TechSpot

Remote virus?

By theRadiantChild
Feb 4, 2012
  1. I am doing a remote virus removal for a guy I work with. (Same guy as before). I did a full mbytes scan and cleaned 15 objects. How would I go about doing the other steps since you have to kill the internet connection? Any suggestions?
    Thanks!
     
  2. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.02.04.01

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 7.0.5730.13
    Doug :: HOME-3D1248C5BB [administrator]

    2/3/2012 11:09:23 PM
    mbam-log-2012-02-03 (23-09-23).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 285005
    Time elapsed: 5 hour(s), 33 minute(s), 49 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 3
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEC0} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 6
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\dwld (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\res2 (Adware.SmartShopper) -> Quarantined and deleted successfully.

    Files Detected: 9
    C:\Documents and Settings\Tracy\Local Settings\Application Data\mbp.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Tracy\My Documents\D4R7ia.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\Config.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db\Aliases.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db\Sites.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\dwld\WhiteList.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report\aggr_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report\send_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\res2\WhiteList.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.

    (end)
     
  3. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    Ask them to disonnect.
     
  4. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    Its remote I have anytime access to their PC. If I DC them I cant get in to do what I need to do. Any other recommendations?
     
  5. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    Based on the mbytes should his system be clean now? I'm running a MS security essentials full scan as well. The kaspersky root scan didnt find anything either.
     
  6. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    Full scan from MS Ess found no viruses :) Everything seems okay.
     
  7. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    Run other tools with internet on.
     
  8. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    You think they will work?
     
  9. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    Yes................
     
  10. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    Ok running now. How was your super bowl?
     
  11. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    when first running GMER it did not do an auto scan so I clicked SCAN myself. His computer is slow as sh*t. Scans have been taking awhile it seems
     
  12. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    GMER found rootkit activity. Heres log:
    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2012-02-06 03:02:45
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_2B020H1 rev.WAH21PB0
    Running: 75oxo8p9.exe; Driver: C:\DOCUME~1\Doug\LOCALS~1\Temp\fxnyapoc.sys


    ---- System - GMER 1.0.15 ----

    SSDT Lbd.sys ZwCreateKey [0xF858787E]
    SSDT Lbd.sys ZwSetValueKey [0xF8587BFE]

    ---- Kernel code sections - GMER 1.0.15 ----

    ? Lbd.sys The system cannot find the file specified. !

    ---- User code sections - GMER 1.0.15 ----

    .text C:\WINDOWS\Explorer.EXE[1040] SHELL32.dll!StrStrW 7C9CEE90 8 Bytes [E0, 10, 60, 19, 00, 11, 60, ...] {LOOPNZ 0x12; PUSHA ; SBB [EAX], EAX; ADC [EAX+0x19], ESP}

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 EUBKMON.sys
    AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 eubakup.sys (Disk Backup Driver/CHENGDU YIWO Tech Development Co., Ltd)
    AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 EUBKMON.sys
    AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 eubakup.sys (Disk Backup Driver/CHENGDU YIWO Tech Development Co., Ltd)
    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    ---- Processes - GMER 1.0.15 ----

    Library C:\Program (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [1040] 0x03500000

    ---- EOF - GMER 1.0.15 ----
     
  13. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    DDS and ATTACH Logs

    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 7.0.5730.13
    Run by Doug at 3:11:40 on 2012-02-06
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.191 [GMT -5:00]
    .
    AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
    C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
    C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TeamViewer\Version7\TeamViewer.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe
    C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
    C:\Program Files\TeamViewer\Version7\tv_w32.exe
    C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
    C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\dllhost.exe
    c:\program files\teamviewer\version7\TeamViewer_Desktop.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://google.com/
    uURLSearchHooks: H - No File
    mURLSearchHooks: H - No File
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
    uRun: [Google Update] "c:\documents and settings\doug\local settings\application data\google\update\GoogleUpdate.exe" /c
    mRun: [NWEReboot]
    mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [Conime] %windir%\system32\conime.exe
    mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
    mRun: [EaseUs Watch] "c:\program files\easeus\todo backup\bin\EuWatch.exe"
    mRun: [EaseUs Tray] "c:\program files\easeus\todo backup\bin\TrayNotify.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: taxslayer.com\www
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    TCP: DhcpNameServer = 192.168.2.1 172.27.35.1
    TCP: Interfaces\{E67B813D-9404-48FB-BAD5-AAB39771198E} : DhcpNameServer = 192.168.2.1 172.27.35.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [2011-8-19 38920]
    R0 EUBKMON;EUBKMON;c:\windows\system32\drivers\EUBKMON.sys [2011-8-19 42376]
    R1 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [2011-8-19 16008]
    R1 EUFDDISK;EUFDDISK;c:\windows\system32\drivers\EuFdDisk.sys [2011-8-19 184072]
    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
    R2 EaseUS Agent;EaseUS Agent;c:\program files\easeus\todo backup\bin\Agent.exe [2011-8-19 60040]
    R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
    R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
    R2 TeamViewer7;TeamViewer 7;c:\program files\teamviewer\version7\TeamViewer_Service.exe [2012-2-3 3027840]
    R3 USR1806;U.S. Robotics Faxmodem Driver 1806;c:\windows\system32\drivers\USR1806.SYS [2009-4-4 793598]
    S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-2-3 40776]
    .
    =============== Created Last 30 ================
    .
    2012-02-06 05:25:20 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2012-02-06 05:18:37 2644 ----a-w- C:\cc_20120206_001832.reg
    2012-02-06 03:44:10 181660 ----a-w- C:\cc_20120205_224342.reg
    2012-02-06 03:34:56 -------- d-----w- c:\program files\CCleaner
    2012-02-06 03:30:08 -------- d-----w- c:\program files\common files\Wise Installation Wizard
    2012-02-05 22:53:09 6557240 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2a92bd02-2593-4a01-91a5-96f60a13fe31}\mpengine.dll
    2012-02-05 06:42:51 6557240 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
    2012-02-04 04:05:24 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2012-02-04 03:42:59 -------- d-----w- c:\documents and settings\doug\application data\Malwarebytes
    2012-02-04 03:41:34 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2012-02-04 03:41:18 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-02-04 03:41:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2012-02-04 03:36:00 237072 ------w- c:\windows\system32\MpSigStub.exe
    2012-02-04 03:31:36 -------- d-----w- c:\program files\Microsoft Security Client
    2012-02-03 22:21:11 -------- d-----w- c:\documents and settings\doug\application data\TeamViewer
    2012-02-03 22:20:57 -------- d-----w- c:\program files\TeamViewer
    .
    ==================== Find3M ====================
    .
    2012-02-06 05:24:35 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2012-01-12 18:08:22 313344 --sha-w- C:\EUMONBMP.SYS
    2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
    2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
    2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
    2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll
    2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll
    .
    ============= FINISH: 3:13:32.40 ===============
     
  14. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 4/4/2009 8:41:13 PM
    System Uptime: 2/4/2012 5:29:11 PM (34 hours ago)
    .
    Motherboard: Compaq | | 0684h
    Processor: Intel Pentium III processor | XU1 | 996/133mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 19 GiB total, 3.89 GiB free.
    D: is CDROM ()
    F: is FIXED (NTFS) - 233 GiB total, 185.343 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: ADMtek AN983 10/100 PCI Adapter
    Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
    Manufacturer: ADMtek Incorporated
    Name: ADMtek AN983 10/100 PCI Adapter
    PNP Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
    Service: AN983
    .
    ==== System Restore Points ===================
    .
    RP1021: 1/24/2012 10:55:39 PM - System Checkpoint
    RP1022: 1/25/2012 11:55:38 PM - System Checkpoint
    RP1023: 1/26/2012 3:00:44 AM - Software Distribution Service 3.0
    RP1024: 1/27/2012 3:24:34 AM - System Checkpoint
    RP1025: 1/28/2012 3:36:42 AM - System Checkpoint
    RP1026: 1/29/2012 4:24:34 AM - System Checkpoint
    RP1027: 1/30/2012 5:24:34 AM - System Checkpoint
    RP1028: 1/31/2012 6:24:35 AM - System Checkpoint
    RP1029: 2/1/2012 7:24:31 AM - System Checkpoint
    RP1030: 2/2/2012 8:24:32 AM - System Checkpoint
    RP1031: 2/3/2012 9:24:31 AM - System Checkpoint
    RP1032: 2/3/2012 10:35:56 PM - Software Distribution Service 3.0
    RP1033: 2/4/2012 11:34:26 PM - System Checkpoint
    RP1034: 2/5/2012 1:39:41 AM - Software Distribution Service 3.0
    RP1035: 2/5/2012 5:51:19 PM - Software Distribution Service 3.0
    RP1036: 2/5/2012 10:52:13 PM - Removed Ad-Aware
    RP1037: 2/6/2012 12:22:57 AM - Removed Java(TM) 6 Update 13
    RP1038: 2/6/2012 12:24:02 AM - Installed Java(TM) 6 Update 30
    RP1039: 2/6/2012 12:44:34 AM - Software Distribution Service 3.0
    RP1040: 2/6/2012 12:51:54 AM - Software Distribution Service 3.0
    RP1041: 2/6/2012 3:00:52 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    Adobe Reader 9.5.0
    Apple Software Update
    CCleaner
    EaseUS Todo Backup Free 3.0
    Google Chrome
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Java Auto Updater
    Java(TM) 6 Update 30
    Malwarebytes Anti-Malware version 1.60.1.1000
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Office Enterprise 2007
    Microsoft Office File Validation Add-In
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB2586448)
    Security Update for Windows Internet Explorer 7 (KB2618444)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2646524)
    TeamViewer 7
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    WebFldrs XP
    Windows Genuine Advantage Validation Tool (KB892130)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    2/6/2012 12:58:38 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
    2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Seagate Dashboard Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Kodak AiO Network Discovery Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:10 PM, error: Service Control Manager [7031] - The TeamViewer 7 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 2000 milliseconds: Restart the service.
    2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The EaseUS Agent service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:08 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:08 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
    2/4/2012 3:27:45 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s).
    2/3/2012 10:50:54 PM, error: ACPI [5] - AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
    2/3/2012 10:50:54 PM, error: ACPI [4] - AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
    .
    ==== End Of File ===========================
     
  15. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    It was a good game :)

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ==========================================================

    Download Bootkit Remover to your Desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
     
  16. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    scanning now. be on the look out shortly :)
     
  17. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
    Run date: 2012-02-06 17:13:51
    -----------------------------
    17:13:51.031 OS Version: Windows 5.1.2600 Service Pack 3
    17:13:51.031 Number of processors: 1 586 0x806
    17:13:51.078 ComputerName: HOME-3D1248C5BB UserName: Doug
    17:13:51.593 Initialize success
    17:16:15.031 AVAST engine defs: 12020601
    17:16:23.500 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
    17:16:23.500 Disk 0 Vendor: Maxtor_2B020H1 WAH21PB0 Size: 19541MB BusType: 3
    17:16:23.656 Disk 0 MBR read successfully
    17:16:23.656 Disk 0 MBR scan
    17:16:23.828 Disk 0 Windows XP default MBR code
    17:16:23.906 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 19527 MB offset 63
    17:16:23.953 Disk 0 scanning sectors +39992400
    17:16:24.562 Disk 0 scanning C:\WINDOWS\system32\drivers
    17:17:43.796 Service scanning
    17:17:45.578 Modules scanning
    17:19:12.046 Disk 0 trace - called modules:
    17:19:12.109 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys intelide.sys PCIIDEX.SYS
    17:19:12.203 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8226cab8]
    17:19:12.234 3 CLASSPNP.SYS[f8577fd7] -> nt!IofCallDriver -> \Device\00000056[0x823b0530]
    17:19:12.250 5 ACPI.sys[f84ee620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x823d2940]
    17:19:13.875 AVAST engine scan C:\WINDOWS
    17:19:49.187 AVAST engine scan C:\WINDOWS\system32
    17:35:36.734 AVAST engine scan C:\WINDOWS\system32\drivers
    17:37:41.328 AVAST engine scan C:\Documents and Settings\Doug
    18:02:22.609 AVAST engine scan C:\Documents and Settings\All Users
    18:04:35.406 Scan finished successfully
    18:07:43.296 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Doug\Desktop\MBR.dat"
    18:07:43.546 The log file has been saved successfully to "C:\Documents and Settings\Doug\Desktop\aswMBR.txt"
     
  18. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 4/4/2009 8:41:13 PM
    System Uptime: 2/4/2012 5:29:11 PM (34 hours ago)
    .
    Motherboard: Compaq | | 0684h
    Processor: Intel Pentium III processor | XU1 | 996/133mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 19 GiB total, 3.89 GiB free.
    D: is CDROM ()
    F: is FIXED (NTFS) - 233 GiB total, 185.343 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: ADMtek AN983 10/100 PCI Adapter
    Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
    Manufacturer: ADMtek Incorporated
    Name: ADMtek AN983 10/100 PCI Adapter
    PNP Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
    Service: AN983
    .
    ==== System Restore Points ===================
    .
    RP1021: 1/24/2012 10:55:39 PM - System Checkpoint
    RP1022: 1/25/2012 11:55:38 PM - System Checkpoint
    RP1023: 1/26/2012 3:00:44 AM - Software Distribution Service 3.0
    RP1024: 1/27/2012 3:24:34 AM - System Checkpoint
    RP1025: 1/28/2012 3:36:42 AM - System Checkpoint
    RP1026: 1/29/2012 4:24:34 AM - System Checkpoint
    RP1027: 1/30/2012 5:24:34 AM - System Checkpoint
    RP1028: 1/31/2012 6:24:35 AM - System Checkpoint
    RP1029: 2/1/2012 7:24:31 AM - System Checkpoint
    RP1030: 2/2/2012 8:24:32 AM - System Checkpoint
    RP1031: 2/3/2012 9:24:31 AM - System Checkpoint
    RP1032: 2/3/2012 10:35:56 PM - Software Distribution Service 3.0
    RP1033: 2/4/2012 11:34:26 PM - System Checkpoint
    RP1034: 2/5/2012 1:39:41 AM - Software Distribution Service 3.0
    RP1035: 2/5/2012 5:51:19 PM - Software Distribution Service 3.0
    RP1036: 2/5/2012 10:52:13 PM - Removed Ad-Aware
    RP1037: 2/6/2012 12:22:57 AM - Removed Java(TM) 6 Update 13
    RP1038: 2/6/2012 12:24:02 AM - Installed Java(TM) 6 Update 30
    RP1039: 2/6/2012 12:44:34 AM - Software Distribution Service 3.0
    RP1040: 2/6/2012 12:51:54 AM - Software Distribution Service 3.0
    RP1041: 2/6/2012 3:00:52 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    Adobe Reader 9.5.0
    Apple Software Update
    CCleaner
    EaseUS Todo Backup Free 3.0
    Google Chrome
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Java Auto Updater
    Java(TM) 6 Update 30
    Malwarebytes Anti-Malware version 1.60.1.1000
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Office Enterprise 2007
    Microsoft Office File Validation Add-In
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB2586448)
    Security Update for Windows Internet Explorer 7 (KB2618444)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2646524)
    TeamViewer 7
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    WebFldrs XP
    Windows Genuine Advantage Validation Tool (KB892130)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    2/6/2012 12:58:38 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
    2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Seagate Dashboard Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Kodak AiO Network Discovery Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:10 PM, error: Service Control Manager [7031] - The TeamViewer 7 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 2000 milliseconds: Restart the service.
    2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The EaseUS Agent service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:08 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    2/4/2012 3:37:08 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
    2/4/2012 3:27:45 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s).
    2/3/2012 10:50:54 PM, error: ACPI [5] - AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
    2/3/2012 10:50:54 PM, error: ACPI [4] - AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
    .
    ==== End Of File ===========================
     
  19. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    You posted Attach.txt part of DDS instead of Bootkit Remover log.

    [​IMG]
     
  20. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    thats what it gave me
     
  21. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    i saved it as bootclean and opened it to check. It says DDS inside log so im not sure why?
     
  22. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    Well, you did something wrong.
    Redo.
     
  23. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    ok not sure why it didnt copy and paste. Here it is. Sorry about that
    Bootkit Remover
    (c) 2009 Esage Lab
    www.esagelab.com

    Program version: 1.2.0.1
    OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
    Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

    Size Device Name MBR Status
    --------------------------------------------
    19 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


    Done;
    Press any key to quit...
     
  24. Broni

    Broni Malware Annihilator Posts: 52,902   +344

    Very well...

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  25. theRadiantChild

    theRadiantChild TS Enthusiast Topic Starter Posts: 364

    this might be an issue since im logged in remotely and it kicks you offline
     

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