No audio device installed?

What?

When asking support please use clear English
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Also read here: http://www.techspot.com/vb/post746086-15.html

I have a toshiba satelllite laptop with a windows vista OS which I have restored so many times, but today i run into a little problem with the sound device. I got the " no sound device is installed" message. I read all the previous comments from this forum but none of them helped since in my case the sound driver was not even listed in the device manager as an option, and also the bios configuration was fine since it had the onboard sound enable. My approach to remedy this situation with the sound was to use the recovery and application drivers cd that came with the computer and re-install the audio driver. Once I did that the OS restarted to to configure the changes and finally I had the audio driver appeared in the device manager list which also automatically enabled my audio device.

Refer to quote :rolleyes:

I need help with the same problem. I have had an Asus laptop for years, with sound working. Recently, I got a error, that I could not read the user profile. Before that, I was in iTunes, watching video podcasts. The computer froze, had to force it to shut down. After all of that, I noticed that the only sound I got was from DVD/Music Files/Video Files. All other sound now does not work. The computer says there is no sound device. Even streaming video does not work! Is there some way to fix this WITHOUT going into the BIOS?

I lost my sound after reinstalling windows xp home. It took me two days, but, after a whole lot of research and REALLY reading everything and anything that had to do with my computer, I finaly figured it out.Power on the system and press <DEL> during the post (power on self test) to enter BIOS set up utility.Choose"Load Optimized Defaults, Press Y and save. For recommended optimal performance.This sould give you back your sound. Got it from my mother board easy installation guide. However if you don't have one you can down load one through your mother board manufacture.

No Avail

I tried what u said Raven98 but unfortunately it doesnt seem to work. I am practically ripping my hair out since i cant seem to solve this problem. My computer moniter is a hpPaviliona1330n. my system is a Microsoft Windows XP pro version sevrice pack 3. I am waiting for a solution to my, and i believe many others, problem with the audio of my system.

@HopelessInTech

Check Problem Devices report

• Make sure all your devices are connected and powered on
• Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
• Click Problem Devices. Anything appear?
• If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

Generate and attach a DirectX report

• click Start->Run, enter dxdiag
• Notice progress in lower left window corner
• When done, click Save Information button and save to your Desktop
• In TechSpot, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)

Hey LookinAround,

What's in my problem devices includes :

Multimedia Audio Controller PCI\VEN_8086&DEV_24D5&SUBSYS_A0021458&REV_02\3&13C0B0C5&0&FD The drivers for this device are not installed.

PCI Simple Communications Controller PCI\VEN_14F1&DEV_2F20&SUBSYS_200014F1&REV_00\4&1F7DBC9F&0&10F0 The drivers for this device are not installed.

No idea how to fix this, but my speakers and desktop are both fujitsu siemens. If you need any more info that's cool.

cheers for help.


edit: I was on windows xp when this computer was first bought, I then used linux for a while and went back to windows xp service pack 3.
Also, not sure if this has anything to do with it, but i'm using a television as my monitor, but like I said i'm using speakers.

Hi GraysonKIDD

Please also tell me the make and exact model of your computer. Thx

It's a Fujitsu Siemens; The model number is = GA-8I848PM.

I'll add a dxdiag with all info on pc

As you can see, it says there is no soundcard, i'm definite there is one, considering it worked before I went from linux -> win xp.

The dxdiag message about "no sound card" is misleading.. It really means "No working sound card". In your case, the sound card hardware is being detected. I'm pretty sure that's what this is in dxdiag under System Devices

Code:

     Name: Multimedia Audio Controller
Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_A0021458&REV_02\3&13C0B0C5&0&FD

But there's currently no driver for it. Go to the Fujitsu support site here, give it your serial number or product info to find the drivers. Download/install the audio driver. Let me know if that fixes it

Thanks lookinaround! helpful, hopefully this works too, I guess i've been looking for too advanced fixes, when it may just be this simple fix.
I know this sounds stupid, but what am I to type in? (the serial you mentioned/ product info?)
thanks again.

No worries.

Just go to that support website.. i think you'll find instructions and FAQ and how to find things by serial number...

Or just use the option to find by product and select your product info

Hey again.

Hmm, I downloaded a serial finder from the fujitsu support area and it came up with

Product: GA-8I848PM
Serial-Number: -not available-
Mainboard: GA-8I848PM
Operating System: Microsoft Windows XP Home Edition - Service Pack 3.

So no serial code? How annoying >_<

forgot to say, considering I had no serial code I just typed in GA-8I848PM and still can't see anywhere to download a sound driver >_<

There may be a tag on computer with S/N (usually back of workstations or bottom of laptops) or maybe just easier to try and find it by Product (rather then S/N)

Ok, I have an SCOVERY EasyGate, The only drivers which are available to download from the page it takes me to are Flash BIOS Update Disk? Is this a driver which I need to sort out this problem?

Wow. What a lousy support site

Yea, i only see Flash BIOS for that model and even that was hard to find! (and unfortunately that BIOS thing won;t help)

You might try their Desktop update program which might be able to find the driver for you
> Go to their contacts page
> Then i see in the column along the right a Automatic Drive Update link you'll have to click and try yourself

Also try opening Device Manager, look for a device with a Yellow icon. Probably under Sound or Other devices. Rt click Update and see if windows can find the driver

I'm outta here for awhile but let me know if any success or not. (fingers crossed)

no luck, fujitsu siemens desktop updater can't be used on my model of pc. How useful, guess the moral is, never buy a fujitsu.. bad service I guess, can't even find a uk support line.. you got any other ideas? I think i'm just gonna get a new pc, I was gonna upgrade this one with a new hard drive, graphics card etc. but will replacing the sound card in my pc be able to fix this?

But to be honest, I'd rather just be able to fix this and upgrade it without buying a whole new desktop >_<