A few days ago, I randomly became infected with the Win 7 Antispyware 2012 virus. I still have no idea which of my tabs (using Firefox) prompted this infection so I'm not sure what website it came from. Following some instructions from another website, I ran TDSS by Kapersky and Malwarebytes. This was of course after I restarted and killed the .exe file that seemed to be causing the problems. Along with a registry key fix, this fixed the Win 7 Antispyware 2012 issue as I'm no longer encountering that. However, I occasionally get a random tab that opens that redirects me to a scammy looking website 'You're our new winner', 'click here to claim your prize'. It isn't tied to one specific website so I think I might have some leftover infection. It happens rarely - once every couple of hours and I've yet to experience any google redirects via searching. I installed Avast and did a bootup scan and it found a bunch of threats/infections but could only remove some of them, the rest it couldn't find the file when it tried to move it to the chest. Malwarebytes full scan and the TDSS scan come up clean. Here's the logs requested in the 5 step process. I have to admit I haven't had a virus in a solid six or seven years so I'm not too familiar with handling them - baby steps would be appreciated! Also - I was having some trouble with getting the computer to boot up after running the boot scan but it seems to be ok now. Lastly, I just noticed all of my system restore points seem to have disappeared so I guess that's no longer an option. Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Database version: 911122101 Windows 6.1.7600 Internet Explorer 8.0.7600.16385 12/23/2011 8:37:00 PM mbam-log-2011-12-23 (20-37-00).txt Scan type: Quick scan Objects scanned: 194960 Time elapsed: 3 minute(s), 3 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) gmer.log is blank . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24 Run by Joanne at 20:48:06 on 2011-12-23 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8119.6365 [GMT -5:00] . SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\Windows\system32\nvvsvc.exe C:\Windows\System32\spoolsv.exe C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Bonjour\mDNSResponder.exe C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork C:\Windows\System32\svchost.exe -k HPZ12 C:\Windows\System32\svchost.exe -k HPZ12 C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\WUDFHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE C:\Windows\System32\StikyNot.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe C:\Windows\system32\wuauclt.exe C:\Windows\SysWOW64\ctfmon.exe C:\Windows\SysWOW64\ping.exe C:\Windows\system32\conhost.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe . ============== Pseudo HJT Report =============== . uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop uStart Page = hxxp://www.comcast.net/ uInternet Settings,ProxyOverride = *.local mWinlogon: Userinit=userinit.exe, BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll {555d4d79-4bd2-4094-a395-cfc534424a05} uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun uRun: [EADM] "C:\Program Files (x86)\Electronic Arts\EADM\EADMUI\EADMUI.exe" mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui StartupFolder: C:\Users\Joanne\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EPSONA~1.LNK - D:\Common\EpsonReg\EpsonReg.exe mPolicies-explorer: NoActiveDesktop = 1 (0x1) mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll LSP: mswsock.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab TCP: DhcpNameServer = 192.168.2.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531} : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}\2656C6B696E6E2835363 : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}\452554E444E65647637313E4 : DhcpNameServer = 192.168.10.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}\730336F6E67756C6C623 : DhcpNameServer = 192.168.0.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}\A6F616E6E656 : DhcpNameServer = 192.168.2.1 TCP: Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}\D616274796E647F6E6 : DhcpNameServer = 68.87.71.230 68.87.73.246 SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4 BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll BHO-X64: Search Helper - No File BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" mRun-x64: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun-x64: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\ FF - prefs.js: browser.startup.homepage - www.insanejournal.com FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll . ---- FIREFOX POLICIES ---- FF - user.js: network.protocol-handler.warn-external.dnupdate - false ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?] R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?] R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?] R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-2-6 92160] R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?] R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?] R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-12-23 44768] R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-2-6 705856] R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-4-3 240232] R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?] R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?] R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?] R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-15 136176] S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-5-23 1038088] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-15 136176] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?] . =============== Created Last 30 ================ . 2011-12-24 00:02:52 591192 ----a-w- C:\Windows\System32\drivers\aswSnx.sys 2011-12-24 00:02:51 66904 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys 2011-12-24 00:02:15 41184 ----a-w- C:\Windows\avastSS.scr 2011-12-24 00:02:10 -------- d-----w- C:\ProgramData\AVAST Software 2011-12-24 00:02:10 -------- d-----w- C:\Program Files\AVAST Software 2011-12-21 00:35:27 -------- d-----w- C:\Users\Joanne\AppData\Roaming\Malwarebytes 2011-12-21 00:35:12 -------- d-----w- C:\ProgramData\Malwarebytes 2011-12-21 00:35:09 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys 2011-12-21 00:35:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2011-12-20 04:56:44 -------- d-----we C:\Windows\system64 2011-12-01 04:01:31 -------- d-----w- C:\Users\Joanne\.swt . ==================== Find3M ==================== . . ============= FINISH: 20:48:26.13 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 5/14/2010 10:07:38 PM System Uptime: 12/23/2011 8:30:27 PM (0 hours ago) . Motherboard: Dell Inc. | | 033FF6 Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz | CPU 1 | 3201/133mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 917 GiB total, 638.476 GiB free. D: is CDROM () E: is Removable F: is Removable G: is Removable H: is Removable I: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP109: 12/23/2011 7:02:02 PM - avast! Free Antivirus Setup . ==== Installed Programs ====================== . 7-Zip 4.65 Adobe AIR Adobe Anchor Service CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles CS CS4 Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Fonts All Adobe Linguistics CS4 Adobe Media Player Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Reader 9.4.4 Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe Type Support CS4 Adobe Update Manager CS4 Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB AIM 7 Amazon MP3 Downloader 1.0.10 Apple Application Support Apple Software Update Ashampoo Burning Studio 6 FREE avast! Free Antivirus Banctec Service Agreement Camera Support Core Library Camera Window DS Camera Window DVC Camera Window MC Canon Camera Support Core Library Canon Camera WIA Driver Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DSLR 5 for ZoomBrowser EX Canon Camera Window MC 5 for ZoomBrowser EX Canon EOS Kiss_N REBEL_XT 350D WIA Driver Canon IJ Network Scan Utility Canon IJ Network Tool Canon MP Navigator EX 3.0 Canon MP560 series User Registration Canon PhotoRecord Canon RAW Image Task for ZoomBrowser EX Canon Utilities Digital Photo Professional 2.0 Canon Utilities Easy-PhotoPrint EX Canon Utilities EOS Capture 1.5 Canon Utilities My Printer Canon Utilities PhotoStitch 3.1 Canon Utilities Solution Menu Canon ZoomBrowser EX (E) Compatibility Pack for the 2007 Office system Connect Coupon Printer for Windows Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell DataSafe Online Dell Getting Started Guide Dell Support Center (Support Software) Download Updater (AOL LLC) EA Download Manager EOS Capture 1.5 Flickr Uploadr 3.2.1 FrostWire 4.21.1 Google Earth Plug-in Google Gmail Notifier Google Update Helper GoToAssist 8.0.0.514 Java Auto Updater Java(TM) 6 Update 24 Junk Mail filter update kuler Last.fm 1.5.4.27091 Malwarebytes' Anti-Malware version 1.51.2.1300 Microsoft Choice Guard Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Works Microsoft WSE 3.0 Runtime Mozilla Firefox 8.0 (x86 en-US) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NVIDIA PhysX NVIDIA Stereoscopic 3D Driver OpenOffice.org 3.2 PDF Settings CS4 Photoshop Camera Raw PhotoStitch Pidgin PowerDVD DX QuickTime RAW Image Task 2.2 Realtek High Definition Audio Driver Roxio Burn Security Update for CAPICOM (KB931906) Skype™ 5.5 Spotify Suite Shared Configuration CS4 The Sims 2 University The Sims™ 2 Best of Business Collection The Sims™ 2 Deluxe The Sims™ 3 The Sims™ 3 Ambitions VLC media player 1.0.5 Vuze Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer WinRAR archiver Xvid 1.2.2 final uninstall . ==== Event Viewer Messages From Past Week ======== . 12/23/2011 8:47:47 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file. 12/23/2011 8:31:44 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143. 12/23/2011 8:31:29 PM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: 490@01010004 12/23/2011 8:30:54 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service. 12/23/2011 8:30:51 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. 12/23/2011 8:30:51 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. 12/23/2011 8:28:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 12/23/2011 8:21:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service. 12/23/2011 8:21:52 PM, Error: Service Control Manager [7000] - The Windows Update service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 12/23/2011 8:10:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service. 12/23/2011 8:10:52 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 12/23/2011 8:10:52 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. 12/23/2011 8:10:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 12/23/2011 7:05:16 PM, Error: Service Control Manager [7016] - The NVIDIA Stereoscopic 3D Driver Service service has reported an invalid current state 0. 12/23/2011 5:12:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service. 12/20/2011 9:32:35 PM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit. . ==== End Of File ===========================
Welcome aboard Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer. If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running tools or applying updates other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me. ============================================================= Download aswMBR to your desktop. Double click the aswMBR.exe to run it. If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes". Click the "Scan" button to start scan: On completion of the scan click "Save log", save it to your desktop and post in your next reply: NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it. =========================================================== Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. NOTE1. If Combofix asks you to install Recovery Console, please allow it. NOTE 2. If Combofix asks you to update the program, always do so. Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first. Use AppRemover to uninstall it: http://www.appremover.com/ We can reinstall it when we're done with CF. **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue. Make sure, you re-enable your security programs, when you're done with Combofix. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTE. If, for some reason, Combofix refuses to run, try one of the following: 1. Run Combofix from Safe Mode (How to...) 2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop. Do NOT run it yet. Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run. There are 4 different versions. If one of them won't run then download and try to run the other one. Vista and Win7 users need to right click Rkill and choose Run as Administrator You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus. Rkill.com Rkill.scr Rkill.exe Double-click on the Rkill desktop icon to run the tool. If using Vista or Windows 7 right-click on it and choose Run As Administrator. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If not, delete the file, then download and use the one provided in Link 2. If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know. Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it. If normal mode still doesn't work, run BOTH tools from safe mode. In case #2, please post BOTH logs, rKill and Combofix. DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
I am new to Avant so for the purposes of disabling anti-virus for combofix is disabling the shields enough or do I need to shut down the entire program? Thanks for the fast assistance!
Thanks, here are both logs. aswMBR version 0.9.9.1120 Copyright(c) 2011 AVAST Software Run date: 2011-12-23 22:27:23 ----------------------------- 22:27:23.900 OS Version: Windows x64 6.1.7600 22:27:23.900 Number of processors: 4 586 0x2502 22:27:23.900 ComputerName: JO-DESK UserName: Joanne 22:27:27.348 Initialize success 22:27:27.410 AVAST engine defs: 11122301 22:28:10.139 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 22:28:10.139 Disk 0 Vendor: WDC_WD1001FALS-00J7B0 05.00K05 Size: 953869MB BusType: 3 22:28:10.154 Disk 0 MBR read successfully 22:28:10.154 Disk 0 MBR scan 22:28:10.154 Disk 0 Windows VISTA default MBR code 22:28:10.154 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63 22:28:10.170 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 81920 22:28:10.170 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 938828 MB offset 30801920 22:28:10.170 Service scanning 22:28:10.747 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32 22:28:11.309 Modules scanning 22:28:11.309 Disk 0 trace - called modules: 22:28:11.309 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa8006cf22c0]<< 22:28:11.324 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007ca1060] 22:28:11.324 3 CLASSPNP.SYS[fffff8800140143f] -> nt!IofCallDriver -> [0xfffffa8007b54520] 22:28:11.324 5 ACPI.sys[fffff8800116a781] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8007b56060] 22:28:11.324 \Driver\atapi[0xfffffa8007b3f4e0] -> IRP_MJ_CREATE -> 0xfffffa8006cf22c0 22:28:14.101 AVAST engine scan C:\Windows 22:28:17.829 AVAST engine scan C:\Windows\system32 22:28:22.697 File: C:\Windows\system32\consrv.dll **INFECTED** Win32:Sirefef-HO [Rtk] 22:28:59.201 AVAST engine scan C:\Windows\system32\drivers 22:29:06.283 AVAST engine scan C:\Users\Joanne 22:53:13.638 AVAST engine scan C:\ProgramData 22:57:45.468 Scan finished successfully 22:58:02.816 Disk 0 MBR has been saved successfully to "C:\Users\Joanne\Desktop\MBR.dat" 22:58:02.816 The log file has been saved successfully to "C:\Users\Joanne\Desktop\aswMBR.txt" ComboFix 11-12-23.01 - Joanne 12/23/2011 23:02:33.1.4 - x64 Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8119.5182 [GMT -5:00] Running from: c:\users\Joanne\Desktop\ComboFix.exe SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . C:\install.exe c:\windows\system32\consrv.dll c:\windows\system32\drivers\etc\lmhosts c:\windows\system32\java.exe c:\windows\system32\jucheck.exe c:\windows\system32\jusched.exe c:\windows\System64 . . ((((((((((((((((((((((((( Files Created from 2011-11-24 to 2011-12-24 ))))))))))))))))))))))))))))))) . . 2011-12-24 04:06 . 2011-12-24 04:06 -------- d-----w- c:\users\Default\AppData\Local\temp 2011-12-24 04:06 . 2011-12-24 04:06 -------- d-----w- c:\users\Guest\AppData\Local\temp 2011-12-24 00:02 . 2011-11-28 17:53 304472 ----a-w- c:\windows\system32\drivers\aswSP.sys 2011-12-24 00:02 . 2011-11-28 17:51 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys 2011-12-24 00:02 . 2011-11-28 17:52 42328 ----a-w- c:\windows\system32\drivers\aswRdr.sys 2011-12-24 00:02 . 2011-11-28 17:52 58712 ----a-w- c:\windows\system32\drivers\aswTdi.sys 2011-12-24 00:02 . 2011-11-28 17:54 591192 ----a-w- c:\windows\system32\drivers\aswSnx.sys 2011-12-24 00:02 . 2011-11-28 18:01 256960 ----a-w- c:\windows\system32\aswBoot.exe 2011-12-24 00:02 . 2011-11-28 17:52 66904 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys 2011-12-24 00:02 . 2011-11-28 18:01 41184 ----a-w- c:\windows\avastSS.scr 2011-12-24 00:02 . 2011-11-28 18:01 199816 ----a-w- c:\windows\SysWow64\aswBoot.exe 2011-12-24 00:02 . 2011-12-24 00:02 -------- d-----w- c:\programdata\AVAST Software 2011-12-24 00:02 . 2011-12-24 00:02 -------- d-----w- c:\program files\AVAST Software 2011-12-21 00:35 . 2011-12-21 00:35 -------- d-----w- c:\users\Joanne\AppData\Roaming\Malwarebytes 2011-12-21 00:35 . 2011-12-21 00:35 -------- d-----w- c:\programdata\Malwarebytes 2011-12-21 00:35 . 2011-12-21 00:35 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware 2011-12-21 00:35 . 2011-08-31 22:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys 2011-12-01 04:01 . 2011-12-01 04:01 -------- d-----w- c:\users\Joanne\.swt . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1475072] "DAEMON Tools Lite"="c:\program files (x86)\DAEMON Tools Lite\DTLite.exe" [2010-04-01 357696] "EADM"="c:\program files (x86)\Electronic Arts\EADM\EADMUI\EADMUI.exe" [2011-04-29 17529856] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-09-11 1779952] "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520] "DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064] "AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712] "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-12-16 498160] "IJNetworkScanUtility"="c:\program files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-19 136544] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288] "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888] "{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files (x86)\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232] "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064] "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-04-14 421160] "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552] . c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [N/A] OpenOffice.org 3.2.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000] . c:\users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ Epson all-in-one Registration.lnk - d:\common\EpsonReg\EpsonReg.exe [N/A] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32] "mixer3"=wdmaud.drv . R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-16 136176] R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-05-23 1038088] R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-16 136176] R3 sxuptp;SXUPTP Driver;c:\windows\system32\DRIVERS\sxuptp.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x] S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x] S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x] S1 aswSnx;aswSnx; [x] S1 aswSP;aswSP; [x] S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x] S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160] S2 aswFsBlk;aswFsBlk; [x] S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x] S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856] S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-04-03 240232] S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [x] S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x] S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x] S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x] S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x] S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64k.sys [x] . . Contents of the 'Scheduled Tasks' folder . 2011-12-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-16 00:05] . 2011-12-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-01-16 00:05] . . --------- x86-64 ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast] @="{472083B0-C522-11CF-8763-00608CC02F24}" [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}] 2011-11-28 18:01 134384 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-08-19 8067616] "itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 2342800] "IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 2314120] "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-10-19 2185032] "CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312] "combofix"="c:\combofix\CF10268.3XE" [2009-07-14 344576] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "LoadAppInit_DLLs"=0x0 . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm uStart Page = hxxp://www.comcast.net/ mLocal Page = c:\windows\SysWOW64\blank.htm uInternet Settings,ProxyOverride = *.local TCP: DhcpNameServer = 192.168.2.1 FF - ProfilePath - c:\users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\ FF - prefs.js: browser.startup.homepage - www.insanejournal.com FF - user.js: network.protocol-handler.warn-external.dnupdate - false . - - - - ORPHANS REMOVED - - - - . Toolbar-Locked - (no file) Wow6432Node-HKCU-Run-EA Core - c:\program files (x86)\Electronic Arts\EADM\Core.exe SafeBoot-mcmscsvc SafeBoot-MCODS Toolbar-Locked - (no file) . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.10" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}] @Denied: (A 2) (Everyone) @="IFlashBroker3" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DbgagD\1*] "value"="?\0c\04\01\03;\133" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . ------------------------ Other Running Processes ------------------------ . c:\program files\AVAST Software\Avast\AvastSvc.exe c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe c:\program files (x86)\Bonjour\mDNSResponder.exe c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE c:\program files (x86)\Dell DataSafe Local Backup\Toaster.exe c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe . ************************************************************************** . Completion time: 2011-12-23 23:11:29 - machine was rebooted ComboFix-quarantined-files.txt 2011-12-24 04:11 . Pre-Run: 685,565,042,688 bytes free Post-Run: 687,746,699,264 bytes free . - - End Of File - - 15450888FF0C40651AF109A9C0F5842B
Looks good How is computer doing? Download OTL to your Desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. Click the Scan All Users checkbox. Under the Custom Scan box paste this in: netsvcs drivers32 %SYSTEMDRIVE%\*.* %systemroot%\Fonts\*.com %systemroot%\Fonts\*.dll %systemroot%\Fonts\*.ini %systemroot%\Fonts\*.ini2 %systemroot%\Fonts\*.exe %systemroot%\system32\spool\prtprocs\w32x86\*.* %systemroot%\REPAIR\*.bak1 %systemroot%\REPAIR\*.ini %systemroot%\system32\*.jpg %systemroot%\*.jpg %systemroot%\*.png %systemroot%\*.scr %systemroot%\*._sy %APPDATA%\Adobe\Update\*.* %ALLUSERSPROFILE%\Favorites\*.* %APPDATA%\Microsoft\*.* %PROGRAMFILES%\*.* %APPDATA%\Update\*.* %systemroot%\*. /mp /s CREATERESTOREPOINT %systemroot%\System32\config\*.sav %PROGRAMFILES%\bak. /s %systemroot%\system32\bak. /s %ALLUSERSPROFILE%\Start Menu\*.lnk /x %systemroot%\system32\config\systemprofile\*.dat /x %systemroot%\*.config %systemroot%\system32\*.db %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x %USERPROFILE%\Desktop\*.exe %PROGRAMFILES%\Common Files\*.* %systemroot%\*.src %systemroot%\install\*.* %systemroot%\system32\DLL\*.* %systemroot%\system32\HelpFiles\*.* %systemroot%\system32\rundll\*.* %systemroot%\winn32\*.* %systemroot%\Java\*.* %systemroot%\system32\test\*.* %systemroot%\system32\Rundll32\*.* %systemroot%\AppPatch\Custom\*.* %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x %PROGRAMFILES%\PC-Doctor\Downloads\*.* %PROGRAMFILES%\Internet Explorer\*.tmp %PROGRAMFILES%\Internet Explorer\*.dat %USERPROFILE%\My Documents\*.exe %USERPROFILE%\*.exe %systemroot%\ADDINS\*.* %systemroot%\assembly\*.bak2 %systemroot%\Config\*.* %systemroot%\REPAIR\*.bak2 %systemroot%\SECURITY\Database\*.sdb /x %systemroot%\SYSTEM\*.bak2 %systemroot%\Web\*.bak2 %systemroot%\Driver Cache\*.* %PROGRAMFILES%\Mozilla Firefox\0*.exe %ProgramFiles%\Microsoft Common\*.* %ProgramFiles%\TinyProxy. %USERPROFILE%\Favorites\*.url /x %systemroot%\system32\*.bk %systemroot%\*.te %systemroot%\system32\system32\*.* %ALLUSERSPROFILE%\*.dat /x %systemroot%\system32\drivers\*.rmv dir /b "%systemroot%\system32\*.exe" | find /i " " /c dir /b "%systemroot%\*.exe" | find /i " " /c %PROGRAMFILES%\Microsoft\*.* %systemroot%\System32\Wbem\proquota.exe %PROGRAMFILES%\Mozilla Firefox\*.dat %USERPROFILE%\Cookies\*.txt /x %SystemRoot%\system32\fonts\*.* %systemroot%\system32\winlog\*.* %systemroot%\system32\Language\*.* %systemroot%\system32\Settings\*.* %systemroot%\system32\*.quo %SYSTEMROOT%\AppPatch\*.exe %SYSTEMROOT%\inf\*.exe %SYSTEMROOT%\Installer\*.exe %systemroot%\system32\config\*.bak2 %systemroot%\system32\Computers\*.* %SystemRoot%\system32\Sound\*.* %SystemRoot%\system32\SpecialImg\*.* %SystemRoot%\system32\code\*.* %SystemRoot%\system32\draft\*.* %SystemRoot%\system32\MSSSys\*.* %ProgramFiles%\Javascript\*.* %systemroot%\pchealth\helpctr\System\*.exe /s %systemroot%\Web\*.exe %systemroot%\system32\msn\*.* %systemroot%\system32\*.tro %AppData%\Microsoft\Installer\msupdates\*.* %ProgramFiles%\Messenger\*.* %systemroot%\system32\systhem32\*.* %systemroot%\system\*.exe HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs /md5start /md5stop Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
Looks good - Avast hasn't detected a threat since I ran combofix so I'm taking that as a good sign. Here are the logs from OTL: OTL logfile created on: 12/24/2011 12:12:05 AM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Joanne\Desktop 64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation Internet Explorer (Version = 8.0.7600.16385) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.93 Gb Total Physical Memory | 6.45 Gb Available Physical Memory | 81.36% Memory free 15.86 Gb Paging File | 14.28 Gb Available in Paging File | 90.08% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 916.82 Gb Total Space | 640.58 Gb Free Space | 69.87% Space Free | Partition Type: NTFS Computer Name: JO-DESK | User Name: Joanne | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days ========== Processes (SafeList) ========== PRC - [2011/12/24 00:10:18 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Joanne\Desktop\OTL.exe PRC - [2011/11/28 13:01:24 | 003,744,552 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe PRC - [2011/11/28 13:01:23 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe PRC - [2011/01/13 13:54:26 | 000,464,856 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe PRC - [2011/01/13 13:42:12 | 003,811,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe PRC - [2011/01/13 13:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe PRC - [2011/01/13 13:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe PRC - [2010/04/03 15:59:00 | 000,240,232 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe PRC - [2010/04/01 04:16:20 | 000,357,696 | ---- | M] (DT Soft Ltd) -- C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe PRC - [2009/09/11 13:07:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe PRC - [2009/06/24 21:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe PRC - [2009/05/19 17:11:52 | 000,136,544 | ---- | M] (CANON INC.) -- C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe PRC - [2005/07/15 16:48:33 | 000,479,232 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe ========== Modules (No Company Name) ========== MOD - [2011/05/01 00:16:23 | 002,295,296 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\bf0286e181064f9ded08895c7f23967d\System.Core.ni.dll MOD - [2011/05/01 00:16:21 | 000,997,888 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\94eb4ca06f43edf88bbdecd3729657d5\System.Management.ni.dll MOD - [2011/04/30 21:16:29 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\8e1f199a523bdc014cd19072d583e7cc\PresentationFramework.Aero.ni.dll MOD - [2011/04/30 21:16:23 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\f9fe5fb8add34a7107252b0cc957180f\System.Web.Services.ni.dll MOD - [2011/04/30 21:16:11 | 014,322,688 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\d7827588b8043e8be3184c8a64a867fc\PresentationFramework.ni.dll MOD - [2011/04/30 21:16:01 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\e4ea95056046fdf87f06ae807308b627\System.Windows.Forms.ni.dll MOD - [2011/04/30 21:15:56 | 001,586,688 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\2a34e74599686e7383ae90670a994cdf\System.Drawing.ni.dll MOD - [2011/04/30 21:15:54 | 012,216,320 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\03dd2b7701ca5cfe696d4ca5a0f7b8bb\PresentationCore.ni.dll MOD - [2011/04/30 21:15:47 | 003,325,952 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\caa9d8bca3092573cdbb67c8e81bf0f3\WindowsBase.ni.dll MOD - [2011/04/30 21:15:43 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\167c8c3817ba1f48fe7396cc56f557e3\System.Xml.ni.dll MOD - [2011/04/30 21:15:41 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\9d054fc9618b81d5703af1662cd11135\System.Configuration.ni.dll MOD - [2011/04/30 21:15:40 | 007,949,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\50c67f851ae3df2d0ab7d86fd1c5c7e0\System.ni.dll MOD - [2011/04/30 21:15:36 | 011,490,304 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\ebdaeaeb9f66c9035b5f11431f10cda4\mscorlib.ni.dll MOD - [2011/01/13 13:42:02 | 000,025,920 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftBRCCPiped.dll MOD - [2011/01/13 13:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe MOD - [2011/01/13 13:37:50 | 000,079,168 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll MOD - [2011/01/13 13:37:26 | 000,075,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll MOD - [2011/01/13 13:37:24 | 000,111,936 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll MOD - [2011/01/13 13:37:20 | 000,121,152 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll MOD - [2011/01/13 13:37:18 | 000,128,320 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll MOD - [2011/01/13 13:37:14 | 000,234,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll MOD - [2011/01/13 13:37:04 | 000,025,920 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STBRCCServCLR.dll MOD - [2011/01/13 13:36:50 | 001,123,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll MOD - [2010/03/15 15:57:20 | 000,067,872 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll MOD - [2009/09/11 13:08:00 | 000,268,016 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll MOD - [2009/09/11 13:08:00 | 000,140,528 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll MOD - [2009/09/11 13:08:00 | 000,095,472 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll MOD - [2009/09/11 13:07:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe MOD - [2009/09/11 13:05:00 | 000,058,608 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll MOD - [2009/08/21 11:57:00 | 000,017,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll ========== Win32 Services (SafeList) ========== SRV:64bit: - [2011/11/28 13:01:23 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus) SRV:64bit: - [2010/05/23 17:03:45 | 001,038,088 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe -- (FLEXnet Licensing Service 64) SRV:64bit: - [2009/03/31 17:01:34 | 000,092,160 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters) SRV - [2011/01/13 13:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService) SRV - [2010/05/23 17:03:41 | 000,655,624 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service) SRV - [2010/04/03 15:59:00 | 000,240,232 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe -- (Stereo Service) SRV - [2010/02/06 00:08:27 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist) SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32) SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) ========== Driver Services (SafeList) ========== DRV:64bit: - [2011/11/28 12:54:06 | 000,591,192 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx) DRV:64bit: - [2011/11/28 12:53:58 | 000,304,472 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP) DRV:64bit: - [2011/11/28 12:52:22 | 000,042,328 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr.sys -- (aswRdr) DRV:64bit: - [2011/11/28 12:52:20 | 000,058,712 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi) DRV:64bit: - [2011/11/28 12:52:11 | 000,066,904 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt) DRV:64bit: - [2011/11/28 12:51:53 | 000,024,408 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk) DRV:64bit: - [2011/04/12 12:01:38 | 000,052,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d) MS Hardware Device Detection Driver (USB) DRV:64bit: - [2010/05/22 19:39:09 | 000,834,544 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\sptd.sys -- (sptd) DRV:64bit: - [2010/01/28 09:25:02 | 000,086,120 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA) DRV:64bit: - [2009/10/16 06:32:24 | 000,321,064 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a) Broadcom NetLink (TM) DRV:64bit: - [2009/09/26 10:42:58 | 000,233,984 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel(R) DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel(R) DRV:64bit: - [2009/07/13 20:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata) DRV:64bit: - [2009/07/13 20:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata) DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs) DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2) DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD) DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor) DRV:64bit: - [2009/07/09 02:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64) DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv) DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv) DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a) DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir) DRV:64bit: - [2009/06/05 20:10:10 | 001,478,144 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr) DRV:64bit: - [2009/05/18 12:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM) DRV:64bit: - [2009/05/08 20:14:24 | 000,033,160 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\point64k.sys -- (Point64) DRV:64bit: - [2009/05/08 20:14:18 | 000,015,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nuidfltr.sys -- (NuidFltr) DRV:64bit: - [2008/06/27 06:51:10 | 000,088,632 | ---- | M] (Adobe Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\adfs.sys -- (adfs) DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr) DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount) DRV - [2008/08/14 06:57:42 | 000,074,720 | ---- | M] (Adobe Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysWow64\drivers\adfs.sys -- (adfs) ========== Standard Registry (SafeList) ========== ========== Internet Explorer ========== IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ IE - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1 IE - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local IE - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = :0 ========== FireFox ========== FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll () FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll () FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.) FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google) FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.) FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF - HKLM\Software\MozillaPlugins\@nvidia.com/3DVision: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation) FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.) FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.) FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\wrc@avast.com: C:\Program Files\AVAST Software\Avast\WebRep\FF [2011/12/23 19:02:17 | 000,000,000 | ---D | M] FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/11/12 23:06:45 | 000,000,000 | ---D | M] FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/05/03 20:54:22 | 000,000,000 | ---D | M] [2010/10/24 09:10:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Extensions [2010/06/15 19:25:53 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Extensions\mozswing@mozswing.org [2010/10/24 09:10:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Extensions\uploadr@flickr.com [2011/12/23 17:16:25 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\extensions [2011/04/02 22:26:19 | 000,000,000 | ---D | M] (EditCSS) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\extensions\{A0A87DB2-80BA-493a-B22F-FAFBAEA3E0A2} [2011/10/07 22:36:41 | 000,000,000 | ---D | M] (ReminderFox) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\extensions\{ada4b710-8346-4b82-8199-5de2b400a6ae} [2011/12/23 17:16:25 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [2011/04/02 22:26:19 | 000,000,000 | ---D | M] (TinEye Reverse Image Search) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\isu9xn1d.default\extensions\tineye@ideeinc.com [2010/05/15 18:15:06 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joanne\AppData\Roaming\Mozilla\Firefox\Profiles\s68timr2.default\extensions [2011/11/12 23:06:47 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions [2011/11/12 23:06:45 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll [2011/03/18 13:32:12 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll [2011/02/02 20:40:24 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll [2011/03/18 13:32:14 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll [2011/11/05 20:52:28 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml [2011/11/12 23:06:45 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml O1 HOSTS File: ([2011/12/23 23:07:59 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts O1 - Hosts: 127.0.0.1 localhost O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software) O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software) O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software) O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.) O4:64bit: - HKLM..\Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.) O4:64bit: - HKLM..\Run: [IntelliPoint] C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation) O4:64bit: - HKLM..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe (Microsoft Corporation) O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor) O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe (Google Inc.) O4 - HKLM..\Run: [AdobeCS4ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe (Adobe Systems Incorporated) O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software) O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe () O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.) O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe () O4 - HKLM..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe (CANON INC.) O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.) O4 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000..\Run: [DAEMON Tools Lite] C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd) O4 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000..\Run: [EADM] C:\Program Files (x86)\Electronic Arts\EADM\EADMUI\EADMUI.exe (Electronic Arts) O4 - Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found O4 - Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe () O4 - Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Epson all-in-one Registration.lnk = File not found O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5 O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3 O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0 O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.) O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - %SystemRoot%\System32\nwprovau.dll File not found O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.) O10 - Protocol_Catalog9\Catalog_Entries\000000000028 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found O10 - Protocol_Catalog9\Catalog_Entries\000000000029 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found O15 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\..Trusted Ranges: Range1 ([http] in Local intranet) O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17) O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17) O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17) O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24) O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24) O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24) O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F2FE0ED1-0C87-4BA6-A0F3-F4E05F27B531}: DhcpNameServer = 192.168.2.1 O18:64bit: - Protocol\Handler\livecall - No CLSID value found O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found O18:64bit: - Protocol\Handler\msnim - No CLSID value found O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation) O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation) O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation) O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found O32 - HKLM CDRom: AutoRun - 1 O34 - HKLM BootExecute: (autocheck autochk *) O35:64bit: - HKLM\..comfile [open] -- "%1" %* O35:64bit: - HKLM\..exefile [open] -- "%1" %* O35 - HKLM\..comfile [open] -- "%1" %* O35 - HKLM\..exefile [open] -- "%1" %* O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %* O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %* O37 - HKLM\...com [@ = comfile] -- "%1" %* O37 - HKLM\...exe [@ = exefile] -- "%1" %* O37 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\...com [@ = ComFile] -- Reg Error: Key error. File not found Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS) Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS) Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.) Drivers32: vidc.VP60 - C:\Windows\SysWOW64\vp6vfw.dll (On2.com) Drivers32: vidc.VP61 - C:\Windows\SysWOW64\vp6vfw.dll (On2.com) Drivers32: vidc.XVID - C:\Windows\SysWow64\xvidvfw.dll () CREATERESTOREPOINT Restore point Set: OTL Restore Point ========== Files/Folders - Created Within 30 Days ==========
[2011/12/24 00:10:16 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Joanne\Desktop\OTL.exe [2011/12/23 23:11:31 | 000,000,000 | ---D | C] -- C:\Windows\temp [2011/12/23 23:08:03 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN [2011/12/23 23:01:48 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe [2011/12/23 23:01:48 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe [2011/12/23 23:01:48 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe [2011/12/23 23:01:46 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT [2011/12/23 23:01:44 | 000,000,000 | ---D | C] -- C:\Qoobox [2011/12/23 22:25:41 | 004,350,311 | R--- | C] (Swearware) -- C:\Users\Joanne\Desktop\ComboFix.exe [2011/12/23 22:25:24 | 001,918,464 | ---- | C] (AVAST Software) -- C:\Users\Joanne\Desktop\aswMBR.exe [2011/12/23 22:24:59 | 001,918,464 | ---- | C] (AVAST Software) -- C:\Users\Joanne\Desktop\aswMBR.exe.part [2011/12/23 20:47:58 | 000,607,260 | R--- | C] (Swearware) -- C:\Users\Joanne\Desktop\dds.scr [2011/12/23 19:02:55 | 000,304,472 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys [2011/12/23 19:02:55 | 000,024,408 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys [2011/12/23 19:02:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus [2011/12/23 19:02:53 | 000,058,712 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys [2011/12/23 19:02:53 | 000,042,328 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys [2011/12/23 19:02:52 | 000,591,192 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys [2011/12/23 19:02:51 | 000,256,960 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe [2011/12/23 19:02:51 | 000,066,904 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys [2011/12/23 19:02:15 | 000,199,816 | ---- | C] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe [2011/12/23 19:02:15 | 000,041,184 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr [2011/12/23 19:02:10 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software [2011/12/23 19:02:10 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software [2011/12/20 19:35:27 | 000,000,000 | ---D | C] -- C:\Users\Joanne\AppData\Roaming\Malwarebytes [2011/12/20 19:35:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware [2011/12/20 19:35:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes [2011/12/20 19:35:09 | 000,025,416 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys [2011/12/20 19:35:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware [2011/12/03 19:27:52 | 000,000,000 | ---D | C] -- C:\Users\Joanne\Desktop\G2 [2011/11/30 23:01:31 | 000,000,000 | ---D | C] -- C:\Users\Joanne\.swt [2004/12/13 07:57:36 | 000,065,536 | ---- | C] ( ) -- C:\Windows\SysWow64\RCCOLLAB.DLL ========== Files - Modified Within 30 Days ========== [2011/12/24 00:10:18 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Joanne\Desktop\OTL.exe [2011/12/23 23:34:03 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job [2011/12/23 23:15:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 [2011/12/23 23:15:32 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 [2011/12/23 23:11:49 | 000,713,888 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI [2011/12/23 23:11:49 | 000,615,122 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat [2011/12/23 23:11:49 | 000,103,496 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat [2011/12/23 23:07:59 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts [2011/12/23 23:07:48 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job [2011/12/23 23:07:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat [2011/12/23 23:07:22 | 2090,164,223 | -HS- | M] () -- C:\hiberfil.sys [2011/12/23 22:58:02 | 000,000,512 | ---- | M] () -- C:\Users\Joanne\Desktop\MBR.dat [2011/12/23 22:25:48 | 004,350,311 | R--- | M] (Swearware) -- C:\Users\Joanne\Desktop\ComboFix.exe [2011/12/23 22:25:27 | 001,918,464 | ---- | M] (AVAST Software) -- C:\Users\Joanne\Desktop\aswMBR.exe [2011/12/23 22:25:02 | 001,918,464 | ---- | M] (AVAST Software) -- C:\Users\Joanne\Desktop\aswMBR.exe.part [2011/12/23 20:47:58 | 000,607,260 | R--- | M] (Swearware) -- C:\Users\Joanne\Desktop\dds.scr [2011/12/23 20:39:28 | 000,302,592 | ---- | M] () -- C:\Users\Joanne\Desktop\4zhsidwb.exe [2011/12/23 19:02:55 | 000,001,843 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk [2011/12/23 19:02:51 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt [2011/12/20 19:35:12 | 000,001,071 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk [2011/12/20 00:20:55 | 001,008,141 | ---- | M] () -- C:\Users\Joanne\Desktop\iExplore.exe [2011/12/20 00:16:31 | 000,001,205 | ---- | M] () -- C:\Users\Joanne\Desktop\FixNCR.reg [2011/12/20 00:07:54 | 000,013,616 | -HS- | M] () -- C:\Users\Joanne\AppData\Local\6u47cy4c82y108 [2011/12/20 00:07:54 | 000,013,616 | -HS- | M] () -- C:\ProgramData\6u47cy4c82y108 [2011/12/19 21:18:49 | 000,156,682 | ---- | M] () -- C:\Users\Joanne\Desktop\dawn.jpg [2011/12/10 21:41:58 | 004,149,100 | ---- | M] () -- C:\Users\Joanne\Desktop\housewarmingcake3.jpg [2011/12/10 21:41:44 | 004,369,192 | ---- | M] () -- C:\Users\Joanne\Desktop\housewarmingcake2.jpg [2011/12/10 21:41:32 | 004,566,661 | ---- | M] () -- C:\Users\Joanne\Desktop\housewarmingcake1.jpg [2011/11/30 22:59:18 | 000,001,810 | ---- | M] () -- C:\Users\Public\Desktop\Vuze.lnk [2011/11/30 22:59:18 | 000,001,810 | ---- | M] () -- C:\Users\Joanne\Application Data\Microsoft\Internet Explorer\Quick Launch\Vuze.lnk [2011/11/28 13:01:25 | 000,041,184 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr [2011/11/28 13:01:23 | 000,199,816 | ---- | M] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe [2011/11/28 13:01:14 | 000,256,960 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe [2011/11/28 12:54:06 | 000,591,192 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys [2011/11/28 12:53:58 | 000,304,472 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys [2011/11/28 12:52:22 | 000,042,328 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys [2011/11/28 12:52:20 | 000,058,712 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys [2011/11/28 12:52:11 | 000,066,904 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys [2011/11/28 12:51:53 | 000,024,408 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys ========== Files Created - No Company Name ========== [2011/12/23 23:01:48 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe [2011/12/23 23:01:48 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe [2011/12/23 23:01:48 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe [2011/12/23 23:01:48 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe [2011/12/23 23:01:48 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe [2011/12/23 22:58:02 | 000,000,512 | ---- | C] () -- C:\Users\Joanne\Desktop\MBR.dat [2011/12/23 20:39:28 | 000,302,592 | ---- | C] () -- C:\Users\Joanne\Desktop\4zhsidwb.exe [2011/12/23 19:02:55 | 000,001,843 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk [2011/12/23 19:02:51 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt [2011/12/20 19:35:12 | 000,001,071 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk [2011/12/20 00:20:54 | 001,008,141 | ---- | C] () -- C:\Users\Joanne\Desktop\iExplore.exe [2011/12/20 00:16:27 | 000,001,205 | ---- | C] () -- C:\Users\Joanne\Desktop\FixNCR.reg [2011/12/19 23:56:35 | 000,013,616 | -HS- | C] () -- C:\Users\Joanne\AppData\Local\6u47cy4c82y108 [2011/12/19 23:56:35 | 000,013,616 | -HS- | C] () -- C:\ProgramData\6u47cy4c82y108 [2011/12/19 21:18:48 | 000,156,682 | ---- | C] () -- C:\Users\Joanne\Desktop\dawn.jpg [2011/12/10 21:41:53 | 004,149,100 | ---- | C] () -- C:\Users\Joanne\Desktop\housewarmingcake3.jpg [2011/12/10 21:41:40 | 004,369,192 | ---- | C] () -- C:\Users\Joanne\Desktop\housewarmingcake2.jpg [2011/12/10 21:41:31 | 004,566,661 | ---- | C] () -- C:\Users\Joanne\Desktop\housewarmingcake1.jpg [2011/11/30 22:59:18 | 000,001,810 | ---- | C] () -- C:\Users\Public\Desktop\Vuze.lnk [2010/09/05 12:23:24 | 000,073,220 | ---- | C] () -- C:\Windows\SysWow64\EPPICPrinterDB.dat [2010/09/05 12:23:24 | 000,031,053 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern131.dat [2010/09/05 12:23:24 | 000,029,114 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern1.dat [2010/09/05 12:23:24 | 000,027,417 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern121.dat [2010/09/05 12:23:24 | 000,021,021 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern3.dat [2010/09/05 12:23:24 | 000,015,670 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern5.dat [2010/09/05 12:23:24 | 000,013,280 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern2.dat [2010/09/05 12:23:24 | 000,010,673 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern4.dat [2010/09/05 12:23:24 | 000,004,943 | ---- | C] () -- C:\Windows\SysWow64\EPPICPattern6.dat [2010/09/05 12:23:24 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_PT.dat [2010/09/05 12:23:24 | 000,001,140 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_BP.dat [2010/09/05 12:23:24 | 000,001,137 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_ES.dat [2010/09/05 12:23:24 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_FR.dat [2010/09/05 12:23:24 | 000,001,130 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_CF.dat [2010/09/05 12:23:24 | 000,001,104 | ---- | C] () -- C:\Windows\SysWow64\EPPICPresetData_EN.dat [2010/09/05 12:23:24 | 000,000,097 | ---- | C] () -- C:\Windows\SysWow64\PICSDK.ini [2010/09/05 12:22:21 | 000,000,094 | ---- | C] () -- C:\Windows\ENX125_127.ini [2010/07/09 17:30:03 | 000,001,750 | ---- | C] () -- C:\Users\Joanne\AppData\Roaming\wklnhst.dat [2010/07/05 13:16:48 | 000,000,000 | ---- | C] () -- C:\Windows\OpPrintServer.INI [2010/05/16 13:50:07 | 000,819,200 | ---- | C] () -- C:\Windows\SysWow64\xvidcore.dll [2010/05/16 13:50:07 | 000,180,224 | ---- | C] () -- C:\Windows\SysWow64\xvidvfw.dll [2010/05/15 19:03:46 | 000,007,602 | ---- | C] () -- C:\Users\Joanne\AppData\Local\Resmon.ResmonCfg [2010/02/06 02:02:17 | 000,146,432 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL [2010/02/06 02:02:17 | 000,072,704 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL [2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat [2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT [2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat [2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin [2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll [2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll [2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat ========== LOP Check ========== [2010/08/30 11:55:02 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\OpenOffice.org [2011/12/23 18:49:27 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\.purple [2010/05/14 21:35:51 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\acccore [2010/11/25 21:05:50 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Amazon [2010/12/10 21:26:32 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Ashampoo [2010/10/15 21:57:01 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Atari [2011/12/20 00:03:45 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Azureus [2011/05/27 21:51:28 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Canon [2010/05/23 16:59:13 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\DAEMON Tools Lite [2010/09/08 17:16:51 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Epson [2010/10/24 09:10:12 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Flickr [2011/06/25 23:03:36 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\FrostWire [2010/11/14 20:08:38 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\GetRightToGo [2010/06/10 21:13:56 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\gtk-2.0 [2010/05/23 17:24:09 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Leadertech [2011/03/11 22:46:02 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Merscom [2010/05/18 18:25:17 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\OpenOffice.org [2011/07/22 21:47:37 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Spotify [2010/07/09 17:30:04 | 000,000,000 | ---D | M] -- C:\Users\Joanne\AppData\Roaming\Template [2009/07/14 00:08:49 | 000,015,962 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT ========== Purity Check ========== ========== Custom Scans ========== < %SYSTEMDRIVE%\*.* > [2011/12/23 23:11:29 | 000,013,801 | ---- | M] () -- C:\ComboFix.txt [2010/02/06 01:55:04 | 000,031,073 | RH-- | M] () -- C:\dell.sdr [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.1028.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.1031.txt [2007/11/07 07:00:40 | 000,010,134 | ---- | M] () -- C:\eula.1033.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.1036.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.1040.txt [2007/11/07 07:00:40 | 000,000,118 | ---- | M] () -- C:\eula.1041.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.1042.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.2052.txt [2007/11/07 07:00:40 | 000,017,734 | ---- | M] () -- C:\eula.3082.txt [2007/11/07 07:00:40 | 000,001,110 | ---- | M] () -- C:\globdata.ini [2011/12/23 23:07:22 | 2090,164,223 | -HS- | M] () -- C:\hiberfil.sys [2007/11/07 07:00:40 | 000,000,843 | ---- | M] () -- C:\install.ini [2007/11/07 07:44:20 | 000,075,280 | ---- | M] (Microsoft Corporation) -- C:\install.res.1028.dll [2007/11/07 07:44:20 | 000,095,248 | ---- | M] (Microsoft Corporation) -- C:\install.res.1031.dll [2007/11/07 07:44:20 | 000,090,128 | ---- | M] (Microsoft Corporation) -- C:\install.res.1033.dll [2007/11/07 07:44:20 | 000,096,272 | ---- | M] (Microsoft Corporation) -- C:\install.res.1036.dll [2007/11/07 07:44:20 | 000,094,224 | ---- | M] (Microsoft Corporation) -- C:\install.res.1040.dll [2007/11/07 07:44:20 | 000,080,400 | ---- | M] (Microsoft Corporation) -- C:\install.res.1041.dll [2007/11/07 07:44:20 | 000,078,864 | ---- | M] (Microsoft Corporation) -- C:\install.res.1042.dll [2007/11/07 07:44:20 | 000,074,768 | ---- | M] (Microsoft Corporation) -- C:\install.res.2052.dll [2007/11/07 07:44:20 | 000,095,248 | ---- | M] (Microsoft Corporation) -- C:\install.res.3082.dll [2011/04/03 08:00:18 | 000,000,706 | -H-- | M] () -- C:\IPH.PH [2011/12/23 23:07:29 | 4218,544,127 | -HS- | M] () -- C:\pagefile.sys [2011/12/23 00:17:23 | 000,000,361 | ---- | M] () -- C:\rkill.log [2011/12/20 00:27:40 | 000,074,764 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_20.12.2011_00.24.57_log.txt [2011/12/23 00:18:04 | 000,001,896 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_23.12.2011_00.17.53_log.txt [2011/12/23 00:18:08 | 000,000,348 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_23.12.2011_00.18.06_log.txt [2011/12/23 00:18:56 | 000,074,764 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_23.12.2011_00.18.31_log.txt [2011/12/23 18:57:02 | 000,000,348 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_23.12.2011_18.56.46_log.txt [2011/12/23 18:58:07 | 000,147,632 | ---- | M] () -- C:\TDSSKiller.2.6.23.0_23.12.2011_18.57.13_log.txt [2011/12/23 18:56:06 | 000,000,348 | ---- | M] () -- C:\TDSSKiller.2.6.24.0_23.12.2011_18.56.03_log.txt [2007/11/07 07:00:40 | 000,005,686 | ---- | M] () -- C:\vcredist.bmp [2007/11/07 07:50:40 | 001,927,956 | ---- | M] () -- C:\VC_RED.cab [2007/11/07 07:53:12 | 000,242,176 | ---- | M] () -- C:\VC_RED.MSI < %systemroot%\Fonts\*.com > [2009/07/14 00:32:31 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont [2009/07/14 00:32:31 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont [2009/07/14 00:32:31 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont [2009/07/14 00:32:31 | 000,043,318 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont < %systemroot%\Fonts\*.dll > < %systemroot%\Fonts\*.ini > [2009/06/10 15:49:50 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini < %systemroot%\Fonts\*.ini2 > < %systemroot%\Fonts\*.exe > < %systemroot%\system32\spool\prtprocs\w32x86\*.* > < %systemroot%\REPAIR\*.bak1 > < %systemroot%\REPAIR\*.ini > < %systemroot%\system32\*.jpg > < %systemroot%\*.jpg > < %systemroot%\*.png > < %systemroot%\*.scr > [2011/11/28 13:01:25 | 000,041,184 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr [2010/04/16 23:04:40 | 000,306,032 | ---- | M] (Microsoft Corporation) -- C:\Windows\WLXPGSS.SCR < %systemroot%\*._sy > < %APPDATA%\Adobe\Update\*.* > < %ALLUSERSPROFILE%\Favorites\*.* > < %APPDATA%\Microsoft\*.* > < %PROGRAMFILES%\*.* > [2009/07/13 23:54:24 | 000,000,174 | -HS- | M] () -- C:\Program Files (x86)\desktop.ini < %APPDATA%\Update\*.* > < %systemroot%\*. /mp /s > < %systemroot%\System32\config\*.sav > < %PROGRAMFILES%\bak. /s > < %systemroot%\system32\bak. /s > < %ALLUSERSPROFILE%\Start Menu\*.lnk /x > < %systemroot%\system32\config\systemprofile\*.dat /x > < %systemroot%\*.config > < %systemroot%\system32\*.db > < %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x > [2010/05/14 21:14:28 | 000,000,221 | -HS- | M] () -- C:\Users\Joanne\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini < %USERPROFILE%\Desktop\*.exe > [2011/12/23 20:39:28 | 000,302,592 | ---- | M] () -- C:\Users\Joanne\Desktop\4zhsidwb.exe [2011/12/23 22:25:27 | 001,918,464 | ---- | M] (AVAST Software) -- C:\Users\Joanne\Desktop\aswMBR.exe [2011/12/23 22:25:48 | 004,350,311 | R--- | M] (Swearware) -- C:\Users\Joanne\Desktop\ComboFix.exe [2011/12/20 00:20:55 | 001,008,141 | ---- | M] () -- C:\Users\Joanne\Desktop\iExplore.exe [2011/12/24 00:10:18 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Joanne\Desktop\OTL.exe < %PROGRAMFILES%\Common Files\*.* > < %systemroot%\*.src > < %systemroot%\install\*.* > < %systemroot%\system32\DLL\*.* > < %systemroot%\system32\HelpFiles\*.* > < %systemroot%\system32\rundll\*.* > < %systemroot%\winn32\*.* > < %systemroot%\Java\*.* > < %systemroot%\system32\test\*.* > < %systemroot%\system32\Rundll32\*.* > < %systemroot%\AppPatch\Custom\*.* > < %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x > < %PROGRAMFILES%\PC-Doctor\Downloads\*.* > < %PROGRAMFILES%\Internet Explorer\*.tmp > < %PROGRAMFILES%\Internet Explorer\*.dat > < %USERPROFILE%\My Documents\*.exe > < %USERPROFILE%\*.exe > < %systemroot%\ADDINS\*.* > [2009/06/10 16:20:04 | 000,000,802 | ---- | M] () -- C:\Windows\ADDINS\FXSEXT.ecf < %systemroot%\assembly\*.bak2 > < %systemroot%\Config\*.* > < %systemroot%\REPAIR\*.bak2 > < %systemroot%\SECURITY\Database\*.sdb /x > [2010/05/15 18:22:59 | 000,008,192 | ---- | M] () -- C:\Windows\SECURITY\Database\edb.chk [2010/05/15 18:22:59 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edb.log [2010/05/15 18:22:59 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edbres00001.jrs [2010/05/15 18:22:59 | 001,048,576 | ---- | M] () -- C:\Windows\SECURITY\Database\edbres00002.jrs [2010/05/15 18:22:59 | 000,786,432 | ---- | M] () -- C:\Windows\SECURITY\Database\edbtmp.log [2010/05/15 18:22:59 | 001,056,768 | ---- | M] () -- C:\Windows\SECURITY\Database\tmp.edb < %systemroot%\SYSTEM\*.bak2 > < %systemroot%\Web\*.bak2 > < %systemroot%\Driver Cache\*.* > < %PROGRAMFILES%\Mozilla Firefox\0*.exe > < %ProgramFiles%\Microsoft Common\*.* > < %ProgramFiles%\TinyProxy. > < %USERPROFILE%\Favorites\*.url /x > [2011/04/30 21:12:55 | 000,000,402 | -HS- | M] () -- C:\Users\Joanne\Favorites\desktop.ini < %systemroot%\system32\*.bk > < %systemroot%\*.te > < %systemroot%\system32\system32\*.* > < %ALLUSERSPROFILE%\*.dat /x > [2011/12/20 00:07:54 | 000,013,616 | -HS- | M] () -- C:\ProgramData\6u47cy4c82y108 [2010/10/15 22:01:23 | 000,008,437 | ---- | M] () -- C:\ProgramData\hpzinstall.log < %systemroot%\system32\drivers\*.rmv > < dir /b "%systemroot%\system32\*.exe" | find /i " " /c > < dir /b "%systemroot%\*.exe" | find /i " " /c > < %PROGRAMFILES%\Microsoft\*.* > < %systemroot%\System32\Wbem\proquota.exe > < %PROGRAMFILES%\Mozilla Firefox\*.dat > < %USERPROFILE%\Cookies\*.txt /x > < %SystemRoot%\system32\fonts\*.* > < %systemroot%\system32\winlog\*.* > < %systemroot%\system32\Language\*.* > < %systemroot%\system32\Settings\*.* > < %systemroot%\system32\*.quo > < %SYSTEMROOT%\AppPatch\*.exe > < %SYSTEMROOT%\inf\*.exe > < %SYSTEMROOT%\Installer\*.exe > < %systemroot%\system32\config\*.bak2 > < %systemroot%\system32\Computers\*.* > < %SystemRoot%\system32\Sound\*.* > < %SystemRoot%\system32\SpecialImg\*.* > < %SystemRoot%\system32\code\*.* > < %SystemRoot%\system32\draft\*.* > < %SystemRoot%\system32\MSSSys\*.* > < %ProgramFiles%\Javascript\*.* > < %systemroot%\pchealth\helpctr\System\*.exe /s > < %systemroot%\Web\*.exe > < %systemroot%\system32\msn\*.* > < %systemroot%\system32\*.tro > < %AppData%\Microsoft\Installer\msupdates\*.* > < %ProgramFiles%\Messenger\*.* > < %systemroot%\system32\systhem32\*.* > < %systemroot%\system\*.exe > < HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU > < HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs > < End of report >
OTL Extras logfile created on: 12/24/2011 12:12:05 AM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Joanne\Desktop 64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation Internet Explorer (Version = 8.0.7600.16385) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.93 Gb Total Physical Memory | 6.45 Gb Available Physical Memory | 81.36% Memory free 15.86 Gb Paging File | 14.28 Gb Available in Paging File | 90.08% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 916.82 Gb Total Space | 640.58 Gb Free Space | 69.87% Space Free | Partition Type: NTFS Computer Name: JO-DESK | User Name: Joanne | Logged in as Administrator. Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days ========== Extra Registry (SafeList) ========== ========== File Associations ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) [HKEY_USERS\S-1-5-21-2103060796-950200752-1151811743-1000\SOFTWARE\Classes\<extension>] .bat [@ = batfile] -- Reg Error: Key error. File not found .cmd [@ = cmdfile] -- Reg Error: Key error. File not found .com [@ = ComFile] -- Reg Error: Key error. File not found .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) .pif [@ = piffile] -- Reg Error: Key error. File not found .vbs [@ = VBSFile] -- Reg Error: Key error. File not found ========== Shell Spawning ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation) https [open] -- Reg Error: Key error. inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" () Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" () Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. htmlfile [edit] -- Reg Error: Key error. https [open] -- Reg Error: Key error. piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" () Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" () Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) ========== Security Center Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 0 "FirewallDisableNotify" = 0 "AntiVirusDisableNotify" = 0 "UpdatesDisableNotify" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "FirewallDisableNotify" = 0 "AntiVirusDisableNotify" = 0 "UpdatesDisableNotify" = 0 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] ========== System Restore Settings ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore] "DisableSR" = 0 ========== Firewall Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile] [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 ========== Authorized Applications List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] ========== HKEY_LOCAL_MACHINE Uninstall List ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour "{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP560_series" = Canon MP560 series MP Drivers "{16DDB3D1-5C27-4599-9C63-E583287191CC}" = iTunes "{26A24AE4-039D-4CA4-87B4-2F86416017FF}" = Java(TM) 6 Update 17 (64-bit) "{295CFB7C-A57E-4313-93E7-68E7CE1D0332}" = Adobe WinSoft Linguistics Plugin x64 "{2D74E972-5A85-44DC-9193-8A302BA8C181}" = Photoshop Camera Raw_x64 "{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 "{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer "{6631325A-9B1B-4EE7-8E64-8CC4A6F10643}" = Adobe Fonts All x64 "{850C7AF6-7376-464D-A69C-E8419EC7ACA7}" = Microsoft IntelliType Pro 7.0 "{8875A1C0-6308-4790-8CF6-D34E89880052}" = Adobe Linguistics CS4 x64 "{887797BF-37A5-4199-B0C9-0D38D6196E9A}" = Adobe Anchor Service x64 CS4 "{8C8D673B-20FB-43E6-BCB7-9B3F78F2E762}" = Adobe Type Support x64 CS4 "{8DAA31EB-6830-4006-A99F-4DF8AB24714F}" = Adobe CSI CS4 x64 "{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer "{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support "{90BA8112-80B3-4617-A3C1-BD2771B60F74}" = Adobe CMaps x64 CS4 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{A3454894-144A-4D80-B605-C128FE0D7329}" = Adobe Drive CS4 x64 "{C74A84EC-7C5F-4C36-A4A6-381E516D643B}" = Microsoft IntelliPoint 7.0 "{D40172D6-CE2D-4B72-BF5F-26A04A900B7B}" = Adobe Photoshop CS4 (64 Bit) "{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 "{DFFABE78-8173-4E97-9C5C-22FB26192FC5}" = Adobe PDF Library Files x64 CS4 "{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 "Belkin USB Print and Storage Center" = Belkin USB Print and Storage Center "NVIDIA Display Control Panel" = NVIDIA Display Control Panel "NVIDIA Drivers" = NVIDIA Drivers [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{00ADFB20-AE75-46F4-AD2C-F48B15AC3100}" = Adobe Color NA Recommended Settings CS4 "{0228e555-4f9c-4e35-a3ec-b109a192b4c2}" = Google Gmail Notifier "{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable "{05308C4E-7285-4066-BAE3-6B50DA6ED755}" = Adobe Update Manager CS4 "{054EFA56-2AC1-48F4-A883-0AB89874B972}" = Adobe Extension Manager CS4 "{098727E1-775A-4450-B573-3F441F1CA243}" = kuler "{0A146245-DB79-4197-BF5D-FE1A699A2CC7}" = Camera Window DS "{0D6013AB-A0C7-41DC-973C-E93129C9A29F}" = Adobe Color JA Extra Settings CS4 "{0D67A4E4-5BE0-4C9A-8AD8-AB552B433F23}" = Adobe Setup "{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup "{0F723FC1-7606-4867-866C-CE80AD292DAF}" = Adobe CSI CS4 "{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online "{14AFE241-FC6E-4FDB-BCA0-7AD6F4974171}" = Adobe Setup "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works "{1618734A-3957-4ADD-8199-F973763109A8}" = Adobe Anchor Service CS4 "{16E16F01-2E2D-4248-A42F-76261C147B6C}" = Adobe Drive CS4 "{16E6D2C1-7C90-4309-8EC4-D2212690AAA4}" = AdobeColorCommonSetRGB "{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer "{17BF3045-AB1D-4048-8356-6C584B83565E}" = Canon Utilities Digital Photo Professional 2.0 "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 "{1BD07DF4-FB06-41BA-B896-B2DA59000C96}" = Windows Live Toolbar "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{23170F69-40C1-2701-0465-000001000000}" = 7-Zip 4.65 "{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java(TM) 6 Update 24 "{2934DCB0-F8EE-11E0-A4A5-B8AC6F97B88E}" = Google Earth Plug-in "{30C8AA56-4088-426F-91D1-0EDFD3A25678}" = Adobe Dreamweaver CS4 "{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform "{33CF7CDF-9805-4500-9CC7-D19D52AD63C4}" = Canon Camera WIA Driver "{35D94F92-1D3A-43C5-8605-EA268B1A7BD9}" = PDF Settings CS4 "{36C65B50-37BA-4467-AAD5-0523EFDF6F62}" = Camera Window MC "{39F6E2B4-CFE8-C30A-66E8-489651F0F34C}" = Adobe Media Player "{3A4E8896-C2E7-4084-A4A4-B8FD1894E739}" = Adobe XMP Panels CS4 "{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}" = Adobe Color - Photoshop Specific CS4 "{3DA8DF9A-044E-46C4-8531-DEDBB0EE37FF}" = Adobe WinSoft Linguistics Plugin "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement "{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant "{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials "{4943EFF5-229F-435D-BEA9-BE3CAEA783A7}" = Adobe Service Manager Extension "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{5570C7F0-43D0-4916-8A9E-AEDD52FA86F4}" = Adobe Color EU Extra Settings CS4 "{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime "{589D17BB-C997-48C0-BCD2-CC8DC3375FE8}" = EOS Capture 1.5 "{63C24A08-70F3-4C8E-B9FB-9F21A903801D}" = Adobe Color Video Profiles CS CS4 "{63E5CDBF-8214-4F03-84F8-CD3CE48639AD}" = Adobe Photoshop CS4 Support "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail "{67F0E67A-8E93-4C2C-B29D-47C48262738A}" = Adobe Device Central CS4 "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX "{68243FF8-83CA-466B-B2B8-9F99DA5479C4}" = AdobeColorCommonSetCMYK "{6ADD0603-16EF-400D-9F9E-486432835002}" = OpenOffice.org 3.2 "{6CB35178-9E25-48fb-9F86-E40ADC7043B6}" = The Sims™ 2 Best of Business Collection "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide "{820B6609-4C97-3A2B-B644-573B06A0F0CC}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 "{820D3F45-F6EE-4AAF-81EF-CE21FF21D230}" = Adobe Type Support CS4 "{83877DB1-8B77-45BC-AB43-2BAC22E093E0}" = Adobe Bridge CS4 "{842B4B72-9E8F-4962-B3C1-1C422A5C4434}" = Suite Shared Configuration CS4 "{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support "{874E44F3-B9A7-4AA1-B4BA-83E5684ED9C6}" = PhotoStitch "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86) "{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update "{8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2}" = The Sims 2 University "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{910F4A29-1134-49E0-AD8B-56E4A3152BD1}" = The Sims™ 3 Ambitions "{931AB7EA-3656-4BB7-864D-022B09E3DD67}" = Adobe Linguistics CS4 "{94D398EB-D2FD-4FD1-B8C4-592635E8A191}" = Adobe CMaps CS4 "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{9C244239-ED8E-40f1-937F-51C706CD2160}" = The Sims™ 2 Deluxe "{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack "{9F479685-180E-4C05-9400-D59292A1B29C}" = Windows Live Movie Maker "{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175 "{A1D0D14A-B776-4907-BC00-5149F2298086}" = Camera Support Core Library "{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR "{A2EB8F2E-6D9B-4F8B-96EB-F976D33F416F}" = Camera Window DVC "{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software "{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5 "{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.4 "{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync "{B29AD377-CC12-490A-A480-1452337C618D}" = Connect "{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn "{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger "{B65BA85C-0A27-4BC0-A22D-A66F0E5B9494}" = Adobe Photoshop CS4 "{BAA43DA2-B6C5-46EC-B163-0E8EEAF975A4}" = RAW Image Task 2.2 "{BB4E33EC-8181-4685-96F7-8554293DEC6A}" = Adobe Output Module "{BBBC2B89-E193-4348-A83C-C8DD8210A4AC}" = Canon PhotoRecord "{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86) "{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}" = The Sims™ 3 "{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}" = Canon ZoomBrowser EX (E) "{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update "{C52E3EC1-048C-45E1-8D53-10B0C6509683}" = Adobe Default Language CS4 "{CC75AB5C-2110-4A7F-AF52-708680D22FE8}" = Photoshop Camera Raw "{DEA314C4-0929-4250-BC92-98E4C105F28D}" = NVIDIA PhysX "{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software) "{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime "{E4848436-0345-47E2-B648-8B522FCDA623}" = Adobe Photoshop CS4 "{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call "{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU] "{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard "{F0E64E2E-3A60-40D8-A55D-92F6831875DA}" = Adobe Search for Help "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{F8EF2B3F-C345-4F20-8FE4-791A20333CD5}" = Adobe ExtendScript Toolkit CS4 "{F93C84A6-0DC6-42AF-89FA-776F7C377353}" = Adobe PDF Library Files CS4 "{FCDD51BB-CAD0-4BB1-B7DF-CE86D1032794}" = Adobe Fonts All "8461-7759-5462-8226" = Vuze "Adobe AIR" = Adobe AIR "Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin "Adobe_acce07fd2c8fe7f9e3f26243e626578" = Adobe Dreamweaver CS4 "Adobe_faf656ef605427ee2f42989c3ad31b8" = Adobe Photoshop CS4 "AIM_7" = AIM 7 "Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.10 "Ashampoo Burning Studio 6 FREE_is1" = Ashampoo Burning Studio 6 FREE "avast" = avast! Free Antivirus "Canon MP560 series User Registration" = Canon MP560 series User Registration "Canon_IJ_Network_Scan_UTILITY" = Canon IJ Network Scan Utility "Canon_IJ_Network_UTILITY" = Canon IJ Network Tool "CanonMyPrinter" = Canon Utilities My Printer "CanonSolutionMenu" = Canon Utilities Solution Menu "com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Media Player "Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows "EADM" = EA Download Manager "Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX "Flickr Uploadr" = Flickr Uploadr 3.2.1 "FrostWire" = FrostWire 4.21.1 "GoToAssist" = GoToAssist 8.0.0.514 "InstallShield_{0A146245-DB79-4197-BF5D-FE1A699A2CC7}" = Canon Camera Window DSLR 5 for ZoomBrowser EX "InstallShield_{17BF3045-AB1D-4048-8356-6C584B83565E}" = Canon Utilities Digital Photo Professional 2.0 "InstallShield_{33CF7CDF-9805-4500-9CC7-D19D52AD63C4}" = Canon EOS Kiss_N REBEL_XT 350D WIA Driver "InstallShield_{36C65B50-37BA-4467-AAD5-0523EFDF6F62}" = Canon Camera Window MC 5 for ZoomBrowser EX "InstallShield_{589D17BB-C997-48C0-BCD2-CC8DC3375FE8}" = Canon Utilities EOS Capture 1.5 "InstallShield_{874E44F3-B9A7-4AA1-B4BA-83E5684ED9C6}" = Canon Utilities PhotoStitch 3.1 "InstallShield_{A1D0D14A-B776-4907-BC00-5149F2298086}" = Canon Camera Support Core Library "InstallShield_{A2EB8F2E-6D9B-4F8B-96EB-F976D33F416F}" = Canon Camera Window DC_DV 5 for ZoomBrowser EX "InstallShield_{BAA43DA2-B6C5-46EC-B163-0E8EEAF975A4}" = Canon RAW Image Task for ZoomBrowser EX "LastFM_is1" = Last.fm 1.5.4.27091 "Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.2.1300 "Mozilla Firefox 8.0 (x86 en-US)" = Mozilla Firefox 8.0 (x86 en-US) "MP Navigator EX 3.0" = Canon MP Navigator EX 3.0 "NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver "Pidgin" = Pidgin "SoftwareUpdUtility" = Download Updater (AOL LLC) "Spotify" = Spotify "VLC media player" = VLC media player 1.0.5 "WinLiveSuite_Wave3" = Windows Live Essentials "WinRAR archiver" = WinRAR archiver "Xvid_is1" = Xvid 1.2.2 final uninstall ========== Last 10 Event Log Errors ========== [ Application Events ] Error - 11/22/2011 9:08:55 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/22/2011 9:16:16 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/23/2011 9:08:55 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/23/2011 9:14:14 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/24/2011 10:08:28 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/24/2011 10:16:00 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/26/2011 9:54:43 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/26/2011 10:01:52 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/27/2011 9:54:43 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error - 11/27/2011 10:03:55 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-CAPI2 | ID = 4107 Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . [ Dell Events ] Error - 5/10/2011 9:34:38 PM | Computer Name = JO-DESK | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 5/10/2011 9:34:38 PM | Computer Name = JO-DESK | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. Error - 6/1/2011 9:10:25 PM | Computer Name = JO-DESK | Source = DataSafe | ID = 17 Description = The process was interrupted before completion. [ System Events ] Error - 12/20/2011 8:41:02 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7016 Description = The NVIDIA Stereoscopic 3D Driver Service service has reported an invalid current state 0. Error - 12/20/2011 8:41:59 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-DNS-Client | ID = 1012 Description = There was an error while attempting to read the local hosts file. Error - 12/20/2011 8:41:59 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7023 Description = The Computer Browser service terminated with the following error: %%1060 Error - 12/20/2011 8:42:00 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7003 Description = The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed. Error - 12/20/2011 8:42:00 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7003 Description = The IPsec Policy Agent service depends the following service: BFE. This service might not be installed. Error - 12/20/2011 8:42:01 PM | Computer Name = JO-DESK | Source = VDS Basic Provider | ID = 33554433 Description = Error - 12/20/2011 8:42:12 PM | Computer Name = JO-DESK | Source = VDS Basic Provider | ID = 33554433 Description = Error - 12/20/2011 8:42:11 PM | Computer Name = JO-DESK | Source = Microsoft-Windows-DNS-Client | ID = 1012 Description = There was an error while attempting to read the local hosts file. Error - 12/20/2011 8:42:24 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7024 Description = The HomeGroup Listener service terminated with service-specific error %%-2147023143. Error - 12/20/2011 9:23:43 PM | Computer Name = JO-DESK | Source = Service Control Manager | ID = 7016 Description = The NVIDIA Stereoscopic 3D Driver Service service has reported an invalid current state 0. < End of report >
Good news Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the following Code: :OTL O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O4 - Startup: C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Epson all-in-one Registration.lnk = File not found O15 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\..Trusted Ranges: Range1 ([http] in Local intranet) O37 - HKU\S-1-5-21-2103060796-950200752-1151811743-1000\...com [@ = ComFile] -- Reg Error: Key error. File not found [2011/12/20 00:07:54 | 000,013,616 | -HS- | M] () -- C:\Users\Joanne\AppData\Local\6u47cy4c82y108 [2011/12/20 00:07:54 | 000,013,616 | -HS- | M] () -- C:\ProgramData\6u47cy4c82y108 :Commands [purity] [emptytemp] [emptyflash] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot the PC when it is done You will get a log that shows the results of the fix. Please post it. ========================================================= 1. Update your Java version here: http://www.java.com/en/download/installed.jsp Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update. Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer. 2. Now, we need to remove old Java version and its remnants... Download JavaRa to your desktop and unzip it to its own folder Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions. Accept any prompts. =========================================================== Last scans... 1. Download Security Check from HERE, and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document. NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me. 2. Download Temp File Cleaner (TFC) Double click on TFC.exe to run the program. Click on Start button to begin cleaning process. TFC will close all running programs, and it may ask you to restart computer. 3. Please run a free online scan with the ESET Online Scanner Disable your antivirus program Tick the box next to YES, I accept the Terms of Use Click Start Accept any security warnings from your browser. Check Scan archives Click Start ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. When the scan completes, click on List of found threats Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. NOTE. If Eset won't find any threats, it won't produce any log.
checkup: Results of screen317's Security Check version 0.99.24 Windows 7 x64 (UAC is enabled) Internet Explorer 8 Out of date! `````````````````````````````` Antivirus/Firewall Check: avast! Free Antivirus WMI entry may not exist for antivirus; attempting automatic update. ``````````````````````````````` Anti-malware/Other Utilities Check: Malwarebytes' Anti-Malware Java(TM) 6 Update 30 Adobe Flash Player ( 10.3.183.5) Flash Player Out of Date! Mozilla Firefox (x86 en-US..) ```````````````````````````````` Process Check: objlist.exe by Laurent AVAST Software Avast AvastSvc.exe AVAST Software Avast AvastUI.exe ``````````End of Log```````````` ESET: C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.G trojan cleaned by deleting - quarantined C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7O6WXVOB\afr[4].php HTML/Iframe.B.Gen virus deleted - quarantined
Update Adobe Flash Player Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/ I still need a log from OTL fix.
Updated. And sorry - here is OTL log. All processes killed ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. C:\Users\Joanne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Epson all-in-one Registration.lnk moved successfully. Registry value HKEY_USERS\S-1-5-21-2103060796-950200752-1151811743-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http deleted successfully. Registry key HKEY_USERS\S-1-5-21-2103060796-950200752-1151811743-1000_Classes\.com\ deleted successfully. Registry key HKEY_USERS\S-1-5-21-2103060796-950200752-1151811743-1000_Classes\ComFile\ not found. HKEY_LOCAL_MACHINE\Software\Classes\.com\\|comfile /E : value set successfully! C:\Users\Joanne\AppData\Local\6u47cy4c82y108 moved successfully. C:\ProgramData\6u47cy4c82y108 moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 41620 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Guest ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 50402710 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 42727624 bytes ->Flash cache emptied: 47946 bytes User: Joanne ->Temp folder emptied: 324139 bytes ->Temporary Internet Files folder emptied: 12434575 bytes ->Java cache emptied: 26853996 bytes ->FireFox cache emptied: 232742795 bytes ->Flash cache emptied: 314484 bytes User: Public ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 0 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33237 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 349.00 mb [EMPTYFLASH] User: All Users User: Default ->Flash cache emptied: 0 bytes User: Default User ->Flash cache emptied: 0 bytes User: Guest ->Flash cache emptied: 0 bytes User: Joanne ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.31.0 log created on 12242011_140916 Files\Folders moved on Reboot... C:\Users\Joanne\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. Registry entries deleted on Reboot...
Your computer is clean 1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script: Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the following: Code: :OTL :Commands [purity] [emptytemp] [EMPTYFLASH] [CLEARALLRESTOREPOINTS] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot the PC when it is done Post resulting log. 2. Now, we'll remove all tools, we used during our cleaning process Clean up with OTL: Double-click OTL.exe to start the program. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CLEANUP button Say Yes to the prompt and then allow the program to reboot your computer. If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now. 3. Make sure, Windows Updates are current. 4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately! 5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites. 6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer. 7. Run Temporary File Cleaner (TFC) weekly. 8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly. 9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker. The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases. 10. (Windows XP only) Run defrag at your convenience. 11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page. 12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html 13. Please, let me know, how your computer is doing.
When running the OTL fix I got a popup saying Windows Encountered A Critical Error and needed to log me off but OTL appeared to finish and reboot the computer without a problem. Here is the log: All processes killed ========== OTL ========== ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Guest ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Joanne ->Temp folder emptied: 150863 bytes ->Temporary Internet Files folder emptied: 65033 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 42633020 bytes ->Flash cache emptied: 566 bytes User: Public ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 0 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 41.00 mb [EMPTYFLASH] User: All Users User: Default ->Flash cache emptied: 0 bytes User: Default User ->Flash cache emptied: 0 bytes User: Guest ->Flash cache emptied: 0 bytes User: Joanne ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb Restore point Set: OTL Restore Point OTL by OldTimer - Version 3.2.31.0 log created on 12242011_154411 Files\Folders moved on Reboot... C:\Users\Joanne\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. Registry entries deleted on Reboot...