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Newdot.dll file error

By franklampard8
Jan 18, 2007
  1. Ever since I get this newdot.dll file error upon startup, My pc has acted sluggish, and now I can't download any music files to my mp3. I have used three different programs including windows media player? I have recently removed that file from add/remove programs. Anybody?
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I have moved your thread from the introduce yourself forum.

    I think your system may be infected.

    Go and read this thread HERE, then post a HJT log as an attachment into this thread.

    Regards Howard :wave: :wave:

    This thread is for the use of franklampard8 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. franklampard8

    franklampard8 TS Rookie Topic Starter

    attached is the log of hjt.

    attached is the log of hjt.

    thanks for the help!!
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your system is infected with malware.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Click Start/Control Panel/Add/Remove Programs and uninstall: New.net Application or New.net Domains
    If neither is listed, download and run this: www.new.net/support/uninstall6_38.exe

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll

    Click on the fix checked button.

    Close HJT.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\VirtualDNS.dll

    Once your system has rebooted, rehide your protected OS files.

    Go HERE and follow the instructions exactly, then post fresh HJT and AVG Antispyware logs.

    Regards Howard :)

    This thread is for the use of franklampard8 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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