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Discussion in 'Windows OS' started by beverlie, Nov 13, 2004.

  1. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    I would let hijackthis fix the following files.

    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe

    Make sure to allow Hijackthis to make a backup just in case it is needed.

    Regards Howard








    :) :)
  2. beverlie Newcomer, in training Posts: 27

    didn't work

    Good morning Howard,
    I fixed all of the items you suggested, however I hit O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" instead of the avast one that you said. I did the scan again and it did not find the avast one. In fact it came up with some of the old ones and some new ones. It did not fix the problem. It did howver take winam agent and big fix off of my startup on the bottom which was fine with me.
    B
  3. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    If you allowed Hijackthis to make a backup file then you can if you wish restore the file you deleted by mistake.

    I must admit that I`m running out of ideas as to what to suggest next, but I will give it some more thought and post back to you if I can think of anything else.

    I would still get rid of the AVAST file looks very suspect to me.


    Regards Howard


    :) :)
  4. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    I have just thought of something that may or may not help.

    Obviously something is blocking your access to certain web pages and we seem to have exhausted the virus and spyware theory.

    So it maybe something in your registry or something that is running on your system that is interfering with it.

    If you download Cleanmypc registry cleaner from the following link it may be of assistance to you.

    I have been using this programme for quite some time and find it really helpful.

    It also has a great startup section that lets you choose which programmes start with windows.

    If you download the trial version it will only fix two problems at a time so you may need to run it many times in order to fix everything it finds.

    I`m not saying that this will solve your problem but it will cartainly help your computer to run better.

    http://www.registry-cleaner.net/

    I hope this helps Regards Howard :slurp: :slurp:
  5. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Just found out what the AVAST thing is it`s your antivirus if you have deleted it either restore the backup file from hijackthis or reinstall Avast.

    Sorry if this has caused you any problems

    Regards Howard :blush: :blush:
  6. silverstrand Newcomer, in training

    i'm having this exact same problem and it is bugging me so much.

    XP SP2
    Ad Aware
    Spy Bot S&D
    Registry Cleaner
     
  7. dadecamp Newcomer, in training Posts: 47

    This problem is really a burr in my saddle! I have even done a complete reinstall of XP pro SP2 on one of my affected machines and the problem was not fixed. Therefore all the spybot, ad-aware, reg cleaning, anti-virus scanning won't fix it. At least not on my networked system. Next, I will reinstall on my internet "gateway" computer. It is the only common link to the internet that my 2 other affected computers have. That way I will have a fresh firewall and anti-virus install as well. What is funny (NOT) is that I can open all these page on it that won't open on the other 2.
  8. dadecamp Newcomer, in training Posts: 47

    Oh, and by the way. This is not a internet explorer problem. It happens in FireFox as well!
  9. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Hello Dad.

    I was just thinking is it possible that this may have something to do with your ISP I know it sounds a little far fetched but it`s just a thought.

    Maybe if you contacted them they might be able to help.

    Regards Howard :confused: :confused:
  10. Gunny Newcomer, in training Posts: 79

    Beverlie, Dad

    You are getting those messages because those websites are down - temporarily or permanently. I get that often.

    I am getting that message with Dad's first link: http://www.login.passport.net/ I think it is permanently down. MS is constantly reorganizing and often kills many of its websites because of that.

    I am getting through OK on Dad's second link. It may have been down temporarily when you tried it. Try it again.

    Dad, right-click on the red X and select Show Picture.

    Those messages don't mean that there is any problem with your computer. They indicate a problem with the website you are trying to access. About the neopets site - are you sure that it is still up and functioning properly?
  11. Gunny Newcomer, in training Posts: 79

    Howard,

    Is CleanMyPC free?
  12. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    No Gunny it`s not it costs around $28 worth every penny I think.

    There is however a free trial available for download unfortunately the free trial only fixes two problems at a time which can be a pain if you`ve got 100 or more problems.

    Regards Howard [IMG]
  13. dadecamp Newcomer, in training Posts: 47

  14. dadecamp Newcomer, in training Posts: 47

    Right click-show picture doesn't work. I have tried it.
    If I copy and paste the target for the [IMG] button (http://www.passportimages.com/1033/signin.gif) the page won't load on the affected computers but will on the gateway. Is it an active X issue? :(

    I can open them with one of my pc's (the gateway witht he modem) but not the ones connected to it via the network hub (Linksys router/switch). I thought that it may be related to the router but now with 2 other people having the same problem and they not on a network makes me reconsider that. :(

    I think that these computers are adding the sites to an untrusted site list somewhere and denying access to them but I can't find where. I have tried disabling the firewalls. What else can block access?
  15. beverlie Newcomer, in training Posts: 27

    Good morning guys

    I see there has been a lot of chitter chatter since I've been gone most of which I don't understand. Like you DAD I have used Netscape and Firefox same problem same places. Howard I will go download the registry cleaner and try that. Who is everybody's provider that is having a problem? It was suggested to me that the provider may be blocking some things. I have used one of our small local providers for years, until recently when I switched over to Centurytel. FRankly I haven't been impressed with them, busy signals and stuff. But it is all my understanding that they block porn sites. I don't know what criteria they use for that, but maybe that is the problem. I really don't like the porn popup stuff, but I like to go where I want to go. Any idea's?
  16. beverlie Newcomer, in training Posts: 27

    Registry cleaner

    It found 66 problems with ActiveX, 10 uninstall entries,10 application paths and 3 windows startup items. I am thinking that somewhere there is a problem with ActiveX what do you think?
  17. Mictlantecuhtli TS Special Forces Posts: 4,916   +9

    Try if you can ping addresses that don't work in browsers. Open command prompt and type ping address-without-http://. If it returns an IP address for it, at least DNS works. If it gets responses, it's probably not ISP's fault but you could still bug their tech support :stickout:
  18. beverlie Newcomer, in training Posts: 27

    ping?

    Good morning,
    As I am sure you have read I am not very computer smart, I guessed when you said run command prompt that is the place where you go to start and then run. If it is (which is what I did) I typed that in and a little black box flashed across the screen for a split second. If it isn't you will have to be a little more specific for me. Thanks.
  19. beverlie Newcomer, in training Posts: 27

    Centurytel

    I spoke with Centurytel this morning and that tech said that they don't block anything. He also told me (boy do I feel dumb) that Firefox and Netscape do not use ActiveX. Anyway he said that I have tried everything that he would have suggested, he also said you guys have told me all of the right things and the right programs. I asked him why when I used the restore discs that the problem remained, he explained. Anyway, long short I asked if there was a way to REALLY format my computer so that the corrunpted files are not put back on the computer, he said yes, but that it was out of his scope at his job, he said that you guys might know how to do it and perhaps could help me.
    He also said that he suspects that this is a NEW virus or spyware and we are the lucky few that are the first to get it. YIPPEE!!!
    Beverlie
  20. silverstrand Newcomer, in training

    I use charter as my isp.

    This is really bothering me. The fact that after I reformatted my computer this still happened really makes me worry.