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No audio device installed?

By raven96
Dec 6, 2005
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  1. HopelessInTech

    HopelessInTech Newcomer, in training

    No Avail

    I tried what u said Raven98 but unfortunately it doesnt seem to work. I am practically ripping my hair out since i cant seem to solve this problem. My computer moniter is a hpPaviliona1330n. my system is a Microsoft Windows XP pro version sevrice pack 3. I am waiting for a solution to my, and i believe many others, problem with the audio of my system.
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    @HopelessInTech

    Check Problem Devices report
    • Make sure all your devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

    Generate and attach a DirectX report
    • click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
  3. GraysonKIDD

    GraysonKIDD Newcomer, in training

    Hey LookinAround,

    What's in my problem devices includes :

    Multimedia Audio Controller PCI\VEN_8086&DEV_24D5&SUBSYS_A0021458&REV_02\3&13C0B0C5&0&FD The drivers for this device are not installed.

    PCI Simple Communications Controller PCI\VEN_14F1&DEV_2F20&SUBSYS_200014F1&REV_00\4&1F7DBC9F&0&10F0 The drivers for this device are not installed.

    No idea how to fix this, but my speakers and desktop are both fujitsu siemens. If you need any more info that's cool.

    cheers for help.


    edit: I was on windows xp when this computer was first bought, I then used linux for a while and went back to windows xp service pack 3.
    Also, not sure if this has anything to do with it, but i'm using a television as my monitor, but like I said i'm using speakers.
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Hi GraysonKIDD

    Please also tell me the make and exact model of your computer. Thx
  5. GraysonKIDD

    GraysonKIDD Newcomer, in training

    It's a Fujitsu Siemens; The model number is = GA-8I848PM.

    I'll add a dxdiag with all info on pc :)

    As you can see, it says there is no soundcard, i'm definite there is one, considering it worked before I went from linux -> win xp. :)

    Attached Files:

  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    The dxdiag message about "no sound card" is misleading.. It really means "No working sound card". In your case, the sound card hardware is being detected. I'm pretty sure that's what this is in dxdiag under System Devices
    Code:
         Name: Multimedia Audio Controller
    Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_A0021458&REV_02\3&13C0B0C5&0&FD
    But there's currently no driver for it. Go to the Fujitsu support site here, give it your serial number or product info to find the drivers. Download/install the audio driver. Let me know if that fixes it :)
  7. GraysonKIDD

    GraysonKIDD Newcomer, in training

    Thanks lookinaround! :) helpful, hopefully this works too, I guess i've been looking for too advanced fixes, when it may just be this simple fix.
    I know this sounds stupid, but what am I to type in? (the serial you mentioned/ product info?)
    thanks again.
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    No worries.

    Just go to that support website.. i think you'll find instructions and FAQ and how to find things by serial number...

    Or just use the option to find by product and select your product info
  9. GraysonKIDD

    GraysonKIDD Newcomer, in training

    Hey again.

    Hmm, I downloaded a serial finder from the fujitsu support area and it came up with

    Product: GA-8I848PM
    Serial-Number: -not available-
    Mainboard: GA-8I848PM
    Operating System: Microsoft Windows XP Home Edition - Service Pack 3.

    So no serial code? How annoying >_<

    forgot to say, considering I had no serial code I just typed in GA-8I848PM and still can't see anywhere to download a sound driver >_<
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    There may be a tag on computer with S/N (usually back of workstations or bottom of laptops) or maybe just easier to try and find it by Product (rather then S/N)
  11. GraysonKIDD

    GraysonKIDD Newcomer, in training

    Ok, I have an SCOVERY EasyGate, The only drivers which are available to download from the page it takes me to are Flash BIOS Update Disk? Is this a driver which I need to sort out this problem?
     
  12. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Wow. What a lousy support site :(

    Yea, i only see Flash BIOS for that model and even that was hard to find! (and unfortunately that BIOS thing won;t help)

    You might try their Desktop update program which might be able to find the driver for you
    > Go to their contacts page
    > Then i see in the column along the right a Automatic Drive Update link you'll have to click and try yourself

    Also try opening Device Manager, look for a device with a Yellow icon. Probably under Sound or Other devices. Rt click Update and see if windows can find the driver
  13. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    I'm outta here for awhile but let me know if any success or not. (fingers crossed)
  14. GraysonKIDD

    GraysonKIDD Newcomer, in training

    no luck, fujitsu siemens desktop updater can't be used on my model of pc. How useful, guess the moral is, never buy a fujitsu.. bad service I guess, can't even find a uk support line.. you got any other ideas? I think i'm just gonna get a new pc, I was gonna upgrade this one with a new hard drive, graphics card etc. but will replacing the sound card in my pc be able to fix this?
  15. GraysonKIDD

    GraysonKIDD Newcomer, in training

    But to be honest, I'd rather just be able to fix this and upgrade it without buying a whole new desktop >_<
  16. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    OK. We'll try this from a different approach but first a couple things

    1) In worst case, google USB sound card. If you're looking for basic sound, an addon USB sound card can usually be purchased for cheap

    2) Have you tried driver update via Device Manager yet? (see my last post for instructions)

    If DevMgr, doesn't work I'll see if i can find you a driver based on the sound card's Hardware ID i can see in dxdiag. But do also try Device Manager, Update
  17. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    You may be in luck (fingers crossed). Try this

    > Go to Realtek download site here
    > Click AC'97 Audio Codecs and accept the terms
    > Now look for XP driver version
    ====> It's version A4.06
    ====> Download the first one in the list (Executable version)
    ====> Once it's downloaded simply run the EXE file
    nelle likes this.
  18. GraysonKIDD

    GraysonKIDD Newcomer, in training

    Thanks for all your help, and time put into it!
    This fixed it, sound working greaaaaaat now! :D
  19. zashyrae

    zashyrae Newcomer, in training

    hi Lookinaround. got the same problem here.

    i followed this as youve told graysinKIDD
    Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    Click Problem Devices. Anything appear?

    i clicked the SOUND Device but no text appeared on the right side of the screen.
    what should i do?
    how will i know the exact model of my computer, the mainboard and serial number. please help.
    thank you very much
  20. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Hi zashyrae

    Your post didn't indicate if anything appeared in the Problem Device Report?? Let me give fresh instructions (including a dxdiag report) to start

    List any Problem Devices
    • Make sure all your devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

    Generate and attach a DirectX report
    • click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
  21. zashyrae

    zashyrae Newcomer, in training



    it says that no sound card was found =(
  22. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Please pay close attention to my instructions in my last post

    1) Problem Devices will either show nothing or displays lines of text? Which is it? Show me if anything appears

    2) When you run dxdiag you need to SAVE it and attach a copy. There's detail in the report i need to see. What you see "no sound card" only means its not working. i need to see the report please following my instructions

    Please read and follow each line of instruction carefully and follow it
  23. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    btw... On re-reading this, also be sure to note for msinfo32 Problem Device Reprot

    When you run msinfo32, you should be clicking Problem Devices and not on Sound Device and report if anything appears
  24. Hia Seang Lye

    Hia Seang Lye Newcomer, in training

    No Audio device installed in Dell XP computer

    1) Run Dell Resource CD
    2) It would pause at screen showing [Utilities] [Drivers] [Diagnostics] …
    3) Click onto [Drivers]
    4) It would show new screen with [Audio Drivers]
    /xxxxxx rev x
    /yyyyyy rev y
    zzzzzzz rev z
    5) Only click onto those with ticks (that is /).
    6) Click onto / and it would show new screen. Look for [Extract Files] or [Files be Extracted] and click with mouse button. It would do the rest of installation and audio device installed. Apply to any other device such as Video, NIC, etc.
  25. RollerGirl

    RollerGirl Newcomer, in training

    Multimedia Audio Controller PCI\VEN_1039&DEV_7012&SUBSYS_831F1033&REV_A0\3&61AAA01&0&17 The drivers for this device are not installed.

    This problem is driving my mad! Have been trying everything said on the net & trying this. Please Help. x

    Attached Files:



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