Please download AdwCleaner by Xplode onto your desktop. Close all open programs and internet browsers. Double click on adwcleaner.exe to run the tool. Click on Delete. Confirm each time with Ok. Your computer will be rebooted automatically. A text file will open after the restart. Please post the contents of that logfile with your next reply. You can find the logfile at C:\AdwCleaner[S1].txt as well. Please download Junkware Removal Tool to your desktop. Shut down your protection software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Download OTL to your Desktop. Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. Click the Scan All Users checkbox. Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.