No audio device installed?

Try reinstalling the audio driver. Look on the emachine support download site and lookup your computer model for the drivers

Multimedia Audio Controller PCI\VEN_8086&DEV_24C5&SUBSYS_217914A4&REV_02\3&13C0B0C5&0&FD The drivers for this device are not installed.
USB Device USB\VID_093A&PID_2628\5&5955AD9&0&1 The drivers for this device are not installed.

ive read all the past post and i still dont have any sound.. nothing is working at all,ive tried everything..i hope you can help me solve my problem

Hi Kingtaoist

It appears you have an HP Compaq D220 Microtower PC? It's driver page is HERE. Download and install the Driver Audio you'll find on that page.

Do you also have a webcam not working?? It looks like you might also have an iLook 300 webcam?

yeah.. tnx
are you some kind of genius?? tnx man
how'd you know all this stuff? can i apply as your apprentice or something?

He simply opened the DXdiag.txt file you attached to your post and read the first few lines. It tells the make and model of your computer.

Ok I have Dell E310 using xp home. When I go into Device Manag, under Sound, Video and game controllers I have the following:

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Unimodem Half-Duplex Audio Device
Video Codecs

None of these have a yellow question mark in front of them. I recently had my computer set back to factory settings. Everything is working perfectly but the audio/sound. Please help me.

Hi Rema

Check the BIOS setup menu on your computer. (To enter BIOS menu for Dell;s, start tapping the F2 key like once per second immediately on power up. You should enter BIOS after the Dell flash screen and before the Windows startup screen)

Look through all the BIOS setup screens. For desktops, is probably an onboard audio option. Make sure it's not Disabled.

It actually said Integrated Audio and yes, its on.

Hmmm...

List any Problem Devices

• Make sure devices are connected and powered on
• Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
• Click Problem Devices. Anything appear?
• If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
• On the other hand, if no devices are listed, tell me so

Generate and attach a DirectX report

• Click Start->Run, enter dxdiag and click OK
  ===> If you’re on a 32bit computer, dxdiag will launch on its own
  ===> If you’re on a 64bit computer, you’ll see 64-bit DxDiag. Click to launch dxdiag
• Notice progress in lower left window corner
• When done, click Save Information button and save to your Desktop
• In TechSpot window, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)

it wouldn't allow me to copy and paste so i took a picture...is that ok?

i got it to copy and paste!!!


Ethernet Controller PCI\VEN_8086&DEV_1064&SUBSYS_01C41028&REV_04\4&10BD256C&0&40F0 The drivers for this device are not installed.
PCI Device PCI\VEN_8086&DEV_2668&SUBSYS_01C41028&REV_04\3&172E68DD&0&D8 The drivers for this device are not installed.

Ah-HA! i think i see your problem (or at least a problem)

Your computer uses High Definition Audio. You're missing the driver for the Hi Def Audio controller so Windows can't detect any audio devices. For Hi Def Audio things connect like this

Windows <===> Hi Def Audio Controller <==> Hi Def Audio devices

Try this next: You should upgrade to SP3 (the driver is included in SP3). Or you need to install this MS KB if still using SP2 to get the driver (as i also see in dxdiag you're still running SP2)

/* edit */
btw.. you still need to install the ethernet driver for that machine too? Download that from the Dell support site for your computer model

Thank you. Ok, so im at the Microsoft support website and its telling me that a "hot fix download is available" here are my optionsthey list the Windows XP 2x)

Windows Server 2003 All (Global) x86 nosp UAA_HD_Audio_OOB_update
Windows 2000 All (Global) x86 sp4 UAA_HD_Audio_OOB_update
Windows XP All (Global) x86 sp1 UAA_HD_Audio_OOB_update
Windows XP All (Global) x86 sp1 UAA_HD_Audio_OOB_update

I just want o be sure because at the top it says if i download the wrong one, it can damage my system.

and for the ethernet controller...i dont see it here for my computer


http://support.dell.com/support/dow...D=DIM_PNT_P4_3100&os=WW1&osl=en&catid=&impid=

Hmm.. i don't know why they list 2 choices for XP but would GUESS either XP choice would be OK. Or maybe best to just upgrade to SP3 and the driver comes with the SP3 upgrade.

As for your ethernet, your ethernet controller is an Intel chip, so choose the Intel Driver listed on the dell page under Network

/* edit */
This is the device on the dell page Intel (R) PRO/100 VE Network Connection

btw... Once you get the HD Audio Controller installed, you should see a device named Microsoft UAA Bus Driver for High Definition Audio appear in Device Manager under System Devices and that PCI Device problem device report should disappear.

Also, once the audio controller is installed, if still no sound then try the Sigmatel driver on the Dell audio driver page

ok, i downloaded the ethernet controller. i decided to go with SP3. i can find it on the same site, correct?

No, run Windows Update. Windows Update should offer you the SP3 upgrade.

SP3 upgrade runs fine 99% of the time but always worth backing up any personal files first just for that 1% case

/* edit */
p.s. just be patient. takes awhile for the sp3 upgrade to complete

Ok, one more question before i download SP3: Which one is best?


Overview of Windows XP Service Pack 3.docx 97 KB
Overview of Windows XP Service Pack 3.pdf 324 KB
Overview of Windows XP Service Pack 3.xps 447 KB

Those 3 are just differently formatted documentation pages. You can also download sp3 directly from the microsoft download center our using Windows Update. Take a look HERE for SP3 instructions...

i'll be away for awhile but i'll check back later..