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Netflix won't stay fullscreen

Discussion in 'Software Apps' started by circusboy01, Jun 5, 2012.

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  1. learninmypc TechSpot Guru Posts: 3,031   +100

    Have you tried contacting them? It might be their problem & not yours.
  2. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    Maybe something less drastic and use system restore to go back to the day when things were working?
  3. circusboy01 TechSpot Enthusiast Posts: 666

    That's a really good idea.
  4. circusboy01 TechSpot Enthusiast Posts: 666

    I wouldn't know how far to go back. Don't remember when it last worked correctly.
  5. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    The weird thing is that according to post #34, he's also having problem w/ playing DVD full screen. But who knows, maybe fixing the streaming issue will resolve the other.
  6. circusboy01 TechSpot Enthusiast Posts: 666

    That's right. When I play a DVD with WMP the screen shrinks also, and that has nothing to do with Netflix. Guess maybe I'll just go back as far as I can with system restore.
     
  7. learninmypc TechSpot Guru Posts: 3,031   +100

    I'd try contacting Netflix before a system restore. I'd hate to see it be their problem after you restored it & it still happens.Just a thought.
  8. circusboy01 TechSpot Enthusiast Posts: 666

    That would make sense if it were just a streaming problem.But the screen also shrinks when I play a DVD, which uses WMP. which had nothing to do with Netflix.
  9. learninmypc TechSpot Guru Posts: 3,031   +100

    Well, if it was me,I'd still contact them,but will let you decide for yourself.:)
  10. circusboy01 TechSpot Enthusiast Posts: 666

    I called customer support. I had them cancel my subscription, then start it up again. Figured that might make it start working properly. It didn't help at all. So I guess the faults with my computer Going to see if I can take system restore back at least 3 weeks, or even a month if possible. Unless someone has something else I could try asking customer support to do.
  11. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    You mentioned something about playing DVD in Winamp? How do you do that? I didn't know it does that. You installed any codec pack (K-lite, CCCP, etc.) on your computer?
  12. circusboy01 TechSpot Enthusiast Posts: 666

    I must have been remembering wrong. I just tried to play a DVD using Winamp, and couldn't do it I guess it was videos I was thinking about. 2 or 3 days ago I downloaded and installed a Windows 7 codex update from Filehippo. As far as I can remember, I haven't installed anything like K-lite or CCCP.
  13. circusboy01 TechSpot Enthusiast Posts: 666

    Well. It looks like I'm going to have to wait until July 7th before they cancel my subscription. I thought they would do it tonight. But they wont do it until July 7th because I'm payed up until then. So if a system restore doesn't work I'll have to wait until July to see if canceling and resubscribing does any good. Okay. off to do a system restore
  14. circusboy01 TechSpot Enthusiast Posts: 666

    Well. I can forget about system restore. It will only go back as far as 6/13, and I know the thing started messing up long before that. Looks like bringing my computer back to factory setting is the only thing I got left. But I'm going to wait until tomorrow. Maybe someone will have a brainstorm, before then. I know I still got the cancel resubscribe in July going for me. But I really don't have a lot of faith that it's going to work.
  15. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    So codec pack has been working well, then something happened and you started to experience the problem?
  16. circusboy01 TechSpot Enthusiast Posts: 666

    I'm not really sure. Iv'e installed codec for windows 7 before, and just like with the last one I installed the other day. I can't tell a bit of difference in how my computer runs. Sorry I can't be of more help.
  17. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    I'm thinking your problem is video related, but not sure what else to try at this point...other than the following two things.

    Does enabling or disabling hardware acceleration in the Silverlight config makes any difference in Netflix streaming?

    Does disabling the codec pack resolve any video/DVD playback issues?

    Attached Files:

  18. circusboy01 TechSpot Enthusiast Posts: 666

    Not sure how to enable, or disable hardware acc.in Silver. Also don't know how to disable the codec pack. You say it might be video related.
    .All my youtube videos play in Real Player and Miro, on full screen, no problem. Of course that could be because they are only 21/2 to 3 minutes long. So maybe they just don't have time to mess up.There were some codec for windows 7 offered to me through.Filehippo in the past, that I did not download. Wasn't sure what they were Could it be that my problem is I don't have all the codec installed? .

    Now I have another problem. It just started happening with this post. So I'm not going to bother starting a new thread. My little blinking line keeps dissapearing. I can type about 2 1/2 to 5 words, and my keyboard stops working. I have to left click at the end of the last word, to get the little line blinking again, so I can continue typing. ???. .
  19. Rabbit01 TechSpot Enthusiast Posts: 763   +12

    You should be able to right click on the video to bring up the config screen. I tested it w/ this video : http://www.iis.net/media/experiencesmoothstreaming

    You probably have all the necessary codec installed. Otherwise you won't be able to play any videos. Whether those are somehow affecting the full screen playback of your DVD, I just don't know.

    Keyboards do fail. The volume dial of my current Logitech keyboard stopped working right a while back. I can't adjust the volume by one unit. For example, it'll go from 12 to 16, instead of 13. Took it apart & used compressed air, didn't work.
  20. learninmypc TechSpot Guru Posts: 3,031   +100

    Might it be an infection on his pc causing the playback problem? Just curious is all.