TechSpot

Random Google redirects Firefox

Inactive
By childowind
Jul 22, 2011
  1. I'm receiving random redirects to ad sites from google search results in Firefox. These were happening with every search result, but after running the Mircrosoft Safety Scanner and installing ad bloc plus it's happening a lot less frequently, but it's still happening.

    Mbam at first found 5 threats. Those were quarantined and deleted. Subsequent runs of it are showing nothing, but the issue is still happening. Running a hijackthis log through hijackthis.de isn't bringing up anything scary. The hosts file is clean. This is really the extent of my tech know how when it comes to this.

    The logs requested are below. Gmer came up saying that it didn't detect anything, so there was not a log file to save for it (or, rather, the log file was empty). I'm also going to include the hijackthis log.

    MBAM LOG:

    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7228

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 8.0.7601.17514

    7/22/2011 8:38:23 AM
    mbam-log-2011-07-22 (08-38-23).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 368791
    Time elapsed: 1 hour(s), 10 minute(s), 12 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    DDS LOG

    .
    DDS (Ver_11-05-19.01) - NTFSx86
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
    Run by Michele Barger at 16:03:40 on 2011-07-22
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1787.702 [GMT -4:00]
    .
    AV: Trend Micro Titanium *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
    AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
    SP: Trend Micro Titanium *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
    C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
    C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\Realtek\RtVOsd\RtVOsd.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Michele Barger\Downloads\dds.scr
    C:\Windows\SysWOW64\WSCRIPT.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://www.charter.net/google/index.php?q=
    uWindow Title = Powered by Charter Communications
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [InstaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
    mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    mRun-x64: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
    mRun-x64: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
    mRun-x64: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Michele Barger\AppData\Roaming\Mozilla\Firefox\Profiles\rgm9bc03.default\
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - prefs.js: keyword.URL - hxxp://www.charter.net/google/index.php?q=
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
    FF - Ext: Charter Update: {fa8cb1bd-1442-439c-8225-b8b16983d9b7} - %profile%\extensions\{fa8cb1bd-1442-439c-8225-b8b16983d9b7}
    FF - Ext: XUL Cache: {b0bdbd08-a881-4ce6-ab7c-53e7c586f442} - %profile%\extensions\{b0bdbd08-a881-4ce6-ab7c-53e7c586f442}
    FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-9-21 98208]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-2-26 203096]
    R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
    R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-5-21 140272]
    R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
    R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    .
    =============== Created Last 30 ================
    .
    2011-07-22 18:56:21 83120 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
    2011-07-22 18:56:19 -------- d-----w- C:\ProgramData\Avira
    2011-07-22 18:56:19 -------- d-----w- C:\Program Files (x86)\Avira
    2011-07-22 11:47:18 8578896 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BBA80D1D-A312-4120-96A2-4674AA982363}\mpengine.dll
    2011-07-22 10:49:54 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\169e050d1cc485d22\MeshBetaRemover.exe
    2011-07-22 10:49:23 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\427f32a1cc485d1a\DSETUP.dll
    2011-07-22 10:49:23 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\427f32a1cc485d1a\DXSETUP.exe
    2011-07-22 10:49:23 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\427f32a1cc485d1a\dsetup32.dll
    2011-07-22 10:49:21 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\250bb441cc485d19\DSETUP.dll
    2011-07-22 10:49:21 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\250bb441cc485d19\DXSETUP.exe
    2011-07-22 10:49:21 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\250bb441cc485d19\dsetup32.dll
    2011-07-22 10:48:17 -------- d-----w- C:\Users\Michele Barger\AppData\Local\Windows Live
    2011-07-22 10:47:12 388096 ----a-r- C:\Users\Michele Barger\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2011-07-22 10:47:12 -------- d-----w- C:\Program Files (x86)\Trend Micro
    2011-07-22 10:07:21 -------- d-----w- C:\Windows\System32\SPReview
    2011-07-22 10:04:09 -------- d-----w- C:\Windows\System32\EventProviders
    2011-07-22 10:00:16 -------- d-----w- C:\HP_TOOLS_mountHPSF
    2011-07-22 09:46:38 -------- d-----w- C:\Users\Michele Barger\AppData\Roaming\Malwarebytes
    2011-07-22 09:46:30 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
    2011-07-22 09:46:29 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-07-22 09:46:26 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-07-22 09:46:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-07-01 22:25:14 48976 ----a-w- C:\Windows\System32\netfxperf.dll
    2011-07-01 22:25:14 1942856 ----a-w- C:\Windows\System32\dfshim.dll
    2011-07-01 22:25:06 1130824 ----a-w- C:\Windows\SysWow64\dfshim.dll
    2011-07-01 22:25:00 59392 ----a-w- C:\Windows\System32\drivers\TsUsbFlt.sys
    2011-07-01 22:25:00 3715584 ----a-w- C:\Windows\System32\mstscax.dll
    2011-07-01 22:25:00 1838080 ----a-w- C:\Windows\System32\d3d10warp.dll
    2011-07-01 22:25:00 12288 ----a-w- C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
    2011-07-01 22:23:59 4247040 ----a-w- C:\Program Files (x86)\Windows NT\Accessories\wordpad.exe
    2011-07-01 22:22:59 458752 ----a-w- C:\Windows\SysWow64\WSDApi.dll
    2011-07-01 22:21:59 84480 ----a-w- C:\Windows\System32\UserAccountControlSettings.dll
    2011-07-01 22:20:58 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui
    2011-07-01 22:20:57 2560 ----a-w- C:\Windows\System32\drivers\en-US\rdpwd.sys.mui
    2011-07-01 22:20:53 4608 ----a-w- C:\Windows\System32\drivers\en-US\kbdclass.sys.mui
    2011-07-01 22:20:52 6144 ----a-w- C:\Windows\System32\drivers\en-US\IPMIDrv.sys.mui
    2011-07-01 22:20:29 209920 ----a-w- C:\Windows\SysWow64\PkgMgr.exe
    2011-07-01 22:20:29 189952 ----a-w- C:\Windows\SysWow64\wdscore.dll
    2011-07-01 22:20:06 323072 ----a-w- C:\Windows\SysWow64\drvstore.dll
    2011-07-01 22:20:06 257024 ----a-w- C:\Windows\SysWow64\dpx.dll
    2011-07-01 22:20:01 606208 ----a-w- C:\Windows\SysWow64\wbem\fastprox.dll
    2011-07-01 22:20:01 363008 ----a-w- C:\Windows\SysWow64\wbemcomn.dll
    2011-07-01 22:14:02 529408 ----a-w- C:\Windows\System32\wbemcomn.dll
    2011-07-01 22:14:02 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
    2011-07-01 22:14:02 1225216 ----a-w- C:\Windows\System32\wbem\wbemcore.dll
    2011-07-01 22:13:47 933376 ----a-w- C:\Windows\System32\SmiEngine.dll
    2011-07-01 22:13:38 199168 ----a-w- C:\Windows\System32\PkgMgr.exe
    2011-07-01 22:12:47 422912 ----a-w- C:\Windows\System32\drvstore.dll
    2011-07-01 22:12:47 399872 ----a-w- C:\Windows\System32\dpx.dll
    .
    ==================== Find3M ====================
    .
    2011-07-22 10:37:46 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
    2011-07-22 10:37:44 175616 ----a-w- C:\Windows\System32\msclmd.dll
    2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys
    2011-06-03 06:57:45 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2011-06-03 06:57:45 243200 ----a-w- C:\Windows\System32\wow64.dll
    2011-06-03 06:57:45 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2011-06-03 06:57:44 214528 ----a-w- C:\Windows\System32\winsrv.dll
    2011-06-03 06:57:38 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2011-06-03 06:56:38 421888 ----a-w- C:\Windows\System32\KernelBase.dll
    2011-06-03 06:53:33 338944 ----a-w- C:\Windows\System32\conhost.exe
    2011-06-03 06:00:53 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2011-06-03 05:57:52 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
    2011-06-03 05:57:33 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2011-06-03 05:56:12 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2011-06-03 05:56:11 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2011-06-03 03:53:31 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2011-06-03 03:53:31 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2011-06-03 03:48:32 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2011-06-03 03:48:31 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2011-06-03 03:48:31 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2011-06-03 03:48:31 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2011-05-28 03:30:09 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-05-28 02:53:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-05-24 23:14:10 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
    2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
    2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
    2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
    2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
    2011-05-04 08:52:22 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2011-05-04 05:25:03 2315776 ----a-w- C:\Windows\System32\tquery.dll
    2011-05-04 05:22:25 778752 ----a-w- C:\Windows\System32\mssvp.dll
    2011-05-04 05:22:25 2223616 ----a-w- C:\Windows\System32\mssrch.dll
    2011-05-04 05:22:24 75264 ----a-w- C:\Windows\System32\msscntrs.dll
    2011-05-04 05:22:24 491520 ----a-w- C:\Windows\System32\mssph.dll
    2011-05-04 05:22:24 288256 ----a-w- C:\Windows\System32\mssphtb.dll
    2011-05-04 05:19:28 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe
    2011-05-04 05:19:28 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
    2011-05-04 05:19:28 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
    2011-05-04 04:34:43 1549312 ----a-w- C:\Windows\SysWow64\tquery.dll
    2011-05-04 04:32:02 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
    2011-05-04 04:32:01 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
    2011-05-04 04:32:01 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
    2011-05-04 04:32:01 1401344 ----a-w- C:\Windows\SysWow64\mssrch.dll
    2011-05-04 04:32:00 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
    2011-05-04 04:28:31 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
    2011-05-04 04:28:31 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
    2011-05-04 04:28:31 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
    2011-05-03 05:29:29 976896 ----a-w- C:\Windows\System32\inetcomm.dll
    2011-05-03 04:30:02 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
    2011-04-29 03:06:10 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
    2011-04-29 03:05:49 410112 ----a-w- C:\Windows\System32\drivers\srv2.sys
    2011-04-29 03:05:37 168448 ----a-w- C:\Windows\System32\drivers\srvnet.sys
    2011-04-27 02:40:40 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
    2011-04-27 02:39:40 289280 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
    2011-04-27 02:39:37 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
    2011-04-25 05:33:51 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-04-25 02:34:03 499200 ----a-w- C:\Windows\System32\drivers\afd.sys
    .
    ============= FINISH: 16:05:13.50 ===============

    DDS Attach log

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-05-19.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 12/25/2010 8:18:16 AM
    System Uptime: 7/22/2011 7:17:49 AM (9 hours ago)
    .
    Motherboard: Hewlett-Packard | | 1604
    Processor: AMD V140 Processor | Socket S1G4 | 2300/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 216 GiB total, 178.494 GiB free.
    D: is FIXED (NTFS) - 16 GiB total, 2.339 GiB free.
    E: is CDROM (CDFS)
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP93: 7/22/2011 6:07:04 AM - Windows 7 Service Pack 1
    RP94: 7/22/2011 7:44:20 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    Acrobat.com
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.4.1 MUI
    Adobe Shockwave Player 11.5
    AMD USB Filter Driver
    Apple Application Support
    Apple Software Update
    Atheros Driver Installation Program
    Avira AntiVir Personal - Free Antivirus
    Bejeweled 2 Deluxe
    Belkin Setup and Router Monitor
    Bing Bar
    Blackhawk Striker 2
    Build-a-lot 2
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Charter Browser Updater
    Chuzzle Deluxe
    CinemaNow Media Manager
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Coupon Printer for Windows
    CyberLink DVD Suite
    CyberLink MediaShow
    CyberLink PowerDVD 9
    CyberLink YouCam
    Diner Dash 2 Restaurant Rescue
    Dora's Carnival Adventure
    Energy Star Digital Logo
    Escape Rosecliff Island
    ESU for Microsoft Windows 7
    FATE
    Final Drive Nitro
    GIMP 2.6.11
    Heroes of Hellas 2 - Olympia
    HiJackThis
    HP Advisor
    HP Customer Experience Enhancements
    HP Documentation
    HP Games
    HP MediaSmart CinemaNow 2.0
    HP Photo Creations
    HP Power Manager
    HP Quick Launch
    HP Setup
    HP Software Framework
    HP Support Assistant
    HPAsset component for HP Active Support Library
    Java Auto Updater
    Java(TM) 6 Update 26
    Jewel Quest 3
    Jewel Quest Solitaire 2
    Junk Mail filter update
    LabelPrint
    Malwarebytes' Anti-Malware version 1.51.1.1800
    Microsoft Choice Guard
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2010
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft WSE 3.0 Runtime
    Mozilla Firefox (3.6.18)
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Norton Online Backup
    Penguins!
    PhotoNow!
    Plants vs. Zombies
    Poker Superstars III
    Polar Bowler
    Polar Golfer
    Power2Go
    PowerDirector
    QuickTime
    Realtek Ethernet Controller Driver For Windows 7
    Realtek High Definition Audio Driver
    Recovery Manager
    Roxio CinemaNow 2.0
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2509488)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft Office 2007 System (KB2541012)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Excel 2007 (KB2541007)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office Publisher 2007 (KB2284697)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Trend Micro Titanium
    Update for 2007 Microsoft Office System (KB2284654)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Outlook 2007 (KB2509470)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (KB2553975)
    Update Installer for WildTangent Games App
    Virtual Families
    Virtual Villagers - The Secret City
    Wheel of Fortune 2
    WildTangent Games App (HP Games)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Player Firefox Plugin
    Zuma Deluxe
    .
    ==== Event Viewer Messages From Past Week ========
    .
    7/22/2011 8:08:28 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer CHRISBRAUND-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{1F8ECD7F-76B9-4990-BA23-C497FA9DC3A5}. The master browser is stopping or an election is being forced.
    7/22/2011 7:23:58 AM, Error: Microsoft-Windows-WMPNSS-Service [14353] - A media delivery engine with ID '0' was not initialized due to error '0x80070005' when adding the URL 'http://+:10243/WMPNSSv4/2886046371/'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    7/22/2011 7:23:58 AM, Error: Microsoft-Windows-WMPNSS-Service [14349] - A new media server was not initialized because the Windows Media Delivery Engine did not initialize due to error '0x80070005'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    7/22/2011 2:56:48 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Start with the following error: Access is denied.
    7/22/2011 1:37:48 PM, Error: Service Control Manager [7034] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s).
    7/22/2011 1:03:04 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RtVOsdService service.
    7/21/2011 5:38:29 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
    .
    ==== End Of File ===========================

    Hijackthis log

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:24:48 PM, on 7/22/2011
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v8.00 (8.00.7601.17514)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.charter.net/google/index.php?q=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Powered by Charter Communications
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
    O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: RtVOsdService Installer (RtVOsdService) - Realtek Semiconductor Corp. - C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 10270 bytes

    Any help would be greatly appreciated!
     
  2. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==================================================================

    You're running two AV programs, Avira and Trend Micro.
    One of them has to go.
    Your choice.

    Then....

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    =================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
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