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Rootkit.Zeroaccess

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By trizaloc
Oct 23, 2012
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  1. I apologize and know there are alot of posts about this specific rootkit, but I have a strange issue going on with it. It's infected in the TCP/IP Stack. When I run combo, it tells me that its infected with this rootkit, but never actually 'runs'. It just says "It may take up to 10 minutes" and never starts the cleaning process. Also ran MBAM, Sophros, Superantispyware, Avast boot scan, Symantec zero access rootkit removal, MBR fix, CHKDSK, SFC, and did a Repair install.. Basically everything except a clean install. Any help would be greatly appreciated, thanks!

    System is running x86 Windows Home Premium
  2. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =================================

    Never run Combofix on your own!
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