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[Solved] Remote virus?

Discussion in 'Virus and Malware Removal' started by theRadiantChild, Feb 4, 2012.

Page 3 of 3

  1. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-842925246-1647877149-1606980848-1003\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O3 - HKU\S-1-5-21-842925246-1647877149-1606980848-1003\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O15 - HKU\S-1-5-21-842925246-1647877149-1606980848-1003\..Trusted Domains: taxslayer.com ([www] https in Trusted sites)
[2012/01/16 19:43:18 | 000,012,918 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\xhl4ct6ymteoj27u42qps25
[2011/09/27 10:51:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tracy\Application Data\dpWLhVx2n6jB
[2012/01/11 16:37:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tracy\Application Data\iEK88fR9XwUlOtP
[2011/09/27 10:52:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tracy\Application Data\jAA0uvS2ibFpm5J
[2011/10/12 02:10:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Tracy\Application Data\pG6fLjINu

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    =============================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.


    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Feb 6, 2012
    #41

  2. theRadiantChild Newcomer, in training

    k running now
    theRadiantChild, Feb 6, 2012
    #42

  3. theRadiantChild Newcomer, in training

    Results of screen317's Security Check version 0.99.24
    Windows XP Service Pack 3 x86
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date! (On Access scanning disabled!)
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    CCleaner
    Java(TM) 6 Update 30
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Windows Defender MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    ``````````End of Log````````````
    theRadiantChild, Feb 6, 2012
    #43

  4. theRadiantChild Newcomer, in training

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by Doug (administrator) on 06-02-2012 at 23:41:22
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
    0x080000000500000001000000020000000300000004000000080000000600000007000000
    IpSec Tag value is correct.

    **** End of log ****
    theRadiantChild, Feb 6, 2012
    #44

  5. theRadiantChild Newcomer, in training

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-21-842925246-1647877149-1606980848-1003\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
    Registry value HKEY_USERS\S-1-5-21-842925246-1647877149-1606980848-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{A057A204-BACC-4D26-9990-79A187E2698E} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}\ not found.
    Registry key HKEY_USERS\S-1-5-21-842925246-1647877149-1606980848-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\taxslayer.com\www\ deleted successfully.
    C:\Documents and Settings\All Users\Application Data\xhl4ct6ymteoj27u42qps25 moved successfully.
    C:\Documents and Settings\Tracy\Application Data\dpWLhVx2n6jB folder moved successfully.
    C:\Documents and Settings\Tracy\Application Data\iEK88fR9XwUlOtP folder moved successfully.
    C:\Documents and Settings\Tracy\Application Data\jAA0uvS2ibFpm5J folder moved successfully.
    C:\Documents and Settings\Tracy\Application Data\pG6fLjINu folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Doug
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 848866 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32835 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: T and M
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Tracy
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 1.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Doug
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: T and M
    ->Java cache emptied: 0 bytes

    User: Tracy
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: Doug
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: T and M
    ->Flash cache emptied: 0 bytes

    User: Tracy
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 02062012_232820

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    theRadiantChild, Feb 6, 2012
    #45

  6. theRadiantChild Newcomer, in training

    on ESET should i tick remove threats as well?
    theRadiantChild, Feb 6, 2012
    #46

  7. theRadiantChild Newcomer, in training

    ESET found no threats! :D life is good
    theRadiantChild, Feb 7, 2012
    #47

  8. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Feb 7, 2012
    #48

  9. theRadiantChild Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Doug
    ->Temp folder emptied: 1468 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 8728446 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 6786 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: T and M
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Tracy
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 20678 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 8.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: Doug
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: T and M
    ->Flash cache emptied: 0 bytes

    User: Tracy
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Doug
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: T and M
    ->Java cache emptied: 0 bytes

    User: Tracy
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 02072012_173129

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    theRadiantChild, Feb 7, 2012
    #49

  10. theRadiantChild Newcomer, in training

    i created a folder on their desktop called viruslogs and when I try to delete it it wont let me because it says it might be in use by another person or program
    theRadiantChild, Feb 7, 2012
    #50

  11. Broni Malware Annihilator

    Try safe mode.

    Whenever ready....
    Broni, Feb 7, 2012
    #51

  12. theRadiantChild Newcomer, in training

    everything is good :D
    theRadiantChild, Feb 7, 2012
    #52

  13. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Feb 7, 2012
    #53

  14. theRadiantChild Newcomer, in training

    CHeers broni! You are awesome. I tried enrolling into some malware removal schools but they are all full :( Now my fiancee has a virus! argggg ><
    theRadiantChild, Feb 7, 2012
    #54

  15. Broni Malware Annihilator

    Keep trying. Check every other day.
    Broni, Feb 7, 2012
    #55
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