 5,385   +240

    Well, if it was me,I'd still contact them,but will let you decide for yourself.:)
     
  20. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    I called customer support. I had them cancel my subscription, then start it up again. Figured that might make it start working properly. It didn't help at all. So I guess the faults with my computer Going to see if I can take system restore back at least 3 weeks, or even a month if possible. Unless someone has something else I could try asking customer support to do.
     
  21. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    You mentioned something about playing DVD in Winamp? How do you do that? I didn't know it does that. You installed any codec pack (K-lite, CCCP, etc.) on your computer?
     
  22. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    I must have been remembering wrong. I just tried to play a DVD using Winamp, and couldn't do it I guess it was videos I was thinking about. 2 or 3 days ago I downloaded and installed a Windows 7 codex update from Filehippo. As far as I can remember, I haven't installed anything like K-lite or CCCP.
     
  23. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Well. It looks like I'm going to have to wait until July 7th before they cancel my subscription. I thought they would do it tonight. But they wont do it until July 7th because I'm payed up until then. So if a system restore doesn't work I'll have to wait until July to see if canceling and resubscribing does any good. Okay. off to do a system restore
     
  24. circusboy01

    circusboy01 TS Enthusiast Topic Starter Posts: 878   +12

    Well. I can forget about system restore. It will only go back as far as 6/13, and I know the thing started messing up long before that. Looks like bringing my computer back to factory setting is the only thing I got left. But I'm going to wait until tomorrow. Maybe someone will have a brainstorm, before then. I know I still got the cancel resubscribe in July going for me. But I really don't have a lot of faith that it's going to work.
     
  25. Rabbit01

    Rabbit01 TS Booster Posts: 902   +39

    So codec pack has been working well, then something happened and you started to experience the problem?
     


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