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Random BSOD Windows 7

By HaggisUK
Mar 19, 2012
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  1. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    Hello Tmagic650.

    I haven't had a BSOD in the last 4 weeks...Removing KIS 2012 + the tv card seems to have solved the problem. I'll reinstall the tv card soon to see if I remain BSOD free.

    Thank for your help.
     
  2. Marnomancer

    Marnomancer TS Booster Posts: 808   +51

    Tmagic, could've been a software-to-harware conflict, you reckon?
     
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,926   +167

    Hard to say... KIS and other programs that disable the Windows Firewall and Windows Defender can cause Windows instability with Vista and Windows 7 now
     
  4. Marnomancer

    Marnomancer TS Booster Posts: 808   +51

    Haha I've had that experience, which is why I said it. Still, let's hope the guy gets a BSOD free life.
     
  5. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    The driver for the TV card is from a company called TBS ...The card is the TBS 8920.
    When you install the driver....Windows 7 x64 pops up a message saying something about the driver not being digitally signed...giving you 2 options(this is from memory)....the 1st option is to continue and the 2nd option is to abandon the installation. Maybe this driver caused KIS to act up?

    Link for TBS 8920 driver:- http://www.tbsdtv.com/download/
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,926   +167

    You should always make sure the driver is the latest for the OS you are running. With Windows 7, I have never seen this "not digitally signed" driver problem, although it is common with XP. Are you saying, this is the only driver you can find? It may not be compatible with Windows 7 at all
     
  7. Doctor John

    Doctor John TS Enthusiast Posts: 247   +15

  8. Marnomancer

    Marnomancer TS Booster Posts: 808   +51

    From what I can tell, it's a x64 (64-bit) driver issue. Win7 x64 needs WHQL drivers, which are digitally signed. Security reasons.
    To the OP: There is a way to circumvent this, but I wouldn't recommend it. Troublesome for one, for you have to repeat the procedure at each boot, and second, it's worthless. Just get the latest drivers for your system from the manufacturer's website using the "auto-search drivers for me" feature they usually have.
     
  9. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    Hello again.

    I have now installed the TV card...with the latest driver from the TBS driver page.
    While installing the driver I got the message (image below)...I clicked the 2nd option and the driver appeared to install successfully.
    The TV card + Windows media centre are working correctly....So I'll just wait and see if another BSOD occurs.


    [​IMG]

    Thanks again for all help provided.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,926   +167

    No yellow exclamation points in the device manager?
     
  11. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    No.
    No problems so far...I'll update if any problems appear.

    MSE has updated to version 4.
     
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,926   +167

    Okay, good:)
     
  13. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    Hello

    1st BSOD since 24th March 2012.
    The TV tuner card was reinstalled on 24th April 2012
    At the time of the crash...I was changing channels on Windows Media centre.


    Had a look in the event viewer and it reported this problem at the time of crash.

    Details:-

    I haven't changed anything over the last number of weeks....Please find the minidump attached.

    Thank you for any help provided.
     

    Attached Files:

  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,926   +167

    BAD_POOL_CALLER
    Ntoskrnl.exe

    Pointing to a memory issue
     
  15. HaggisUK

    HaggisUK TS Rookie Topic Starter Posts: 19

    Hello Tmagic

    Just finished 3 passes with memtest86+ 4.20 (needed pc...will try and do more passes latter) and no errors were found.

    Thank you for the quick reply.
     


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