P5ND2-SLI Deluxe Raid 0/SATA problem.. maybe? Driving me nuts

By whitesealstudio
Jul 10, 2005
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  1. P5ND2-SLI Deluxe Raid 0/SATA problem.. maybe? Help!

    2 weeks ago I build a new computer for my college work (3d/2d/flash animator) and fun.

    P4 3.6 gig 2meg L2 cache 64 bit support
    Asus P5ND2-Sli Deluxe
    2 200 Gig Seagate Barracuda 8.7200 sata drives in a raid 0 array
    Creative Labs Audigy 4 Pro
    BFG Geforce 6800 Ultra
    Enermax 600 watt power supply
    1 gig Kingston Hyper-X ddr2 667
    Coolermaster Stacker with 3 120mm fans and 3 80mm fans plus cross flow fan
    Swiftech liquid cooling with Asetek cpu waterblock

    Windows installed fine, drivers updated, updated windows, and installed programs. Temps for cpu 35-40 C and motherboard 25 C. Periodically my computer just freezes and the HD LED pulses. I thought I had a HD problem so I ran every test in the book from surface to file integrity but everything is fine. Updated my bios, nforce4 drivers, and I searched the internet all over but I can't seem to figure this out or even what might be causing it. Is this maybe a SATA or RAID 0 problem? If I need to return something I want to figure this out before my return polocy is up. I thought it was when I was running too many programs or disk examining things like antivirus while unzipping because it froze up but it also freezes if I leave the computer on over night and it is just frozen but I do have mouse movement. I defragged my raid array, I checked my memory, I set the timings to optimal 4-4-4-10 because it comes factory at 4-4-4-12 latency. I've been monitoring my temps and its an ice box. If anyone can help I would be greatful even if you can just lead me in the right direction.

    Thanks

    Update - HD LED always pulses when the computer is idle =/
  2. zephead

    zephead TechSpot Paladin Posts: 2,483

    see if changing the memory timings back to the factory defaults fixes the problem.
  3. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Thanks for the reply,

    Unfortunatly the reason I changed the timings was to try and fix the problem.

    I did unplug my second 21" monitor from my ups and things have been stable since. I'm not sure if that fixed the problem or what.
  4. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Nothing seems to work and I'm completely clueless as to what might be causing this. Running and installing, exiting a game, or just sitting idle causes these random freezes. Its so hard to diagnose when everything in my computer is new. I ran memory tests, hd tests, adaware, spybot, and spy removal tools although I have barely browsed the web. All my drivers are up to date, and all my temps are low. Mouse still functions but the entire desktop freezes up.

    Any help would be appreciated
  5. Merc14

    Merc14 Newcomer, in training Posts: 464

    Download Asus Probe (may alrady have it on your mobo CD) and set it to record your voltages. I would bet it is a PSU issue.
  6. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    My Vcore voltage is 1.26, 3.3+ is at 3.28, +5.0 is at 5.03, and my 12v is at 11.78. I have the computer and one of my 21" monitors plugged into a 800 watt UPS that shows everything ok. The voltages are stable and don't fluxuate. Its real strange because the freezing is so random I can't really figure out whats causing it. Sometimes during an install or sometimes when I wake up and the computer was idle. I do appreciate your comment.
  7. Merc14

    Merc14 Newcomer, in training Posts: 464

    That VCore seems really low! What are the specs for VCore for that CPU? Shouldn't it be more like 1.5v at least? You should be able to adjust it up in the BIOS. A VCore that is too low would cause problems like you are seeing.
  8. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    I couldn't find information on the vcore specs but its set to auto in the bios. I'm not sure I want to play with the settings unless I could find the stock vcore information on this processor. I looked online briefly but couldnt find anything more than intels spec datapage stating .3-1.5 is the minimal and maximum. My computer is setup to "always on" under power schemes so I know speedstep isnt active.
  9. Merc14

    Merc14 Newcomer, in training Posts: 464

    I looked around to and couldn't find much either. Odd. Best I could see was 1.15 - 1.3. That just seems so low when compared to my AMD but you are within specs across the board voltage-wise.
  10. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    I give up and its annoying as hell, I'm going to try and reformat, reinstall, and pay specific attention to what I install and if it causes the problem. If it still doesn't work I'm going to just use the sata drives without raid. I would so much rather have the performance for my animation work but what good is it if its freezing my computer?
  11. zephead

    zephead TechSpot Paladin Posts: 2,483

    first off, you have a way of finding out whether your problem is caused buy software or hardware before you reformat. upon booting, enter the bios and do not exit. let the machine sit untouched for awhile (overnight sounds good) and see if it reboots or gives you any trouble. you may want to create a password, so upon reboot the machine will not proceed to boot windows.
  12. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Zephead

    Thanks for your input. I have a feelings my problem is related to software or drivers. When I was running just Windows XP and a few other programs I had no problems but after installing my usual software bundles the freezing started. Since I can't really test it I think just a fresh install might be able to lead me to where my problem is.

    Thank you
  13. zephead

    zephead TechSpot Paladin Posts: 2,483

    please read my previous post. odds are you're going to be wasting your time reformatting.
     
  14. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Zephead,

    Your probally right but I did it anyway. Good news is it doesn't seem to be hardware or hardware driver related. I left the computer on all night without any problems. I manually configured the memory in the bios according to Kingston and set the voltage manually to stock setting as opposed to leaving it at auto. Bad news is that means its software related and I won't know what software caused it. 3D max, Avid, Maya, and AutoCad dump drivers on and everyone seems to have trouble with Norton systemworks and internet security so one of these might be the culprit. I was reading that DEP causes problems with Nforce4 but that was months ago and I hope they fixed that by now. Creative drivers conflict with Nforce but I fixed that untill creative updates. What a mess. Well, I'm a computer dork at heart and love troubleshooting but I wanna play with my new toy. =) I'm going to install each program and let the computer run for a bit to maybe narrow it down.

    Thanks for helping.
  15. zephead

    zephead TechSpot Paladin Posts: 2,483

    norton systemworks is poisonous crap, all you need is nav/nis.
  16. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Funny you said that because right now I only have a fresh copy of xp pro with sp2, updated windows, drivers, and norton systemworks + internet security, and low and behold the computer froze with mouse movement while liveupdating and having a ie browser window open. Its really hard to reproduce this problem so I'm not 100% sure if norton IS the cause but the computer is running kinda slow with norton installed. I might switch to Avant or something to see if it fixes the problem. Its not as frequent as before because its only happened once in 2 days but it still happened.

    In event log I keep getting a system error, not sure what it is or why.

    Tclass2k
    Could not enable interrupts on connected port device \Device\PointerClass3.

    I think its for my tablet which is on a USB port.

    I am also getting a messenger error but I will end up getting rid of messenger anyway.

    thanks for your help so far. I think I'm getting closer to fixing this problem.
  17. zephead

    zephead TechSpot Paladin Posts: 2,483

    it may not be related to your problem, bit i'm just saying that systemworks is an unnessesary burden on any windows computer. systemworks is a suite of software, such as norton nav/nis, cleansweep, and more garbage. all you need is nis, thus relieving the system of the extra burdens of cleansweep and the other crap included with systemworks.
  18. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    I must say I appreciate your help. So far no freezes but I dont have anything else on my computer. I will start installing stuff tomorrow and we will see what happens.

    Peeace
  19. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Well, Nothing worked.

    As soon as I start installing things my computer starts with the freezing crap. I give up and I reformatted without the RAID 0. I would really love the performance it offers but if my box is going to freeze up like this its pretty pointless to bother with it.

    No freezing after a fresh windows xp, drivers, windows update, and antivirus. As soon as I put a few programs on and open 2 IE windows or AOL IM and a IE window it freezes up.

    I'll bet in 2 or 3 days nvidia or asus will post a bios fix and I'll be pulling my hair out.

    I'm not even sure if anyone else has this problem or if its just me. I've tested my hardware countless times without any problems so I really hope it isn't some hardware issue.

    Thanks for all of the input.
  20. zephead

    zephead TechSpot Paladin Posts: 2,483

    at this point it's safe to say your issue is software related. you mentoined ie, i reccomend mozilla firefox instead. most people find it to be a better main browser, and you'd probably like the tabbed browsing features. mabye your troubles are caused by a glitch involving ie...
  21. Merc14

    Merc14 Newcomer, in training Posts: 464

    WSS-
    Didn't see that you have updated the BIOS. I am assuming that you have but thought I'd ask.
  22. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Merc14

    As a matter of fact I'm about to downgrade the bios because alot of people are experiancing problems with the version I'm using. Now in base sata mode my computer runs noticably slow.

    Just a thought, nvidia chipsets newest driver included an IDE driver that, once installed, showed the safely remove hardware in the task manager. It gave you the option to remove one of your harddrives from the system. Could this have been a cause for my raid0 instability?
  23. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Still have this problem and I don't know what to do. Asus says the southbridge chip might be bad. Would I even be able to run RAID0 with a bad chip? Mouse gets choppy if I let it sit crashed, sometimes I can still click things but then it just stops responding and as soon as I click startup menu it totally freezes. This happens sporadically because I was running itunes, an install, aol im, and a ie window with no freeze. As soon as I close everything and browse a page the computer freezes. I reverted to the first bios and the computer seems to run better but it didn't fix the issue. I am about to try and run the silicon image sata raid and see if that changes anything. I just can't see this as a hardware issue because the computer runs fine for hours sometimes and sometimes freezes in a few minutes. The hard drives just pulse and I need to hit reset. I ran memtest all night with no freezes and no errors. I ran Seagates drive examining software with no problems. I have no device conflicts and if the southbridge was bad wouldn't my nvidia ethernet not work as well? This is driving me nuts. I would much rather figure out what is causing this over sending my motherboard back and not having a computer for over a month only to find it isn't the problem.
  24. zephead

    zephead TechSpot Paladin Posts: 2,483

    try swapping out parts. the motherboard could easily be the cause.
  25. whitesealstudio

    whitesealstudio Newcomer, in training Topic Starter Posts: 30

    Zephead,

    Thanks for all of the replies but unfortunatly I have no other hardware compatible with this type of gear. One Asus tech says its hardware and another says it software. I will try swapping the drives for ide drives and see if the situation is still there. I appreciate your help.
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