Bethesda Fix #1
Hello,
This is the first reply Bethesda gave me to fix my problem, it did not work, but may help others.
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Windows XP - Oblivion / Oblivion GOTY
Use the method below to create the cleanest install possible.
1. Click on Start, All Programs, Bethesda Softworks, Oblivion, and choose
Uninstall Oblivion.
2. Follow the prompts.
3. Once the uninstall is complete, close all of the open windows.
4. Double-click on My Computer and find the folder the program used to be
installed in.
5. Click on the program folder once to highlight it and press the DEL or Delete
key on the keyboard to send the folder to the Recycle Bin.
6. Next, open My Computer again and find the folder C:\Windows\Temp.
7. Once in this folder, Click on Tools, then Folder Options. Click on the View
tab, then click on Show hidden files and folder to place a check by it. Click on
Apply, then OK..
8. Click on Edit at the top of the screen, then Select All. Next click on File,
then Delete. Answer Yes or Yes to All to any of the prompts that appear.
9. Next, open My Computer again and find the folder C:\Documents and Settings.
10. Double-click on the folder named after your Windows login name (e.g. if
you're login is "Bob", then Double-click the folder named Bob)
11. Double-click the Local Settings folder.
12. Double-click the Temp folder.
13. Click on Edit at the top of the screen, then Select All. Next click on
File, then Delete. Answer Yes or Yes to All to any of the prompts that appear.
14. Once this is done, close all open windows.
15. Open My Documents\My Games\Oblivion and delete all the files in this folder
(except for the Saves folder if you want to keep your Saves).
16. Open C:\Program Files\InstallShield Installation Information. Delete the
folder named {35CB6715-41F8-4F99-8881-6FC75BF054B0} (Note: If this folder does
not exist, please skip this steps and continue to the next step.)
17. Empty the Recycle Bin. Double-click the Recycle Bin icon. Click on File and
Empty Recycle Bin.
18. Once this is done, close all open windows.
19. Go to Start, Run, and type in msconfig. Click on Selective Startup and
temporarily uncheck Load Startup Group Items. Click on Okay and Yes to restart.
20. Please note that the following instructions involve changes to the Windows
Registry. The Registry is a very sensitive part of Windows and removing or
editing the wrong value can cause a multitude of problems. Please make sure to
follow the instructions exactly to ensure a minimal chance of problems. If you
wish to make a backup of the registry before proceeding, please use the links
below to view Microsoft Support Articles describing how to backup the Windows
Registry.
For Windows XP: ***(Link Removed)***
**If you do not see a particular entry, skip that entry and move on to the next
entry until you complete this step.**
- Click Start, and Run.
- Type in "regedit".
- Click on the plus sign next to "HKEY_LOCAL_MACHINE"
- Click on the plus sign next to "Software"
- Click on the plus sign next to "Bethesda Softworks"
- Click once to highlight the "Oblivion" folder on the left side.
- Make sure that key is highlighted and hit the Delete key on the keyboard.
Choose Yes to confirm the delete.
- Click on the plus sign next to "HKEY_LOCAL_MACHINE"
- Click on the plus sign next to "Software"
- Click on the plus sign next to "Microsoft"
- Click on the plus sign next to "Windows"
- Click on the plus sign next to "CurrentVersion"
- Click on the plus sign next to "Uninstall"
- Click once to highlight the key on the left side: {35CB6715-41F8-4F99-8881-6FC75BF054B0}
- Make sure that key is highlighted and hit the Delete key on the keyboard.
Choose Yes to confirm the delete.
- Close the registry editor by clicking on Registry at the top and then click
Exit.
21. Place the Oblivion DVD into the drive and install the program.
22. Place the Knights of the Nine DVD (if being used) in the drive and install
the expansion. (Note: If you do not have Knights of the Nine on DVD, then skip
this step and continue to the next step.)
23. Place the Shivering Isles DVD (if being used) in the drive and install the
expansion. (Note: If you do not have Shivering Isles on DVD, then skip this
step and continue to the next step.)
24. Install any downloaded plugins.
25. Install the latest patch from:
***(Link Removed)***
. Only install the Oblivion patch if you are not using Shivering Isles. If you
are using Shivering Isles, then please do not install the Oblivion patch and
just install the Shivering Isles patch.
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I will reply when i try the next fix,
Mark.