TechSpot

[on-hold] Iexplore.exe multiple entries in task mgr

Inactive
By yale2500
Feb 17, 2011
  1. multiple explore.exe running in task mgr. iexplore.exe constantly goes higher sometime over 200000mb. computer is slow. have scanned with Avast and Malwarebytes and found nothing. i'm not an expert so i need help in plain english. i hope it is out there. i joined here because some the posts i read - people seemed to get real help. thanks john
     
  2. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    Welcome aboard [​IMG]

    What IE version?
    Does it happen with IE open, or closed?
     
  3. yale2500

    yale2500 TS Rookie Topic Starter

    Answers 2 your questions

    IE 8
    Happens when IE is open

    Thanks
     
  4. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    That's normal.
    IE8 will open two iexplore.exe processes from the get go and more of them with each new tab open.
    Any other issues?
     
  5. yale2500

    yale2500 TS Rookie Topic Starter

    iexplore.exe

    I've heard that iexplore should use about 40000K to 60000K worth of memory. I always have one of the iexplore.exe that continues to increase sometimes up to 200000K or more. This happens even if only 1 tab is open. I see this in task mgr. Like right it shows 130000K.

    Is this normal?
     
  6. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    Normally, you shouldn't be concerned with RAM usage, unless you have a limited amount of RAM.
    What you should be concerned with is CPU usage.

    Let's see...

    Please, post some computer info:
    - processor type, amount of RAM (hold Windows logo key [​IMG], hit Pause/Break key)
    - hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
    - security programs in use (antivirus, firewall)

    Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
    Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
    Click on View > Select Colunms.
    In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
    Go File>Save As, and save the report as Procexp.txt.
    Attach the file to your next reply.
     
  7. yale2500

    yale2500 TS Rookie Topic Starter

    System:
    Microsoft Windows XP Professional
    Version 2002
    Service Pack 3

    Compaq Evo
    Mobile Intel(R) Pentium(R)
    4 - M CPU 2.00GHz
    1.99 GHz, 512 MB of RAM

    Used space 16,237,817,856 bytes 15.1 GB
    Free space 3,766,030.336 bytes 3.50GB

    Capacity 20,003,848.192 bytes 18.6 GB

    I think I did it correctly - let me know
    Thank you
     

    Attached Files:

  8. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    Your CPU usage looks just fine.
    System Idle Process (CPU NOT used) is listed at 89.42%.

    I'd suggest getting more RAM though.
    An extra 512MB will help a lot.
     
  9. yale2500

    yale2500 TS Rookie Topic Starter

    Where do I get more Ram? Do you think I could put it in?
     
  10. Broni

    Broni Malware Annihilator Posts: 47,019   +255

  11. yale2500

    yale2500 TS Rookie Topic Starter

    The site you referenced said I could put 2 512mb in. What do you think it would cost for 2 of them. Is there any particular manufacturer that you would recommend?

    Also is there a way I could tell what's currently in it? That is without looking.
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    You already have 512MB of RAM, so you'd need another stick.
    Crucial should show you their prices.
     
  13. yale2500

    yale2500 TS Rookie Topic Starter

    Thanks alot for your work today. So just to be clear, it doesn't matter if I have 2 iexplore.exe running - correct and also it doesn't matter if one of the iexplore.exe goes over 200000K - correct. MY computer should be faster if I increase the memory. I think a friend put 2 sticks @ 256mb in, so I'd have to get 2 512mb.
     
  14. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    All correct.
    As for RAM usage by IE, it may be matter of some add-ons.

    Close IE.
    Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons).
    Check RAM usage.
     
  15. yale2500

    yale2500 TS Rookie Topic Starter

    Good morning,
    I opened IE without addons - the only addon was Google search. MSN (home age) seemed to run about 60000K. I opened my email (Gmail) and it went to 85000K. Only 1 tab was open. I tried yahoo.com and got about the same - only 1 tab open. Then I clicked on a slide show in yahoo and went through about 75 pictures. I checked ram usuage after that and it 363000+. I clicked on Home (to go back to my home page) and it took forever. As it was connecting I pulled up Task mgr and it was steadily decreasing. When it got about 85000 the page finally opened. It took about a minute to finally open the page. I'm confused. What do you think or should I just get a new laptop? This one is quite old but it still serves my purpose.
     
  16. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    I just looked at my IE.
    I opened it with a blank page - 43K.
    Opened Google search. It jumped to 104K.
    Opened another tab - 145K.
    So, it seems to be using some serious amount of RAM.

    In any case, we can check, if something sinister is hiding on your machine.

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  17. yale2500

    yale2500 TS Rookie Topic Starter

    This looks like it's going to take awhile so I won't get to it until the weekend probably. Can I copy and paste it to a word file to ensure it doesn't go away - you mentioned 5 days - or please extend it through next monday.
    Advise
     
  18. yale2500

    yale2500 TS Rookie Topic Starter

    Please xtend it through next monday if you can or advise if I could copy and paste it to a word file.

    It appears it's going to take a long time.
     
  19. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    ??
     
  20. yale2500

    yale2500 TS Rookie Topic Starter

    Something happened with my last reply..............

    I asked if I could copy and paste your instructions or could you extend the time until next Monday. The reason is that it appears this 'fix' will take quite some time. I wouldn't be able to get to it until this coming weekend. I'm going out of town and preparing for that, I won't have time to complete it until then.

    Let me know.
     
  21. Broni

    Broni Malware Annihilator Posts: 47,019   +255

    No problem. I'll mark this topic as "on-hold".
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.