New WD external drive not being read on XP

By constantobstacl
Dec 6, 2008
Topic Status:
Not open for further replies.
  1. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    haha.. i have nti cd/DVD maker as well (version: platinum 7.7.0.1100 if need compare)

    On my version you click Copy. Then for source select Image Reader

    Now click to Step 2. When it prompts for file change the file type pull down to iso.
  2. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Ahh OK! I'll try that! Thank you!! :D
    LOL...mine is Platinum Version 7.0.0.2201, considering not using this comp for over 2yrs lol :)
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    btw.. general advise for all usb drives connected to your computers.

    When the drive is connected:

    Start->run, enter devmgmt.msc to open Device Manager (just another method to open it)

    Under Disk Drives, select the USB drive, rt click Properties. Click Policies and check Optimize for quick removal.

    Your drive won't perform quite as fast but this will greatly reduce the odds of accidentally corrupting the drive in future if your system crashes or the drive is ever disconnected abruptly
  4. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Wow! I see Acronis on my HP! It has life again lol
    My options are:
    "Acronis True Image Home (Full Version)"
    and
    "Windows"

    I choose the 1st? And I should have my new WD external drive plugged back into the HP PC?
  5. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    yes. is it connected to HP already? as not sure when acronis does device detection but you want Full Version. Then you click backup to start the wizard and see bacup options . if by chance USB disk not there you may need shut down and restart w/devcie already connected at power up
  6. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Ok I'll just connect it then and reboot...then choose Full Version
    Thank you!
  7. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Update: On my Boot Menu, I now see the WD external drive! I never did before!
  8. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Im at backup options. I am so happy and excited! lol.
    Is there a big difference between "My Computer" and "My Data"
    I know with the 2nd you can choose manually, but what happens if you pick "My Computer" and what does it include/exclude?
  9. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    btw.. you're ahead of me as don't specific instructions and don't have actually have same version here as you.. but download User Guide

    see Chapter 5.3.1 to select and backup My Computer. Remember to only select HP harddrive/partitions for backup (not USB itself) and click sector-by-sector

    refer back here in a few minutes for add'l info for wizard

    /** EDIT 1 **/
    Waiting for my other computer to reboot….. in the meantime and Btw.. normally to do full backup you could just select my computer, select the hp hard drive and NOT select sector-by-sector as this would then back up all files/folders/etc but not unused disk space and a couple system things not neededd. HOWEVER, for your case now, who knows what’s corrupted and if might need to recover some currently unused disk space is it is best to do sector-by-sector tho will take longer to run.

    And another btw.. never disconnect usb drive unless 1) computer has shut down or 2) you use the safely remove hardware icon and first STOP the device. If it says can’t stop it now you must first shutdown. You otherwise risk corruption.
  10. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    I am at the end of the options for the Backup Wizard, but will not press Proceed yet.
    I chose sector-by sector, and my backup file is set to save to Drive G: (my WD external drive!)

    The summary of what is to be performed is as follows:

    # of Operations: 2
    1. Creating Partition Image:
    Hard Disk: 2
    Drive Letter: C:
    File System: NTFS
    Volume Label: HP_PAVILION
    Size: 272GB

    2. Saving Partition Structure:
    Hard Disk: 2

    and no other info....(??)
  11. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    verifying a couple things check back in a few minutes

    /EDIT/
    OK. note 2 pics attached

    2nd jpg is prior to my clicking Proceed (sounds like you Proceeded?)

    Note i have Operations 2, 3 and 4 as my hard disk has 3 partitions on it so if yours only had one partition would expect to see only ops 1 and 2

    In first jpg note that i have the disk and all partitions selected as well as the sector-by-sector check box

    /AND EDIT2***/
    I need some dinner lol... further reply may be slow response and limited in length :)
     
  12. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    I havent proceeded yet, but am about to. Just comparing yours, its a bit different.

    -I chose "My Computer", then in Partitions, under "Disk 2" I chose my C; drive (G: is listed under Disk 1), chose sector-to-sector, so size went from 228.4 to 272GB.
    -Chose backup location G:\MyBackup.tib
    -Backup Method: Incremental
    -Backup Options: no changes
    Summary: as per above.

    OK...I pressed Proceed and I got this: This is the trial version of ATI Home. It is not possible to commit the options you have selected. To purchase...."


    Wahhhhhhhhhhhhhhh! See why I have the name I do?? :(
  13. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Oh, Enjoy your dinner, please! You deserve it
  14. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    I'm surprised you didn't get an error message. you definitely need full backup marked there.
  15. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    Well that was the recommended option, and it stated that if this was the first time doing a backup, it would do a full backup.
    I will try choosing full and see what happens!
  16. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    ^ Still the same error message that this is the trial version
  17. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    btw.. here's info on sector-by-sector not that the info helps.

    For the immediate.. go back to the backup options and uncheck sector by sector. may as well do full normal backup and can then decide the rest. Am guessing at least THAT is in trial version
  18. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    I tried without sector-by-sector twice--one as full backup method and one as incremental. I am still getting the trail version message.
     
  19. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    well....

    1. you really do want sector by sector for your case
    2. their site doesn't indicated what;s in/not in trial version (darn it)
    3. But i can attest to the versatility and how useful this tool is
    - to do regular backups (so of course you wouldn't be face losing a whole drive) ;)
    - to ghost backups (like now) to easily save/restore your disk

    4. not sure what else to recommend other then bite the bullet and buy a license

    /edit/
    guess u'd need to buy the license on other computer. Apply it to unlock your copy. Build a new rescue disk (should now be unlocked) and recover HP computer. When HP is finally back up and running you can then install on HP and uninstall on 2nd computer would think
  20. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    At a time where I'm broke, at Christmas, and just got laid off?? I'm going to buy a full version software for, I think, the first time, lol. I'll have to do that now and go from there. Thank you!!
  21. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    you mean I can't buy it on the generic PC, and place the Serial # when I boot up the disc on the HP?
  22. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    oh.. if the rescue media is prompting for a serial number then yes, sure, u should be able to do that (didn't know it prompted you)

    if you want to save a few bucks, you could look only for version 11 sales, probably need order it and wait for box to arrive.. just fyi

    not sure all that's different v11 vs. what you have.. but i use v11 so i know it meets immediate needs.. but maybe extra features worth extra $$. don't know
  23. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

    actually I cant recall when/where it did, it was probably during installation
  24. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    if you google acronis true image discount coupon 2009 you should also find 10% maybe more purchases available thru online coupon retailers
  25. constantobstacl

    constantobstacl Newcomer, in training Topic Starter Posts: 88

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