TechSpot

Randomly Locks up

By momof2boys
Jan 13, 2009
  1. Not sure exactly what this could be...I have even reinstalled windows after gettign the "Error Loading OS..." and "Windows could not start because of a computer disk hardware configuration problem" messages.

    Ok so yes Windows XP Professional has been reinstalled. While I dont get the Error Loading OS message anymore..I have gottne the "Windows could not start" a couple times since.

    II have ran Mcafee,nortons, malwarebytes, and ran HD tests on from Western Digital. The tests showed a drive had bad sectors and askd to fix it which we said yes. Ran th test again and it showed as passed.

    It sometimes goes hours before locking up..sometimes minutes..sometimes locks up loading windows. A few times I have heard what sounds like one of the HD trying to start up then within a minute the comp freezes up and i have no other choice but to do a hard restart. I know my graphics card is slowly going bad but I dont think this would cause the lockups.

    Below is my system specs...any input would be appreciated. For security reason I removed the IP addresses form the diagnostic

    Operating System System Model
    Windows XP Professional Service Pack 3 (build 2600) No details available
    Processor a Main Circuit Board b
    3.00 gigahertz Intel Pentium 4
    16 kilobyte primary memory cache
    1024 kilobyte secondary memory cache Board: ASUSTeK Computer Inc. P4C800-E Rev 1.xx
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. 1023.001 06/20/2005
    Drives Memory Modules c,d
    320.09 Gigabytes Usable Hard Drive Capacity
    156.99 Gigabytes Hard Drive Free Space

    PLEXTOR CD-R PREMIUM [CD-ROM drive]
    TEAC DV-516D [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    WDC WD800JB-00DUA3 [Hard drive] (80.03 GB) -- drive 1, s/n WD-WMACM2060679, rev 75.13B75, SMART Status: Healthy
    WDC WD800JB-00DUA3 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMACM2185993, rev 75.13B75, SMART Status: Healthy
    WDC WD800JD-00HKA0 [Hard drive] (80.02 GB) -- drive 3
    WDC WD800JD-00HKA0 [Hard drive] (80.03 GB) -- drive 2, s/n WD-WMAJ91512992, rev 13.03G13, SMART Status: Healthy 3454 Megabytes Installed Memory

    Slot 'DIMM0' has 1024 MB
    Slot 'DIMM1' has 1024 MB
    Slot 'DIMM2' has 1024 MB
    Slot 'DIMM3' has 1024 MB
    Local Drive Volumes


    c: (NTFS on drive 2) 80.02 GB 28.19 GB free
    d: (NTFS on drive 3) 80.02 GB 22.90 GB free
    e: (NTFS on drive 0) 80.02 GB 52.52 GB free
    f: (NTFS on drive 1) 80.02 GB 53.38 GB free
    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Bj 1/13/2009 1:32:32 PM (admin)
    Keith 1/12/2009 7:45:34 PM (admin)
    local system accounts
    Administrator never (admin)
    David never (admin)
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never

    DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
    None detected
    Controllers Display
    Standard floppy disk controller
    Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
    Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
    Primary IDE Channel [Controller] (2x)
    Secondary IDE Channel [Controller] (2x) RADEON X800 PRO [Display adapter]
    RADEON X800 PRO Secondary [Display adapter]
    ACR Acer AL1714 [Monitor] (17.1"vis, s/n ETL1809102, April 2005)
    PHILIPS 109E5 [Monitor] (17.7"vis, s/n BZ 172125, August 2003)
    Bus Adapters Multimedia
    Intel(R) 82801EB USB Universal Host Controller - 24D2
    Intel(R) 82801EB USB Universal Host Controller - 24D4
    Intel(R) 82801EB USB Universal Host Controller - 24D7
    Intel(R) 82801EB USB Universal Host Controller - 24DE
    Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Creative Game Port
    Creative SB Audigy 2 ZS (WDM)
    USB Audio Device
    Communications Other Devices

    1394 Net Adapter
    1394 Net Adapter #2
    Realtek RTL8139 Family PCI Fast Ethernet NIC
    primary Auto IP Address:
    Gateway:
    Dhcp Server:
    Physical Address:

    Networking Dns Servers: 24.29.103.15
    24.29.103.16
    OHCI Compliant IEEE 1394 Host Controller
    VIA OHCI Compliant IEEE 1394 Host Controller
    HID-compliant consumer control device
    USB Human Interface Device
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Microsoft PS/2 Mouse
    USB Composite Device
    USB Root Hub (5x)
     
  2. momof2boys

    momof2boys TS Rookie Topic Starter

    ok i just noticed somethingodd....after the last lockup...i rebooted the computer and got the

    "Primary Slave Hard Disk Error" message. I saw this once before but forgot to write it down and didnt remember till is aw it again just now.

    Also I noticed that my primary drive used to be my c drive..it now shows as the e drive.

    not a clue what is going on.
     
  3. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    bad sectors are indicative of a bad or failing hard drive. Immediately save your important data to an external device and replace the hard drive.
     
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